Well my wife's 2016 Ford Explorer Limited decided to shutdown on her on toll way 130. She lost all…read morepower. Thankfully she was safe. We called our innaurance company to tow it to MTZ. MTZ had previously worked on her vehicle before. They do great work and in my own opinion they are honest than most places these days. Their mechanic talked with me in person. He told me the worse upfront, basically a new engine. The best hopeful news it was repairable, but they wouldn't know until they went through all the codes and take the engine apart. Basically at 165k+ miles the timing belt broke on the engine among other things. They also told me they recommended to replace the water pump before it went out since it was at the mileage. It a took about a couple of weeks for the entire repair. When I went to pick it up the day they said it was ready. The engine felt like new and to be honest it felt better than it did before. I am going to continue to use this shop for major mechanical needs.

There goal is to make maximum profit from you, not fix the isssue. Asked them to take a look at my…read moreac and recharge it if everything was good. I said if it's not going to be that simple I won't have it fixed because of how much that would be. They told me ac was good just needed to be recharged and fix a small leak. $400 dollars later and my ac still doesn't work and now they want to tell me the compressor doesn't work and they can fix it for an additional $1200. I'm out 400 bucks for no reason. Absolutely don't come here there are cheaper better mechanics.

I got a quote online and went to this location to have the car physically appraised. I was greeted…read moreby a kind gentleman at the door and directed to the window for appraisals. They were super busy, I stood at the counter for some time before someone asked me to scan the QR to be processed. If that information was mentioned upfront, I would have saved myself some time. After that a lady took the keys and asked to what in the waiting area. Appraisal would take 30-40 mins. Was called like in 20-30 mins amd received my quote. I didnt sell to them but apart from them being busy inspite of appointment time allocated, it all went smoothly.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

Sold a car to Ricardo. He called a guy called Junior to come pick it up. I gave them the title and…read morethey gave me cash. The car was meant to be junked, but they illegal fixed the car and put it back on the road. They have been racking up tolls for months and wouldn't go to the DMV to switch it to their name even though they have the title. Any time i call Junior, he tells me:"we've gotten rid of the car". You call Ricardo, he never picks up. Registration has expired but they are still driving the car. This guy is doing something illegal. The business address he listed on here is incorrect. I also just found out someone had a similar experience and it has been going on for 2 years now. Link below. Be warned. https://www.bbb.org/us/tx/round-rock/profile/used-car-dealers/512-auto-broker-0825-1000163288/complaints

I highly recommend 512 Auto Broker! This process could not have been easier! When I called, I was…read moreasked a series of questions to find out about the age, mileage, and quality of the vehicle. After a short period of time, I was given a call back with a fair quote and some time to consider the offer. I accepted the offer via text and they came by less than an hour later. After a quick inspection, I signed over the title and received all cash for the price agreed upon. There was no haggling or hassle. Just an easy and honest transaction.

Tim was so kind. I called and he was able to get me in right away. He checked my car and was able…read moreto find the issue and walked me through my options. He didn't try to to upsell me or pressure me into getting something fixed that may not need to be fixed right away. He topped off my oil and assured me that I had more time to get the problem fixed. I went to him based on a friend referral and can see why she referred him. I would definitely be going back to him in the future.

Had a few issues with the suspension on my Acura TL as well as a terrible whirring noise coming…read morefrom my bearings. All the issues were properly diagnosed and fixed for a fair price. Honest work for an honest price. Car drives like new. Will be a lifetime customer. If you need a mechanic look no further!

These guys did a awesome job for my front bumper, definitely will come back for more parts to be…read morepainted

I was in a fender bender and my rear bumper was smashed in pretty bad. When I went to J R Body…read moreShop, I expected the repair time to be long, considering that it was the week before Christmas. However, they had my bumper fixed within 4 days and in time for me to drive home for the holidays. When I picked up my car, it was difficult to tell that the bumper had been smashed up in the first place. Their work is so amazing that you can't tell that the damage ever happened. If you are in need of a quality body repair on your car, J R Body Shop offers a hassle-free way of getting your car back to its pristine condition! Hopefully I never have to use their services again (fingers crossed), but if I do, I have no doubt where I'm going! I highly recommend J R Body Shop because they are honest, professional, and expedient!

Oof what hasn't been said about this place already lol. Old crotchety man that wants you out of his…read morelot. Full of confidence in himself and his cars, basically telling us if you don't buy it someone will, and that these are flying off the lot. I'll believe him, but still super shady regarding the quality of cars and if it's really "fully inspected"

!!! Buyer Beware !!!!! I really was interested in a vehicle…read morebut they posted the wrong pic's on craigslist. As soon I pointed that out to him he lost it, starting yelling like a chihuahua, dropping "f" bombs all over the place. If you don't mind someone with attitude while you're shopping for a vehicle, "go for it." otherwise Don't even bother. After this post he's 1 for 6. Let the number speak for themselves.

My daughter had a blowout and didn't have a spare. I showed up to assist and get a tow out for her…read more We called a tow company out which wanted $285 because they had to use special equipment since they didn't have a flat bed. The other company came out but couldnt assist right then because they received a police call. So about 10 mins Later Joe with Blue Angel pulled up and assisted with the tow. He was very very nice and courteous and had the car on the truck in 5 mins. We are so gratefu. We also saved $100. So this definitely was a blessing.

Booked a tow through my insurance, after the tow didn't arrive at scheduled time I called them and…read morethey said my insurance cancelled the tow. Then when I called insurance, my insurance stated they didn't cancel. So l called out whoever was behind the phone for Blue Angel and they admitted to cancelling after having FIRST said my insurance did and basically it's my insurance's fault for not updating. My issue is that Blue Angel LIED when they could've just been honest up front. Updated: Only after I left this review were they so concerned to call so many times.

I also had a great experience with this company. Jeremy came out and took a bunch of stuff from the…read moregarage. He was very personable and great to work with. He is also a master truck loader and was able to make everything fit in the space! I would definitely use them again.

When we moved last summer, we found that we couldn't even give away some of the crappy pieces of…read morefurniture in our old place--key among those was an old, heavy, mostly particle-board desk. Call these guys and they'll direct you to Jeremy--super nice, on time, and price-competitive. The desk was broken down and hauled off within 15 minutes after sitting on the curb and begging to be taken for several days. If I ever have anything else to haul away, I'll definitely use these guys again!