Do not buy from this dealership…read more Purchased a vehicle (2019 Toyota RAV4) a few months back and have had nothing but problems since and major repairs. Both low and high pressure Fuel pump leak, broken undercarriage near bumper causing intense rattling while driving highway speeds, cracked drive chain belt. Just a few days after having vehicle concerns started to show. Called salesman who I worked with and they avoided my calls. Sales manager also refused to have their shop take a look at car unless I paid a $500 inspection fee. Save the stress and go anywhere else!

Will not be returning for oil changes. $25 price increase, I'd rather go to Valvoline or Midas. At…read moreleast they offer discount coupons. My setvice advisor Alejandro did not. I've been getting my oil changes here since i purchased the vehicle and everyone else was always so helpful. That changed today.

chris M. and Anthony were incredibly helpful and made the wntire process easy and comfortable. we…read moreare happy with our purchase. loved their selection of vehicles as well. will refer others when the need arises.

I want to share my experience so other consumers are aware and can protect themselves…read more On January 23, 2026 I took possession of a vehicle from this dealership after placing a $2,100 down payment while financing was being finalized. When the bank did not approve the loan, I returned the vehicle on February 4, 2026 as instructed. I was told my down payment would be refunded minus the mileage I used. However, the dealership claimed I drove over 1,000 miles and deducted that amount from my refund. I have timestamped photo evidence showing the odometer reading 74,182 miles at the time I left the dealership. When I returned the vehicle, it showed only about 300 miles driven. The documentation the dealership provided to justify their numbers was a state inspection dated December 27, 2025. I didn't even step foot on their lot to look at vehicles until January 19th. They also deducted a $150 detailing fee even though the vehicle was not clean when I picked it up and had liquid leaking inside the car. I was told to return to the dealership for a detailing but it never happened before returning the vehicle. After weeks of trying to resolve this directly, the dealership said they mailed my refund check. When it arrived, the check had the wrong name, was misspelled, and was not dated, so the bank refused to accept it. I am still attempting to resolve this situation and have filed a formal complaint with the BBB. I recommend that anyone doing business here take photos of the odometer and keep copies of all paperwork.

We have used Blake and Mid Tex several times and they are amazing! Super honest and fair, they…read morealways go out of their way to make sure we understand our options and deliver on exactly what they promise!

Do not buy cars from this place. I did and the car broke down after I paid it off. The head gaskets…read moreto the engine broke and come to find out this agency used JB Wells on the head gaskets and glued it back on the motor. The mechanic I took my vehicle has do do alot of repairs because this agency lied to me and told me I was getting a good vehicle.. They are a bunch of liars, well he is a dang liar. NOT HAPPY!!!!

These guys sold me a car on a Saturday and less than 4 days later it breaks down. The guy who…read morehelped me with the car promised if there was ever an issue to bring the car back and that they would fix it. I dropped the car off and true to his word they fixed it. They told me it would be done by noon and I didn't get a call until 4pm. He tells me I have to pay for the part before I can take the car home. Problem with that is the part was messed up before selling it to me and wasn't discovered until I got home. I told him that it wasn't good business to promise to fix the car on them, just to turn around and charge me before I can take the car I just got. Then the "manager" comes arguing with me because I signed the contract. And as is was displayed before I signed. I told him legally he isn't allowed to sell a lemon to me. He responds you shouldn't have signed and we have a no refund clause so it's final. If I dont pay he would take the part back out and tow my car to my house like that. Funny thing is, to tow to my house would cost more than the part. DO NOT BUY FROM THIS DEALERSHIP. They are full of lies and the guy who sold to me keeps telling me 1 thing and the "manager" is telling me another. I'm gonna go back up there tomorrow and talk to the owner. This is horrible customer service!! Camera back the next day and was told yesterday's offer was no longer on the table. They were giving free labor now they are adding labor cost to the part that was broke. Smh you can't make this stuff up

Great service! Very kind and make you feel like family! Great prices and will work with you! I will…read morebe coming back!

I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

This is an exemplary dealership of which all should aspire to be. Without being negative about the…read moreother option downtown, Sewell is leaps and bounds better. We took our 2018 F-Pace 35t R-Sport for complimentary scheduled maintenance which wasn't purchased from this dealership, but they treated us as if we did. While waiting, we inquired about viewing the 2020 F-Pace SVRs that were on the lot. Justen Green, our sales experience manager, promptly showed us multiple options that accommodated our requests. After a few test drives, we immediately knew which one we wanted. Justen provided a very seamless, no pressure, hassle-free service and handled the entire sale from beginning to end without us being juggled around by other staff. Joe Ramirez, our assistant service manager, always greets us with a smile and is so keen to resolve any issues our vehicle may have. Also, thank you Valerie, for being awesome with our daughter. They truly make us feel like part of their "Jaguar Family" here. To note, I was a bit concerned when Sewell took over Park Place a few months after we purchased our vehicle, but I haven't noticed any changes yet; same great staff, same great service. PROS Complimentary car washes Same day service and extended service hours Complimentary loan cars Ceramic coating CONS None

Our recent purchase of a CPO Defender was AMAZING!…read more Luke D'Alessandro, our sales associate, is one of the most genuine, enthusiastic and pleasant individuals to work with when buying a car. Detailed, listening with intent and very knowledgeable about the vehicle, the buying process, the dealership reputation and customer service, really comprehensive skills and a great attitude. WOW! HIGHLY RECOMMEND!! Harrison Engelby, our sales manager, went the extra mile to support Luke with his attention to detail and helped expedite finalizing the purchase above and beyond our expectations! AMAZING!

I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

It's been a couple of years since my last review. It seems as though some things have changed such…read moreas the Penske acquisition, and the fact that coincidentally there's lots of one star reviews in the last year or two. The complaints stem from both the sales and service aspects. You may wish to scroll through all the one star reviews so as to avoid any possible pitfalls yourself. As for me, I've not had any problems and I usually have a list of things I would like addressed upon arrival as far as maintenance goes. One thing I noticed that's new is that when you check in it's likely you'll get a call from the sales department asking if you wish to have your car appraised to sell to them (I did). To be honest, I wouldn't buy a new Lexus today with all those small four-cylinder turbo engines and the new spyware cameras that watch you driving. I love my 2010 ES 350 and I wish they still made them like this. I'd definitely buy another one. My visit consisted of a 30 point inspection, drain and fill transmission service and serpentine belt inspection. I did ask to see a sample of the tranny fluid to see how dark it was since the car comes with no dipstick, but they forgot my request. They did run into a problem with the drain plug being stripped from the previous tranny shop so they had to get one from the Toyota location which added an extra hour and a half to my wait. Altogether the inspection and trans service set me back $532. It would've been nice if the inspection included a diagnostic scan to check for any codes. Overall, everything went well, and Harold my advisor was very attentive. You'll pay a little more here than the average shop, but at least you get the right parts and fluids. I'll be back when I need something else fixed.

We had a really excellent experience purchasing a new car at Hill Country Volvo. It's a lovely…read moredealership - very clean, open, modern style just like their cars. We worked with Reuben who was wonderful - not super pushy as a sales person, very friendly, and gave us all the information we needed. He let us test drive several cars we were interested in and laid out all of our options very transparently. They walked us through the car we purchased (an EX30 Ultra) and all the features of it. They own the other location in Austin as well. They provide a one year guarantee repair for dents/scratches on the car as well.

This was the most smooth, informed, professional, friendly, and predictable purchasing of a car…read moreI've ever experienced! Context: I am very diligent about doing research when it comes to car purchasing. I had gone to Mercedes, Audi, Tesla, Lexus, & Cadillac, to test drive vehicles on top of weeks of reading reviews, watching YouTube videos, etc. I went to the dealership because of two different CPO 2021 XC40 models I saw online. The prices online were the true prices (no surprises, which I appreciated). The receptionist was friendly and introduced me to Alex, the salesperson who would be helping me. I told Alex what features I was looking for, and he confirmed only one of the two had it which saved us time. Alex was not pushy, but truly was just a wealth of knowledge. For the test drive, I had already done all of my research online and was very informed. Alex offered an overview of the vehicle - I said sure, thinking I'd already known most of what he was going to show me. I was wrong! Alex went through each setting on the infotainment system including active safety features, how to pair a phone, how to pair TWO phones in case I had a business phone and a personal phone. Alex is such a resource that made the buying experience better than I could've imagined. The test drive went well and I put a deposit down on the car with plans to purchase it a few days later. When I came back, Alex was there who introduced me to the finance manager. The finance manager was just as professional, informed, and friendly as Alex. There were no hidden agendas or 'gotchas'. What I also appreciated is that I was prioritized and treated with respect. There were several other dealerships I had gone to with a man where the employees would talk directly to the man instead of me who was the purchaser. Also, it's a good spot for a photo op if you want a picture with your new car :) Highly recommend test driving, sales, and service here!