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    Apple Leasing

    4.2 (120 reviews)
    Open • 9:00 am - 5:00 pm

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    Kevin D.

    I purchased a slightly used 4-runner trail assisted by Will, a sales agent with this company. Hands down recommend him for the high quality service you WILL receive (ironic I know). Not only was he straight forward about the purchase but he took the time out of his day to bring the vehicle several hours away for viewing. He was punctual, responsive, and had great overall communication which made the process smooth and overall did a phenomenal job in assisting me with my new purchase. I can't thank this company/team enough. That's my two cents, enjoy browsing their fine selection!

    Heather T.

    This morning, I signed my third lease with Apple. I was unhappy in a Honda Pilot and looking for a more adventurous ride. Meet my new ride, Big Bertha! I was shocked to be able to buy one of my two dream cars and it got here in less than a week. We were able to trade in my Pilot and get this beauty for a STEAL thanks to the savvy of my new friend Ray with Apple. I am completely in love with my new #jeepgladiator and can't wait to take to it Padre and Big Bend. If you're dreaming of a new car, I highly recommend giving Ray a chance to take a look and see what he can find. He's an auto-finding wizard. We have had such positive experiences with Apple each time. It takes all the hassle and frustration out of the car purchasing process.

    Apple leasing .
    Robert C.

    Sold me a total lemon. Full story and website to come with in-depth description. But long and short my Truck did not make it 3,000.00 miles. They said they checked it and it was in great shape. Yea right.

    Dan P.

    I had been wanting to try Apple leasing for some time now since I've leased my last 3 vehicles from the dealer (Roger Beasley Mazda). I really wanted to like this organization as I've heard good things about them and what they can do for customers, but my experience with them was less than stellar. Initial contact with them was fine as it was relatively quick, but once I told them specifically what I was looking for the said they'd get back to me by noon the next day. Well, 4 days later I hadn't heard anything from them so I emailed asking if they had just given up looking for me. They called right away and said that they called every Mazda dealer in every surrounding state and there were none to be had. I thought that was odd since Roger Beasley, right here in the good 'ol Austin, TX, showed to have 6 coming in. They said that was the only dealer that they didn't call. Are you serious? The largest Mazda dealer in the COUNTRY and you didn't bother giving them a call? So he said he'd call them and get back to me ASAP. He did, but said that they were all spoken for and that I wouldn't see one available for a couple of months. Specifically, I was looking for a 2021 Mazda CX-5 Carbon Edition (AWD / Turbo). Yes, it's a very specific car, but Apple claims to be able to get any vehicle requested. Apparently all except for this hard-to-get Mazda. So I decided to give Mazda South a shot, as I have been using them since 1998, and sure enough they delivered. Within 2 days they had one at their Georgetown location, we made a deal and I now drive elusive '21 Carbon Edition. I wanted to like Apple Leasing, I really did. I firmly believe I'd probably be paying less of a monthly payment through them, but they just didn't do their job.

    Katie M.

    I never thought buying a car would be SO easy. Steve helped me, ask for Steve!!! I am beyond happy with my purchase & couldn't have asked for a better experience. I called first thing in the morning, when I showed up the car was ready, & I was off for the test drive. There was no hassle or pressure. Steve was easy to talk to & I never felt rushed or pressured into making an immediate decision. Their dealership felt very comfortable to be in, you could tell it was a good community & everyone was friendly. I highly recommend! No regrets! Y'all are the best.

    New (to me) Porsche Panamera Turbo S e-Hybrid that I bought from Apple Leasing.
    Khris T.

    The team at Apple Leasing are great to work with! I had the pleasure of working with the owner, Scott, and his associate, Randy. They were personable, honest, and direct. They made the purchase process so simple and accommodated me while I was pressed for time (with my Mom in the hospital ICU). They exceeded my expectations and this was one of the easiest car purchases/transactions I've ever experienced. HIGHLY RECOMMEND! A sincere thank you for making this happen!

    Thanks to Steve for the pic!

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    2 years ago

    Car sold to me was out of alignment. Do NOT trust their inspection reports. Insisted on charging for service when the car was brought back.

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    Page 1 of 3

    Ask the Community - Apple Leasing

    Review Highlights - Apple Leasing

    “Justin consistently exceeds expectations in delivering outstanding customer service to his clients.”

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    Covert Cadillac - My vehicle

    Covert Cadillac

    (302 reviews)

    Ask for Michael such a polite gentle man and a great sales man he took care of us and gave us the…read morebest test drive experience and simplified the paper process feels like a 1 million car and the sales experience and i would totally recommend him to friends and family to come here!!!

    Started out great, ended very disappointing…read more My experience with this dealership started out extremely positive. The salesperson was very kind, helpful, and easy to work with while we negotiated the purchase of our Cadillac Optiq. We purchased the vehicle over the phone, and my wife stopped by the dealership to see it in person. The deal was better than what other dealers were offering, including free delivery and free ceramic window tint, so we felt very good about our decision. Unfortunately, the experience changed quickly after the sale. When I called to choose the window tint percentages for the different windows, I was told the dealership had already chosen them and that I didn't have an option to change them. I wasn't happy about that, but since the tint was included at no charge, I accepted it. The next issue was the "free delivery." I assumed the vehicle would be transported on a flatbed, but instead the dealership drove the vehicle to me. Since this is a lease and mileage is important to me, I wish that had been clearly communicated before the vehicle was delivered. By the time I received it, the vehicle already had around 250 miles on it. We were excited to finally have our new Optiq and enjoy it over the weekend. Unfortunately, that didn't happen. After driving the vehicle for approximately three hours on Friday, a tire monitoring system failure appeared on the dash, and the vehicle also wouldn't charge. I immediately informed the salesperson of the problems. I took the vehicle to my local Cadillac dealer on Saturday. After several days, I finally got the vehicle back on Wednesday and was excited again to start enjoying our new vehicle, especially since it was now fully charged. Unfortunately, that didn't last long. On Friday, I discovered that the vehicle had once again failed to charge. I took it back to the dealer after work, only to find out that the needed part was on back order. At this point, my biggest complaint isn't even that the vehicle has had problems. Problems can happen with any vehicle. My biggest disappointment is the complete lack of follow-up from the dealership that sold me the vehicle. I had to contact the dealership myself to ask for help. They made one phone call on my behalf, and that was essentially the end of their involvement. Nobody followed up to see how the repair was going, whether the vehicle had been fixed, or how we were doing with our brand-new purchase. In my opinion, the dealership should have taken ownership of the situation. They could have offered to pick up the vehicle and have it repaired at their dealership. They are only about three hours away. Instead, I was left to deal with everything through my local dealer. I also asked about getting out of this vehicle and into another one, but the dealership wasn't able to offer a solution. I was ultimately directed to contact GM myself to pursue a buyback. That's extremely disappointing after choosing this dealership over others and trusting them with a significant purchase. The sales process was excellent. The salesperson was helpful and the initial deal was great. Unfortunately, customer service shouldn't end once the dealership has your money. My experience has essentially been: take my money, deliver the vehicle, and when something goes wrong, you're on your own. I would strongly encourage anyone buying a vehicle from out of state or several hours away to think about what will happen if something goes wrong after the sale. Based on my experience, I would not expect this dealership to take much responsibility for helping you once the vehicle leaves their lot. I really wanted to enjoy our new Optiq. Instead, we've spent the first weeks dealing with service problems, charging issues, a back-ordered part, and now a potential GM buyback. I'm still waiting on the back ordered part. That's not the experience I expected when purchasing a brand-new Cadillac. 2 months and car is still in the shop with 500 miles.No call from sales manager, GM and just flat out gave up on sales rep.

    Austin e Autos - Car

    Austin e Autos

    (144 reviews)

    Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

    Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

    Lexus of Austin

    Lexus of Austin

    (415 reviews)

    I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

    It's been a couple of years since my last review. It seems as though some things have changed such…read moreas the Penske acquisition, and the fact that coincidentally there's lots of one star reviews in the last year or two. The complaints stem from both the sales and service aspects. You may wish to scroll through all the one star reviews so as to avoid any possible pitfalls yourself. As for me, I've not had any problems and I usually have a list of things I would like addressed upon arrival as far as maintenance goes. One thing I noticed that's new is that when you check in it's likely you'll get a call from the sales department asking if you wish to have your car appraised to sell to them (I did). To be honest, I wouldn't buy a new Lexus today with all those small four-cylinder turbo engines and the new spyware cameras that watch you driving. I love my 2010 ES 350 and I wish they still made them like this. I'd definitely buy another one. My visit consisted of a 30 point inspection, drain and fill transmission service and serpentine belt inspection. I did ask to see a sample of the tranny fluid to see how dark it was since the car comes with no dipstick, but they forgot my request. They did run into a problem with the drain plug being stripped from the previous tranny shop so they had to get one from the Toyota location which added an extra hour and a half to my wait. Altogether the inspection and trans service set me back $532. It would've been nice if the inspection included a diagnostic scan to check for any codes. Overall, everything went well, and Harold my advisor was very attentive. You'll pay a little more here than the average shop, but at least you get the right parts and fluids. I'll be back when I need something else fixed.

    BMW of Austin

    BMW of Austin

    (670 reviews)

    I've been coming to this BMW service location for a little over 4 years and my representative is…read moreJake. I always make an appointment or check in with Jake before coming. He is always willing to help and make sure that I get the best service with care and expertise. You do need to make appointments because this location does get pretty busy. But the appointment center will work with you if you need to get in sooner than later. The waiting area is nice and I don't mind waiting for long periods of time because there's Wi-Fi, snacks, water and coffee drinks. They also have a rental car service if you need to borrow it a car while you wait for long periods of time. Anywho, I left my BMW and I really appreciate the service and my rep, Jake.

    I had a shockingly good experience at BMW of Austin. The dealership itself is beautiful, has a huge…read moreselection of inventory, and everything was clean, professional, and well organized. More importantly, the entire process was transparent and easy from start to finish. Austin was fantastic to work with. He was knowledgeable, straightforward, responsive, and made the experience completely pressure-free. He did a great job throughout the entire process. A big shout-out to Gino, the sales manager, as well. Gino was extremely professional, transparent, and easy to deal with. You can tell a lot about a dealership by how management handles customers, and Gino absolutely set the right tone. As someone who has spent a lot of time on the dealership side of the business, I can be pretty critical of the car-buying experience. BMW of Austin genuinely impressed me. Great facility, great inventory, and most importantly, great people. Highly recommend Austin, Gino, and the entire BMW of Austin team. Five stars.

    CarMax

    CarMax

    (383 reviews)

    I got a quote online and went to this location to have the car physically appraised. I was greeted…read moreby a kind gentleman at the door and directed to the window for appraisals. They were super busy, I stood at the counter for some time before someone asked me to scan the QR to be processed. If that information was mentioned upfront, I would have saved myself some time. After that a lady took the keys and asked to what in the waiting area. Appraisal would take 30-40 mins. Was called like in 20-30 mins amd received my quote. I didnt sell to them but apart from them being busy inspite of appointment time allocated, it all went smoothly.

    Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

    Apple Leasing - car_dealers - Updated September 2026

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