We recently had one of our company vehicles repaired by DeLaughter Automotive, and the experience…read morewas excellent from start to finish. It's not always easy to find a Technician you can trust with your vehicles, but DeLaughter Automotive delivered exactly that. The repair was completed professionally and in a timely manner. If you're looking for a dependable auto tech that stands behind his work and treats customers right, I'd highly recommend DeLaughter Automotive. Honest guy, quality work, and fair prices.

I picked DeLaughter due to their stellar reviews. Matt lived up to my expectations in every way. As…read morewith most skilled and reputable mechanics, Matt was unable to accommodate me immediately. I scheduled an appointment and made arrangements for Matt to access my car at home while I was working. He arrived as agreed, diagnosed my car, provided a reasonable quote, and fixed my car, all within a 4 hour timeframe. No towing. No waiting for communications from a shop. I highly recommend this mobile mechanic!! Thanks, Matt!!

Great service and experience, Wonderful customer service. Service done in timely mannerread more

Chiefs is AMAZING. I have an Audi A3 Premium and Chase took incredible care of it. I had to have…read moretransmission work done & he saved me a LOTTA money and my car is PERFECT. Great value, excellent communication which I really appreciated. Great turnaround time, my car received the best treatment I could possibly have asked for. Thank u, Chase. See u soon, sir!

Matt was able to come to me directly and got the job done at a comparably affordable price and was…read moredone surprisingly quick. Was quoted at least a couple weeks of waiting without a car if I would have had the same thing done at the dealership 10/10

I wanted to give a good review but after finding out I was charged $75 for coolant when I just got…read morea low coolant warning tells me they overcharge and add fees for things they didn't even add to the car. Also found out price of parts were double the price so recommend buying your own parts. Check your invoice before paying to see what charges were made. Other than that, repair was done without problems. I just want some honesty, when you charge $75 for coolant, then don't have the car have low coolant warning show a week later. Thought of arguing but wasn't worth my time.

I am beyond grateful for this place. Having my transmission worked on was stressful, especially…read moresince my family is very knowledgeable about vehicles and we knew this job was more than we could take on ourselves. Trust doesn't come easily when it comes to mechanic shops, and as someone in a wheelchair, that hesitation is even stronger. From the very beginning, they treated me with nothing but honesty, dignity, and respect. I was never made to feel different or taken advantage of -- only cared for. The quality of their work speaks for itself, and they went above and beyond simply because they take pride in doing things the right way. Their diligence, integrity, and high standards truly set them apart. I will absolutely be returning and recommending them to anyone who needs transmission work. I cannot thank them enough.

They did an excellent job on the rear diff for my AMG Mercedes. Reasonable price and good…read morediagnostic of the problem.

I've been coming here for over two years and won't go anywhere else. They always do a great job…read moretaking care of both my wife's car and mine. Honest, reliable, and quality work every time. If you're looking for a trustworthy auto shop, this is the place.

Unfortunately, I have to retract the review I did of Christian Brothers automotive in Leander…read moreTexas. It is long overdue, but I was hoping we could find a solution to the problem . We had several thousand dollars worth of work done on our very old 2005 Dodge Durango. It needed a variety of things done the biggest ticket items being the air conditioning, along with many battery problems that once we got the vehicle back had not been corrected. The air conditioning items that had been installed lasted for 2 days. When we took our vehicle back the solution offered was to put a new ac compressor in which would be another 2+K$$$ I feel we were "taken to the cleaners". I'm so disappointed. We prefer to support local business but now my thoughts it shifted to buyer beware.

I stopped by recently for an emissions test so I could renew my vehicle registration. I walked in…read morejust after they opened on a Saturday morning and was in and out for the test itself in about 15 minutes. The lobby is comfortable and well set up--plenty of seating, a fridge stocked with cold water bottles, and a restroom tucked in the corner. The emissions test was $11.50--the exact rate listed on the DPS website. Overall, great customer service, friendly staff, and a comfortable place to wait.

I came here recently to get an emissions test as a requirement to get my vehicle's registration…read morerenewed. I walked in on a Friday morning and was told that it would take about an hour. They have ample seating in their lobby, along with a fridge of water bottles and a restroom in a corner. They have window shades that block out sunlight so the lobby doesn't get too warm. I chatted with one of the service advisors about his recommendations on the better car makers, and was told to stay away from Hyundai/Kia, any hybrids, and any turbos, for various maintenance and longevity reasons. I appreciated his honesty and willingness to share that kind of information. After about an hour, my vehicle was was finished and I was called to the counter. They charged me $11.50 for the emissions inspection, which is the posted rate on the DPS website. Great customer service, friendly advisors, and a comfortable waiting area. I had a great experience here.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

IMO, Frank is the worst "Shady Tree Mechanic" I've dealt with in Austin in 17 years of living here…read more Coming up on two decades, I've owned an average of 3 to 5 "steeds" in my "stable" and need reliable service and repairs on cars from vintage, current models, and everything in between. That all said, I don't often write reviews, but when I do, they're likely a 1 or 5 star review. This is... unfortunately a 1 star. I'd give him a zero if possible. For some context, I'm an IT professional with more than 25 years of experience, as well as a "car guy" since I was was 5 years old, and have wrenched on my own vehicles before I even had a learners' permit. I called Frank on Wednesday March 5. He said he personally would be coming to my home on the following Tuesday morning, which would be March 8th at 10am. I told him exactly what I needed, we sent several texts back and forth and we agreed on labor per hour. As I was providing my own parts, he said there would be no warranties and I agreed on that as well. After I mentioned I'd been here since 2008, he asked for, and I sent him personal opinions about various in-person mechanics in Austin. I sent him a long list of great (and one not so great) mechanics. I then submitted to take time off work to be at home to help out and/or learn about installing a completely new brake system on the following Tuesday. I could _probably_ do this project myself, but I would rather have someone who was certified and had a good reputation to make sure it was successful--and that I wouldn't kill myself due to a brake failure. On the scheduled date of arrival on Tuesday at 8:43AM, Frank text me that his guy "Josue" (instead of Frank) will be arriving an hour late. Fine by me. Shit comes up every once in awhile, no big deal. On Tuesday at 10:21, he sent me a text along with a picture that said "Josue's" truck had broken down (in my opinion, not a good sign of a "good mechanic" having a breakdown) and "bunch of oil", but he would (AGAIN) personally come to help me out ASAP after finishing a job in Georgetown. My spidey scenes started tingling a bit and I suspected Frank or "Josue" might be lying. Mechanics do regularly have a bad reputations, which I don't think is always deserved, but in this case--it most definitely was. As previously mentioned, I am a Senior IT professional. I inspected the meta-data of the photo Frank sent me and found that it had been taken the previous Friday, and not when he was arriving, which was Tuesday. At that point, I KNEW for certain either "Josue" was lying (by proxy) or Frank was jerking me around. I sent him a text with that the photo wasn't taken today. I received no immediate reply. I waited a beat, then called Frank and explained how I knew that story about their truck breaking down was a lie. Frank said "Josue" was not replying to texts, but he would (AGAIN) personally come to help me fix my car as soon as he finished a job in Georgetown. At 1:00 PM, Frank said he was on his way from Georgetown. That's normally a 45 minute drive, even in bad traffic. After waiting over two 2 hours for his arrival, I was fairly concerned that something may have happened, and was not quite pleased in the lack of communication. Again, I had taken the day off to make time for him to arrive early in the morning.I called Frank to find out what was going on. When he picked up, I said "I don't know if you've lied to me once or twice at this point, but I am not interested in your services going forward." Frank said he had just arrived and was, "right outside my house." I asked why it had taken more than 2 hours to arrive instead of reasonable 45 minutes, and Frank replied "Traffic was crazy." I checked Google Maps. Traffic was NOT crazy. At that point, I knew he (or "Josue") had lied to me at least three times at that point, and I politely informed Frank of the facts. I said he had broken my trust and to leave and go away. He insisted that he was right outside my house and could get the job done. He even described the color of my house to convince me. I said "No Frank, you don't understand, you, or your employee have now lied to me more than several times. Please leave. Your services are no longer wanted." He replied, "Okay.", and hung up. I would suggest you look for anyone else other than Frank. He (and/or his associate "Josue") are liars and fundamentally responsible for the "good guy mechanics" having a bad reputation out of the gate, which is quite a shame. My opinion is to avoid doing business with Frank. As a "car guy", I've been swindled before, but you can likely find far better than this business. Please look elsewhere! If this ass has the balls to reply to this review, he'll definitely deny, deny, deny. Look at my review history. I don't tell tall tails. Thanks, Wayne

Totally nice guys, knowledgable, fair prices. Easy access…read moreoff FM 1431, clean & cooled reception area w/tv & lots of mags to distract wait time, which isn't too long for this oil change & diagnostic check. Raymond & Rob, owners of 3 locations, so you can find one somewhere close to you!

I could not be happier! I was told by my dealership that there was a drip in my oil pan and it…read morewould cost $1,600+ to repair. Do you have any idea how many more exciting ways I can spend $1,600? A lot!!! My plan was to live with it and just add oil every few weeks. It worked fine for me. Hubby got cranky about the oil-stained driveway. Men... Fine, I called and spoke with super charming Rob. I dropped my car off, slid the key in to the night drop slip, grabbed take-out from Blue Corn Harvest and had a fantastic night. The next day super helpful Tim called and was so patient and so thorough in trying to explain what he found. Since my husband is a former Toyota service guy I asked if he would mind calling him as there is zero chance I would understand. He laughed and called the hubby. A few hours later, I got a happy message that my car was done, and it was less than $700. LESS THAN HALF THE COST quoted to me from the dealer. I even received a follow up call from super thorough John to make sure I was 100% satisfied. YES! I sure am. Thank you, now to spend that $900+.... bwahahahaha

A friendly Professional mechanic at your service. Quality work at a reasonable price.read more

Thank you Hama for giving me my fun car back! Frank's couldn't make it work after 3 tried, but you…read morefixed it 24 hours after I texted you, and in less than 2 hours. Nice work and a fair price. I look forward to more in the future.

We need more businesses like this. Honest. Candi. Fair pricing. Good service. Great people. Also…read moregenerous to the community.

I always bring my Jeep here! All of the staff are amazing and very helpful, knowledgeable & are…read morevery communicative. I enjoy the in-depth explanations, along with pictures and videos of my vehicle that point out exactly what they are referring to when something isn't functioning properly. They are cheaper than the dealer and even COSTCO for tires. Michelle is my favorite!