Sam&#x27;s Auto Care

(74 reviews)

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Austin Body Works

(142 reviews)

I had the not so pleasure of having to use this place. Now before you say what? didn't you give…read morethis place five stars?! What i mean is, the only reason I came about this place was because of a MVA accident which of course nobody wants. But I will have to say if you're going to have to go somewhere, this is the place you want to be. From the first call when you schedule your unfortunate appointment - to the moment they hand you back your keys to drive away - the comforting jester of the employees make you feel like you chose the right place.

Run, do not walk, to this shop. My less than a year old vehicle got hit and needed repair. After…read morereceiving an initial appraisal from the guy who hit me's sketchy insurance company, I could not get them to further communicate with me to save my life. Their first and second offers were far lower than ABW's estimate, and I was a wreck about proceeding with a repair without them agreeing to the correct figure in advance. I felt very hopeless and was sure I was going to get screwed over somehow. Not only did ABW flawlessly fix my car, they handled everything with the other insurance company behind the scenes and I walked out the door without lifting a finger. I was shocked and deeply grateful. They made what I was turning into a very stressful situation easy. As I was leaving I told them I hope I never see them again, but truly I am so grateful I know what to do now if I ever have a problem in the future. Go see these guys, they are the best of the best and you will not regret it.

Capital City Collision

(265 reviews)

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Alfredo Collision Repair

(133 reviews)

This is the best bodyshop I have ever found, SERIOUSLY best service ever. They are the most…read morefriendly, hardworking group. I told my mom to bring her car here in the future (from Dallas). They fixed everything on my car for the BEST price and returned a NEW car to me! I've never had a better experience. I will post after pics

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

American Elite Auto Body

(107 reviews)

I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

I took the time to go this place for my mother-in-law's vehicle to get a quote based on their Yelp…read morereviews. I spoke to Jeff. He took pictures & our information and said that he would email and text the quote that evening. It's now going on day 2 and I have not received anything. So we just went to a different autobody shop. That's why it gets one star for non-communication and a waste of our time & gas.

Nova Body Shop

(116 reviews)

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Dentworks

(202 reviews)

I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

Excellent dent repair!! My front door looks basically like brand new!…read morePlus they didn't overcharge, & it was so much more affordable than several other auto repair places were quoting my repairs! Thank you!

U First Auto Body

(61 reviews)

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

These guys were very good. They were able to do a search on all of the salvage parts in town. They…read morewere not able to find me a door locally , but they then searched the nationwide database and were able to obtain me a perfect door and had it delivered at a very fair price within 3 days.

City Collision

(18 reviews)

Can't find location? There's not an address anymore…read more The entire location seems to be wiped out by current highway expansion. The business phones recorder in order to leave a message is full, so you can't leave a message.

A coyote jumped in front of my car on South Mopac and resulted in almost $3,800 to the front end of…read moremy car. My insurance company wanted me to go to their "preferred" body shop but after looking at their reviews, I decided to do my own search for customer feedback on south Austin body shops and came across City Collision. I'm glad I did! I found City Collision and took my car over to see Travis. He even found additional work that needed to be done that my insurance company's inspector had missed. He contacted the appraiser and got the additional repairs authorized and was very quick in making the needed repairs. When I first arrived, I saw that this shop didn't have a bunch of employees so I thought that it might take a while to get my car back. I was a bit concerned because I didn't have rental reimbursement on my insurance policy so I was paying out of pocket for my rental. I told Travis about this and he assured me that he would get my car finished as soon as possible. He didn't disappoint! It was completely done in only 3 days (not counting the delay from my insurance company about authorizing the additional repairs which was out of his control). The front end of my car looks better than before I hit the coyote! It looks like it's brand new right off of the showroom floor! Awesome work! I highly recommend taking your vehicle to see Travis at City Collision if you're in need some repairs either minor or major.

Twomey Auto Works

(115 reviews)

I loved the way Twomey Auto Works fixed my car. The paint looks amazing, and my car looks brand new…read moreagain. They have a very friendly and responsive staff. Tanner and his team worked fast and efficiently throughout the whole process. I would definitely recommend them to all my friends.

I had a minor accident with cosmetic damages, and had to get some parts replaced on the front of my…read morecar. Based on some recommendations and location, I decided to give Twomey a shot. They did a great job and were honestly more helpful than my insurance company. Everyone thought for sure I'd be paying $2k for the work I needed, but it came in under $900 which includes my deductible. It was all repaired in less than one day. When I took my car by them to get the damage appraised, they informed me that it would take week for one of the main parts to be sent to them. They actually bolted my broken bumper back on to hold it in place so I didn't have to use a strap to tie it down. I thought that was really kind of them. Bonus: They have Willie the dog.

Mark Weinstein Motors

4.7

(49 reviews)

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

Hands down the best car buying experience. Authentic, genuine, and well articulated- like no other…read morecar salesman. Thank you Mark!

Juke Auto

4.4

(619 reviews)

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Signature Autos

4.7

(31 reviews)

During the "chip shortage" of 2021, I contacted Signature to consign and sell my Lexus LS500…read more Daniel Driskell, the owner, was very easy to work with. He runs a professional operation. We negotiated the consignment contract. If you have a unique car or a reserve price, don't hesitate to brainstorm terms with Daniel. He's creative and a real capitalist entrepreneur! Office facilities are professional. Cars are kept in the office building parking garage. His team marketed and sold my LS500 in about 20 days. Marketing included extensive photos taken at the office building. Every car will take a different amount of time. The LS500 is a huge and interesting sedan that doesn't appeal to everyone, If you have a hyper-popular car, expect Daniel's team to sell it much, much faster. Receipt of funds was easy- Daniel provided a check to me once the buyer's funds had cleared Signature's account. Note if you "debadged" (aka removed emblems)- Signature will charge you for the replacement of the badging. Minor issue but it's good to know in advance,

Not sure what has happened to this company since all these reviews are so great. I bought my…read morePorsche Cayman from here. Daniel was active during the selling process but failed to disclose all the mechanical issues, lack of keys and features with the car. I had traded in a perfect condition Audi Q5 to a car that now after 60 days I'm getting quoted over 4-6 thousand in repairs. And after getting quoted for how much dealers are willing to pay for the car I'm down over 20k on what I bought the car for from him. Please bring a mechanic or someone to inspect the car he is selling you. Out of many used cars I have owned I have never felt this cheated out of money.

Everflux Motors

5.0

(6 reviews)

I had an amazing experience at this dealership! From the moment I walked in, the staff was…read moreincredibly helpful and patient in helping me find the perfect car for my needs. They took the time to understand what I was looking for and made sure I drove away happy. A few months later, I needed some mechanical work done, and they honored my warranty without any hassle, fixed everything at no cost. The service department was just as professional and friendly as the sales team. This place truly is a one-stop shop for everything you need. Honest, reliable service from start to finish. I couldn't be happier and would recommend them to anyone looking for a trustworthy dealership!

We had a great experience buying a Cadilac Escalade from Everflux! Everything was very honest &…read morefair from the negotiation, pricing & maintenance of the vehicle. We would definitely buy from them again & highly recommend to anyone looking for a vehicle!

Frank's Complete Mobile Auto Care

(216 reviews)

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

Terry's Burnet Road Inspection

See more unrecommended reviews

(160 reviews)

Christy and Terry are just amazing people. I love supporting our locals and they are most…read moreDEFINITELY locals! They constantly owe me 3 more minutes because it never takes 10. Ever. LOVE LOVE LOVE them!!!!

10/10 experience! Had to get the emissions test done and this was my 7th stop (other shops didn't…read morehave their Inspector in, or no longer did inspections, or had an incredibly long wait times). I pulled up, got my car in immediately on a Friday morning and was out in 10 minutes! Highly recommend! It's not fancy but it gets the job done. Also, GBR!

Flashpoint Auto Inspection

4.3

(107 reviews)

Professional and courteous. They don't upsell. You get what you need with sales pitch.read more

The place is efficient for vehicle inspection. The reception area is cramped with only three chairs…read moreinside and 4 chairs outside overlooking the gas pumps. They charge the state mandated fees with no surcharge except 4% if one pays by credit card which is completely understandable. Staff is friendly and polite. No bathrooms.

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Roshan B.

0

10

0

13 years ago

I own a Subaru Forester, I hate driving north to dealer and pay those high prices for maintenance. I live in the 78704 wooo! I always pass this shop and notice Subaru's outside- First thing in my head these guys know something about these cars which is hard to find. I took it in for a 105k maintenance ( which has the timing belt according to my owners manual and some other stuff ) Timing belt job with all the goodies - $850 -- Subaru dealer -- $1500 ish I asked if these guys buy subaru parts .. they said no Subaru does not make any parts... we use the manufacture who makes subaru parts. WOW? REALLY? so its the same stuff just doesn't have the subaru stars everywhere cool I did not know. My brakes were also shot.... I knew I had heard whistling squeak sounds but I thought some guy was whistling at me perve! haha but nope it was my brakes. Brakes installed and rotors resurfaced ( akebono ceramic is the brand they put on ) according to my invoice of all the part brand listed on the side. $179.99 They also said my transmission fluid was really yucky and needed change, these guys said I had to use a special fluid not regular transmission fluid, which I never heard of and they flushed it and change a filter too...ready for the price???????? $129.99 I think i have saved almost $1,000 for this maintenance job needed. Believe this or not, I called the day before to make an appointment I spoke to Omar who was really helpful and seemed to know subaru pretty well (he got me in next day) called me with the breakdown of what I can hold off on and what should be done. THE BEST PART IS WAS DONE THE SAME DAY........ WITH A 1 DAY NOTICE FOR A TIMING BELT JOB........ A lot of other places said ( 3 days it'll be done ) wow rent a car for that long? on top of all this ..... Omar gave me a FREE loaner car to use for the day. I came back and dealt with Sam who is the sweetest man I have ever met with a really nice genuine personality, he showed me the old brake pads vs the thickness of a new one. These guys will get my business from now on, I saw their yelp reviews and decided to add one because they really do deserve it. Thank you Sam's Auto !!! read more

Will M.

0

1

0

14 years ago

I recently returned to Austin after living away for 5 years and was looking for a good mechanic. I drive a 2001 bmw that has almost 200,000 miles on it. The car is in amazing condition so when I took it to BMW shops (non-dealer) they assumed I can afford just whatever price they felt like quoting me. I found Omar and Sam's Auto by reference from another local business who had heard good things about them. Omar and his mechanics replaced my brakes and rotors with professionalism and technical skill superior to what I have experienced at other shops, especially the franchises like Brake Check or Jiffy Lube. Not only did they perform the work in exactly the amount of time quoted, but the price was 30% better than two other price quotes I got. When I realized a few days later that my drive shaft was finally giving out on me (it had been making noise intermittently for months), I started researching parts and labor costs online and got worried. I took it to Sam's Auto for their opinion and they agreed that it was the probable cause. I was suprised when Omar suggested I get a second opinion from a competitor, but followed his advice. I also called another shop to get their quote on the replacement cost. Not only did Sam's Auto correctly diagnose the problem, they did not try to upsell me on other components that did not need replacement, and performed the job very well for FIFTY, that's 50, percent less than the other two quotes. Omar even gave me a loaner car because he fit me in around an already busy schedule and knew from asking me that I was busy and had commitments to keep. In my brief experience with this company I have received better service than I thought still existed in the auto repair industry read more

Alicia T.

0

2

0

10 years ago

These guys are so helpful! I recently bought a used car off of them exactly a week ago. They were very nice. I left happy. A couple of days later, my transmission was slipping, over revving, and I noticed a leak. I just spent all of my savings on this car; I freaked out. I thought I was screwed for sure. I got in touch with Sam and he was very kind, apologetic, and offered to take a look at my car and see what he could do. Sure thing, he told me there was an oil leak and the transmission needed to be replaced. He agreed to fix my oil leak for free when ever I wanted to come in and get it fixed. Then he offered to replace my transmission for me and would only charge me for the parts. We're talking $800 for parts, but after labor it would have been around $2500, I believe. Depending of course. But I know I'm going to be saving money for sure! They also offered me a free loaner car while they worked on the transmission for my car so I wouldn't be out of a car! I think that's pretty awesome of them. They're not going to just sell you a car and leave you hanging if it's messed up to begin with. I would recommend going to these guys. They're hard workers. read more

Jonathan S.

1

3

0

13 years ago

I went to Sam's after my brakes began to grind (I'd been having money issues, and finally had some cash to get them done). Sam was out for the day, but Omar, his son, was very helpful in getting my brakes fixed right up. I showed up at 3:45pm (they close at 5), and there were a bunch of cars on the lot already, but Omar put my car up in the air very shortly, which was great. He pulled off the wheels, and pointed out which areas needed fixing, even making me touch the rotor so that I knew he wasn't blowing smoke up my ass. I told him my budget, and he worked within it. He even told me that my back brakes would need replacing soon, but didn't try to sell me on anything, which was refreshing. In the end, I replaced the 2 front brakes and the front left caliper, as it had damaged the rotor. The desk staff, consisting of Omar and another older gentleman, was also very sociable. I got hungry at one point, and Omar pointed me in the direction of Verts, one of his favorites that was literally feet away. Not only do the staff here know what they're doing, they're good at doing it. In fact, I'm probably going to go again for some more repairs. read more

Louie S.

0

3

0

13 years ago

These guys are the best!. After being fleeced by my previous mechanic, I was a little skeptical in my attempt to locate another garage for my 2000 S-10. It had been running rough, so I took it to the shop I had previously used. They had the truck for a day and a half and the best they could tell me was "We changed the rotor and distributor cap" ($379) , but we recommend a tune up, too." These clowns wanted me to pay them another $550, for basically wires and plugs, and the truck was still not fixed. After reading the glowing reviews for Sam's Auto Care here on Yelp, I decided to give them a try. Just walking into the shop, I knew this place had a good vibe. Omar was friendly and efficient. He listened to what we had to say and kept us updated as repairs progressed. Omar and the crew diagnosed the problem and charged much less than those clowns at the old shop. And actually fixed the truck. Thanks, Omar! If you have ever been in a situation like this where you don't know where to go or who to trust, give these guys a try. read more

Carol J.

0

2

0

11 years ago

I learned about Sam's from a friend who raved about their car care. I have a 2004 Toyota Tacoma that I bought new. It came with a lifetime of free oil changes, but every time I take it in for an oil change, they tell me several things that need to be fixed, so I decided to get a second opinion this time. Sam's agreed with their assessment of what needed to be fixed, plus they checked out the whole truck - at my request, since I'm about to go on a road trip - and saw many other things that would soon need to be repaired or replaced. I decided to get everything done that was recommended. It cost me roughly the same as it would have cost for just a couple of things at the dealer. Sam was out of town when I brought my truck in, so his son Omar helped me. He gave me a loaner car at no cost and had my truck ready to go in 24 hours. All the work comes with a one-year warranty, and my truck hasn't handled this well since it was new. Redwoods, here I come! read more

Paul C.

0

1

0

6 years ago

I purchased a 2014 Subaru Outback from Sam and got an excellent value deal. However, within days the engine light came on, so I went back - Sam's crew checked it out, and it turned out that I had put the incorrect octane gas in the tank, which impacted the catalytic converter and caused the light to come on. They tried to correct the issue, but within a couple days the light came back on, so back to Sam I went. This time he ordered a replacement converter and installed it at no charge - mind you it was MY mistake that caused the issue, but these guys took care of it without even a moment's hesitation. I've had no issues since. I'm beyond amazed at the experience - this was the definition of service. I will take the car when I need future service done, and when the time comes for a different vehicle, I will DEFINITELY see what Sam's got on his lot! read more

Will C.

0

12

9

14 years ago

These guys are amazing! My Ford Explorer was having loads of problems. The first guy I took it to said I had shot brakes and estimated it would be around $700 to fix them. Wanting a second opinion, I took it to Sam's and got the same work done for about half the price. They fixed the brakes, patched up a leak in the oil valve cover, and gave me great advice about how to fix some tire damage for cheap. What's more, a couple of weeks later, some unrelated problems came up involving my steering column and ABS. I took it back to Sam's, and they fixed it for free! I have never felt so comfortable with mechanics. I will definitely continue to use them and highly recommend you do too. It's a family business, they treat you like a person and not a money bag, and their parrot is hilarious. If you feel lost looking for a good mechanic in Austin, go to Sam's! read more

Michelle J.

0

6

0

14 years ago

I purchased a used Mazda from Omar and Sam a few months ago and I love it. When I heard that it was a "rebuilt" title, I was a bit skeptical about buying the car. Omar explained that the reason why it was totaled was because it was in a minor fender bender. Literally. He showed all of the pictures prior to all of the body repairs and they were so minor that I surprised that that it was totaled. The other day, I went in because my check engine light went on. They were super busy but still took me in and told me that I simply didn't tighten my gas cap completely and they let me go, no charge. I'm so grateful that they are honest and trustworthy, considering they could have up sell me into something else. I recommend anyone to come and get their car services or buy a car from these guys. They are amazing and super efficient and great at what they do! read more

Tony L.

86

1

0

9 years ago

After going to a dozen or so used car lots and meeting with private sellers as well we finally found Sams! Completly defeated from always feeling like we were being lied to or scammed we found Sam's on line and at first glance was not impressed. We asked to look at a car and Omar let us look at an older subaru, when I popped the hood I could tell it was in an accident and immediately felt like I was being lied to again. Omar got free and came out to show us some more cars and BAM he comes out straight and honest with us and let's us know he is in the business of salvage repair and resale. He shows us the perfect car for our son and we bought it. Here's where Sam and Omar are different.... we had a small problem with a water leak and Sam hooked it up. Thank you Sam and Omar for being stand up guys. I highly recommend Sam's. read more

Hussein K.

0

1

0

13 years ago

Sam thank you very much for fixing my AC, I'm not happy because you just fixed my car, now I know where I should go, I was tired trying find someone honest and knows what he is doing, they even did not find where is the problem, i been charged about 500 dollars, and every time mu Ac goes down few days later, then I was looking around yalp to see the reviews, and find Sam , I took my 2007 Mits Galand to sam at 1602 S Lamar Blvd, first he was so nice, I explained the issue, he siad where is your car, I told hime I parked it out there, told me give me the key and have a seat , then he told me that he will check it for 65 $ and will start from there, he found the problem, just one hour for just 150 $ including the checking, the AC charge, tax and the repair,he was so professional, honest. he realy deserve all the good reviews. read more

Lily W.

1

3

0

13 years ago

I have never written a Yelp review, but I just had to because I had the best experience with Sam's Auto Care! I was in the market for a used car and found car dealers to be pushy and dishonest. Sam's son Omar (who works at Sam's Auto Care) advertised a Subaru for sale so I went down to Sam's Auto Care to check it out. As a new car buyer, I was not very knowledgeable about cars and was worried about being scammed. But Omar was so honest and patient with me and answered all of my questions, without pressuring me into purchasing the car. He let me test drive it twice and even picked me up at my house since I didn't have a car. He gave me a great price, and the car rides great! I'll definitely take it to Sam's Auto Care for tune ups and maintenance. read more

John M.

0

2

0

11 years ago

I had a great car purchase experience with my teenage son with Omar at Sam's. Although the car had been rebuilt from an accident, Omar was up front with the history, his business model, and even provided photos. Omar pointed out to us that the airbag indicator light was on and replaced the faulty sensor as soon as the part arrived at no additional charge and I felt safe that the SRS system was repaired correctly. With the repairs the car was basically like new at a great value price. We live in the Zilker neighborhood and it's great to know that there is fast, reliable, honest mechanic just around the corner. I'll be using Sam's for my BMW and any other car repairs. read more

Rachel E.

0

1

0

11 years ago

These guys are the best! I just had my entire A/C system replaced by them and I am very pleased with their work! I had shopped around with 3 different shops in the area and one was a National Company. Omar was able to give me an excellent price - $300 less then my lowest quote. I brought my vehicle in around 9:30 am and they called me around 2:00 that afternoon to let me know that it was ready for pick up - super fast! They are always so helpful, patient, and go above and beyond with the customer service. I highly recommend Sam's Auto to all my friends and neighbors, these guys truly know what they are doing and genuinely care for their customers. read more

Karyn G.

0

1

0

12 years ago

I have been going to Sam's for years with various vehicles. In the past I have taken my car to Yost automotive on a recommendation and had terrible service with repairing some broken motor mounts. In less than 3 years I had broken motor mounts again and decided took it to Sam. He replaced two motor mounts that should have not needed to be replaced in that short amount of time, arm bar and some other things that needed to be replaced just as breaks and pads. He is fair, honest and reasonably priced. He will seek out used parts if necessary to save on cost. I have known him for years and my family uses his services as well. read more

G F.

0

1

0

14 years ago

Sam's will get all my business from now on. I walked in on Monday, 15 minutes before closing. Told the guy at the counter, either I just needed steering fluid or there was something really wrong with my car. It sounded terrible. Could I leave it overnight for them to look at? The guy said they were booked solid. I'd have to bring it back Thursday to get checked out... unless it's just steering fluid. He came outside, listened to the car, looked under the hood, gave me a free quart of fluid, and sent me on my way in about 3 minutes. No charge. I can see why Sam's is so busy. read more

Robert S.

0

2

0

11 years ago

I purchased a 2008 328i from Sam's. Best decision I've made in some time. Sam's took stellar care of me. Sam's thoroughly went over all the repairs that the shop had made. Not only that, they saved me some time by having someone run to the DMV for me while we were finishing up the transaction. I had one minor issue with an exterior light. I brought it by the shop and they fixed it for free. Indeed, excellent customer service. I've driven the car throughout Texas with no problems. I can't say it enough, I'm extremely satisfied with my purchase. This place is the real deal. read more

Jennifer X.

0

1

0

13 years ago

After visiting several body shops, I decided to use Sam's based their excellent customer service, reasonable price, and other yelpers testimonies. I am more than please to tell you they did not disappoint. My Nissan Altima had issues all around, literally - scratches, dents, and among other issues missing paints. I wish I had taken photos to show you how terrible the car looked previously. Now it is shiny and brand new. Furthermore, they went beyond and above what we had previously agreed at no cost at all. I am ecstatic to drive off the lot in a brand new car. read more

Gena B.

7

5

0

13 years ago

My husband and I have used Sam's for years.We have 5 cars in our family with all of the kids and they have worked on all of them at one time or another. They are so honest and upfront- they will not waste your time or money. If they can't do the work they tell you...if they can do the work it will be priced fair and repaired in a timely manner. I trust them and know they will ALWAYS treat us well. I tell everyone about Sam's! They are awesome! Go to Sam's!!!! Sam and his son, Omar are truly wonderful businessmen to deal with. read more

George P.

0

3

0

12 years ago

I've been going to sam's place to maintain my car ever since 1999, mostly just to get oil changes. I have never had a bad experience at the place. sam himself is very friendly, as is his son omar and his daughter, whom I just met a few days ago. I have always felt welcome there, and so the few times I've had warning lights go on or heard strange noises from the car I've taken it straight to his family shop, and I've always been pleased with the results. i highly recommend him. read more

Sam's Auto Care - autorepair - Updated August 2026

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