Re: Service I was happy to give my business to Honda Leander after a bad experience with sales at First Texas Honda. There was no wait on a Saturday afternoon. You have to get out of your car and walk inside the building to check in. No biggie. Unlike Toyota Cedar Park and Yost II Automotive, William A. did not require me to bring my car in every 5k miles for a synthetic oil change. He said it would be closer to 7500 miles when the A or B light comes on. One is for oil and the other is for oil and cabin filter. He also said the "1" light is for tire rotation. I'm happy to have found a Honda dealership with integrity! read more

I have not had a great experience with this place. This is my fourth time here, and the third time I've had a terrible experience. The first time, they couldn't find my warranty because I had purchased the car at Round Rock Honda instead of Leander Honda. They gave me issues with it over and over again. The second time I came here was fine. The third time, there was an issue where they left me without my keys and ignored me for a long time. Now, this visit is yet another service issue. I have an extended warranty that includes tire coverage and more. I came in the other day to get my oil changed and waited for two and a half hours, which was fine because I expected that. However, about 10 minutes after I left, my tire pressure light came on. I stopped to get gas, and it turned off shortly after, so I assumed it was nothing. The next day, it came back on and stayed on. I called them, and they told me I could come in anytime without an appointment. They said they would fix it, check all the tires, and that it would be a quick process. When I arrived, the staff member told me I would be there for a while, which is ridiculous considering I had already waited two and a half hours the other day and now have to wait again. I don't think it would bother me as much if this were the first issue I've had with them, but since it's clearly not, I'm very upset. I will not be returning here, and I will never purchase a car from Leander Honda. I will be going to Round Rock from now on, even though it's farther away, because the service is much better, the people are much nicer, and they don't waste your time. read more

We spent thousands of dollars over the past couple years getting our CR-V serviced. In the past few months the A/C was repaired and a recall done. Pure coincidence, but we take the first major road trip at highway speeds and discover a sound? Out in the middle of nowhere the passenger wheel-well detached and got shredded by the tire! Upon inspection there was no clip fastener underneath securing it! Missing! We took it back and Honda Leander said it could not possibly be their fault. Whew! For a moment, my opinion drifted into thinking Honda Leander was a shady car shop that squeezes money out of customers and lacks accountability. They charged another arm and leg to fix the wheel-well. I sleep better at night knowing all that money is safe in the Honda Leander coffers. Try them. Go for it! read more

Honda Leander - This is the result of a missing fastener that Honda Leander servicing says was not their fault. Trust them! - Car Dealers Near Me - Leander, Texas

We brought our car in on Black Friday and upon arriving, Madeline took care of us. She was so friendly and chatted with us while she processed our service request including warning lights we were seeing on our dash. Service only took about an hour and Madeline assured us everything was well with the car and let us know to contact her if we see anything else. We appreciate the superior service Madeline provided to us. read more

Customer service is very important if you want my business as a customer. Ms. Cat exceeded my expectations by telling my husband the truth when he called to inquire about a particular truck and she told him that it had hail damage and they were fixing it. She did not try to sell him anything else. She also called him back, excited to share that the truck he was looking at was fixed and ready and even sent him pictures and video. Making that drive to Houston and purchasing with Honda Leander was definitely worth it. I appreciate her hard work and may Ms. Cat be blessed with many MANY sales. read more

Honda Leander - Car Dealers Near Me - Leander, Texas

The service is not superior here. One can call or email them and they will not respond. Had to take my car to another Honda dealership who gave me the service I should be getting especially if one pays for an expensive vehicle. If you buy a Honda vehicle in Leander just be mindful you might have to drive to Austin to get the service you deserve. read more

Save your time and patience and just head over to Hyundai. Skip this Honda location. The sales manager (Joey I think) at Honda Leander was talking poorly about my mom and I, saying "well if they don't like the offer, they can go buy somewhere else." We overheard it. He then came out and proposed a monthly payment that was double what our budget was. When I told him that wouldn't work, he said they couldn't go below $580/month and when we were walking out, he quickly changed his tune and said "oh I can go to $380/mo, no I can go to $350/mo if you sign right now." We walked out, went straight over to Hyundai, met Norman, and were very happy with paying slightly over our budget because he was a normal, nice guy. He was transparent, polite, respectful, and funny. Most importantly, he listened. I do want to also mention that Amanda, the sales rep at Honda was great, and this post is completely independent of our experience with her. I feel bad she lost a sale because of her manager. read more

I was very unimpressed with this dealership. Upon arrival, there was no greeting, no customer service, and not a single salesperson in sight. My son and I walked the lot for about 20 minutes looking at vehicles, and not one employee approached us. I'm a bit old school believe if you want to make a sale, you should at least acknowledge your potential customers. Many of the new cars also had visible hail damage, and unfortunately, they didn't have what we were looking for: a new 2025 Honda Civic hatchback. On the bright side, we didn't leave empty-handed. We headed into the city and visited First Texas Honda, where we had a completely different experience. Jonas Chow, a very kind and professional salesperson, helped my college son purchase his very first new car a 2025 Honda Civic. He made the process easy and enjoyable. If you're in the market for a new car, I highly recommend skipping this dealership and making the drive to First Texas Honda instead. read more

*HONDA LEANDER SERVICE REVIEW* So I had a 9:20 am appointment at Honda yesterday to check my car for a road trip I'm taking my Ma on, new noise I've been hearing and diagnose/fix/schedule me for whatever they found. They said 4-5 hours, but 2pm rolls around and... crickets. Turns out they didn't even look at it until 2pm! I get that they're busy, but why even bother with an appointment? If the appointment is just a drop off time, say that and I would have dropped it off way earlier and planned to be carless all day. After spending almost $50 in Uber, being all day without my car when I'm slammed busy; my airbag light is still on, no marks on the tires they supposedly took off and checked my brake and suspension, and I'm missing an air cap. I noticed all of these things just walking around my car and I'm not a mechanic. I don't think they put it on the lift or even looked at it besides maybe a test drive. And that's a huge MAYBE. When I said please check everything and tell me/fix whatever needs it, I meant "please CHECK EVERYTHING and tell me/fix whatever needs it" haha. Maybe 'we checked everything' means something different at Leander Honda? They were friendly and professional upon drop off, the dog was adorable and the coffee in the waiting room was good, so no issues there. However, I left feeling extremely unconfident and worried about my car especially with a dash light still on. I adore Honda and I'm sure they do have good Techs, needless to say after this poor experience though, I'm on the hunt for a new mechanic and definitely feel like I wasted an entire day there. 10/10 would not recommend! read more

Honda Leander - Car Dealers Near Me - Leander, Texas

Honda Leander is actively breaking the Texas Deceptive Trade Practices Act (DTPA) that protects consumers from deceptive add ons & illegal practices. Honda told me a out the door price on the phone and did not want to give me a letter stating the price before i came in. (Despite me stating I want to avoid being hassled or them taking deceptive actions if I was to come in) However, they said all they can give me is their word. I arrive 15 mins later and after waiting 30 mins the man I was on the phone with comes and and says its a higher price. That another customer is there getting it for a higher price in the store, and I asked who and then he stated "oh there on the phone". His intentions were to get me there and change the prices which is against the DTPA. Avoid this dealership they will purposely waste your time and take deceptive measures to try and squeeze money out of you. read more

My service appointment here was one of the best I've ever had. Reminded me of the Honda dealership back home I frequented where everyone was so nice and thoroughly explained details about servicing my car. The technician provided a pretty detail-oriented video about my car, and my service advisor Drake was patient when I asked follow-up questions about the video so I could make an informed decision about repairing my car. I was a little bummed that this dealership didn't accept the Synchrony Car Care card when I was searching for service centers, so I initially skipped it and went somewhere else, where I had a horrible check-in experience and never even got my car checked out. Guess I should've come here initially! The only thing I would recommend is either advisors going out to check in customers like most Honda service centers I've visited or having some kind of rope/line forms here sign so customers can check in in a more orderly manner. I will definitely return here for my service needs as long as I live in the area. read more

Purchased a CarFax report for car I wanted to sell. Received: Retail ($23,970), Trade in ($20,640), Private party ($22,610) values. CarFax states they have dealerships interested in car. Top of the list: Honda Leander. Received call from Andrew Hanania requesting appointment to see car. I was very clear: 1. I was not interested in a purchasing a car (sell only) 2. Want to make sure they would honor CarFax values after they inspect the car. Andrew agreed, asked me to come in to see Skyler Scheffer. Went to see Skyler. Skyler kept pushing to use car as a trade in. I finally had to reiterate: this is a sell only, do not want another car. Skyler eventually returned with offer: $14,000 I asked why so low. His reply: we are in the business of trading cars in for other cars, not purchasing them. Prior to going to dealership, I went to their website and used the 'sell/trade" feature (which uses Kelley Blue Book and not CarFax). Received email from dealership: car qualifies for a 'dealer boost' of $1,303 due to: 1. Low miles 2. Color 3. Good Condition. When I asked Skyler about their 'dealer boost', he had no clue what I was talking about. Showed him email from his dealership, he said he knows nothing about that, his offer was best he can do. This is what is commonly referred to 'bait and switch". Shame on them for such poor sales tactics. Later in day: email from Mathew Bowman, Sales Manager, asking how he can help to buy a new vehicle! I ended up calling Matthew and explained what a poor experience this has been - will never buy from this dealership nor any other Penske dealership. It's no surprise Honda Leander has many 1 star reviews and averages 3.5 stars. read more

I'm glad I no longer have a Honda to take here. It was not a pleasurable experience taking my car here. Often times they missed something on the first diagnostic, and I had to come back for the same problem. Having an older car shouldn't be an excuse why people aren't familiar with certain vehicular issues. I appreciated the free loaners while my car was in for service, and even paying $30 for a loaner was still a good deal. Maybe the sales section is a better experience. read more

Honda Leander - Awesome keurig station - Car Dealers Near Me - Leander, Texas

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Not very nice staff , actually was told when looking at a gently used car, that I wasn't getting a new car when asking how some things were fixed. Wasn't impressed at all with the service. There's plenty of dealerships to buy cars from and this isn't one of them. I feel asking correct questions is imporant and the service was terrible. read more

Mike has been my service representative for my last two visits, and he's been excellent. He provides fast, friendly service and always takes the time to explain each part of the process. I really appreciate his professionalism. Thank you! read more

I went in today hoping to make a purchase on a used vehicle. The salesman David B. was great. When it came time to look at the numbers and my offer was declined that's when I had questions. The sales manger Jerry came and spoke with me. I explained to him another dealer offered me $$$ out the door for the same car same year and milage. This is a 6 year old vehicle. I understand the car at this dealership had more features and a $1,000 more because of that. But what I couldn't understand is all "BS " he was saying about color or car, the dealership/him can't lose money on this vehicle. Even when he explained how he got to the offer he wouldn't even go down about $400 for me to consider paying more than I offered for a purchase. He had a cocky attitude toward me. I feel like I'm a woman and I went alone that I was being spoken to like they are doing me a favor. He had this fake smile like he just wanted me to stop wasting his time. I regret driving 40min to get there to be treated this way. I really wanted to give this place a chance. I will tell anyone looking for a vehicle not to waste their time driving to Honda Leander. To stick with Austin Dealerships. read more

I had a horrible start to my day yesterday that the service team, mainly Andre, was able to completely turn around! Long story short, I had a botched oil change on my '22 Civic that ended up losing all its oil overnight in my garage. I called at 8 AM before the dealership even opened, and a lovely lady answered, booked a service appointment immediately, and even gave me a phone number for a trusted local towing company. Service was quick, professional, and they gave me a very detailed diagnosis of what the previous oil change location (Express Oil Change in Cedar Park) did incorrectly. They even took a video of the service to give me as a reference, as well as detailed notes I would need to get reimbursed by Express Oil. Andre was a standout gentleman with an AWESOME attitude. He totally turned my day around. In this day and age, people like him are true gems. I've always hesitated to go to the dealership for service to save money, but now I'm only servicing my Hondas with Andre and his team. Period. THANK YOU! read more

I bought a used car for my 16 year old this week. The sales process was rough, but I worked with the General Manager yesterday to sort things out and I am satisfied with how he handled everything. My review today is for the service I received after the sale from Greg Martin (Service Manager) and Aaron Hargrove (General Manager). I bought the vehicle on Wednesday and discovered Thursday morning that it had a bad battery. I showed up at the service department absolutely livid. Greg greeted me and I told him right off the bat that I was very upset and not to take any of it personally. He listened to my issues and concerns and said yes, he can help me. He stayed calm, which helped me calm down. He had the battery replaced, the oil changed, and took care of some other work that had been flagged as needing to be done but didn't get done before I bought the vehicle. All at no cost to me. He also hooked me up with a loaner so I didn't have to stay at the dealership. While I was waiting on the vehicle, I reached out to Aaron Hargove to share my experience with the sales process. He responded quickly, and by the time my car was ready to be picked up, everything was sorted out. This was my first time buying a used car through a dealership. My take away is to ask to see the service records that show what was done to the vehicle and anything that was flagged but had not been remedied yet. Don't assume things were done just because it's a dealership. read more

Buying a car is my least favorite thing to do, but DAVID B. at Honda Leander helped to make the process as painless as possible. I received zero pressure after test driving the Honda Pilot. David was extremely helpful (and patient LOL) in answering all of my questions, and met our wants and needs to get an affordable car note. This is my 3rd Honda and I have no doubt that it will be another reliable vehicle for our family. My biggest regards are to David and the seamless process. Thank you!! read more

Went to BUY a car last Friday. We wanted to see and test drive two pilots with different trim levels. The sales guy said "sure, I'll go get the keys". 25 minutes later we're still sitting there - he comes over to say he's still "looking" for the cars? We left - drove to Killeen and bought a beautiful new Honda Pilot - and had a great buying experience at Cleobay Honda! Note: on our way to Killeen we called the dealership and asked to speak to Art, the sales manager. He was unavailable, we left a polite message asking for a call back. He never called. read more

The team at Honda Leander is amazing. Their sales managers Earvin and Jerry were really pleasant to work with. When I got there, the salesperson, Devyn Colby introduced me to the new Honda Prologue. I bought it on the spot. These cars are really hard to get and I totally understand why. My car drives like a dream and the whole experience was phenomenal. At the end of the purchase the GSM Art came out to shake my hand and congratulated me. By far the best car buying experience ever. read more

Purchased a 2017 Dodge Grand Caravan SXT; that was my first mistake since they have various issues. We purchased the van right at a year and had issues with it. We put less than 8,000 miles on it (installed a backup camera; had to replace one of the sliding doors; rear brakes done; 1 new tire; key fob because dealership was to cheap to provide a second one; and had to replace a major part). We took it back in to trade and was offered $2,500, highly insulting. Really, on a vehicle we purchased from you; only had for 1 year and only put on less than 8,000 miles and added value to the vehicle. I have a background in sales but a lifetime of common sense. Shame on you all!!!!!!! read more

I needed several repairs to an elderly CRV. My needs were evaluated and a part had to be ordered. Mike Winton was very helpful and looked after me over the time I was waiting. Don't think anyone could have done more! Cathleen C read more

We just purchased a 2024 CR-V Hybrid from Honda Leander. Eric Truong was our amazing and exceptional sales person. He was friendly, informative, helpful, and knowledgeable about the vehicles and all its bells and whistles. We appreciated his candor regarding what the bottom line pricing would be and we were able to make our purchase right there and then. I highly recommend Hondas and highly recommend Honda Leander. Ask for Eric when you're there! read more

Honda Leander - Honda CR-V Hybrid - Car Dealers Near Me - Leander, Texas

If I could give no stars, I would. Had an appointment scheduled to see a passport today and car was sold 20 minutes before my appointment. Very disappointed in the communication from the dealer because I wasn't notified until 10 minutes before my appointment when I'm 30 minutes + away. HORRIBLE. read more

Update to my original review. Dealership owner is one of the rudest people I have met in retail. My car that was "ready" was returned with panels still pulled off etc. icing on the cake was getting charged $$$$ for Freon my model car doesn't use. The service department and mangers are dishonest so if that's your thing. read more

Honda Leander - Panel still removed. - Car Dealers Near Me - Leander, Texas

This is the car they claimed to be an XSE. They sold me a XSE trim but lied. The corrola photo above is a L I'm crushed, five months pregnant and absolutely devastated at this. $16,000 for a $13,000 car is a HUGE difference. As they knew the whole time. When we checked the paperwork it said L in the fine print. But they advertised the car as an XSE. Sketchy and uncalled for. If they do it to a pregnant woman they'd do it again. Absolutely heartless. Contacting a lawyer about this can't stop crying at this heartless action read more

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Every time I come in for service they do a half a**ed job. I took my wife's 2021 passport in for an alignment and they did it 3 times and could not get it straight. This last time I went in and they didn't even fill the wiper fluid. The techs at Firestone caught it since I now have to go to TWO separate shops since Honda leander cannot get it right. There are better options out there. read more

Skyler was a super friendly and knowledgeable sales associate, we were very glad to have him by our side. By the time we got there, the car was already cleaned and waiting for us to go on a test drive. Overall, we had a very good experience and I would recommend for anybody to go to Honda Leander and ask for Skyler. read more

I bought a new car from them today and I was really happy with everything. I ended up leaving my other car at the dealer for servicing. In the process I ended up interacting with pretty much every department at this location and everyone was great. read more

Terrible customer service when I took new Honda I just bought at this dealership 2+ months ago with 11,000 miles in for possible warranty issue. Before they even let me finish my first sentence and without looking at the vehicle they said it's not covered by warranty because I had the oil changed at non-Honda dealership. Wow. I let them know I am in market for another vehicle and just bought this vehicle there and they were combative and indifferent. They said they no interest in me ever bringing my vehicle there for service. Really bad interaction. read more

They broke my mirror yesterday during my oil change and someone tried to bandaid instead of taking responsibility Not only have they damaged my vehicle and I've made several attempts and I've yet to be able to get a person to actually speak to me on the phone. This is not the first time I've been here, but it certainly will be the last time. The time before this, they forgot to reattached my oil pan drip Pan and it was dragging on the highway and I had to bring it in for that read more

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Jesse and Mel were very helpful and patient with answering all our questions. The car buying experience was as pleasant as possible. I am very pleased with the vehicle and the price we agreed on. read more

Don't recommend. This place is only interested in squeezing as much money as possible out of you. For a brand new dealer they don't seem to have an interest in building a customer base. We bought a new HR-V there about 6 months ago. It was the worst time to buy a car, so I just took in the shorts when they over charged me $4K over sticker price. Their reason was it included floor mats & paint sealant. We gave them the benefit of doubt due to the market at the time. My wife took the vehicle there for it's first oil change & tire rotation. $110 later!! My Ram 1500 was less than $100 for the same service at our old dealer and takes double the oil. My recommendation is to go anywhere else, this place will do everything they can to rob you for what ever they can. read more

We've bought two cars from Honda Leander this yea and they were amazing to work with each time. They were fair, respectful of our time and always available for us after the sale. I would buy a car from them again! read more

I am a loyal customer to Honda. This is my fourth Honda. At trade in they messed up the paperwork. Two weeks later while I'm on vacation they scream fire and that I need to resign over nighted docs. I have to continue to pay on my old car so it doesn't hit my credit and request a refund once all said and done! Do yourself a favor save the headache and use a more seasoned dealership. read more

Honda Leander - Car Dealers Near Me - Leander, Texas

I took my Honda 2013 Accord in to have them buy it and they offered me $4,500 which I thought was very low so I went online to https://www.driveo.com/ they offered me $7,500 and ended up giving me $7,700 don't waist your time with Honda! read more

Honda Leander - Price from Driveo - Car Dealers Near Me - Leander, Texas

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I came in on Wednesday after verifying on the phone they had new Accords on the lot I could take for a test drive. After arriving they got me in one pretty quickly, and my sales consultant Gregory was very friendly and accommodating, letting me poke around the different vehicles, and patiently accompanying me through three test drives, while pointing out the features in the vehicle that I had not encountered in previous cars. And since I did quite like the Accord, I ended up leaving in it, but never felt like I was pressured to just for having come in for the test drive. And to his further credit Gregory kept me hydrated and informed while finalizing the sale, and even gave the car a quick wipe for me before I was on my way. But it was still quite clear I was working with a car dealership. First, Honda Leander lists an MSRP for each vehicle on the website adding only sales tax and doc fee in the first few clicks for online purchase. However, on the lot, every vehicle jumps a "dealer added" $1400, which I was told was non negotiable for Penske Automotive. Expected in the current market or not (even with the price bump I could not get the same vehicle elsewhere), I won't give five stars to a store engaging in bait and switch. Second, I was trading in a vehicle for this purchase, and the website advertises they'll pay KBB value. The first number they put in front of me, making waves at some things on a Carfax, was WELL below KBB. The second number which I took somewhat for expediency, was fair in context, but certainly not great, and probably not 'good' either, so I can't call that five stars from the customer point of view either. Also in retrospect: I asked coming in to drive the 2022 Accord. They took me to a 2021 without mentioning the switch. I pointed it out on seeing the sheet in the window, and asked (at least twice) if they happened to have the 2022 in that color on the lot. To cut the story short, while I did end leaving with that 2021, after they assured me my warranty would start from day of sale, verified no miles on the odometer, and let me know there was a $500 bump for 2022 models, and prior research told me there had been no refresh of the Accord between 2021 and 2022 anyway, I'm realizing they never actually answered the question. Now I'm seeing the 2022 in that color on the website and feel like, akin to the "Dealer added"s, they were pushing to get that mismatched year off their lot, again to their benefit and not necessarily to mine. They sent me a 'how's it going text?' the following day, which seemed a nice gesture. I have no complaints about the car itself, but there was a plastic protection sticker on the gear letters I had been having trouble with, so I randomly asked for tips. I got the odd answer that it probably couldn't be removed, but they'd ask detail. Hours later there had been no further message, but I got the sticker up with a plastic card probably thanks to the heating of the sun. It's small, but leaves me with some question about service at this early point in time. Overall a solid 3 stars. I'm happy with the car, and reasonably comfortable with the purchase overall, and I would test drive with Gregory again. But if buying in a different world where my decision isn't being driven by who has new vehicles on the lot, while I'd at least stop by Honda Leander, I would definitely be shopping around as well. read more

By far and away the WORST experience I have ever had purchasing a vehicle new or used. The sales process was the most rigid, unfriendly and overall hard to work with and made the entire experience way more difficult and challenging than necessary. This dealership went above and beyond to make us jump through their hoops and play their silly used car games all of which led to an unproductive and unsatisfying buying experience. Had my daughter not loved the car we would have walked away 3 different times due to their games and shady tactics. Please save yourself the hassle and go somewhere that will treat you with respect and like a customer they care about and want to keep for life. The paint protection fee gimmick is a real thing they put on every car they sell so be ready for that and push for them to remove it or roll it in to the price for free since you did not ask for it. Please read the many, many 1 star reviews and take note as they appear to be teaching their sales people this old style "used car salesman" methodology. UPDATE - Met with the General Sales Manager Art who took the time to listen, accept and own the feedback mentioned above as well as other details. I was encouraged by his commitment to address the issues through training and look for ways to make the process less rigid and easier overall. He acknowledged areas of opportunity at the dealership including sales people and processes some of which are Penske operating procedures. While I am not taking down my original post, I am changing the rating slightly after the meeting. read more

don't trust the sales advisors when they tell you they did all the things complete about certified preowned vehicles. We bought a suv paid in full .without checking anything they sold it to us. Before it take 1 week it started bad performing. Please don't trust their service until they finish whole process. Don't pay until it is ready to sell. now they don't answer the phone and send it to voice mail. It is a struggle to contact them. I see people has said good. But if we are innocent they take advantages to cheat us. Don't trust them read more