Mark is a breath of fresh air in the car sales world! I looked for months for a new (used)…read morevehicle, purchased many carfax reports, researched and test drove, spoke with many sales individuals, and sacrificed many hours to the negotiation waiting games with the sales managers. During one of my daily searches on Auto Trader a new listing popped up for Mark Weinstein Motors. It was a "unicorn" vehicle - rare in existence - an older model, incredibly low mileage, in fantastic shape (barely driven) and the listed price was in the KBB green price range (either good or great price for the vehicle's value). I reached out to Mark, who was quick to answer any and all my questions. I was in Houston and I couldn't make the trip to Austin to see the vehicle until the weekend, but he graciously agreed to hold the vehicle for me without any downpayment once I had set an appointment for a third party inspection. Despite receiving other inquiries about the vehicle, he held it for me for almost a week and even stayed a little late on Friday for my husband's and my arrival into town. The test drive and purchase process were smooth and straightforward. Mark explained everything thoroughly and even went the extra step of fixing the temporary paper license plate on top of an old metal plate to make it more secure. It's another example of Mark's great customer service. Like his great communication from start to finish - phone calls and text messages were always answered promptly. He is good-natured and honest, which is hard to find in the car shopping business. I would recommend him to anyone looking to purchase a vehicle!

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

One Star - If I Could Give Zero, I would!…read more I told Jarrett EXACTLY what was wrong with my car and gave him the codes straight from AutoZone. He insisted on charging me $75 to "diagnose" it himself, only come back with the same information I had already told him. Total waste of money. Then he claimed two parts needed replacing - one of which had already been replaced recently. He brushed it off as "defective" and said he'd change it out so the check engine light would turn off. It didn't. Not even close. Next, he said I needed yet another part that I'd have to hunt down myself at a junkyard or eBay. When I asked him - the mechanic - to get the part, he reluctantly agreed, as if doing his actual job was a burden. I told him I would pick up my car at noon on Saturday. Instead, he shut the shop down early because "business was slow," even though their posted hours are 9-4. Then he told me to come on Sunday. On Sunday, he wouldn't even bother showing up and told me to just send him money through Cash App and take my car. Funny how that option magically wasn't available the day before. Days passed. No update. I contacted him - he fed me some story about waiting on a call from "the Ford guy." More days passed. I called again. The call disconnected right when I said who I was. He never responded to my follow-up message. Completely ghosted. So here I am: check engine light still on, problem still unresolved, and $250 gone for absolutely nothing. Great job, Jarrett. I'll never see you again - and that's a promise. And for anyone reading: take a hard look at the "five-star reviews." A bunch are from first-time reviewers and/or people who only had easy jobs done - like replacing headlights. Nothing major. Save your car, your wallet, and your sanity. Go somewhere else.

Amazing Amazing Amazing! from start to finish, we're so happy with the thorough job done for our…read morepassenger headlight replacement that we are going back for the rest of our car repairs! Just when I was beginning to lose hope with mechanics in the area who overcharge, I found this gem. Quality work. Fantastic prices!

Recently got rear-ended and took my Tahoe to get repaired and a great experience. They are open on…read moreSaturday, which was really helpful as I got rear-ended on Friday and had a work trip the following week. The receptionist was super friendly and helpful, I got a quick, reasonable quote and they got the work done on time and as promised. Highly recommend.

I'm extremely happy with my experience at Nas and I'm so glad that I came here to fix my car after…read moreI had my collision. They have some of the best people working there. Dasha, John, and Elvis was able to get my car into the shop and fixed it in a lot less time and money than I expected. The team was friendly, they were great at communicating to me throughout the entire process and the quality of work was great. With that being said, I highly recommend them and I would be back if I need anything done in the future.

I recently had the incredible opportunity to purchase a vehicle from Apple Lease Returns, and the…read moreexperience was nothing short of spectacular. From the moment I found the exact make and model I was dreaming of on their website, I knew I had to act fast. Calling them up, I was immediately greeted by Duane, whose friendliness and personable approach instantly put me at ease. This being my first time buying from a dealership, I had my reservations, but Duane made the entire process feel straightforward and honest. What heightened my sense of urgency was hearing through the grapevine that someone else was interested in the same vehicle but wasn't ready to make the purchase. Knowing this, I felt an immediate push to secure the vehicle that very day. This sense of competition added an extra layer of excitement and determination to my car buying journey. The excitement to see the car in person drove me to make a 40-minute trip north, and it was worth every second. Upon arrival, my decision was cemented - I had to have that car that day. What impressed me the most was the transparency with which Duane presented my financing options, a refreshing change from the usual sales tactics. During the inevitable wait for bank feedback, Janie's thoughtfulness in offering snacks and water was a small but significant gesture that made the experience more comfortable. Then, Juan took over to discuss the next steps, insurance, and warranty details with such clarity and openness, it reassured me I was making the right decision. Despite the dealership nearing closing time, and my needing to manage logistical hurdles to drop off my mom's car and return, Janie and Juan assured me they'd wait, no matter how long it took. This level of commitment and understanding from a dealership was unexpected and deeply appreciated. My mom, too, was delighted by the kindness and professionalism shown by Janie over the phone. Finalizing the paperwork was smooth, filled with friendly banter and laughter with Juan, marking a perfect end to the day. I can't express enough gratitude towards Apple Leasing for their genuine approach, making sure their customers are not only satisfied but also well-informed and comfortable throughout the entire process. Their willingness to go the extra mile, ensuring we didn't have to juggle multiple cars home, was the cherry on top of an already fantastic experience. This was by far the most comfortable and reassuring dealership experience I've ever had. It's why I've never made a purchase until now, as most dealerships in the past seemed shady. I highly recommend Apple Lease Returns to anyone looking for a seamless, honest car buying journey. I'm over the moon with my Q50 and only wish I could personally thank everyone at the dealership one more time for their incredible service and support.

Purchased a Ram Limited from Juan at Apple Lease Returns and I am very pleased with the experience…read more The price of the vehicle was very fair. They delivered the vehicle to me in the exact condition that they promised. This was a pleasant experience and I love my truck. Finance rates were also competitive.

This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

DO NOT BUY FROM HERE!!! We bought a 2015 Volkswagen Jetta…read moreTDI in July for my sons first car. It is now October with issues starting in September. The vehicle was not serviced prior to the sell. The fuel filter was trashed with rust sediment in it. This believed to blowing the fuel pump and sensors. Battery died within a month. I get that it was sold "as is", but I have been calling for at least month trying to get service records or them to work with me in anyway possible and the owner will not return my calls. I feel like they took complete advantage of me as a women and single mom. They didn't even tell us that because it was a diesel that it needed the exhaust fluid that was also not filled. They didn't walk us through the car at all. I am now over $1,000 into repairs and we have only had the car 2.5 months before the issues started. Buyer be warned!!

We are still on the fence as to whether our fancies and finances will allow us to close the deal on…read morean Awesome Cars RAV4 we have been crushing on, but wanted to give a shout-out to the low-key, optimally transparent, and reliably cheerful ways of Awesome.Granted, used car shopping has some innate stress and implied risk, but four and a half stars to these guys for being genuine and trying to mitigate the built-in mind-mess. Owner/manager Iman has a stable full of clean cars at a wide range of prices and will promptly print out a CarFax, and a projected bottom-line cost w/taxes and title for you. He will not rush you, fast-talk you, or put your checkbook into a half-nelson in hopes of heating up a pressure-cooked sales dynamic. Instead, he will patiently explain his inventory sourcing method and his pricing approach, and then let his cars do the selling. If you're a diehard fan of the heavy-breathing, check-with-my-manager, this-here-deal-can-be-done experience, skip these guys and look for the colored flags and "free" Cokes down the road. AC is def a mom-and-pop operation that's rolling without the embedded drummers and tinsel. Be sure and call ahead before visiting to ensure you can connect with the crew and their cars. That having been done, you can be confident that you'll get more engine-turning than stomach-churning. Save on money and Tums, and give this place a look-see!

This is for the owners Tony and Jeff (This is Nicole (Jen)…read morewho got the Mercedes C350 with my partner Jose). I used to have the Altima that's still there that I traded in. BEST DEALERSHIP WITH VERY NICE, HIGH END, SOME MID RANGE CARS AND JUST REALLY GOOD, HARD-WORKING PEOPLE.I really want Tony to be successful because he went above and beyond to help me and my partner get the best deal and really worked with us!! Just want to say everyone - Tony is THE BEST and hardest working, very honest, trustworthy and just, such a great person and salesperson. He gave me and my partner SUCH a great deal on our Mercedes 350 and he was so generous and a great pleasure to work with. You can really tell he is a genuine and good person who actually wants to help you get a good deal. I am usually very skeptical of car salesman but even in between talking while signing documents he was talking about his kids and he has such a good heart!! He kept going above and beyond to help us and I am so thankful, Tony!!'.ALSO they have REALLY NICE CARS and some are very low mileage!! Seriously! We drove from Bee Caves all the way to 620 by chance and so thankful we trusted Tony!! Even after buying the car, they offered to fix the paint chips for FREE and fixed the brake pad (rear) $100 and then didn't charge me for the front brake pad..(he took off $75 off). God bless Tony and Jeff!! Thank you thank you thank you Tony and Jeff, so much for our beautiful Mercedes (low mileage too!!)!! Everyone PLEASE tell your friends about this amazing dealership and see how incredible Tony and Jeff is!!!!

Sold me a vehicle stating it had no issues. After a month I am now faced with almost 20,000 to…read morereplace the entire engine. They will rip you off and claim they didn't know about any issues.

Daniel from CARS4UTX has a great policy: HONESTY…read more If you are looking for a used vehicle that possesses the right conditions for long-term ownership, and is fairly priced in the market of used car-sales, then I recommend working with CARS4UTX, Daniel, and his crew. He is a straightforward dealer, and will not highball you or lowball you- causing you to pay for something you are not getting, or conversely to not pay for something that you will be paying for later. That is how a used car should be sold. I absolutely suggest releasing all the fears that your research for a vehicle cannot subdue, and trust that if you choose to work with CARS4UTX, you are dealing with someone of integrity who will work with you calmly and honestly the whole way through. I am thankful to have met Daniel, and to have been able to do business with him. He is a good soul in my book.

Warning - Lemons Sold Here!…read more This is a repost. Somehow my post was taken down. This is what happend to me at this dealer. I purchased a car from this dealership for my son, who was heading off to college. The Cars4uTX sticker is still on the back of what is now a broken car. At the time, it seemed like a great deal--low mileage (61,000), no accidents, everything looked clean. But after just 6,000 easy highway miles, the transmission completely failed. In my opinion, the chances that the dealer didn't know the car was on the verge of a major failure are XZERO. Just Google "Nissan transmission problems" or ask any AI platform for an overview. AI Summary on Nissan CVT Transmission: Nissan's CVT (Continuously Variable Transmission) has a well-documented history of issues: premature failure, overheating, whining or shuddering noises, and more. These problems often result in delayed acceleration, power loss, or total failure--sometimes even leading to accidents. Selling the car as-is is an option, but I'd be lucky to get a few thousand dollars for it. Fixing it and then selling it is another possibility--but honestly, unlike a dealer like Cars4UTX, I'd feel guilty passing a car with known transmission issues on to another person or family just looking for reliable transportation. All I can say is this: buyer beware with this dealership. Ask every question. Do your research. Don't expect the dealer to be upfront--they just want to move inventory. This has been a very expensive lesson for us. There are plenty of other dealerships out there. Choose wisely.

I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.