I was having some issues with my beautiful classic Maserati Quattroporte . Luxury auto Works in Cedar Park is the only place I take my beautiful car. I don't even take it to Maserati, luxury auto Works is the best of the best. They never lie to me. As a woman, mechanics trying to take advantage is not uncommon but it's something I never worry about here. These gentleman always tell me the truth and they do what's in my best interest. I trust them and I will be bringing my automobiles here forever! Oh, and their prices are reasonable too. Thanks guys. You're the best! read more

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I don't like getting car repairs, but I like honest customer service and timely feedback, which is what you find here. My wallet and soul always hurts when it comes to anything related to car work. The team here can get you in pretty quickly. Like the same week. They send you a video of any repairs necessary for your car, which is really helpful instead of trying to write it all down. And better than dealerships that give you a list of codes. What am I supposed to do with code 312, 51G, and 10J? Can I still drive? Do I need to refinance my home for this. You'll have a clear answer from this shop. read more

I took my car for second opinion on some major service. They were friendly and professional. They took the time to explain what was a priority and what could wait. I appreciate that they didn't try to upsell services or create a false sense of urgency. I will definitely be back! read more

Whatever you do, DO NOT BRING YOUR CAR HERE! Overcharged us for parts and labor. Harassed us with disrespectful phone calls. Scammed us into leaving the car longer. Replaced parts that didn't need to be replaced so they could charge more. Made the entire experience traumatic. Tried to tell us we had to pay with cash??? Extremely sketchy. Something is seriously wrong with this place and people need to know what they are getting into. Biggest regret ever was taking our vehicle here. Tried to reach out to upper management and was completely ignored us. In our face, racist. $6000 later the car is still not fixed. The list goes on and on. Please save yourself the stress and hard earned money. THERE IS NOTHING LUXURY ABOUT THIS PLACE! read more

So, I went in on the 02/25/2025 with my Mini Cooper S 2017 and was going in because I had coolant kept leaking wanted to get it checked out by these guys at Luxury Auto Works because Express Oil Change and Tires right down the road recommended them because they were busy, I regret now not waiting at Express Oil Change and Tires because it is now 3/11/2025 and I have got no repairs done on my vehicle. But I will say they did get approved for everything but my coolant leak that I came in for such as Engine/Motor Mount (Part/Labor), Coolant Recovery Container/ Expansion Tank (Parts/Labor), Crankshaft Seal (Front) (Parts/Labor). They said the main problem which I came in with the coolant leak was from the Oil Filter Housing which was going to cost 2,000$ plus an extra 563$ which was for the Expansion Tank Hoses plus Labor for it am guessing but yes, I Don't Recommend this Auto Repair & Service Company specially if you are going to use Extended Warranty. read more

Luxury Auto Works - Cedar Park - Repair Requests Through My Extended Warranty - Auto Repair Near Me - Cedar Park, Texas

Please don't frequent this place. I got an estimate for some work and decided to go elsewhere because the estimate was high. Although this should be normal (customers getting an estimate and deciding not to use the place that gave the estimate), the idea that someone would decline their service to go elsewhere seems like a new concept to them. Indeed, after I picked up my car, one of the guys there texted my wife to complain. That is extremely disturbing and unprofessional for obvious reasons. I'll never go here again and will actively tell folks looking for a car repair place to stay away from this weirdo place. read more

These are my go to guys for maintenance needs on my luxury cars. Recently bought a 911 site unseen from out of state, and despite the official Porsche dealership inspection it came with a handful of issues that were missed and were rather annoying to deal with. Wheels that were out of alignment causing steering wheel vibration, a mysterious rattling noise in the back, an issue with a window. The team was able to quickly diagnose the issues and get the car into a proper state without too much hassle. I'd dock a half point for their loaner fleet, not the best. Other than that I enjoy having a local option in Cedar Park to get my car needs addressed without paying an arm and a leg at the local dealerships. Would recommend! read more

Luxury Auto Works - Cedar Park - Luxury Autoworks did a bunch of good work on my 911 recently. Great for Porsche owners. - Auto Repair Near Me - Cedar Park, Texas

any one come this place need check anything on the car, I come there service they lost my wheel car lock, I call bank deputy charge know I go small claim with them in court, i be there 2 time any time forget my part service stubid read more

I took my Audi Q-7 to them because Audi North could not see me till March 10, 2023. Luxury Auto fix my Audi for a lot less the dealership. I highly recommend them. read more

I appreciate the professional work these guys do. I was in a bind the day before Thanksgiving and Brett made sure to fit me in so I would have a working car for the holiday weekend. The problem turned out to require a diagnostic I didn't have the capability to do. In addition to this, I planned to trade the vehicle in the following Monday and didn't need a big surprise bill. They found the problem fast and saved me some money. These guys are honest and do a great job. read more

Came in for an electrical issue. Brett and the mechanic team were prompt and attentive, quick to identify the issue and to provide a quote. Although it wasn't cheap, the savings were significant compared to the quote from my dealership. Most importantly of all, the problem was fixed and I left with my vehicle in good working order. A follow up check was provided free of charge. Thank you! read more

These car mechanics specialize in the repair of imports. We had a tiny experience with them a couple months ago when my we put a new battery in the 2009 BMW X5. At that time I'd had the car a couple months. Have you ever bought something that you just fell in love with, when you drove it it and it was one of the most comfortable and safe feeling Vehicles you had ever been in? Well that is why I bought a used it. Turns out it was a $10,000 mistake. Back to Luxury Auto Works ...in a BMW you not only have to replace the battery it has to be programmed with the car in order for the car to recognize that it has a functional battery. Now normal people at that point would probably have thought that this vehicle was way above their head and turned around and put it back up for sale. Me, no.... ever the eternal optimist I thought it was just a fluke and after all it was the original battery. Luxury Auto Works where we took it in Cedar Park programmed it to make the battery functional and the car was back in working order. The charge was reasonable and the service was great! So, New Years Day, when I'd had the car a little over 3 months it quit in the passing lane on IH 35....it suddenly lost acceleration. Thanks to my husband's quick thinking and the availability of an exit he pulled across traffic and exited making it just up the ramp and over into a safe area to park it. It was early evening so most everything was closed but I had Austex Towing take it to Luxury Auto Works in Cedar Park. We put the keys in the Dropbox along with our phone numbers written on the outside of the envelope and our name. We thought we would hear from them Tuesday when they found the keys, saw the car and got our message. After calling and leaving a couple of messages I decided to call the Austin location where I was informed that the receptionist was off that day so without having someone to answer the phone it had been pretty difficult to reach them. She went ahead and notify them we had been trying to reach them and e received a call back immediately from one of the mechanics / advisors Andy spoke with us and took the information on what had happened. It was middle afternoon by then so they were going to put it through Diagnostics in the morning. Once the Diagnostics were completed it was determined that we had purchased tank full of bad diesel fuel which we had gotten at the new Valero gas station at the corner of Crystal Falls and 183A. They couldn't be sure that was the whole problem but they said it was a green color and that it did not look anything like diesel fuel . Since my husband pumped it New Year's Eve day and the following day the car quit they felt it would be a starting point so they gave us a quote for draining all the diesel from the vehicle flushing out the lines and obtaining new fuel and then hopefully after test driving it would prove repaired. Sadly the following day once they did all those steps we called and spoke with Andy who gave us the bad news and explained that Not only was the fuel bad but somehow it looked like the injectors were damp and several not functioning properly so the recommendation was to replace all the injectors. I didn't understand all the mechanical explanation but I felt certain they knew what they were talking about. I had read via Yelp several very positive ratings including some on BMW Vehicles they had repaired in the past. Andy advised it was going to be about $6,500 plus tax and no guarantee that that would fix the problem. I could tell by the sound of his voice he really didn't feel like I should have them do it. Talk about a sick feeling, I've made plenty of mistakes but I really don't remember one that cost more than $10,000. Now, I've put in a new battery to the tune of about $300, had Luxury synchronize it with the car for about $75. This time completing all the Diagnostics and emptying the fuel tank and flushing out the lines and replacing the fuel filter ran about $950 with tax. I guess I better quit griping about my own stupidity and just end this Yelp by saying I felt that Luxury Auto Works did a great job, did everything they could to make the repairs as cost-effective as possible and have very reliable and respectful team members. I wouldn't hesitate to recommend them. read more

Took my Mercedes to get dealer quality service at lower prices of course, and not only did they surpass my expectations they did not do services that I thought I needed to be done. I thought I need my brakes done but come to find out I didn't. These guys know Euro cars and did a thorough inspection for no charge. Definitely recommend - honest, reliable, and fast service. They are my new go to shop! read more

Luxury Auto Works is my go to shop for any repair on my vehicles. They do all of my maintenance work and warranty issues that I have had. They are so much faster than the dealership and their attention to detail is second to none. They are very friendly and always take good care of myself and my family. If you're looking for a great reliable shop with top notch service, look no further! read more

My husband gave these fine folks a call this morning to get my Range Rover in to get looked at for a rear axel leak... Hubby is in Virginia (active duty military) and I'm here in the Lone Star State.. things are hectic... this is the hubby's department. Patrick was helping me with all the logistics... Very clean and comfortable waiting area with lots of great AUSTIN magazines to keep ya busy... Starbucks Keurig for all your caffeine needs and a fridge full of Topo Chicos, bottle waters and beverages and lots of snacks. This waiting room is actually way better than the Land Rover downtown Austin off 5th street.... even after their fancy remodel.... I've been to their place in Austin years ago with my old Range Rover and they took good care of me so when I saw they opened here in good ol Cedar Park I knew they were an option if I ever had any issues on my new Range Rover. They got me pulled around quick for a quick diagnostics/ estimate... they even invited me back to the shop to see my vehicle all jacked up and explain to me (a female) what was going on with my car....I forgot my service guy's name but he worked at the Austin location years ago with Thomas.. I will report back with his info. I feel super comfortable as a female with these guys. I've been thru this before and I can't tell you how many times I've been talked to like I'm an idiot. They service tech explained the problem to me in a way I could understand and relay back to the hubby. They gave me an estimate (very reasonable) expensive because I drive a dang Range Rover... but it comes with a 3 year warranty... I know they are legit because I had to return in the past after a hydro lice repair on my old RR Sport and they took care of me... so... they are ordering a part and I will be back Thursday for the actual repair... keep ya posted on the details. They have loaner cars as well... not the Jaguars or Evoques like Land Rover downtown but they are working on getting a new fleet in... to be continued. Dropped my car off last night for them to be able to work on it Thursday morning. Didn't have to wait at all. Patrick put me in a loaner car, pulled it up, AC on and tank full. It is an old car but it was clean and ran well. I just received a text update stating that the repair is going well and my car will be cleaned and ready soon! I am truly happy with the service I have received here. I will definitely recommend Luxury Auto to all my friends and family. Such a smooth process. With my husband over 1,000 miles away unable to help out he is happy to hear that I'm getting taken care of. Car troubles are always a hassle and I dread having to deal with shops and mechanics but this was super easy and stress free. Final update! Picked up my nice and clean Range Rover all repaired and ready to roll! They pulled it up for me with AC blasting! It's over 100 degrees here in the Lone Star State! They were even keeping it in the garage for me to keep it cool before I came and picked it up! I am 100% satisfied and happy with my service from start to finish with these guys! Thanks Pat for great efficient service! I will be back!!! read more

Luxury Auto Works - Cedar Park - Nice touch in the waiting area! Plus Starbucks coffee in the Keurig! - Auto Repair Near Me - Cedar Park, Texas

It might just be the make and model of my car like they said but I went in to get an alignment and had to spend $500. It still doesn't drive any better. read more

Took my BMW 328i xdrive to Luxury Auto Works. Cedar Park because it had rough idle and service engine light. After diagnostic was told that the issue is due to vacuum leak as my previous serpentine belt was shredded and shreds damaged the crank shaft. I agree to get the crank shaft thing sorted to get rid of engine light. 8 days and $2550 later, i am told my car is ready, however the service engine light will remain, because now the valve cover needs to replaced and it is still causing some vaccum leak apparently. Although, valve cover was not identified as the issue causing the vaccum leak originally. To summarize - 10 days my car was at this shop, i have spent $2550 the original issue of vacuum leak and engine light is still not fixed and i have a ton of other issues which according to the shop coincidentally happened at the same time. Contacted the owner of shop but no response. The shop itself is nice and clean. However, the core of the business which is repairing cars is clearly not up to the mark. UPDATE - 07/18/2019 Took my car to another shop for check up and noticed that the oil filter was old and dirty. Luxury auto had specifically charged me for the oil filter in my invoice. Contacted them again and was told that they will be happy to return the price of filter. Its not about the cost, but the honesty and ethics of this repair shop which is a big question mark. No wonder i paid $2500+ and the check engine light remain as is. Because this seems like a money making operation rather than resolving customers issues. Will be taking it up with TX AG office for consumer protection. read more

Too expensive. Quoted $495 for Service A on a ML350. This is twice the normal price. Rather visit the stealership at these rates. Got the service done at a competing German car repair shop for $265. read more

Something is completely wrong with this place. Avoid it. My engine light was on, I went there to check it. Ive been maintaining my lincoln regularly at the official dealership all this years and never got a Bill higher than $500. Last was in February. Not only the checkup cost me $180 here. They came up with the bill almost as long as the toilet paper roll for almost $5500 of repairs. Including the oil change and the oil filter for $70, my last official check and change was done in February this year. Took my car and brought it to CarMax, they made an engine check and it was only $400. Next time if I want to do a charity for 5500 it will St. Jude, not Lux Shmaks. They asked to review them on Yelp and google. Sure thing. read more

Luxury Auto Works - Cedar Park - Look at this huge bill. - Auto Repair Near Me - Cedar Park, Texas

I own my own business & across the board in any business I know how important customer service is & have been very successful at customer service. I just called inquiring about a specific ad I keep hearing and was shut down rudely by whomever the girl is who answered. You never want to turn anyone away, you never want to criticize anyone who calls, you want to always address everyone kindly. She is the first representative of that company and she was dismissive, almost scolding at the nerve of me calling to give her sales manager some input of mine. I wasn't reaching out on this day, at this time, with regards to purchasing a car, but everything affects a person's decision even down the line. Poor job! Why would I believe after that experience that they would care about my thoughts on a vehicle or some maintenance performed, whatever it might be. I know that I won't be heard there read more

I have a vintage car that I only trust them with. I've been going there for years and I am always amazed at the time and effort they spend on explaining to me whats going on with my baby. Thanks again guys for keeping my Panther Purring read more

0 start They lie after Lie they charge $1700 and didnt do anything on my Lambo they want more time and money yea sure let go head and charge me another $2000 let me know when you done charging me ! read more

After two frustrating trips to the dealership with two wrong diagnosis, I decided to try Luxury Auto Works. They were a referral from a friend, so I figured it would be a good choice. My friend was spot on! The first thing that I noticed was the spotless shop and the clean, customer friendly facility. I was greeted by Patrick and he was very friendly and attentive to my problems. Shortly after, the manager Curtis, came out and assured me that he knew what the issue was. My car was ready the next day, and was in perfect working order. In less than a day Luxury fixed the problem with my car that the dealership couldn't. To top it off, they washed and vacuumed my vehicle! These guys have definitely earned my future business. They are fast, friendly, and honest. Thank you Curtis and Patrick for making feel like a priority and getting the job done right the first time! read more

Luxury Auto Works in Cedar Park continues to be the best shop around. Drew, Ashton, Curtis and the rest of the team all take care of our cars really well, whether it's a 1 time assist on an old Porsche, regular maintenance on daily Porsche cars or Pre-Purchase help with the Lexus I just bought. Their shop is immaculate, welcoming and friendly. The service is above and beyond any other service industry shop. From appointment to exit, they treat you and your vehicle like family. They will try and make your needs work, whether it's advising on upcoming maintenance items to finding the most cost and efficient way to get your vehicle back on the road. I recommend these guys 1,000 times! read more

I had questions about the price of a job I need to be done. The response was very professional.

My rear brakes needed to be replaced and BMW of Austin quoted me over $1k to replace brakes, rotors, and sensor. Not only did they beat the price, but also set me up in a loaner for the day. Very professional and clean inside. I would recommend Luxury Auto Works for fast reliable service. read more

Great experience taking my Porsche Macan here today. I only needed to get brakes pads and rotors repaired but of course the dealer wanted about the same amount as my first car. I checked out LAW and was very impressed. Pat showed me that my pads were fine w a ton of life but the previous owner (of my 6 mos old CPO mind you) didn't change the rotors so they tore into the pads and broke the sensor. I was taken into the shop floor where I was shown the issues very visibly and with transparency of the issue. They didn't try to oversell me on anything I didn't need and I made it out of there feeling very confident that Pat and the team did honest and great work and I still had some cash left in my pocket. I will be back for sure. Super clean place with talented mechanics and just felt like genuine good guys. read more

Just have to say these guys go out of their way to help customers make the best choices and decisions, even if that means giving business to another business. Patrick helped me with our 2018 Audi --that needed new tires, due to one blowout from a road hazard. He was super thoughtful and got a price check from down the road at Discount Tire (will review them too!) and recommended I get the tires from DT and have the alignment done at LAW. I did just that and it saved me over $700. The alignment was done super fast today (with an appointment) and the waiting room was comfy. And my car got a nice bath too. I will definitely be returning to LAW for our future needs. Thank you! read more

I had a difficult problem that is too long to explain. But Patrick went the extra mile to help me solve it with one of his techs when there was nothing in it for him. Good guys. read more

Spoke to Brett, I explained that I have a vehicle with a DSG transmission, this car has been to another German car specialist and they did all that they could $1800 and they were unable to determine the root cause of the vehicle shifting hard. They stated they were unable to proceed any further because they did not have the capabilities. They suggested another Transmission shop that specialized in this type of transmission. The business they referred me to stated that they would not go near this type of transmission due to the complexities. They referred me to LUXURY AUTO that specializes in German vehicles and this would be my best option. I called Brett, I explained the entire situation, explained that the prior shop replaced the motor mounts and flushed the transmission. They also stated that the transmission filter may be the issue but they were hesitate to make that decision and charge me any additional $$$ when they were unsure. DSG transmission is not an easy transmission to work on and this was explained to me from the first repair. Brett stated he has had in the past a VW with a DSG transmission (personally owned). After I explained that we have already spent nearly $2k for repairs that did not improve the vehicle he stated "I will put the vehicle under diagnosis and run our tests on the vehicle, IF the diagnosis does not show any faults I will not charge you the diagnosis fee". Simple, and gracious. Brett... "If the vehicle shows faults I will then charge the standard diagnosis fee in addition to the repairs that you approve". Brett called the following day, the vehicle did not show ANY faults, but from what we understand the ENTIRE transmission needs to be replaced. $7300. Ok, the car's value is 3-4k. I received a phone call from Ashley, not Brett, stating that the diagnosis for the car will be $223.00. I arrived at the shop, greeted by Brett and Ashley and asked to pay the full amount, according to Brett the owner (Thomas Dere) stated that we worked on the vehicle and that is our price. Thomas, you wasted my time and money. These are the facts, everything I have stated here is the truth. I have been on Google Review for 12 years, this is only the 3rd time I have created a review. LAW, took advantage of us because they knew that they were able. I handed Brett a letter when I walked in explaining how they took advantage of us for only $223. He looked at it and read the entire note and just walked away with his head down, coward. read more

Great alternative to dealer service. These guys are pros and I was really pleased with the attention they gave my 2009 BMW 328i. Replaced oil pan gasket and front stabilizer bars. (I think) Both were about the same price as the dealer quoted, but their location and speed of service made LAW an easy choice. Clean shop, fair prices and close to my home. I'll definitely use them again. read more

First off, Lucas no longer owns this shop - It's 100% under new ownership/management, so disregard the reviews mentioning Lucas. The whole shop has been redone, it's under new ownership and new management. Les Costales, the GM was my service advisor since 2011 at Austin BMW - He's always been a stand-up guy, and a true BMW enthusiast. As much as I disliked having to go into Penske for warranty service, I enjoyed my few minutes with Les each time. Les has seen it all, and is very knowledgable about all things BMW. Since I found he moved to work at Luxury Auto Works, I've taken my business to them. Their shop is amazingly clean, and their techs got the work done on time and with the quality I'd expect. Highly recommended - Both my X5 and 135i will be going to Luxury Auto Works for the foreseeable future. It's great to have another solid option for BMW repair/maintenance in North Austin. read more

I have had great experiences with this business. McKay is very helpful and responsive. They have done work on my Porsche and my daughter's Mini Cooper. It is conveniently located and faster than going to the dealerships. We had an insurance issue with some repairs and McKay was able to talk to the adjuster and help us get a reimbursement that we had been told might not happen by the insurance company. Luxury cars are expensive to maintain so I haven't been upset by the costs of repairs and maintenance services read more

This is THE BEST auto shop I've been to! Don, the manager, is super friendly and didn't give me any annoying sales pitch. My car hadn't run right in years-the check engine light would turn on and neither my husband or any other shop knew how to fix it. The Chrsyler dealership would just turn it off-but it always came on again. My car would stall out on cold mornings and when I pushed the accelerator the car would jerk and pull forward. Just a mess! Lucas Auto Care knew exactly what was wrong and fixed it...Just like that!!! I will recommend them to anyone I know who needs a quality auto shop. read more

Luxury Auto Works is so good I almost want to keep it a secret for myself. Les and Pete gave me excellent customer service better than the dealership. They repaired my Mercedes quickly and accurately. The shop iand the facilities were extra clean and very refreshing. I felt like millionaire having my car repaired there, because of their attention to detail and care for my vehicle. I will now trust them with all my future business. Owner of multiple Mercedes, Dk Demps. read more

If it's something serious don't even waste your time, also if they give you a warranty seriously document it, keep your receipt , and I would even go as far as to say have the manager sign something stating the terms of the warranty or else they won't be able to "find you in their system" and you will probably have to take it back because either 1. The cheap part they used to "fix" your vehicle will break or 2. They won't completely fix the problem they will just put a band aid on it. And the customer is not always right here. But they have a BEAUTIFUL shop. Wonder how they got all that cash?? Couldn't be from ripping off their customers could it ? read more

I recently took in my Jeep Compass for a diagnostic due to my check engine light and abs module lights being present on my dash. From the get-go McKay was on point and very professional. He explained everything that was going to happen and even offered the courtesy of a loaner vehicle. The process was easy and the service was great. I will be taking my vehicle back to Luxury Auto Works and I will be recommending friends and family to this location. The technicians were awesome and even shook my hand once the service was done. Honestly, please see these folks if you have any questions about your vehicle. My car is working great now and after speaking with McKay he put me more at ease about what to expect. I had heard so much about this place from my brother in law and everything he says is true about the culture of this company. They build the relationship and are consistent about what they say and they don't over-promise and sugar coat stuff. Great job to the owner of the company for hiring a guy like McKay and these awesome mechanics (technicians). Give these guys a raise. read more

The team at LAW - Cedar Park is fantastic! Wheather I take a car in for annual maintenance, a brake check or verify an engine error code, they always work around my schedule to help. Professional and responsive. Glad I found you and happy you are in our area! Thanks. read more

Just wanted to say that Luxury Auto Works is the place I plan to bring my older SLK from now on! They did a fantastic job. My car is running the best it has since I bought it three years ago. They know their stuff and are very pleasant to work with! They even had my car washed before I picked it up! Thank you Patrick and the rest of the staff! David Johnson Cedar Park read more

Used to be our go-to place for all of our cars, from luxury to older American made. Apparently New a manager has decided only European cars, which is fine, but he was a total and complete jerk when I went in to ask about service. Now not only will they not get my Hyundai service, but my Porsche will go somewhere else too. Thanks dick! read more