I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

absolutely terrible dealership to go to. Bought a 2020 Ram 1500, when I test drove it everything…read moreseemed to be alright. went through with the purchase. Then found out the fuel pump was bad when it wouldn't allow gas to enter the gas tank. Dropped a grand into tha, when the mechanic changed my oil during the repair, turns out the lifter is broken too, so it was making a heavy ticking sound when the mechanic got it back to me. We are at 6 months of owning the vehicle and it had completely died on us. So what this dealership does is take majority junkers and cover the problems and hand them off. i Side this 6 months we have dropped a little over 5k out of pocket on this vehicle. we paid 25k for it. By the time the truck is paid off at this rate, this vehicle will have been purchased for as much as a brand new truck. Please don't go here. Way to big of a gamble.

I wrote another Payment check to this outfit and the taste in my mouth has not improved. While I…read moream embarrassed by allowing this business to take advantage of me It is important to let other consumers know that this kind of business still exist. The major car dealerships will not take the chance of doing dishonest business but apparently the independent dealerships do not hold themselves to the same standards. They have no sanctioning body like the NADA so their lack of scruples do not have any oversight. The one thing Daisy did well was CYA. They mistake that for integrity.

Got a nice truck but to bad they didn't do what they said they would do. Oh and please make sure…read moreall things work before you buy cause they won't fix it after no matter how soon you tell them. No place to mount a license plant on front he said he would order one for us he didn't. Sad that we buy cars all the time we'll be looking elsewhere. And removing sticker off back not going tadvertising for free.

Great dealership! Maurice the manager is 1000 percent about customer service and standing by the…read moreproduct. Keshia was my salesperson and she goes over and above to make sure you are taken care of! I appreciate that they take the time to listen and treat you like a person. I would recommend them to anyone I know that needs a car and appreciates service after the sale. Most dealerships could care less and treat you like a number. This is not your average car dealership. They want to make sure you are a satisfied customer. I would recommend them to anyone needing a car.

We had an awesome experience at Carnia Motors! Max was incredibly patient as we considered and…read morereconsidered our options. We are extremely happy with our 2014 BMW 4 series; the car was in immaculate condition, the engine was spotlessly clean, and everything is in perfect working order. Highly recommended!

I brought my car to get inspected because it was misfiring. They did amazing work. I would…read moredefinitely recommend them.

Bought my second Truck here, great experience Love these…read moreguys Michelle & Curtis are great to work with & very personable. I bought a cash work truck here about 7 years ago and had it until early this year with no problems. We now needed a cash car to do some transporting and stuff & they had just what we needed. One thing I love about these guys is the cars are very well maintained & detailed. Don't get me wrong these are not new cars, they often have lots of miles & are a few years old. However, they really take good care of the cars they sell, they are clean, well maintained & work. For a cash lot, they are as good as it gets. Thanks again, Michelle & Curtis.

Unfortunately our experience was far from stellar. We bought a truck from them for $8000.00 in…read moreOctober 2022. Drove it for less then 2 weeks before it became undrivable. We have since put in another $1000.00 in repair and tow charges. Since it was sold "As Is" there was little we could do. I am very disappointed to say the least. Considering filing a complaint with DMV; as we are having difficulty in trying to resale the vehicle for even $5k.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

I have not had a great experience with this place. This is my fourth time here, and the third time…read moreI've had a terrible experience. The first time, they couldn't find my warranty because I had purchased the car at Round Rock Honda instead of Leander Honda. They gave me issues with it over and over again. The second time I came here was fine. The third time, there was an issue where they left me without my keys and ignored me for a long time. Now, this visit is yet another service issue. I have an extended warranty that includes tire coverage and more. I came in the other day to get my oil changed and waited for two and a half hours, which was fine because I expected that. However, about 10 minutes after I left, my tire pressure light came on. I stopped to get gas, and it turned off shortly after, so I assumed it was nothing. The next day, it came back on and stayed on. I called them, and they told me I could come in anytime without an appointment. They said they would fix it, check all the tires, and that it would be a quick process. When I arrived, the staff member told me I would be there for a while, which is ridiculous considering I had already waited two and a half hours the other day and now have to wait again. I don't think it would bother me as much if this were the first issue I've had with them, but since it's clearly not, I'm very upset. I will not be returning here, and I will never purchase a car from Leander Honda. I will be going to Round Rock from now on, even though it's farther away, because the service is much better, the people are much nicer, and they don't waste your time.

Re: Service I was…read morehappy to give my business to Honda Leander after a bad experience with sales at First Texas Honda. There was no wait on a Saturday afternoon. You have to get out of your car and walk inside the building to check in. No biggie. Unlike Toyota Cedar Park and Yost II Automotive, William A. did not require me to bring my car in every 5k miles for a synthetic oil change. He said it would be closer to 7500 miles when the A or B light comes on. One is for oil and the other is for oil and cabin filter. He also said the "1" light is for tire rotation. I'm happy to have found a Honda dealership with integrity!

Despite the negative reviews that I have read, we had a very good experience buying a car from…read morethem. Micah, the sales rep who was assigned to us, was very helpful and knowledgeable about the car we were buying. Special shoutout to Eric Whisenant of Finance! He is such a blessing! Our transactions went smoothly.

Sergio (Sales), Sam (Sales Mgr) and Jason (Finance) were all AWESOME... treating me like a human &…read morenot just someone they could work a deal over in the company's favor. High praise!!!