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True Auto Sales & Service

4.6 (27 reviews)
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7 years ago

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5 years ago

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12 years ago

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6 years ago

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16 years ago

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9 years ago

This was my first time to visit but I think I will return for all my future repairs! Everyone was very knowledgeable and friendly.

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David H.

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15 years ago

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12 years ago

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9 years ago

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David H.

Thanks for the review Brad. We are always glad to see you.

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11 years ago

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David H.

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12 years ago

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12 years ago

I went in for an oil change, and I will definitely be back. They appear to be very honest and reasonable. Very friendly staff....

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12 years ago

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9 years ago

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11 years ago

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8 years ago

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David H.

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8 years ago

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14 years ago

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David H.

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11 years ago

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12 years ago

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13 years ago

BEWARE!! This is the worst used car dealer, I have ever been too. Really shady cars; must have been wrecked. Your better of @ Craigslist.

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13 years ago

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12 years ago

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Review Highlights - True Auto Sales & Service

We recently totaled one of our new vehicles and I was so blessed to find out about David and Carmen at True Auto!

Mentioned in 7 reviews

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Toyota of Cedar Park - Front of dealership as seen from 183A Toll Road.

Toyota of Cedar Park

(694 reviews)

​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!

Cedar Park Nissan - My initial reply

Cedar Park Nissan

(181 reviews)

Don't bother with any service contract or any service…read more They want you to make an appointment but sit there for hours waiting. Appointments are absolutely worthless and they don't value your time whatsoever. Spoke to somebody when I made the appointment and they did not even bother to mention is that the appointment is meaningless. ​​​​​​​​​​​​​​​

Posting my review here since Nissan removed it from google…read more This I am writing to express my extreme disappointment regarding the ongoing service of my vehicle at your center. My car has been in your shop since the end of January, and despite it now being mid-March, the situation remains unresolved. What began as a standard transmission repair covered under warranty has turned into a persistent and frustrating issue. Not only was my vehicle damaged by a technician while in your care--specifically due to a failure to ensure the door jam was removed--but I have also been told seven times now that the car is ready for pickup, only to arrive and find it still unfit for release. Furthermore, I am deeply concerned by the lack of professionalism I encountered during my last visit. When I asked to speak with Dylan, my service advisor, Alex, informed me that he was busy with a customer who had a "real problem." This dismissive attitude toward a customer whose vehicle has been held for nearly two months is unacceptable, whether he meant it or not. While the car may currently be drivable, I will not be taking it out of the shop until all damage is fully repaired and the vehicle is returned to its proper condition. I wish that I had a clear timeline for these final repairs and a prompt resolution to this matter

Greg Chapman Motor Sales

Greg Chapman Motor Sales

(101 reviews)

I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

True Auto Sales & Service - car_dealers - Updated May 2026

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