I just switched into my second car with Apple Leasing- and I've been extremely happy. Justin Gleichowski is a great leasing agent to with. He's super friendly, worked quickly to get me the car I really wanted, and clearly takes his job seriously. I highly recommend leasing with him. read more

Justin consistently exceeds expectations in delivering outstanding customer service to his clients. He listens attentively to their requirements, helps them identify the most suitable vehicles within their monthly budget, and presents various options. Justin remains readily available to address any inquiries at any time. He facilitated the title transfer process for my vehicle with ease, providing all essential information. I have complete confidence in Justin's expertise and support. I highly recommend Apple Leasing and Justin G. for their exceptional service. read more

Horrible service with their finance company, Ally Finance. There management won't call you back and help set up the Commerical Accounts, at Apple, They will charge you a late fee for 1 day pass the scheduled date even though I have been trying to get it to work for 3 months. Ally Finace and Apple are horrible to deal with, RUN do not do business with this company. Once they get your business, they walk away if you have a problem! I'm going to report them to the Better Business Bureau! read more

Absolutely terrible experience with Apple Car Leasing. I purchased a vehicle from them with a clean Carfax and no visible issues at first glance. About a month after driving it, the paint on the bumper and fender started peeling, which I found strange. When I reached out to them, their staff was extremely rude, evasive, and dismissive, insisting they had nothing to do with it and that it was my job to ask if the car had been wrecked -- which I actually did during the purchase. The salesman falsely claimed later that he told me. I took the vehicle to a trusted body shop, and that's when everything came to light. The entire front clip had clearly been repainted poorly, without proper primer, and that's why the paint is peeling. The bumper had glue and zip ties instead of proper clips, and worst of all -- the airbags had previously deployed and been repaired, something they absolutely knew when they sold it to me. They intentionally hid this major damage from me, banking on the fact that it wasn't reported to Carfax. It's a textbook example of how some dealers manipulate the "clean Carfax" label. I even tried filing a lawsuit, only to be told I couldn't because I unknowingly signed an arbitration agreement required to buy the car. This is not just shady -- it feels like fraud. They sold me what was advertised as a premium vehicle, fully aware of its condition. I still don't know if my airbags even work properly. Please be very careful if you're considering buying from them. I wouldn't wish this experience on anyone. read more

If you are looking to lease a vehicle, you will not find a better choice than Apple Leasing. Justin Gleichowski is one of the most considerate and helpful agent you could hope to find. Justin always goes the extra mile to meet your needs. If you want a company & an agent that will treat you like family, Apple Leasing & Justin Gleichowski is the place to go! read more

I purchased a slightly used 4-runner trail assisted by Will, a sales agent with this company. Hands down recommend him for the high quality service you WILL receive (ironic I know). Not only was he straight forward about the purchase but he took the time out of his day to bring the vehicle several hours away for viewing. He was punctual, responsive, and had great overall communication which made the process smooth and overall did a phenomenal job in assisting me with my new purchase. I can't thank this company/team enough. That's my two cents, enjoy browsing their fine selection! read more

Apple Leasing - Car Dealers Near Me - Austin, Texas

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We are so lucky to have been working with Buddy Wall for the past 18 years! I've lost count of how many cars we've leased with them, maybe 10? We've never had an issue. He sources out the best cars for me and does everything he can to make the process quick and easy. Thank you for the relationship and the awesome cars Buddy! You've lifted a weight off in this area of my life. read more

Car sold to me was out of alignment. Do NOT trust their inspection reports. Insisted on charging for service when the car was brought back.

This morning, I signed my third lease with Apple. I was unhappy in a Honda Pilot and looking for a more adventurous ride. Meet my new ride, Big Bertha! I was shocked to be able to buy one of my two dream cars and it got here in less than a week. We were able to trade in my Pilot and get this beauty for a STEAL thanks to the savvy of my new friend Ray with Apple. I am completely in love with my new #jeepgladiator and can't wait to take to it Padre and Big Bend. If you're dreaming of a new car, I highly recommend giving Ray a chance to take a look and see what he can find. He's an auto-finding wizard. We have had such positive experiences with Apple each time. It takes all the hassle and frustration out of the car purchasing process. read more

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Sold me a total lemon. Full story and website to come with in-depth description. But long and short my Truck did not make it 3,000.00 miles. They said they checked it and it was in great shape. Yea right. read more

Apple Leasing - Apple leasing . - Car Dealers Near Me - Austin, Texas

Zero stars if possible. This company was a nightmare to deal with. My credit score is well above 800 and they pulled my credit and ran it and then opted not to give me a lease stating that I didn't return their phone call. If you're interested in a company that will not give you an explanation or communicate as to why they do not want to do business with you, after they have run your credit, Apple Leasing is the leasing company for you. It was probably a blessing in disguise because I can't imagine having to deal with Apple leasing customer service, if I needed something, once we were a customer. read more

dealing with this company was an absolute nightmare. I have never been part of conversation where the people were so rude! I would absolutely recommend you to look everywhere but here - I own a company that buys over 100 vehicle every single year and I was about to give them a chance, but I will never ever ever call them again or recommend them to anyone - rude and unprofessional read more

Be very careful with your information. I reached out to Apple Leasing to see if there were any options that benefitted my current lease situation. I was told by my sales rep, Paul, that Apple Leasing utilizes FICO 8 score through Experian, and that my credit would only be run once. Well, turns out they ran my credit more than once and even added a hard inquiry on my Equifax credit report. If you're someone who pays very close attention to what happens on your credit, be warned that they will run your credit more than once and not tell you about it. I only found out because I have alerts that come to my email. Also, I was told that the vehicle I wanted was going for $10-$15k over sticker due to high demand. I called around and found the exact build I sent to Apple Leasing for the price quoted. Deceptive practices and smooth talkers at Apple Leasing, like Paul, will lie to you then push vehicles they want at you claiming "it'll book right with the bank". The vehicles Paul gave me would have had me paying thousands more for a down payment and end up with a higher note. I guess he thought that was a good deal because he didn't try very hard to take my concerns into account. Just another reason why dealerships are full of the worst people imaginable. read more

I had been wanting to try Apple leasing for some time now since I've leased my last 3 vehicles from the dealer (Roger Beasley Mazda). I really wanted to like this organization as I've heard good things about them and what they can do for customers, but my experience with them was less than stellar. Initial contact with them was fine as it was relatively quick, but once I told them specifically what I was looking for the said they'd get back to me by noon the next day. Well, 4 days later I hadn't heard anything from them so I emailed asking if they had just given up looking for me. They called right away and said that they called every Mazda dealer in every surrounding state and there were none to be had. I thought that was odd since Roger Beasley, right here in the good 'ol Austin, TX, showed to have 6 coming in. They said that was the only dealer that they didn't call. Are you serious? The largest Mazda dealer in the COUNTRY and you didn't bother giving them a call? So he said he'd call them and get back to me ASAP. He did, but said that they were all spoken for and that I wouldn't see one available for a couple of months. Specifically, I was looking for a 2021 Mazda CX-5 Carbon Edition (AWD / Turbo). Yes, it's a very specific car, but Apple claims to be able to get any vehicle requested. Apparently all except for this hard-to-get Mazda. So I decided to give Mazda South a shot, as I have been using them since 1998, and sure enough they delivered. Within 2 days they had one at their Georgetown location, we made a deal and I now drive elusive '21 Carbon Edition. I wanted to like Apple Leasing, I really did. I firmly believe I'd probably be paying less of a monthly payment through them, but they just didn't do their job. read more

Apple Leasing - Car Dealers Near Me - Austin, Texas

Unresponsive Car Salesman = Major Disappointment! Dear Randy, I'm disappointed by your complete lack of response to my inquiries about purchasing a car. It's been at least 3 weeks since I have heard from you. As a potential customer, I expected better service and professionalism. I had provided all the necessary details, including sensitive information, but it seems my interest wasn't valued. Because of this, I've sought assistance from other dealerships. This experience has left a bad impression. Guess your business is doing that well with existing customers that you don't need to add any new ones. read more

I never thought buying a car would be SO easy. Steve helped me, ask for Steve!!! I am beyond happy with my purchase & couldn't have asked for a better experience. I called first thing in the morning, when I showed up the car was ready, & I was off for the test drive. There was no hassle or pressure. Steve was easy to talk to & I never felt rushed or pressured into making an immediate decision. Their dealership felt very comfortable to be in, you could tell it was a good community & everyone was friendly. I highly recommend! No regrets! Y'all are the best. read more

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Bought our 2nd vehicle from Apple Leasing and made it a smooth transaction! Would highly recommend them before you go to a big dealership! Personable friendly and great bargain! read more

The team at Apple Leasing are great to work with! I had the pleasure of working with the owner, Scott, and his associate, Randy. They were personable, honest, and direct. They made the purchase process so simple and accommodated me while I was pressed for time (with my Mom in the hospital ICU). They exceeded my expectations and this was one of the easiest car purchases/transactions I've ever experienced. HIGHLY RECOMMEND! A sincere thank you for making this happen! read more

Apple Leasing - New (to me) Porsche Panamera Turbo S e-Hybrid that I bought from Apple Leasing. - Car Dealers Near Me - Austin, Texas

I bought a used car from Apple Leasing last week and overall had a great experience. I worked with Steve, who was very attentive and followed up with me consistently. When the car I was originally looking at was sold, Steve called me ASAP to let me know and present other options. He and the whole team at Apple Leasing made my car-buying experience easy and stress-free, and helped me find a car that I love! Would definitely recommend this place. read more

Apple Leasing - Thanks to Steve for the pic! - Car Dealers Near Me - Austin, Texas

We recently bought a Range Rover from the team at Apple Leasing, on 2222, in Austin. From the moment we walked in ,were treated like people wanting to be understood, in terms of what our exact vehicle needs were. At no time was there any of the typical " greasy " car salesman behavior. A lot of time was spent with us matching our needs with what stock they had available. The most prominent attribute to their sales style was their ability to evaluate a variety of stock, not only at one location, and have it bought to you, in a very short period of time. The typical price war of your trade in versus haggling the vehicle purchase price, was also carried out in an extremely professional manner. Their team is divided up into folks with specialized skills sets and each is well versed in the particular part of the sales process. We felt like our business was important to the entire team and each member of management made themselves available to understand our needs. For the first time in our lives, we most certainly felt like we were dealing with true professionals and not some slimy person trying to make a quick buck. We will most certainly be doing our next car transactions with this organization. The quality of their vehicles are clean. Well cared for and trouble free. We were very grateful to have enjoyed a car buying experience - which is not something most people can say nowadays. read more

I can't recommend the team at Apple Leasing highly enough. Joshua was extremely knowledgeable, transparent, and always available on the phone as I was working through my car search. They have plenty of options for leasing new and used cars, and they will search around far and wide to find a car that will suit your needs and budget. If you're looking for a new car, especially in this market, you'd be smart to give them a call. Thanks! read more

This is quite possibly the single worst car dealer in Texas. I have never had such a bad experience. I bought a lease return that they had in the lot for at least 5 months. After getting it home, after two days, tire goes flat. No biggie, fill it back up. Two days later flat again. I call Apple and leave a message. No return call. I bite the bullet after a couple weeks and buy new tires. Two days later, flat again. Turns out the inside on the rim was do rusted it leaked. More calls, more voice mail, and several emails with no response. I finally send an email to everyone I can find. Apple Leasing sales rep Eric Hiegert finally replies all with "I don't give a flying f?!&k about this." Unbelievable. Complained to the BBB, but they don't care. I ended up replacing the wheel and tires myself. They never offered to pay and the BBB took the mark off their record. Unless you like being insulted, swore at, and treated like garbage, avoid them at all costs. If you want a lease, go to the dealer. They all offer leases and smart buys. If you want a used car, buy one from a dealer with a guarantee. Dealers care about their reputation, while these guys "don't give a flying f&$&k" Update: I included a screen shot of the email from Eric Hiegert which they fought to have removed. These guys refuse to accept responsibility for their actions and will do anything to shut up their detractors. Looks like Eric has since then left Apple Leasing and is no longer a sales rep there. read more

BEST car buying experience I've ever had! I was looking for my dream car for my 50th birthday and Buddy made that happen. He brought the car to work for a test drive and made the process seamless. Having been in the car business myself years ago, I was dreading buying a car but Buddy gave me faith in honesty, legit car folks. read more

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I've used Apple Leasing in the past and have always had a great experience. Today was above & beyond!!!! Justin was awesome!!! After a short phone call, he got my info and started making things happen! I was able to skip the dreaded sitting at the dealership all day bit, and was able to drive away in the SUV I've been drooling over since this time last year! I plan on keeping this car for a looong time, but when I'm ready, I will definitely be calling Justin back!! PS: Jeff, you're the man too! I seriously can't thank you enough! I have nothing but great things to say about the all the folks at Apple Leasing! read more

Apple Leasing - Loving the new 4Runner, I got from Apple Leasing!! - Car Dealers Near Me - Austin, Texas

UPDATE: And the hits keep coming... DO NOT USE APPLE LEASING. Wow...update from prior review. As I mentioned in my prior review, Apple Leasing tried to screw me over by tacking on a few thousand bucks to my payoff. I also mentioned I have referred many friends and family to McCaleb who was our sales guy for years before he got smart and left Apple Leasing. Anyway... Today one of those friends told me they received a verbal from Apple Leasing that she would owe about $5k over the actual payoff amount. This is the reason car sales reps get such a bad rap because of greedy a$$ hats like these guys. DO NOT USE APPLE LEASING. *Clarification* I was asked to update this review by the owner of Apple Leasing. On August 31st I received an email promoting a trade-in of my 2021 Toyota Tacoma thru Apple. I know inventory is low on Tacomas right now and I thought "Well heck, I've been wanting to get a vehicle with better gas mileage and they could benefit as well so, let's take the bait!" I let Scott know I was interested in his promotion and sent a detailed list of what I was looking for. I told Scott I wasn't in a rush so if he didnt have anything in his inventory with my needs, it's no biggie. A few days go by after my email to Scott. A few more days go by...crickets. Sept 24th I go to Carmax to buy a Subaru. Before the appointment I pulled a payoff from my account on the Tacoma. Carmax called the lease company and received a verbal payoff which was $3000+ more than the payoff I printed out from my own account. I'm aware there is a fee to cancel a lease early, but $3k? We were told the loan department would email a copy of the payoff over. That was a little before 12:30pm. Apple closes at 2pm on Saturdays. At 1:30 I was finished with my test drive, so CM called AL back since we had not seen the email yet. She was told the loan department went home for the day at 1pm. Not only had AL ignored my email, they were tacking on three grand to my payoff, and I couldn't finish my transaction at Carmax that day. 9/26 I receive a VM from AL asking if there was anything they could help me with. Almost a month after sending the email to Scott i get to speak to Scott. Not only did Scott imply that I lied on my review, he said he never received my email from August 31st. I sent him a copy of said email. He responds to ask if I can change my review and he would help me get into another lease with Apple. On Tuesday, I receive an email from Scott that he searched his email and it looks like he DID receive my initial request. He was sorry, but he was out of town that day. Scott didn't even take the time to look before saying "I never received an email from you." He was accusatory on the phone like I'm the one who did something wrong here. He continued emailing and said he wanted to do everything he could to get the Tacoma back to Apple. Oh, and make things right with me. He'd even be willing to waive the $500 fee if I leased another car with him. Golly! What a deal! *eye roll* (the final payoff only had $500+ added to it...for the lease cancelation fee) Wednesday, another email to ask if I had a chance to update this review and that inventory of Subarus was low right now. I responded and let him know I purchased a Subaru with Carmax. He had the gall to say "make sure Carmax wires the payoff to the lease company and not the bank". Later that week, another email from Scott asking if I had a chance to update my review. So here I am, updating for clarification and a bit of deeper look into the subpar customer service I received from Apple Leasing. Original review: A year ago I would have given Apple Leasing 5 stars.....Today, if I could give zero stars, I would. Apple Leasing has become dishonest and shady to say the least. The majority of my family and friends, AND co-workers have been using Apple for years (personally I have used them for at least 15 years) with their sales guy, McCaleb L. (M.L.) who was phenomenal. M.L. is no longer with this shady company. Since M.L. left I have received spam mail consistently from Scott. 2 weeks ago I reached out to Scott to trade in my 2021 Tacoma and I have yet to receive a response from him or anyone else at Apple Leasing. M.L. would have had a new car for me within 24-48 hours of contacting him. Besides being non-responsive, Apple will screw you over on the payoff and they will pad your payoff (if you're not paying attention) when you try to trade your vehicle elsewhere. That should be illegal!! I've had it with this company who clearly doesn't care to help their loyal customers. I will let my friends, family and co-workers know just how bad Apple Leasing is now. I will NOT use this company ever again. read more

Justin really went above and worked overtime and hard for Brandon and I to get a new car for us after we were hit as a bystander waiting to turn right His car was totaled Justin was on top of his game plan to hurry and get him a replacement Just picked me up at enterprise and I took him to Brandon's work then I took him to lunch For all his hard work I would strongly suggest Justin at Apple leasing for your next car tell him the Cutro's sent you Smooth transaction read more

Apple Leasing - This was our car - Car Dealers Near Me - Austin, Texas

On the Leasing (Getting you into a car) they are pretty good. There are some issues....ask to get the all weather mats (helps both parties maintain vehicle) they say sure then never deliver. They are very very flexible mid lease if you aren't happy with vehicle. Recently we had a car we wanted to get out of from Apple and end leasing. We are in a situation where we know what vehicles suit our family scenario and don't need to decide 3rd Row, 4x4 etc on short notice. The situation hasn't been fun. We are paying a significant amount out of pocket at 3 years despite supply chain issues driving UP the market. Apple also has a deal where you can't sell lease vehicle to another dealership who will pay significantly more than Apple will offer in trade to complete transaction. If you plan to lease for a significant period Apple is a great option and very flexible. The get out of lease experience is poor. I was planning on utilizing them in 12 months when my son turns 16 (new car for me not him) now I will not due to this. This is seriously about price BS which is open for records. Very let down by this. read more

It was time for a new vehicle and I was ready to lease one. This was my first time leasing a vehicle so I didn't know what to expect. I contacted Apple Leasing and Justin Gleichowski contacted me right away. He was knowledgeable and guided me throughout the entire Leasing process. He took the time to listen and answer my questions throughly. He asked me questions about what i wanted and found me the perfect vehicle. Kaeli walked me through the contract signing and explained the language of the contract and made it understandable for me. The team at Apple Leasing, especially Justin G. And Kaeli, made the whole leasing process quick and painless. I so appreciate their hard work to get me the perfect vehicle for me. I highly recommend leasing through Apple Leasing and working with Justin Gleichowski. read more

Purchased a used F-150 Raptor from McCaleb at Apple leasing. McCaleb was excellent to work with and helped accommodate getting the truck shipped to me which was over 1,100 miles away. Truck showed up on time and paperwork was completed diligently and easy. I was skeptical from being out of town but felt this was easier than dealing with another dealer locally. On top of it, their pricing was the best I found based on how far I searched. I highly recommend this dealer and would ask for McCaleb when you are inquiring about a car! Thanks for the first class experience! I'll be back in the future. read more

Absolutely the best car buying experience I've ever had. It was time to find a new car (to me anyway) so looked around on Car Gurus and found many options. Several gently used ones were available at Apple Leasing and I told the wife and son to head on out and take a look. They ended up taking a ride in the Vehicle as I talked with McCaleb about putting together the deal. in less than one hour, we had an agreement, the financing, and they even took a trade in - site unseen. Went back a couple of days later and all of the paperwork was done and executed EXACTLY as it was described down to the paperwork. 15 minutes after I walked in to sign the papers, I was driving off in the new (used) car. So great... I will never buy a car - new or used - any other way. Thanks Apple Leasing and McCaleb for being 'just as advertised!' read more

This was the BEST car purchase experience I've ever had. Justin took the guesswork out of choosing a car in my price-range, and I was happy to not have to leave my home to negotiate a price with a salesman. The entire experience from when I inquired to when I received my car was less than twenty-four hours. I've been so incredibly happy with my car and I will definitely use Apple Leasing and Justin Gleichowski again for any future car leasing. read more

If you would like to protect your financial interest in your automobiles throughout this chaotic and ever changing market, you must call Apple Leasing immediately. read more

I had so many doubts about purchasing a Porsche from out of state, not seeing it in person, and relying solely on a third party car inspector but I am so glad I was fortunate enough to work with McCaleb Lanier. He patiently worked with me over the phone going over every minute detail of the vehicle and answered every single phone call and text message I sent him (even while he was in the hospital). I ended up hiring a third party inspector and off the record was told that they rarely see a used vehicle in such great condition as this one. Long story short, I've still been searching cars.com listings in disbelief that I purchased what's still the best priced Cayenne S with unlimited mile warranty in the entire country! The entire process was hassle free and within a couple of days it was on my driveway 1,600 miles from Austin, TX. This completely changes my future car buying process and I highly recommend asking for McCaleb when looking at vehicles in their inventory. My plates just arrived in the mail today way earlier than I had expected so I don't have a single thing to complain about...other than I wish I knew about you guys sooner?!? read more

My first time working with them and I would strongly recommend them. I worked with McCaleb and Daniel. They are super accommodating and helpful. Most importantly, they got me the vehicle I wanted. read more

This was our best car buying/leasing experience ever. We texted with Arron and sent in all information and he had our Jeep at the office later that night. We only had to go to the office for 20'mins to sign paperwork and drop our trade in vehicle. It was seamless and stress free. Highly recommend! read more

I feel really bad because I've been walking around bragging about how much I like Apple Leasing and how easy it was to deal with them and how EVERYONE should go and buy or lease their vehicles with Apple Leasing. I will not recommend this now. I had been living in Las Cruces, NM and was about to quit my job and move to San Francisco. I called Apple Leasing to see if I could be bought out of my car or if I could purchase the car. I was very honest about my circumstances and about how I was anxious that I might not be able to find a job right away in the Bay Area. Joe W. told me I couldn't be bought out of my car and if I did give it back it would be auctioned off and I would have the pay the difference on the loan vs. what it was auctioned off for. It would have also been considered an early lease termination. Pssh! At first he told me Apple Leasing would make no money on this deal and they were not interested in getting me into a buy and that he couldn't get a loan without me having a job. Then he said he would work on it. He also told me that I didn't have any equity in the car and he could not arrange a loan without a significant down payment. Eventually he called me back and had found me a loan with a 6% interest rate at 60 some months. I offered to put more money down but I was told that this would not lower my monthly payment nor would it change the terms of my loan. At this point, I was stressed and just wanted to get this taken care of and I agreed to the terms. I purchased the car during the last two weeks of April. I moved to California May 1, 2012. I got a job on May 15, 2012. I t was originally my understanding that it would be registered in New Mexico and then I would have to register it in California. Between then and now I have: 1. Sent them copies of my Texas drivers license and insurance. 1a. Called. Where are my plates? They are coming. 2. Sent them bills showing I was living in New Mexico at the time of purchase. 2a. Where are my plates? They are coming. 3. Sent them copies of my California drivers license and insurance. 3a. Where are my plates? They are coming. 4. Paid $70 to get a VIN Verification. Was told this would be reimbursed and it wasn't. 4a. Where are my plates? They are coming. 5. Paid for a smog check. Was told this would be reimbursed and it wasn't. 5a. Where are my plates? They are coming. 6. I called and asked where my plates were in August and got chewed out because "they had been TRYING to get me registered in California." Three months in and this is the first I heard about this. 7. Got an entire package of items from the California DMV (including the title) 8. Had one of the employees of Apple Leasing say, "I'm sure you will do the right thing," when I tried to share a laugh about how the inept California DMV sent me the title even though I didn't own it. As someone who is in customer service, it isn't the best practice to insinuate your customers might be liars and cheats. 9. Taken five hours off work to go straighten out this mess at the DMV. Apple Leasing received a refund of $434.00 because I went in in person and questioned all the fees on the fee schedule. 10. Called the Owner of Apple Leasing and left a message regarding the above on Friday, September 7, 2012. 11. Got an email from Joe W. saying I owe $600 + in fees that I "cost" Apple Leasing. 12. Finally got the Owner on the phone today (who, according to Clare was supposed to know what was going on and was pushing her to get this complete) and he had no idea what was going on. 13. Meanwhile. I've been paying my car payment. AS USUALLY. As of this point, I am being told I owe more money to Apple Leasing - four months after I signed the papers for my loan for fees that I cost them. If I owe these fees, of course, they will be paid. But these fees, much like the entire process with Apple Leasing were not disclosed until the last minute. This is incredibly frustrating as a consumer because I did not plan for these fees. DEAR APPLE LEASING: NOT ALL OF YOUR CUSTOMERS HAVE BOTTOMLESS POCKETS. SO, YES, I WILL BE MORE THAN HAPPY TO PAY THE $600.00 + OF FEES THAT I COST *YOU* THAT WAS NEVER BROUGHT UP BY THE MYRIAD OF APPLE LEASING EMPLOYEES WHO I HAVE SPOKEN TO OVER THE LAST FOUR MONTHS. LOVE, ME P.S. Was asked to remove this review and did so about three months ago. They magnanimously decided to deduct $178.00 off of final bill. Now I only owe the equivalent of two extra car payments. P.S.S. Decided that I would pay them over four months. P.S.S.S. I just sent you guys your last check today and I am still angry over this whole thing after getting three months of space from the actual events. So, I will be re posting this review and it will not be taken down. read more

I did not purchase a car from Apple Leasing, I entered a leasing agreement with them four years ago. What I didn't understand at the time is that I was actually entering a leasing agreement with USBank. Everything went fine until the day I actually had to negotiate a buyout with a USBank representative. After three weeks of gut-wrenching back and forth with their lease maturity department in Buffalo, NY, I was finally able to cut the cord by paying cash for the vehicle I had been leasing for 48 months. They over-charged me, tacked on some ridiculous transaction fees, and made my life miserable for nearly a month. An auto lease might be tempting for one who seeks a limited commitment for their transportation needs, but in my experience Apple Leasing was merely sheep's clothing to a voracious and legalized form of racketeering. DON'T DO IT! read more

Tara H. seems to have gotten preferential treatment because she knew someone at Apple Leasing. I was interested in buying one of their formerly leased cars. It looked pretty good, but upon closer examination, it wasn't in particularly fine shape despite having only 50K miles and had anomalies in its carfax records . What irked me further was that the wasn't even properly prepped (detailed) for selling. The agent lied to me about this and various other aspects of the car. I certainly can't recommend them over other sellers of used cars -- I'd rank them a bit below a typical car dealer. Buy with caution. By the way, my experiences were with the business on 12205 Hunters Chase Drive. read more

There are no real "deals" here but I bought instead of leased. I know better than to lease..it's a rip off and hard to break any lease contract, no matter what they initially tell you. First and foremost, YOU don't OWN the car. Don't get into a lease unless you are very sophisticated. Don't use their contract either. Buying is Ok, but you won't get any money off other than the advertised sale price. Look at www.dealernet.com and see if you can find the deal you're looking for before you go into any dealership. The salesman will show you they have the vehicles priced just below high retail and that is true. But you are still paying medium high retail. Never forget that. The overall buying experience is OK, but it's kind of like the typical used car dealership. No real deals here, but the vehicles are nice and mostly clean. They probably don't know the history on them. Even though they pull a CarFax, it doesn't mean anything. I purchased from them but later found the car had been wrecked and it had a clean CarFax report. Still, the vehicle drives OK except it pulls hard to the right. As long as I don't want to turn left, I'm in good shape! Car buying can be an experience. Take your time and be patient. Your best tool is your willingness to walk away from any deal. Don't get excited about the car because believe me you can find another just like it tomorrow in another part of town. read more

If you're going to buy or lease a car, Apple Leasing should be the ONLY place you consider. I rarely write reviews but I felt compelled to share my experience since this company has gone above and beyond what was expected in my car-buying experience. Scott at Apple was wonderful from the beginning. He is honest, fair, genuine and trustworthy--qualities I never thought I would find in someone I purchase a car from. Not only will I continue to buy cars from him and recommend all my friends and family to do the same, I will urge them to not go to dealerships. Even after my warranty ended, I had a minor window issue but something that could have easily costs up to $500. When I called Scott, not sure if he would even be willing to help out, he went above and beyond (as he does) and told me to come right in and they would do everything the could. And they did. At no cost. When I mentioned my satisfaction with Apple Leasing to Mike, an employee working on my repairs, Mike's response was "That's what we do. We take care of our customers." They certainly do. I never thought buying a car would be such an easy, wonderful experience, but thanks to Scott and Apple Leasing it was. If I could give them more than 5 stars I would. They definitely deserve it! read more