Last week I bought two vehicles, and my only regret is that I bought one of them before finding…read moreTexas Auto Ranch. I called and left a message Monday morning and received a call back from the owner, John Phillips. I pass by his lot every day coming and going and noticed that he always seemed to have lots of nice looking stock on hand. I was in the market for a late model Infiniti and noticed that he had several on hand. When John called me back, I delivered my typical "This ain't my first rodeo speech," so as to let him know that I was not going to be a push over. John was very humble and friendly, it was immediately apparent to me that working with him was going to be fun and easy. After speaking on the phone a few times, curiosity finally got the better of me and I stopped by after work. John is a man's man who loves to talk about fishing and his kids, and we got along famously. He presented me with several options, and earned my trust by revealing several aspects of the deal that are normally kept from customers. It was an educational experience, even for someone like me whose bought several cars and has friends who have their dealers license. The car had some minor imperfections, but John made some calls and got me taken care of. As it turns out, this is not his first rodeo either and he is incredibly well connected, and apparently incredibly influential with his business contacts as he was able to get me some nice freebies and discounts. Having purchased 10 cars since moving to Austin, most of them at Austin Infiniti, I had a good basis for comparison for rating a car buying experience. John and Texas Auto Ranch are far and away the best I've ever encountered, and because of integrity, his personality, and his willingness to go above and beyond, he's earned a customer for life. Here are some pointers: 1. Call him first to find out if he has what you want, or visit his website. 2. He may be able to find what you want if he doesn't already have it. 3. Be nice and you'll be amazed at the level of service you receive. 4. Give John a shot at your financing even if you already have your own lined up. He could have saved me some money, as it turns out. 5. Compare his prices to anyone in town; you'll be amazed. 6. Tell him that you contacted him because of his YELP page, so he'll believe me when I tell him it will actually increase his sales.

The most pleasant car buying experience I have ever had! I usually hate buying cars because there…read moreis usually a lot of sitting and waiting for financing, negotiating, talking to this person and that person trying to sell you things you don't need... Thankfully I found John this time! I was looking for a newer model Infiniti G37 and found the perfect one on AutoTrader. The price was lower by a few thousand than any of the other similar listings and I was a little apprehensive about buying from a small dealer. I emailed an inquiry and John called me back right away. Within 45 minutes I was test-driving my perfect car! Later that day I decided that I wanted it but the only thing I was concerned about was the black interior and John offered to have the windows tinted...the deal was made! I went home filled out the credit app and was approved immediately. John said all I need to do is come in and sign. The next day John took it to the Infiniti dealer to get another key made and then to another place to get the windows tinted. I came in the day after that, signed the paperwork and was out the door in 15 minutes. No trying to upsell me, no BS to deal with. Just straight-forward honesty. So refreshing! If you are looking for a specific car and he doesn't have it, let him know what you want and he can find it for you. Save yourself a lot of time and contact John first! I know I will be calling him when my daughter turns 16 for her first car. I will not go anywhere else from now on!

absolutely terrible dealership to go to. Bought a 2020 Ram 1500, when I test drove it everything…read moreseemed to be alright. went through with the purchase. Then found out the fuel pump was bad when it wouldn't allow gas to enter the gas tank. Dropped a grand into tha, when the mechanic changed my oil during the repair, turns out the lifter is broken too, so it was making a heavy ticking sound when the mechanic got it back to me. We are at 6 months of owning the vehicle and it had completely died on us. So what this dealership does is take majority junkers and cover the problems and hand them off. i Side this 6 months we have dropped a little over 5k out of pocket on this vehicle. we paid 25k for it. By the time the truck is paid off at this rate, this vehicle will have been purchased for as much as a brand new truck. Please don't go here. Way to big of a gamble.

I wrote another Payment check to this outfit and the taste in my mouth has not improved. While I…read moream embarrassed by allowing this business to take advantage of me It is important to let other consumers know that this kind of business still exist. The major car dealerships will not take the chance of doing dishonest business but apparently the independent dealerships do not hold themselves to the same standards. They have no sanctioning body like the NADA so their lack of scruples do not have any oversight. The one thing Daisy did well was CYA. They mistake that for integrity.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

just bought this little car from Frank, he made it easy ! I didnt spend hours there signing…read morepaperwork. They took care of me, had no issues when I asked for a 3rd party to inspect and filled the tank up for me. Don't Pass these guys up!

I bought my first car from Frank Ready in 2007. Over the years I have bought a 2002 Chevrolet S10,…read morea 2004 GMC Sierra, a 2010 Challenger and a 2012 Ram 3500. A few weeks ago I purchased a 1965 Corvette and a 1971 Chevrolet C10 and Frank again went above and beyond. He truly does care about his customers. I have always told my friends and family that if you are looking for a fair deal on a clean vehicle then you have to check out the inventory at Texas Trucks and Toys. When I need another vehicle or someone I know does guess who I am going to strongly recommend. Thanks Frank! I'll see you when it's time for number 8! Lon

I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

Re: Service I was…read morehappy to give my business to Honda Leander after a bad experience with sales at First Texas Honda. There was no wait on a Saturday afternoon. You have to get out of your car and walk inside the building to check in. No biggie. Unlike Toyota Cedar Park and Yost II Automotive, William A. did not require me to bring my car in every 5k miles for a synthetic oil change. He said it would be closer to 7500 miles when the A or B light comes on. One is for oil and the other is for oil and cabin filter. He also said the "1" light is for tire rotation. I'm happy to have found a Honda dealership with integrity!

I have not had a great experience with this place. This is my fourth time here, and the third time…read moreI've had a terrible experience. The first time, they couldn't find my warranty because I had purchased the car at Round Rock Honda instead of Leander Honda. They gave me issues with it over and over again. The second time I came here was fine. The third time, there was an issue where they left me without my keys and ignored me for a long time. Now, this visit is yet another service issue. I have an extended warranty that includes tire coverage and more. I came in the other day to get my oil changed and waited for two and a half hours, which was fine because I expected that. However, about 10 minutes after I left, my tire pressure light came on. I stopped to get gas, and it turned off shortly after, so I assumed it was nothing. The next day, it came back on and stayed on. I called them, and they told me I could come in anytime without an appointment. They said they would fix it, check all the tires, and that it would be a quick process. When I arrived, the staff member told me I would be there for a while, which is ridiculous considering I had already waited two and a half hours the other day and now have to wait again. I don't think it would bother me as much if this were the first issue I've had with them, but since it's clearly not, I'm very upset. I will not be returning here, and I will never purchase a car from Leander Honda. I will be going to Round Rock from now on, even though it's farther away, because the service is much better, the people are much nicer, and they don't waste your time.

Super smooth transaction on the Jeep we wanted. Travis made the whole thing pain free! They have…read moresuper clean cars for sale, if you need a ride these are your guys!

I just bought a Ford f150 X 4 off road. And this guy's were AMAZING MEMO AND RICHIE will help you…read morelike nobody else. Super honest and friendly. They will look for the best finance and best interest for you. It is So Incredible to find people like them. Acabo de comprar una camioneta Ford F 150 F X 4 off road. Buscaron hasta encontrar la mejor compañía financiera y pelearon para bajar el interés lo mas que pudieron. No tienes licencia, no tienes seguro social Ellos te ayudan. Es increíble encontrar personas como ellos. Pregunta por Memo. Y por cierti Nova insurance te puede ayudar con el seguro de tu carro. Lo recomiendo 100%