I purchased tires for my lowered (H&R Springs) 2020 Dodge Charger GT from these folks and the…read moremoment I walked in on my initial visit, I knew I took my car to the right place. Excellent customer service, Quality products, and fast turnarounds! Today I simply went in for a tire rotation and was met with the same amazing attitudes and peace of mind. I appreciate these guys and their attention to detail in everything they do!

Excellent, quick, and friendly service. Their staff was helpful at getting the tires I needed, for…read morea reasonable price. Even though they didn't have the tires I needed when I originally called, they were able to get them the same day by locating them elsewhere. Very appreciative of their helpfulness. This is the second time I've replaced all four tires on one of our vehicles here. 10/01 would recommended.

I just got new tires I bought online Tuesday and booked an appointment for Saturday first thing…read more these guys bring the energy. they looked like a professional pit crew. truly amazing customer service and I was in and out in 20 minutes. I'm very happy with the overall experience. Marvin was the one to help me out and he was super professional. I truly recommend this exact location for new tires. They also sent me reminders through the week and even had a parking spot reserved for my appointment. Truly amazing customer service. I'm also very happy with the value of my tires. I know I needed new tires for a while so it's a bit biased, but my car feels brand new. 10/10 thank you guys

"Discount Tires" is my GOTO store for tires and wheels. Today they once again earned my loyalty…read more I have had an issue with either my tires or my wheels on my 2012 Toyota Tundra. I don't drive it often, so it's only got 134k on the clock. Yet, I feel a vibration up front whenever I get a rotation. It usually comes in at about 60-65 miles an hour (see video). We have been chasing this issue for a couple of years now. It was sporadic at first, but now as the tire starts to wear more it's very noticeable. So today I went in expecting a fight or at least some major pushback. I was met by "Gilbert", a very nice but intense young man. I explained my issue and showed him a video of the problem. He advised me I was out of the warranty window, but I reminded him that this has been an ongoing issue. He offered to replace the tires, valued at $288 per tire, plus $49 per certificate for a total of $254.00. Not exactly what I had in mind for a set of tires I've had issues with this long. I countered with repurchasing the two certificates for $98.00 and they exchange my tires. He agreed. The tires were ordered and I return tomorrow 9/12/25 to have them installed. Thanks Discount tires. Always willing to work with the customer. Michael C. - Georgetown, Texas

10 minutes 10 dollars…read more Knowledgeable Family owned They have our business!!! Don't waste your time at the corporate tire stores. We were in and out in less then 10 minutes and he didn't try to sell me a tire.

Extremely friendly and fairly priced business that does fast food quality work. Small team but very…read morehonest and quick when they get your car in for work. Definitely recommend Family Tires for anyone's needs!

A great Firestone location! They were quick and reasonable. Honest and reliable at this location.read more

I've gotten my annual state inspection done here for a few years now and it's been a quick and…read moreefficient process. The front desk staff have always been kind and helpful. The complementary water bottles is a thoughtful touch. Nice that they are open Sundays when many other auto places are closed!

Amazing. Brand new tires less than 6-weeks ago and the rear driver side was punctured by scrap…read moremetal completely destroying any possibility of a repair. -Fix a flat was unsuccessful. -In car air pump couldn't maintain the necessary PSI. -spare tire install required for the car to be drivable Shiloh - front office rep answered my call right away, friendly, and offered to help immediately. Stopped by 5-minutes later and was brought in first thing. Terry the store manager was also on site and very welcoming & helpful. The crew was incredible. Fast, efficient, effective, quality service, and most of all trustworthy. So grateful to the NTB in Cedar Park, TX.

Again these guys did it again !!!! GREG AND Jorge were so helpful helping me purchase new…read morewindshield wipers !!!! So calm and friendly !!!! Everything i come in here , as a woman I never feel taken advantage of or never feel taken for granted . I speak a lot and have a lot of questions but they have been so helpful. Thank you TERRY , for stepping in and helping the team !!!!! I had to wait alittle as a walk in but we had some good laughs lol Exceptional. I cannot stress enough. I reside 30 minutes away and I don't care if I move an hour away !!!! I will always come back here!!! Cannot thank yall enough . Please come here for anything . You hear a noise, something is off, they will check you out and if they can't help they will find somewhere that can. Genuineness AT ITS BEST!!! They definetly care about your car , but also ABOUT YOU !!!! That's for certain!!!!

I love Josh's. When times are hard and you need some replacement rubber for the ride, you won't…read morefind a better group of guys to get you through to the next paycheck. When I first went 6 years ago they took great care of me. A month ago, needed them again. Within 15 minutes they got two used tires for my civic at a great price. Fast, friendly, efficient. A week later I realized there was a defect on one of my tires. Brought the ride back in and they honored the warranty they promised the minute I produced my receipt. No questions, no BS, just great customer service and a smile. I couldn't ask for anything more. Please do note - this IS a used tire shop. If you're expecting the interior accouterments of a Beverly Hills spa, you'll be sadly disappointed. However, if you're one of us living in the real world, and need professional service and some temporary replacement tires... you'd be foolish to go anywhere else. Just sayin.

Not for the girls…read more Went in with four tires (4524) and they tried to tell me they were 6 year old tires, they were not. When I corrected him, he doubled down. Nice try though! Offered $15 per tire. Do yourself a favor and go down the road to Joeys. They were for the girls and honest.

On Friday 7/19/24 I took in four wheels and tires and asked for the tires to be dismounted and two…read moreof them mounted in different wheels. They are older tires but kept inside and no rot present. . After about half an hour, the "manager"Alvin comes and tells me that one of the tires is "no good" because they were old. I left but when I was unloading the tires, I saw that the guy breaking the tires down did not know to turn the tire and break it down in several spots, so he kept hammering the tire in one spot and broke the cords where the tire seals to the rim. They ruined three of the four tire this way. I have to wonder if he finally realized what he was doing wrong or if was just luck. I went back today to see if one tire that wasn't screwed up as bad would be usable. When I pulled up, Alvin said "uh oh" and didn't seem to want to talk to me. A different younger guy comes up and explain what happened. Alvin finally comes over and doubles down on the damage being because it was an "old tire". The old guy that does inspections told me "all these new tires are made in China and are like that." My tires were Cooper made in Mexico. Alvin told me even Michelins are Chinese. Mine say made in USA on the side. I told them not to piss down my back and tell me it's raining. The tires they sell are all Chinese. Maybe they think all ties are made in China. I paid them $40 to ruin my tires. I could have ruined them myself for free. No one would take any responsibility in ruining $450 with of tires. Making a mistake is one thing but not owning up to it is bad business. If he would have said "we screwed up, let's see what I can do to work with you on getting some new tires.", I would have paid their cost for a pair of new tires. Nope. Ever since Joey took over from Ken, this place has gone down hill. I don't trust these guys any more. I would have gone to Joey, but past dealings with him are similar. I should have known better than give them a third chance. Back during Christmas break I called and said I was going out of town and needed an inspection. I asked if they would be open and the lady that used to work there said yes. I told her I was on my way. When I got there 20 minutes later they were closed. I saw Joey in his body shop building and knocked on the door. I explained what happened. He didn't care. The same old fart was still there but they had locked up everything. That was bad enough but then when I went back out to leave they both stood there elbowing each other, laughing at me when I drove away. I stopped and told them I didn't appreciate driving 15 miles to be ridiculed. Why did I think this time would be different. Total fly by night operation.

These guys are super nice. They replaced one of my run flats with one of the run flats from my…read moregarage, and they did my car inspection. I got in right away - no waiting! Reasonably priced, very friendly service, and they work fast! I was in and out in less than 30 minutes. I highly recommend them!

I've been coming here the last few times to get my oil changed, and I've got to say I've been…read morereally happy with the service. A friend recommended this place to me, and it's been a great experience every time. They always seem to be very busy (a good sign), but they get people in and out in a decent amount of time. When I get my oil change done, it usually doesn't take more than 15 minutes. I love the fact that I get to stay in my car, and the techs that work on my car don't try to upsell me on things I don't really need. Pricing is reasonable and right in line with what an oil change costs around here, and they give you a voucher to get a car was next door with your service. Will definitely be coming back here! Give them a try!

Absolutely horrible experience. MY CAR'S ENGINE IS RUINED. I'm currently taking LEGAL action…read moreagainst Express Oil Change because they completely destroyed my engine with what should have been a basic oil change. And no, this isn't some dramatic exaggeration--this is real. I took my 2022 Honda Civic in on April 14th for a standard oil change. The guy seemed nice, nothing felt off at first. But the whole service felt way too fast--like in-and-out, blink-and-you-miss-it fast. I started to notice small things, like how no one gave a verbal confirmation that the work was done properly, which every other shop I've been to has always done. It just felt rushed and careless. A few days later, my car started making terrible sounds from the engine, not from the wheels, not the brakes--like deep, internal noises that made my stomach drop. I stopped driving it immediately and waited until I absolutely had to take it out again for work. I commute over an hour from Leander to Austin every day, so my car isn't just transportation--it's my lifeline. Then it got worse. A week after the oil change, I go to start my car and hear a violent clanking sound before it stalls. I smell burning oil. I flip on the garage light and there's a giant puddle of oil stretching from under my car out into the driveway and into the street. Full panic. I had to miss work and immediately call Leander Honda. I didn't even bother calling Express Oil--I didn't trust them to give me the truth or handle anything properly. Honda told me not to even try restarting it--it had to be towed. After hours of waiting, it was finally hauled to the dealership, where it sat all day for inspection. When the mechanics called me back, they were shocked. They even sent me a full video walkthrough showing that the drain plug on my oil pan had basically been left loose. It was barely hanging on--one turn away from falling out completely. Let me put this into perspective: I was commuting on highways going 70+ mph every day after this botched oil change. If that plug had fallen out mid-drive, all of the oil would've spilled onto the road. That's not just dangerous for me--that's dangerous for everyone else on the road. We're talking potential accidents, engine fires, total engine seizure--an absolute disaster waiting to happen. The bottom of my car was caked in burned, leaking oil. Honda had to replace several rubber components immediately for safety, because oil eats away at rubber and causes long-term damage. Even after all of that, my car still doesn't drive the same. It makes weird noises, and the performance is off. They told me my engine is likely compromised. And how did Express Oil Change respond? I left voicemails, finally got a call from an assistant manager who--get this--offered me four free oil changes as some kind of peace offering. Are you kidding me?! I now have hundreds of dollars in damage and towing fees on my credit cards. Not only did they refuse to reimburse me, but they never even refunded the cost of the oil change that ruined my engine and is now soaked into my driveway. I rent my home and the landlord is now forcing me to hire professional cleaners to fix the horrific stains in the driveway, as he should! The assistant manager told me that because I took my car to Honda (instead of towing it back to them), they're not responsible anymore. Then he basically said corporate wouldn't help either and ghosted me. I was told the general manager, John, would reach out--never happened. The franchise owner, Neil, and John have ignored all of my emails and calls. I even told them I was holding off on posting reviews in good faith, hoping they'd own their mistake. Nope. Radio silence. So here we are. I'm pursuing legal action now. They've left me no choice. Do yourself a favor and stay as far away from Express Oil Change as possible. This isn't just bad service--it's dangerous negligence.

We need more businesses like this. Honest. Candi. Fair pricing. Good service. Great people. Also…read moregenerous to the community.

Nice group of people. Kept my vehicle for more than a week to give me a diagnosis. They are very…read morebusy and do good work. Also, communication wasn't very good. Basically I just know if I went to the normal shop I use, I would have received a same day at most next day diagnosis and repair. I would have paid the same price for work and not have my vehicle tied up for a week and a half. I did call in to schedule a time to bring my vehicle in to avoid this. But to be fair, I believe they do good work and solid shop.

Similar story to the other reviews on here. Brought in our car for a check engine light and car…read moreinspection..then was told we needed to get all these things fixed that would cost us almost $4k. This seemed really high but we trusted them (unfortunately). We paid, left the car at the shop for it to be serviced, and picked it up the next day. Well, the check engine light turned back on the same day we picked it up. We brought the car back to the shop and they said they put in an incorrect part and would correct it without charge. Ok...red flag. We later called to ask when our car would be ready to be picked up, and the woman who answered said she didn't have our car there. What? Put us on hold for awhile, came back and again said she didn't have our car. Later, a different person called us back and said they do have our car and they need to order a part for it. Then, ANOTHER person called and said our car is ready, and they don't actually need to order another part (they got us confused with someone else) - even more red flags. Later on, we talked to a friend who is very knowledgeable about cars and told us we were definitely overcharged for simple fixes. Don't come here unless you want to pay for overpriced and disorganized service.

Amazing Customer Service! Awesome communication!…read more Nice to come out and not have any surprises. They do what they say they will. They always fit me in and my truck is always ready same day. I will continue to take my truck here for everything...inspection, tires, and maintenance!!