One Star - If I Could Give Zero, I would!…read more I told Jarrett EXACTLY what was wrong with my car and gave him the codes straight from AutoZone. He insisted on charging me $75 to "diagnose" it himself, only come back with the same information I had already told him. Total waste of money. Then he claimed two parts needed replacing - one of which had already been replaced recently. He brushed it off as "defective" and said he'd change it out so the check engine light would turn off. It didn't. Not even close. Next, he said I needed yet another part that I'd have to hunt down myself at a junkyard or eBay. When I asked him - the mechanic - to get the part, he reluctantly agreed, as if doing his actual job was a burden. I told him I would pick up my car at noon on Saturday. Instead, he shut the shop down early because "business was slow," even though their posted hours are 9-4. Then he told me to come on Sunday. On Sunday, he wouldn't even bother showing up and told me to just send him money through Cash App and take my car. Funny how that option magically wasn't available the day before. Days passed. No update. I contacted him - he fed me some story about waiting on a call from "the Ford guy." More days passed. I called again. The call disconnected right when I said who I was. He never responded to my follow-up message. Completely ghosted. So here I am: check engine light still on, problem still unresolved, and $250 gone for absolutely nothing. Great job, Jarrett. I'll never see you again - and that's a promise. And for anyone reading: take a hard look at the "five-star reviews." A bunch are from first-time reviewers and/or people who only had easy jobs done - like replacing headlights. Nothing major. Save your car, your wallet, and your sanity. Go somewhere else.

Amazing Amazing Amazing! from start to finish, we're so happy with the thorough job done for our…read morepassenger headlight replacement that we are going back for the rest of our car repairs! Just when I was beginning to lose hope with mechanics in the area who overcharge, I found this gem. Quality work. Fantastic prices!

Well my wife's 2016 Ford Explorer Limited decided to shutdown on her on toll way 130. She lost all…read morepower. Thankfully she was safe. We called our innaurance company to tow it to MTZ. MTZ had previously worked on her vehicle before. They do great work and in my own opinion they are honest than most places these days. Their mechanic talked with me in person. He told me the worse upfront, basically a new engine. The best hopeful news it was repairable, but they wouldn't know until they went through all the codes and take the engine apart. Basically at 165k+ miles the timing belt broke on the engine among other things. They also told me they recommended to replace the water pump before it went out since it was at the mileage. It a took about a couple of weeks for the entire repair. When I went to pick it up the day they said it was ready. The engine felt like new and to be honest it felt better than it did before. I am going to continue to use this shop for major mechanical needs.

I was broken down on the side of 130 Toll and these guys were quick to take my call, tow me off the…read moreshoulder for the highway, and fix my alternator and battery. They really got me out of a tough situation by being quick to help and assist!

Tundras are a rare find in SoCal and I was surprised to find such a good price out in the boonies…read morein Round Rock while looking around Texas. I spoke to Josh (I think?) on the phone prior to flying out who helped me settle on one of the many he had on the lot. Truck was in great condition at a good price. The guys were super nice and helpful. They ended up putting some new tires on it and threw in some weather tech mats. Only nag is the place is a little hard to find. Right after I left the lot, I drove it strait back to California with no problems.

absolutely terrible dealership to go to. Bought a 2020 Ram 1500, when I test drove it everything…read moreseemed to be alright. went through with the purchase. Then found out the fuel pump was bad when it wouldn't allow gas to enter the gas tank. Dropped a grand into tha, when the mechanic changed my oil during the repair, turns out the lifter is broken too, so it was making a heavy ticking sound when the mechanic got it back to me. We are at 6 months of owning the vehicle and it had completely died on us. So what this dealership does is take majority junkers and cover the problems and hand them off. i Side this 6 months we have dropped a little over 5k out of pocket on this vehicle. we paid 25k for it. By the time the truck is paid off at this rate, this vehicle will have been purchased for as much as a brand new truck. Please don't go here. Way to big of a gamble.

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Do yourself a favor. Don't do it. The reason used car salesman often hold a bad reputation will be…read morefound. Worst car buying experience, neglected to pay off my trade in time which harmed my credit. Sold me a vehicle with known problems after having said he (the owner) drove it for months. Yet didn't seem to know of the problems. It broke down in less than a month. And of course the response is you didn't buy the warranty. LEMON

Basically got sold a lemon and they wont take responsibility for. My seller also told me that I'm…read morethe reason why they engine is dying. For the record I bought the car in the beginning of July and it now the beginning September barely two months of having it and I'm the one that killed my engine. By the way my auto shopped told me that the damage to the engine is from months of poor care for it. Last Friday was the 4 time I had to bring it in. Now I'm looking for a lawyer to help me fight the people so I can fix the car or something

Paulie was SO helpful and accommodating when it came time for me to purchase a new car. He will…read morework with you to ensure that you will get the best price, especially when it comes to financing a vehicle! He is always available to chat and can answer any questions you may have when buying. There is no one else I'd rather buy from in the Austin area! Thank you Paulie!!!!

If you're looking for a no hassle car buying experience- where the sales team goes out of their way…read moreto not only accommodate your needs but also your expectations- this is the Dealership. Paulie helped me get into my new car seamlessly and was friendly & beyond helpful. I felt like I had known him for years the way he treated me. Very kind and very knowledgeable about what he does. No complaints about this place what so ever~ and I'm extremely happy with my purchase. Thanks again Paulie & the Rockville Motors Team!

I bought a 2016 infiniti Qx80 from this dealership thru manheim auto auction, i bought the truck…read moreunder a green light which means there's nothing wrong with it, i take it to my local infiniti dealer and low and behold it needs a transmission!!! after reading all the reviews on this dealership i should have read up on them before i bought the truck!! buyers be aware!!!!

AVOID AT ALL COSTS... This has been the worst car purchase…read moreexperience I have ever had. Do not trust Platinum Auto Group LLC. in Hutto, TX or Danny Bucher. He is the "Used Car Salesman" that give Used Car Salesman the poor reputations that exist. Upon taking ownership of the vehicle I was met with over $10K in repairs needed. Conveniently, all the following issues were never disclosed. * Falsified and Misrepresented Vehicle Odometer. * Falsified and Misrepresented Vehicle Condition. * Received the vehicle with a flat tire and empty tank of gas. * Radius Arm Brushing / Front Thrust Rod Bushing Torn/Cracked and Leaking. * Malfunctioning Driver Safety Assistance Functions. * Rear Headliner Torn and Sunroof Motor not running. * Windshield Wiper Motor not running. * Emergency Light SoS Malfunction. * Connector for Auxiliary Water Pump hanging loose and not plugged in. * TCB Battery Failed and Defective * Front Cup Holder broken and nonfunctioning. * Rear Cigarette Pocket broken and will not close. DO NOT PURCHASE FROM..... Platinum Auto Group, LLC or Danny Bucher 740 County Road 138 Hutto, TX 78634 They have not offered any assistance and will not even respond to provide a solution. They are unprofessional and frauds.

Daniel from CARS4UTX has a great policy: HONESTY…read more If you are looking for a used vehicle that possesses the right conditions for long-term ownership, and is fairly priced in the market of used car-sales, then I recommend working with CARS4UTX, Daniel, and his crew. He is a straightforward dealer, and will not highball you or lowball you- causing you to pay for something you are not getting, or conversely to not pay for something that you will be paying for later. That is how a used car should be sold. I absolutely suggest releasing all the fears that your research for a vehicle cannot subdue, and trust that if you choose to work with CARS4UTX, you are dealing with someone of integrity who will work with you calmly and honestly the whole way through. I am thankful to have met Daniel, and to have been able to do business with him. He is a good soul in my book.

Warning - Lemons Sold Here!…read more This is a repost. Somehow my post was taken down. This is what happend to me at this dealer. I purchased a car from this dealership for my son, who was heading off to college. The Cars4uTX sticker is still on the back of what is now a broken car. At the time, it seemed like a great deal--low mileage (61,000), no accidents, everything looked clean. But after just 6,000 easy highway miles, the transmission completely failed. In my opinion, the chances that the dealer didn't know the car was on the verge of a major failure are XZERO. Just Google "Nissan transmission problems" or ask any AI platform for an overview. AI Summary on Nissan CVT Transmission: Nissan's CVT (Continuously Variable Transmission) has a well-documented history of issues: premature failure, overheating, whining or shuddering noises, and more. These problems often result in delayed acceleration, power loss, or total failure--sometimes even leading to accidents. Selling the car as-is is an option, but I'd be lucky to get a few thousand dollars for it. Fixing it and then selling it is another possibility--but honestly, unlike a dealer like Cars4UTX, I'd feel guilty passing a car with known transmission issues on to another person or family just looking for reliable transportation. All I can say is this: buyer beware with this dealership. Ask every question. Do your research. Don't expect the dealer to be upfront--they just want to move inventory. This has been a very expensive lesson for us. There are plenty of other dealerships out there. Choose wisely.

Would give negative stars. Sold a car they said was good with no issues but check engine light came…read moreon while driving home from the lot. Repair estimate is 3k more than was spent on the car in the first place! Dealer refused to give money back less than 48 hours after purchase. This was a car for a kid who spent two years, saving up his money and then spent every dime he had to buy this car so he could drive it during his senior year of high school. Bunch of scammers and should be avoided at all cost. Don't trust the other reviews, they're put there by the owner.

I was in the market to purchase a vehicle and I went to Ron.at M1 motors. He made the entire…read moreprocess seamless and smooth. From the loan application to the scheduled payments. Ron was. Courteous and professional fully explaining to me how the buying process works. I would recommend anyone in the market for an automobile, to go see Ron at M1 motors.

Oof what hasn't been said about this place already lol. Old crotchety man that wants you out of his…read morelot. Full of confidence in himself and his cars, basically telling us if you don't buy it someone will, and that these are flying off the lot. I'll believe him, but still super shady regarding the quality of cars and if it's really "fully inspected"

!!! Buyer Beware !!!!! I really was interested in a vehicle…read morebut they posted the wrong pic's on craigslist. As soon I pointed that out to him he lost it, starting yelling like a chihuahua, dropping "f" bombs all over the place. If you don't mind someone with attitude while you're shopping for a vehicle, "go for it." otherwise Don't even bother. After this post he's 1 for 6. Let the number speak for themselves.