Sam&#x27;s Auto Care

(143 reviews)

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Austin Subaru

3.8

(565 reviews)

In the past 60 years I have purchased and had serviced around 30 vehicles for me and my family, and…read morehave never had a better experience than with Dylyn (sales) and Chris (service) at Austin Subaru. Can I give the dealership more than five stars?

March '25...a few thousand repair for our 2015 3.6 outback "quote" kept going up and up until I was…read moreescorted to the repair area and found what makes the car move...taken completely apart and a 5.5K bill. OK...I had to accept the bill, I felt. Next, August '26...4.5K estimate for 6 separate fix-its, including the front CV stuff, priced at over 2k. While Google and AI searches might not be 100% accurate on what "Austin Subaru" should charge, this charge should have been 1-1.5K. A couple of other charges were "suspect", based on my searches. Contacted a small tucked-away place in Pflugerville. Same job, 1.5K TOTAL vs 4.5K. Granted, not OEM parts but a 3K difference. I discussed this at length with management, left with being charged 5 dollars, having been credited 250 because of my prior 5.5K bill. Thanx. AND, after initially having dropped off the car, I immediately received a text offering to buy it...not, a "Hey, wanna trade it in for a new car?" SO, an offer to BUY it without either they or I knowing an impending 4.5K bill was imminent. I found that to be...strange. After lengthy talk, was offered generous incentives to remain a customer. Nope. Paid the 5 bucks and off to Pflugerville. I will not return to Austin Subaru. They obviously have massive overhead and pass that on to customers. It's sad, because the Subaru Outback 3.6 is an awesome vehicle...my advice---do research, ask friends, find a place like I did after getting a 4.5K estimate...Layth ( correct spelling) in Pflugerville

Howdy Honda

3.1

(694 reviews)

See Michael Amato if you want a sale at your pace and excellent follow up after the sale!!!…read more Brenda

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

Mark Weinstein Motors

(49 reviews)

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.

Hands down the best car buying experience. Authentic, genuine, and well articulated- like no other…read morecar salesman. Thank you Mark!

Hewlett Volkswagen

4.1

(562 reviews)

Great experience here. Personally worked with Seth Reavis and he and his team did everything…read morepossible to make sure I walked away the the keys to the car I wanted. They added more to my trade in and even took money off the final price just to seal the deal. Quite far the best dealership experience I've ever had. Easy, fun, and everything worked out well I'd recommend Seth to anybody looking to bu from this location

I purchased A preowned program Vehicle from this dealership in August/September 2025. I brought the…read morevehicle in numerous times For the same issue (Entertainment screen continues to go black). Although I'm under warranty, I do not have the lifestyle that will allow me to keep bringing it back to the shop Month after Month and being without a car. The service department says they are not finding an issue and that my cell phone Must be the issue. Absolutely ridiculous when I provided a video showing what's happening. Also, if you google this vehicle that I own There is a known issue that continues to be a problem from the manufacturer. Instead of doing the honorable thing in either fixing the vehicle by Replacing the panel, they want to blame my cell phone for being the problem. Face with the frustration of having to deal with this over and over again, I went to trade the vehicle For the newer version of my current vehicle. The sales manager said he would call me and see what we can work out. It has been two days without a phone And a resolution. In the meantime, the vehicle is still having problems. I really wish I would've purchased the vehicle from somebody else. Had I known this was how they take care of their customers, I would've never purchased a vehicle from them. Buyer beware everything that looks good is not golden. Try another dealership.

Capitol Chevrolet

2.2

(640 reviews)

Go to guy is LAFAYETTE! You rock thanks for all of your attention to detail and expediency…read more Lafayette your go to guy at Capitol Chevrolet. Thanks everyone!!

I had previously removed this review because a representative from Capitol Chevrolet reached out to…read moreme and said they wanted to make things right. Since then, we have had another terrible experience, resulting in us having to pay for a rental car for a week. The work was under warranty, and we were told that we would be reimbursed for part of the rental costs. It is several weeks later, and every time I call, I either get put on hold and then hung up on, or sent to the voicemail of someone who never returns my call. Earlier this week, a service advisor assured me that she would initiate the process and provided me with her direct extension. When I called back, the phone system said that the extension was invalid. My original review: Do NOT take your car to Capitol Chevy! They have no respect for customers. Go to Henna or Autonation. My experience with Capitol Chevy was the worst customer experience I have had in my life, and based on the other reviews I'm reading, my experience was typical. We took our 4 month old Traverse there and rented a car because they told us there were 30 people on the wait list for loaners. Our case manager from Chevy corporate later found out there were fewer than 10 people waiting. Not that we would have expected to get to the front of the waitlist, but this was the first of many untruths we were told. After 9 days of them having our car with zero communication, I got a message from my service advisor John asking me to complete a survey about my experience. My wife called and found out they finished working on our car two days earlier. John then lied to her and said he had texted me. He later admitted this was untrue (see attached images). One of the main reasons we brought the car in was because the headrest on the third row seat wouldn't fold, so the seat couldn't be put down. John told us that there was nothing wrong with the third row, and it immediately folded down when his team looked at it. Again, this was a lie. The seat was still up when we picked it up, and the headrest is still broken. Maybe the most insulting part of the experience is that someone left a coffee in the front cup holder. I don't know how long it was there, but it was long enough that it had mold growing on it (see attached image) and made the car smell terrible. It's over two weeks later and the smell isn't gone. We have tried to contact Capitol Chevy many times in the past few weeks. One service advisor told me he would have the service lane manager, Anthony, call me back within 24 hours. Two weeks later, I've heard nothing. Another service advisor told me she was transferring me to Anthony's, and then suddenly, I was sent to Nicole in client relation's voicemail box (who also didn't return my call). The negative reviews you see here are not the exceptions. Capitol Chevy has an established pattern of neglecting customers, refusing to show basic human decency, and not owning up to their mistakes. Even an acknowledgment that they screwed up would go a long way, but it doesn't seem like they respect their customers enough for that.

Signature Autos

(31 reviews)

During the "chip shortage" of 2021, I contacted Signature to consign and sell my Lexus LS500…read more Daniel Driskell, the owner, was very easy to work with. He runs a professional operation. We negotiated the consignment contract. If you have a unique car or a reserve price, don't hesitate to brainstorm terms with Daniel. He's creative and a real capitalist entrepreneur! Office facilities are professional. Cars are kept in the office building parking garage. His team marketed and sold my LS500 in about 20 days. Marketing included extensive photos taken at the office building. Every car will take a different amount of time. The LS500 is a huge and interesting sedan that doesn't appeal to everyone, If you have a hyper-popular car, expect Daniel's team to sell it much, much faster. Receipt of funds was easy- Daniel provided a check to me once the buyer's funds had cleared Signature's account. Note if you "debadged" (aka removed emblems)- Signature will charge you for the replacement of the badging. Minor issue but it's good to know in advance,

Not sure what has happened to this company since all these reviews are so great. I bought my…read morePorsche Cayman from here. Daniel was active during the selling process but failed to disclose all the mechanical issues, lack of keys and features with the car. I had traded in a perfect condition Audi Q5 to a car that now after 60 days I'm getting quoted over 4-6 thousand in repairs. And after getting quoted for how much dealers are willing to pay for the car I'm down over 20k on what I bought the car for from him. Please bring a mechanic or someone to inspect the car he is selling you. Out of many used cars I have owned I have never felt this cheated out of money.

Carvana Austin

3.3

(322 reviews)

My vehicle came from out of state, so I have no experience with the Carvana location here in…read moreAustin, TX (other than it being used as a waypoint to get the vehicle into Texas). The delivery guy was courteous and professional. All done in a matter of minutes. Carvana, company-wise, seems well run. Website design, online navigation, purchase process, loan processing, and home delivery went off without a hitch. I was skeptical of making a vehicle purchase solely online. That is a big financial commitment. Plus, being a used vehicle, I typically want to see first-hand that everything is as expected. Lastly, I enjoy grinding down car salesmen for every dollar and add-on :) That said, Carvana has the best quality (and quantity) photos I've seen, and an abundance of vehicle information. Their 3D interior/exterior photos put you in the driver's seat. So, I was not lacking for vehicle details. They called out some flaws (using that word lightly), such as driver's seat decolorization, that I do not see at all. That gives me the impression that they are very conservative with their assessments, which is good. As for price, although I was not happy about a nearly $2000 shipping charge, overall, the final bill was comparable to dealerships countrywide, and better than Kelley Blue Book (or similar). Anyhow, the shipping fee was typical for out-of-state dealerships too (assuming they were willing to ship, many do not because they can sell locally and/or do not want to deal with liability). Overall, I recommend and would buy from them again.

Bought a 2023 Nissan Rogue. They do not go over the cars. It had a starburst crack in the…read morewindshield when I picked it up. That was covered, but I still had to waste my time scheduling and meeting the repair person. A few days after pickup, I discover the driver's side back seat inside door latch doesn't work. If you are in the backseat, you can't get out. Under warranty, but still another waste of time for me. Today the electrical system is belly up and it won't start and I'm waiting on a tow truck. I've literally had this vehicle about two weeks. They did not check ANYTHING other than 'oh this 2023 still looks new stick it on the website'. Everything is on you and their return policy for you to play whack a mole and find all the things they didn't look for is only 7 days. STAY AWAY. UPDATE 8/11/2026 Carvana's contracted tow truck service told me he had all my info to give the Nissan service center. Instead he dumped my car at the dealership and told them I was on my way to fill out everything. I found out by calling this morning for a status check -- the tow truck guy didn't even give them my name or number. Carvana's response to getting a bad review is to have a bot tell me to call them and do more leg work and explaining - the definition of a policy of exhausting people by stonewalling and putting all the work on them. AGAIN STAY AWAY.

AutoNation Toyota South Austin

2.7

(967 reviews)

Joshua Lottermoser made it a great experience, he was positive, friendly and helpful!read more

great customer service from Juan Gomez and Rafael Valdes ... from the minute we walked in Juan gave…read moreus exceptional service helped us get our dream car and till the last step of picking out our warranty package that best fit our needs Rafael was there every step of the way!!! They treated us like family and that was such a wonderful feeling keep up the great work having employee's like Juan and Rafael!!!

Mark Weinstein Motors

(49 reviews)

Hands down the best car buying experience. Authentic, genuine, and well articulated- like no other…read morecar salesman. Thank you Mark!

Juke Auto

4.4

(619 reviews)

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Signature Autos

(31 reviews)

Everflux Motors

5.0

(6 reviews)

I had an amazing experience at this dealership! From the moment I walked in, the staff was…read moreincredibly helpful and patient in helping me find the perfect car for my needs. They took the time to understand what I was looking for and made sure I drove away happy. A few months later, I needed some mechanical work done, and they honored my warranty without any hassle, fixed everything at no cost. The service department was just as professional and friendly as the sales team. This place truly is a one-stop shop for everything you need. Honest, reliable service from start to finish. I couldn't be happier and would recommend them to anyone looking for a trustworthy dealership!

We had a great experience buying a Cadilac Escalade from Everflux! Everything was very honest &…read morefair from the negotiation, pricing & maintenance of the vehicle. We would definitely buy from them again & highly recommend to anyone looking for a vehicle!

Frank's Complete Mobile Auto Care

(216 reviews)

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Frank of course I knew you would have your side to tell. That's why I offered for those that would…read morelike to listen to my recordings and I will personally show other stuff. As for my financials you couldn't afford to cover me for most of anything. You're supposed to fix the car THEN i pay you. I was hesitant every time you asked me to pay for stuff. Here's another red flag for anyone looking to hire Frank. On my recording you came to ask for payment because you were late and having problem paying your taxes. I told you over and over I didn't want to take you to court because I am not that guy. You lie about the transmission issue. You didn't cover squat or offer the towing out of your pocket or pay for extra oil to be generous. It's because I was direct with you and. It happy and told you I would be reviewing this kind of post. This is why you flipped and started offering me these things because you knew I was going to take you to court. You offered free labor on the transmission as a way to negotiate with me to keep from going to court. I kept record as I said of you and I talking when you offered immediately to have my car towed. I have a completely well recorded and documented list of other things I will not share but in court that show you dropped the ball over and over. No I did not want to pay you money until jobs were completed . I showed pics of how bad my car was when I came to pick it up. The hat is why you had it detailed as you absolutely should. I'm done here and will update after court. I've asked you over and over the last couple weeks for a detailed receipt of charges and repairs and you've yet to give me one. What kind of business can't give an actual normal receipt of repairs. This is another red flag .

Terry's Burnet Road Inspection

See more unrecommended reviews

(160 reviews)

Christy and Terry are just amazing people. I love supporting our locals and they are most…read moreDEFINITELY locals! They constantly owe me 3 more minutes because it never takes 10. Ever. LOVE LOVE LOVE them!!!!

10/10 experience! Had to get the emissions test done and this was my 7th stop (other shops didn't…read morehave their Inspector in, or no longer did inspections, or had an incredibly long wait times). I pulled up, got my car in immediately on a Friday morning and was out in 10 minutes! Highly recommend! It's not fancy but it gets the job done. Also, GBR!

Flashpoint Auto Inspection

4.3

(107 reviews)

Professional and courteous. They don't upsell. You get what you need with sales pitch.read more

The place is efficient for vehicle inspection. The reception area is cramped with only three chairs…read moreinside and 4 chairs outside overlooking the gas pumps. They charge the state mandated fees with no surcharge except 4% if one pays by credit card which is completely understandable. Staff is friendly and polite. No bathrooms.

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Roshan B.

13 years ago

I own a Subaru Forester, I hate driving north to dealer and pay those high prices for maintenance. I live in the 78704 wooo! I always pass this shop and notice Subaru's outside- First thing in my head these guys know something about these cars which is hard to find. I took it in for a 105k maintenance ( which has the timing belt according to my owners manual and some other stuff ) Timing belt job with all the goodies - $850 -- Subaru dealer -- $1500 ish I asked if these guys buy subaru parts .. they said no Subaru does not make any parts... we use the manufacture who makes subaru parts. WOW? REALLY? so its the same stuff just doesn't have the subaru stars everywhere cool I did not know. My brakes were also shot.... I knew I had heard whistling squeak sounds but I thought some guy was whistling at me perve! haha but nope it was my brakes. Brakes installed and rotors resurfaced ( akebono ceramic is the brand they put on ) according to my invoice of all the part brand listed on the side. $179.99 They also said my transmission fluid was really yucky and needed change, these guys said I had to use a special fluid not regular transmission fluid, which I never heard of and they flushed it and change a filter too...ready for the price???????? $129.99 I think i have saved almost $1,000 for this maintenance job needed. Believe this or not, I called the day before to make an appointment I spoke to Omar who was really helpful and seemed to know subaru pretty well (he got me in next day) called me with the breakdown of what I can hold off on and what should be done. THE BEST PART IS WAS DONE THE SAME DAY........ WITH A 1 DAY NOTICE FOR A TIMING BELT JOB........ A lot of other places said ( 3 days it'll be done ) wow rent a car for that long? on top of all this ..... Omar gave me a FREE loaner car to use for the day. I came back and dealt with Sam who is the sweetest man I have ever met with a really nice genuine personality, he showed me the old brake pads vs the thickness of a new one. These guys will get my business from now on, I saw their yelp reviews and decided to add one because they really do deserve it. Thank you Sam's Auto !!! read more

Will M.

14 years ago

I recently returned to Austin after living away for 5 years and was looking for a good mechanic. I drive a 2001 bmw that has almost 200,000 miles on it. The car is in amazing condition so when I took it to BMW shops (non-dealer) they assumed I can afford just whatever price they felt like quoting me. I found Omar and Sam's Auto by reference from another local business who had heard good things about them. Omar and his mechanics replaced my brakes and rotors with professionalism and technical skill superior to what I have experienced at other shops, especially the franchises like Brake Check or Jiffy Lube. Not only did they perform the work in exactly the amount of time quoted, but the price was 30% better than two other price quotes I got. When I realized a few days later that my drive shaft was finally giving out on me (it had been making noise intermittently for months), I started researching parts and labor costs online and got worried. I took it to Sam's Auto for their opinion and they agreed that it was the probable cause. I was suprised when Omar suggested I get a second opinion from a competitor, but followed his advice. I also called another shop to get their quote on the replacement cost. Not only did Sam's Auto correctly diagnose the problem, they did not try to upsell me on other components that did not need replacement, and performed the job very well for FIFTY, that's 50, percent less than the other two quotes. Omar even gave me a loaner car because he fit me in around an already busy schedule and knew from asking me that I was busy and had commitments to keep. In my brief experience with this company I have received better service than I thought still existed in the auto repair industry read more

Alicia T.

10 years ago

These guys are so helpful! I recently bought a used car off of them exactly a week ago. They were very nice. I left happy. A couple of days later, my transmission was slipping, over revving, and I noticed a leak. I just spent all of my savings on this car; I freaked out. I thought I was screwed for sure. I got in touch with Sam and he was very kind, apologetic, and offered to take a look at my car and see what he could do. Sure thing, he told me there was an oil leak and the transmission needed to be replaced. He agreed to fix my oil leak for free when ever I wanted to come in and get it fixed. Then he offered to replace my transmission for me and would only charge me for the parts. We're talking $800 for parts, but after labor it would have been around $2500, I believe. Depending of course. But I know I'm going to be saving money for sure! They also offered me a free loaner car while they worked on the transmission for my car so I wouldn't be out of a car! I think that's pretty awesome of them. They're not going to just sell you a car and leave you hanging if it's messed up to begin with. I would recommend going to these guys. They're hard workers. read more

Jonathan S.

13 years ago

I went to Sam's after my brakes began to grind (I'd been having money issues, and finally had some cash to get them done). Sam was out for the day, but Omar, his son, was very helpful in getting my brakes fixed right up. I showed up at 3:45pm (they close at 5), and there were a bunch of cars on the lot already, but Omar put my car up in the air very shortly, which was great. He pulled off the wheels, and pointed out which areas needed fixing, even making me touch the rotor so that I knew he wasn't blowing smoke up my ass. I told him my budget, and he worked within it. He even told me that my back brakes would need replacing soon, but didn't try to sell me on anything, which was refreshing. In the end, I replaced the 2 front brakes and the front left caliper, as it had damaged the rotor. The desk staff, consisting of Omar and another older gentleman, was also very sociable. I got hungry at one point, and Omar pointed me in the direction of Verts, one of his favorites that was literally feet away. Not only do the staff here know what they're doing, they're good at doing it. In fact, I'm probably going to go again for some more repairs. read more

Louie S.

13 years ago

These guys are the best!. After being fleeced by my previous mechanic, I was a little skeptical in my attempt to locate another garage for my 2000 S-10. It had been running rough, so I took it to the shop I had previously used. They had the truck for a day and a half and the best they could tell me was "We changed the rotor and distributor cap" ($379) , but we recommend a tune up, too." These clowns wanted me to pay them another $550, for basically wires and plugs, and the truck was still not fixed. After reading the glowing reviews for Sam's Auto Care here on Yelp, I decided to give them a try. Just walking into the shop, I knew this place had a good vibe. Omar was friendly and efficient. He listened to what we had to say and kept us updated as repairs progressed. Omar and the crew diagnosed the problem and charged much less than those clowns at the old shop. And actually fixed the truck. Thanks, Omar! If you have ever been in a situation like this where you don't know where to go or who to trust, give these guys a try. read more

Carol J.

11 years ago

I learned about Sam's from a friend who raved about their car care. I have a 2004 Toyota Tacoma that I bought new. It came with a lifetime of free oil changes, but every time I take it in for an oil change, they tell me several things that need to be fixed, so I decided to get a second opinion this time. Sam's agreed with their assessment of what needed to be fixed, plus they checked out the whole truck - at my request, since I'm about to go on a road trip - and saw many other things that would soon need to be repaired or replaced. I decided to get everything done that was recommended. It cost me roughly the same as it would have cost for just a couple of things at the dealer. Sam was out of town when I brought my truck in, so his son Omar helped me. He gave me a loaner car at no cost and had my truck ready to go in 24 hours. All the work comes with a one-year warranty, and my truck hasn't handled this well since it was new. Redwoods, here I come! read more

Paul C.

6 years ago

I purchased a 2014 Subaru Outback from Sam and got an excellent value deal. However, within days the engine light came on, so I went back - Sam's crew checked it out, and it turned out that I had put the incorrect octane gas in the tank, which impacted the catalytic converter and caused the light to come on. They tried to correct the issue, but within a couple days the light came back on, so back to Sam I went. This time he ordered a replacement converter and installed it at no charge - mind you it was MY mistake that caused the issue, but these guys took care of it without even a moment's hesitation. I've had no issues since. I'm beyond amazed at the experience - this was the definition of service. I will take the car when I need future service done, and when the time comes for a different vehicle, I will DEFINITELY see what Sam's got on his lot! read more

Will C.

14 years ago

These guys are amazing! My Ford Explorer was having loads of problems. The first guy I took it to said I had shot brakes and estimated it would be around $700 to fix them. Wanting a second opinion, I took it to Sam's and got the same work done for about half the price. They fixed the brakes, patched up a leak in the oil valve cover, and gave me great advice about how to fix some tire damage for cheap. What's more, a couple of weeks later, some unrelated problems came up involving my steering column and ABS. I took it back to Sam's, and they fixed it for free! I have never felt so comfortable with mechanics. I will definitely continue to use them and highly recommend you do too. It's a family business, they treat you like a person and not a money bag, and their parrot is hilarious. If you feel lost looking for a good mechanic in Austin, go to Sam's! read more

Michelle J.

14 years ago

I purchased a used Mazda from Omar and Sam a few months ago and I love it. When I heard that it was a "rebuilt" title, I was a bit skeptical about buying the car. Omar explained that the reason why it was totaled was because it was in a minor fender bender. Literally. He showed all of the pictures prior to all of the body repairs and they were so minor that I surprised that that it was totaled. The other day, I went in because my check engine light went on. They were super busy but still took me in and told me that I simply didn't tighten my gas cap completely and they let me go, no charge. I'm so grateful that they are honest and trustworthy, considering they could have up sell me into something else. I recommend anyone to come and get their car services or buy a car from these guys. They are amazing and super efficient and great at what they do! read more

Tony L.

9 years ago

After going to a dozen or so used car lots and meeting with private sellers as well we finally found Sams! Completly defeated from always feeling like we were being lied to or scammed we found Sam's on line and at first glance was not impressed. We asked to look at a car and Omar let us look at an older subaru, when I popped the hood I could tell it was in an accident and immediately felt like I was being lied to again. Omar got free and came out to show us some more cars and BAM he comes out straight and honest with us and let's us know he is in the business of salvage repair and resale. He shows us the perfect car for our son and we bought it. Here's where Sam and Omar are different.... we had a small problem with a water leak and Sam hooked it up. Thank you Sam and Omar for being stand up guys. I highly recommend Sam's. read more

Hussein K.

13 years ago

Sam thank you very much for fixing my AC, I'm not happy because you just fixed my car, now I know where I should go, I was tired trying find someone honest and knows what he is doing, they even did not find where is the problem, i been charged about 500 dollars, and every time mu Ac goes down few days later, then I was looking around yalp to see the reviews, and find Sam , I took my 2007 Mits Galand to sam at 1602 S Lamar Blvd, first he was so nice, I explained the issue, he siad where is your car, I told hime I parked it out there, told me give me the key and have a seat , then he told me that he will check it for 65 $ and will start from there, he found the problem, just one hour for just 150 $ including the checking, the AC charge, tax and the repair,he was so professional, honest. he realy deserve all the good reviews. read more

Lily W.

13 years ago

I have never written a Yelp review, but I just had to because I had the best experience with Sam's Auto Care! I was in the market for a used car and found car dealers to be pushy and dishonest. Sam's son Omar (who works at Sam's Auto Care) advertised a Subaru for sale so I went down to Sam's Auto Care to check it out. As a new car buyer, I was not very knowledgeable about cars and was worried about being scammed. But Omar was so honest and patient with me and answered all of my questions, without pressuring me into purchasing the car. He let me test drive it twice and even picked me up at my house since I didn't have a car. He gave me a great price, and the car rides great! I'll definitely take it to Sam's Auto Care for tune ups and maintenance. read more

John M.

11 years ago

I had a great car purchase experience with my teenage son with Omar at Sam's. Although the car had been rebuilt from an accident, Omar was up front with the history, his business model, and even provided photos. Omar pointed out to us that the airbag indicator light was on and replaced the faulty sensor as soon as the part arrived at no additional charge and I felt safe that the SRS system was repaired correctly. With the repairs the car was basically like new at a great value price. We live in the Zilker neighborhood and it's great to know that there is fast, reliable, honest mechanic just around the corner. I'll be using Sam's for my BMW and any other car repairs. read more

Rachel E.

11 years ago

These guys are the best! I just had my entire A/C system replaced by them and I am very pleased with their work! I had shopped around with 3 different shops in the area and one was a National Company. Omar was able to give me an excellent price - $300 less then my lowest quote. I brought my vehicle in around 9:30 am and they called me around 2:00 that afternoon to let me know that it was ready for pick up - super fast! They are always so helpful, patient, and go above and beyond with the customer service. I highly recommend Sam's Auto to all my friends and neighbors, these guys truly know what they are doing and genuinely care for their customers. read more

Karyn G.

12 years ago

I have been going to Sam's for years with various vehicles. In the past I have taken my car to Yost automotive on a recommendation and had terrible service with repairing some broken motor mounts. In less than 3 years I had broken motor mounts again and decided took it to Sam. He replaced two motor mounts that should have not needed to be replaced in that short amount of time, arm bar and some other things that needed to be replaced just as breaks and pads. He is fair, honest and reasonably priced. He will seek out used parts if necessary to save on cost. I have known him for years and my family uses his services as well. read more

G F.

14 years ago

Sam's will get all my business from now on. I walked in on Monday, 15 minutes before closing. Told the guy at the counter, either I just needed steering fluid or there was something really wrong with my car. It sounded terrible. Could I leave it overnight for them to look at? The guy said they were booked solid. I'd have to bring it back Thursday to get checked out... unless it's just steering fluid. He came outside, listened to the car, looked under the hood, gave me a free quart of fluid, and sent me on my way in about 3 minutes. No charge. I can see why Sam's is so busy. read more

Robert S.

11 years ago

I purchased a 2008 328i from Sam's. Best decision I've made in some time. Sam's took stellar care of me. Sam's thoroughly went over all the repairs that the shop had made. Not only that, they saved me some time by having someone run to the DMV for me while we were finishing up the transaction. I had one minor issue with an exterior light. I brought it by the shop and they fixed it for free. Indeed, excellent customer service. I've driven the car throughout Texas with no problems. I can't say it enough, I'm extremely satisfied with my purchase. This place is the real deal. read more

Jennifer X.

13 years ago

After visiting several body shops, I decided to use Sam's based their excellent customer service, reasonable price, and other yelpers testimonies. I am more than please to tell you they did not disappoint. My Nissan Altima had issues all around, literally - scratches, dents, and among other issues missing paints. I wish I had taken photos to show you how terrible the car looked previously. Now it is shiny and brand new. Furthermore, they went beyond and above what we had previously agreed at no cost at all. I am ecstatic to drive off the lot in a brand new car. read more

Gena B.

13 years ago

My husband and I have used Sam's for years.We have 5 cars in our family with all of the kids and they have worked on all of them at one time or another. They are so honest and upfront- they will not waste your time or money. If they can't do the work they tell you...if they can do the work it will be priced fair and repaired in a timely manner. I trust them and know they will ALWAYS treat us well. I tell everyone about Sam's! They are awesome! Go to Sam's!!!! Sam and his son, Omar are truly wonderful businessmen to deal with. read more

George P.

12 years ago

I've been going to sam's place to maintain my car ever since 1999, mostly just to get oil changes. I have never had a bad experience at the place. sam himself is very friendly, as is his son omar and his daughter, whom I just met a few days ago. I have always felt welcome there, and so the few times I've had warning lights go on or heard strange noises from the car I've taken it straight to his family shop, and I've always been pleased with the results. i highly recommend him. read more

Sam's Auto Care - autorepair - Updated August 2026

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