​Went to buy a Honda passport the condition was ok loaner car the general manager is over confident as he do not know how to deal with a customer service made me do an application. For a loan which is already aprtovef through my bank too much chaos luckily I did not end up buying God was with me not with you they are not very professional interms of closing deal I got lucky to not buy from there want to another deal mac haik bought same year Honda pilot special edition lower mileage for 4000$ lower then the passport I was about to buy there are over priced do your studies before you buy and do not let them add that 599$ accessories as it's your choice not there decision. read more

Great team in Leander! I went to Howdy and they wanted more money for the same vehicle (2023 Pilot), but Taylor and Trevor in Leander were great. Very transparent and took excellent care of me. read more

Had the unfortunate experience of dealing with a Blake T in Service Department. From start to finish, Blake demonstrated a shocking lack of basic customer service skills and utterly failed to provide even the most basic updates on my car repairs which were running behind. As a courtesy, Claudia marked the vehicle during check-in to be washed but was never done and the service advisor never paid attention to that. I would give full marks to Claudia who showed exceptional customer service skills both during check-in and check-out and offered me a complimentary car wash and vacuum for my next service. The overall experience was a complete letdown, and I would strongly advise others to avoid dealing with service advisor Blake, if possible. I am also forwarding my grievance about the service advisor to Honda Customer Relations. read more

I wrote a 3 star review for Honda Leander due to a personality conflict with a sales manager that resulted in my having to drive across town to Howdy Honda to find a similar deal for a slightly less favorable trim of the black Honda Accord Hybrid that I wanted one hour later. In the sales manager's defense, I am a tough negotiator who can really get on peoples' nerves and we were dealing with a difficult trade-in situation. That being said, I have entered negotiations to buy a car 8 times in my life and come out with a deal 7 times... Honda Leander ended my perfect steak. So I obviously can't give a full 5 stars. I highly recommend my sales associate, Kobi... super friendly and knowledgeable. I highly recommend the new Honda Accord Hybrids... I love mine so much, and Kobi thoroughly convinced me that I was test driving my dream car. He was absolutely right. And finally, Honda Leander's inventory is always well stocked and their prices are excellent. I especially love the fact that they just ask for straight MSRP, don't add "features" to the cars that we don't want, and even give us some stuff for free that other dealerships usually try to charge us for. I would like to thank you, Aaron, for offering to talk to me about the situation. But there is no need... I made my point, and all is forgiven. Personality conflicts happen... that is life. The fact that you care enough to talk to me about the situation is all I need to know to bump this review up to 4 stars. In hindsight, I actually learned an important lesson... at Howdy Honda, I was basically like "Here is how I negotiate, and I can be really annoying." They really seemed to appreciate my straightforwardness, and I feel like it really helped us lock up a deal quickly. I will still be happy to shop at Honda Leander in the future, and wish all of you the best including the sales manager who I would be happy to work with again now that I have had time to mellow out. Good luck selling lots of Hondas! read more

I had to get new tires on a recently purchased vehicle. My service advisor Blake showed exceptional professionalism with haste to resolve a complicated issue. Blake really came through to solve the issue. The mechanics deserve praise as well for their expedited performance. The service department gets a thumbs up! Thank you. read more

Best service department I have ever been to! I have taken multiple vehicles for routine maintenance and state inspections. Every time my advisors have been friendly, knowledgeable, and professional. The service manager Christy is on top of her game and runs a well-oiled machine. Highly recommend! read more

I called in a few weeks ago to see who they recommend for collision repair since I was in a fender bender. They gave me a referral and I thought that was the end of the interaction. Imagine my surprise when I got a call weeks later from a Honda Leander salesperson calling to "check" on me after my wreck. In the same breath he launches into a spiel about how I should just buy a new car and come in to test drive something. ICK! I've seen some dirty sales tactics before but this one takes the cake. Don't call them about anything unless you want some creep to write down your name and number and call you weeks later trying to sell a car. read more

I went to the service & parts station, I see they are very disorganized. They do not greet people when walked in and also we have to figure out who came first in the queue. There are 5 people working on the parts station and not even one person wants to know why the customer came in. I waited for 15 minutes and walked into the parts store brought the part thinking that the installation would be quick. However after purchasing the part, the service station told me to wait for 2 hours for installation. It took me an hour for the entire process. If they would have told me 2 hours when I walked in, I would have simply left. However I am not sure if its a tricking customers to wait and buy expensive parts from dealership. read more

Buying a car now is a nightmare but Olim made it a breeze for us. He gave us time to look at everything we wanted to see and let us test drive alone. He was also very patient with us as we hassled him for a lower price lol. I highly recommend this Honda location and we are very happy with our new purchase! Thank you Olim for your help, my husband Jacob and I really appreciate it. read more

What an awesome place to buy a car! My husband and I were looking for a car and in this market it is not easy. We stopped in on a whim and they made the process so quick, easy, and painless. I was dreading the car buying experience but Olim Alizhanov made us feel very comfortable and helped us find exactly what we were looking for for a great and fair price. The professionalism and friendliness of Olim and his team made this a 5 star experience. read more

A++++ Will/Linda were awesome. They returned calls, kept me informed of what my car needed. Will even emailed me a list of items they were suggesting my car needed, but there was no pressure. The services done were reasonably priced as well. Honda Leander is doing things right! My car is running great, by the way. No more juttering. Highly recommend Leander Honda. read more

I recently bought a used Civic from Leander Honda. I drove all the way from south Austin up to Leander. Keith Goble was my guy. At first, I passed on the car I was interested in (price). Keith kept me informed about the status of the car. He went to bat for me to work within my budget. I'm very happy with my purchase. Shoutout to Amy Nguyen, Darrell Lee and Jeff Aguilar. read more

Last night, on a whim, we stopped into Honda Leander. We'd stopped at 3 other dealerships with absolutely no help or even acknowledgement at 2 of those other 3 places. Immediately, we were approached by the manager (he was out moving cars) who offered to get a salesman to help us. Our salesman came out within just a minute or 2 and gave us information about the 2 vehicles we were interested in. We took one of the 2 for a test drive, came back, and were a bit undecided on purchasing only because of a personal situation. After talking to the manager again, we decided "what the heck-let's do it!" We sat down, were immediately offered water, coffee, or tea and they started working on paperwork for us. MJ, the super amazing salesman, (ASK FOR HIM...SERIOUSLY! JUST DO IT!!) jumped right in and brought us the credit app to start working, brought us snacks, and chatted with us while we were doing paperwork. They had us approved in less than 20 minutes, got us in to Jason from Finance, he worked with us on what we needed for warranty, and had us ready to go shortly afterwards with our new to us 2021 Accord. What an amazing bunch! GO THERE--you won't be disappointed! The dealership is only about 3 months old, super clean and bright, and has the best people working there. We're very happy with our purchase and give MJ and Jason the highest kudos!! Thank you guys! *Edit: I also need to mention that we started with Manny, but he got pulled away due to a prior appointment (I believe), but he was just as helpful and kind as MJ. He's also definitely a winner in the sales department! read more

Today I took my Honda Pilot in for a Safety Recall on a possible hood latch defect. Arrived on time and connected with a service adviser in a timely fashion. Hood latch was checked and deemed to be ok, they also did a software update on the computer system, checked tires, air filters, rotated my tires on my request, and washed my car. All in just an hour and a half. And my dog found everyone to be very dog friendly. Nice to have a local Honda Dealer and not having to drive to Round Rock. read more

Stop by for the first time for oil change this morning and I was greeted by friendly advisor Bridgit. She took her time to explain the process and I was in and out on timely manner. Thank you guys. read more

I purchased a vehicle 3 months ago from this dealership. Was under the impression the car was safe and good to go. They even kept it a week to make a few repairs before I drove off with it. Come to find out they knowingly let me drive off the lot in a vehicle that was structurally dangerous knowing I was going to be driving with children in the car...the car has major damage a 5 year old would recognize if they took a look under the car. Obviously since they where replacing the catalytic converter ( which they replaced with a rusted up one that wasn't even the correct make or model of the car)...the mechanics at the dealership would have seen the many many issues and still choose to let that go as a safe car. Also the dealership tried to talk me out of getting the extended warranty multiple times which should have been a red flag I guess. Luckily I did purchase the warranty much to the their dismay. " It's a machine. Machines break" was the response I got. So now I have a a non drivable car with over 14,000 !! dollars worth of repairs (1,800 out of pocket) and I haven't even made the 3rd car payment yet. For most normal working folk 1800 bucks is a massive amount of money to spend after purchasing a vehicle from a supposed trustworthy major dealership. But that was a stupid assumption on my part I guess. So bottom line looks like they got the quick sell out of me without any regard to safety and zero integrity as a dealership. I wouldn't put my worst enemy in that car in the condition they sold it to me. Merry Christmas to me Thanks Honda Leander Happy travels read more

Stopped in last night to look at 2022 Pilots. We had previously engaged with one sales rep online and I had used the scheduling tool she sent the link for, but for whatever reason they didn't have the appointment in their system and the rep we had engaged with left for the day. Having experienced many other disorganized or shady dealerships I was a little on edge with this initial encounter, but my edginess quickly dissipated when the sales manager introduced himself and quickly got another sales rep to help us. He gave us the model/trim level we were looking at and let us go for a test drive. Loved the vehicle. Came back and decided we want a higher trim level that they have coming in soon. Deposit process was quick and now we just wait for the unit to arrive in a few weeks. Overall, I found them to be fair, upfront, and honest. Everyone we interacted with seemed genuinely nice. No "market adjustments" or other cutesy term for price gouging here y'all! There is a dealer package addition of $1300-something (can't remember the exact number) but it includes all-season mats throughout, paint protection (I know I know), and tint. We felt like that was an OK price and far less than we've seen at other dealers so, we're neutral on that point. If you're in the market for a new/pre-owned vehicle I'd definitely check them out. read more

I went to purchase a cash car. They added the paint protector on a 2002. I asked them to remove the $499.00 fee. They refused to remove the fee. They lost out on $16,000 do to the dealership refused to give a 399.00 discount. Never in my life this has happened to me. Poor customer service. ​ read more

Traded in my 2012 Civic hybrid in for 2022 Insight touring hybrid Eric T excellent & very knowledgeable Kept me updated on progress of car coming No surprises & Eric always up front with info Very patient explaining bells & whistles on new vehicle, which are many Super nice ride, sleek, quiet & great mpg Wish I had received more for trade in since used cars are such hot commodities but it is what it is Would 100% recommend Honda Leander, especially Eric T Awesome 5 star service read more

I purchased my second vehicle from Honda Leander. I worked with Jaycob who did a great job with trade and pricing details. Angel worked with me on finance. It was a bit complicated but overall short and smooth. I was in and out in about 3 hours. It's great to have a well run dealer literally 5 minutes from my house. read more

Great service department! I'm done with driving to Round Rock! Easy to schedule a convenient time. Great service advisor...Mike W. Helpful service tech who tweaked something instead of making me replace it! Full functionality for free! And no sales people approached! (I was feeling vulnerable... got to check out new car stickers with no pressure!). A new Honda CRV would be lovely. The one I have only has 75,000 miles on it, so.... Really don't NEED a new car. I would just be getting a new car for that fresh leather smell, latest safety features, and warranty, though nothing on my Honda has ever broken. Anyway...Honda Leander! My new place! read more

I should have read the reviews before driving so far to try and buy a Honda Pilot from this dealership. The whole sales process was disappointing. The salesperson lacked enthusiasm and interest in working with me, and the management team only wanted to give me less than the very bottom figure from the Kelly Blue Book value for my 2019 Honda Ridgeline, which would not be a fair deal. The dealership also did not tell me about the $500 add-on upfront. I even tried working with the low figure for my truck, but management couldn't even work within a $500 parameter, so I walked out. It was the principle of the matter. Glad I did, too... read more

Amazing service! The service manager was super friendly, and she answered all my questions. Great team with lots of smiles. They all made me feel very welcomed. read more

I put down a $500 deposit for a Honda wanting it to be held for me for when I get my tax return. Well my tax return ended up being delayed and reduced so I am no longer able to afford the vehicle. I let my dealer know this and was wanting to get my $500 back and they told me it is non refundable and that they make it known but they didn't inform me of this. I'm a single mom of a 5 year old boy living paycheck to paycheck. walking to work because I don't have a car and now I'm out of the $500 because they will not refund me the money. Will never do business here. I love Hondas and that's what I want to get but not with this dealership read more

I have been leasing Hondas since 1998. I recently had one of the best experiences leasing a new one at Honda Leander. Jerry Loh and his team took great care of me. Everything went so smoothly. They gave me a fair price on my trade-in, and delivered the new vehicle sooner than expected. Honda Leander is a well managed dealership, and I will continue to do business with them. I highly recommend Honda Leander! read more

Bought a new car from them and they offered me 1/3 the amount on what carmax offered me. Embarrassing for a company to be that far off. Won't ever go there again or refer anyone to that. read more

I have a 2019 accord and we needed a standard 3 year service. Oil, rotation, and brake fluid. Checked coupons on local honda dealers and most of them had a brake fluid or oil coupon. Other dealers were drop off primarily with very long waits. I called Leander Honda and spoke to Matt. He had appointments and they could get it done in 2 hours or less. I made an appointment and drove out 20 minutes. Excellent and prompt service. I was out in 90 minutes. They washed my car and happily applied the $99 brake fluid change coupon. Loved the personal touch of this dealership and I will be back there again. Easily worth the ride out to Leander. read more

I made an online appointment for a service light that came on and an open recall that I had. Took a half day off from work and drove in from Llano. Showed up at 1:00 on Friday to have it looked at. Was told they could only look at the recall (latch on the hood). Anything mechanical they couldn't get too. I offered to leave it and stay the night at a hotel and come back Saturday afternoon. Nope. We don't do that work on Saturday. Not once was there a how can we make this right. It was all nope we can't do that. Was excited to have a dealership closer until now. Horrible experience. read more

MJ @ Honda Leander is fantastic! He was able to find us a car that worked within our price range for our son. He answered my endless questions with patience and transparency. read more

Save yourself the headache and go elsewhere! I've had nothing but problems from the start with this dealership. I like my CR-V but not this dealership! I should have left before purchasing from this dealership but they had the color I was looking for. The positive reviews are from their employees so keep that in mind. From the start the manager did not want to give my disabled veteran husband his discount on the vehicle, after telling me we did not qualify several time and going back and forth he printed the Honda policy and brought it out to prove me wrong only for me to prove him wrong, we did qualify for the veteran discount! Also the price listed online is not the price you will pay, they have dealer add ons that you have to purchase such as over priced window tint, floor mats, etc. They they didn't install my temp tags in the vehicle and they called me back to the dealership 30 minutes into my drive home. Then the available times to bring your vehicle back to get the windows tinted is very inconvenient (M-F 8-4) so I had to take off work and drive down there on the day I was told only to be told it was that date but the following month! I was told they were going to tint all windows and then when I get my windows tinted they only did the front 2 and refused to do the other windows. They do not give you finance paperwork when you sign, they say it will be emailed to you, it's been over a week and I am still waiting to receive my finance paperwork, I've called the finance manager several times and he never answers or returns my calls! This dealership is a joke, no customer service, worst vehicle purchase I've experienced. read more

They were all so polite and took great care of my car with constant care. Peter L. was kind, personable, and helped us out with telling me how the car inspection and oil change went! read more

As a first time customer, the customer service skills of Jacob Russell and Angel Martinez were fantastic. I did not felt pressured into buying things I did not need. I would recommend this dealership read more

Had a very good experience buying a new car through Honda Leander. David Bautista was excellent and very helpful throughout the process with my busy schedule. Angel, in financing, was also very helpful. Overall, great car buying experience. read more

I got a Kelly Blue Book instant cash offer for my 2012 BMW, and Leander Honda was one dealership that responded that they would honor the offer. I made an appointment with the agent, 30 min. before the apt., got another confirmation text, as soon as I got there I responded that I had arrived. But I go in, no one knows why I am there, the person texting me was no where to be found, but another agent does approach me and finds out why I was there. He also started the appraisal process on my car. Finally, after about 30 min., I meet the person that was texting me and set up the apt. He says they are working on my offer?? My offer??, it had already been made prior to Leander Honda's response to the KBB price. So finally they come out with the official offer which is $2500 leas than the KBB price. They have all sort of excuses based primarily on the Car Fax report. The same Car Fax was available before they responded to the KBB offer, so why now, they knew everything about the car before they committed to the KBB price, except they had not seen the car, which they admitted was in excellent condition. So I wasted 3 hours, because of a flawed process that is primarily to get you to their dealership so that they can then put their sales pitch on you. I would not recommend this dealership. read more

I had to get a tire replaced because of a blow out. Will Austin of the service department at the Leander Honda is the best of the best. He thoroughly explained all that had happened to my car. Very generous with his time and expertise! Thank you Will!! read more

By far the nicest auto service area in Leander & Cedar Park. The brand-new Honda dealership of Leander has a spacious service area with comfy leather chairs and two large screen TVs and offers excellent free coffee from a fancy machine and free snacks. My service advisor Sean Grandt was especially welcoming and helpful with my state inspection. With his personal greeting, showing me the new facility, compliments, providing a free car wash, and running (yes running) to return my car once it was ready, I felt I needed to pay triple the $18.50 state inspection fee for all the amenities and upscale service. I could not have asked for a better experience and had already searched all of the other major auto dealerships in Cedar Park and Leander and was more than impressed with Honda of Leander. I'll be back for every state inspection and for test driving some cars. FYI ... even though I did not own a Honda, they accept any make and model for state inspections and I encourage everyone to go. read more