I thought that my Android was ready to go where cell phones go to die. The screen was working, but nothing could move, no scroll no phone or text. I tried 3 days to find and rectify the problem. I contacted Samsung who said to seek a local repair shop. A neighbor recommended Batteries Plus. So glad I went to see MANCE A. He literally saved me!! He took my phone, consulting his own phone and ten minutes later, it is good as new!! He mentioned to get the update and reset the WiFi, which I did. I am impressed and indebted. Mance A. is out of the South Lamar store (2300 South Lamar) They will take care of you. Batteries Plus is the place to go in the first sign of trouble read more

Some more great service here at batteries plus. I dread the day I come in and Chris G is not on duty though he assures me everyone that works here super qualified. Five stars all the way guys.! read more

Batteries Plus - Battery replacement. They also replaced screens watches and many other things. - Battery Stores Near Me - Austin, Texas

Stopped by on a Monday evening desperate for a new car key battery and the guy working was super knowledgeable and quick to change out the battery. Seamless operation. He even taught me how to start the car if the key battery ever dies again. read more

I came to batteries plus with a DEPLORABLE car battery. It was completly dead, corrosion everywhere fusing parts together, and an extremely difficult project. I was helped by Christopher G. and he was SO wonderful! He came out with a smile on his face and worked in the heat for over an hour until the job was done. He was very knowledgeable, and never made me feel embarrassed for the condition of my battery. If you come to this location- ask for Chris!! (and give that man a raise) read more

Really poor customer service. Came in 5 minutes before closing time and they had cleared the register and could not sell anything. Plus employee had family members and dog there. Unprofessional. read more

I have been going to this place for at least 15 years and while a batteries and bulbs store seems very limited in purpose, Batteries Plus on South Lamar is anything but limiting to me. This trip I took my iPhone 8 (yeah, I'm old too) because I thought the charging port needed replacement. I got a quote on the phone and went expecting to spend around $100. Instead the attendant (Jason I think) said let's verify that's the problem. He immediately cleaned the port out removing years of lint build up, plugged it in and it began charging. He fixed it and did not charge me. Not saying he can fix your iPhone for free but he knows what he is doing (been there 16 years). Not sure I could have gotten that result anywhere else. read more

My phone died in the middle of the night. I had a flight scheduled the next day and could not be without my phone. I made an appointment online at 1 am to have my battery replaced. I got to the store at 9 am and 45 minutes later my phone was back in service. I couldn't be more pleased or appreciative. Great service, quick and easy. I highly recommend the Batteries + Store on South Lamar. They always come through! read more

My battery was completely dead. The mechanic at Firestone got me back on the road checking my starter as a comp! I would recommend them to anyone! read more

Love this place! My car battery died on a Saturday and I thought to try here for a new one. I'm so glad I did. Lance had my old battery popped out and the new one installed in less than 5 minutes! If only everything in life (especially regarding car maintenance) were this easy! read more

My kid dropped their iPhone this morning before school and the screen broke. Of course this means the apocalypse is nigh. I brought the phone in to We Fix It Phone Repair and Nick repaired it posthaste. The repair was cheaper than I was expecting, and my high school senior was overjoyed to have their lifeline returned to them before lunch. Thanks for stopping the apocalypse, y'all! You guys are now our go-to for phone repair. :) read more

Today I went to this batteries Plus on south Lamar because the one on Brodie closed a year ago. I went to have the batteries on 2 key fobs changed out that I get replaced annually and my wife's watch battery. The guy who waited on me was excellent he noticed the watch was still moving so he checked it and it was fine changed out 2 key Fobs batteries so I'm good for another year. I change them out on my registration month so I never have to remember when I changed them out so cheap insurance. He was super friendly and I was in and out quickly. He could of changed out the watch battery even though it didn't need but was honest and provided good customer service, I will be back for sure. read more

Called to get information about a car battery, but was immediately put on hold by someone who answered the phone. Stayed on hold for ten minutes and then decided I had wasted enough of my time and hung up to call other possible vendors. read more

Anthony M and his boss were super helpful and knowledgeable and were able to help me quickly resolve my battery issue. Greatly appreciated and will definitely come back. read more

Batteries Plus Bulbs had an obscure battery for my thermometer and their pricing wasn't terrible for a local place that had it in stock same day. But compared to online it was pretty bad, I could have had 10x or more for the same price. But anyway, no problem I get it. I came in during Covid-19 times and called when outside as instructed, and the guy seemed really put off with bringing the battery to my car, which is what the email told me I had to do. I dunno, maybe the guy was having a rough day, but I was pretty put off that me supporting their business was such a negative to him. Hopefully I'm just reading the situation wrong, but I was pretty bummed to know that my presence was enough to put someone in a bad mood. read more

We found what we needed, and there were plenty of folks in the store to help everyone! Super friendly and knowledgeable!

Awful service. I called in a week prior to my visit to check on part availability. They stated they would follow up to confirm when they arrived and was given an ETA of 2 days. They never followed up and I had to confirm 7 days later that the parts were ready. I was told my 3 fixes would take 1.5 hours and then they recommended the coffees shop down the street while I waited. When I arrived, they tried to talk me out of the fixes I needed. This is a work phone and it should have been charged under a work ticket but there was no recollection of this corporate agreement. They confirmed they would change my camera lens and battery. I left for the hour and a half and mistakenly left my car in the lot. I returned and was informed that they only changed my battery and that changing the lens on a camera "is difficult because it is soldered in." All iPhones are. I was baffled. I came to have 3 fixes and only had one completed. When I returned to my car, I had been booted and the attendant was waiting for me. $100 for removal. (My fault, but while I'm complaining, might as well include). TLDR: don't park at the store, don't use this store, if you are there, look out for the creepy parking attendant that waits for you to leave the premises. read more

Pretty handy and helpful place. Needed a replacement motorcycle battery quickly. They had it in stock. By ordering online, got a 10% discount. It was ready when I zipped by and worked perfectly. Gentleman working the store was knowledgeable, friendly and nice. Good as it gets! read more

Appalling anti-mask behavior in the middle of a giant Delta surge. I need a new battery installed in my iPad. After calling to check stock, I stopped by this store (2300 S Lamar Blvd, Suite 103, Austin, TX 78704) a little after 2pm on Wed. Aug. 18, 2021. There was a picture of a mask on the front door. I masked up, went in, and was greeted by an unmasked guy by the back counter. I told him I was there for a new iPad battery and handed him my iPad. I then asked if he would mind putting on a mask. "Yes, I would mind," he replied. "You won't put on a mask?" I asked. "No, I'm not gonna do that," he replied. I was incredulous, this being the middle of a giant Delta surge here in Austin. I told him I was taking my iPad back and taking my business elsewhere. He encouraged me to do just that. I also said that I was going to report this incident and asked for his name. "I'm not gonna give it to you," he replied. "You won't wear a mask and you won't give me your name???" I asked. From behind dark glass in front of a repair station another guy piped up, "We can't be made to do that!" I was about to explode at this point. I left the store, took out my phone to take a picture of the address and the mask picture on the door, and then it occurred to me that, since he wouldn't give me his name, I could take a picture of this guy. I walked back in with my phone, pointed it at him and took a picture, which caused him to shout at me, "You're sick, you know that? You're sick!! You're really sick!!!" Only after I had left did it occur to me that, in fact, I was doing all I could NOT to be sick. Since he would not give me his name, I am posting the one blurry picture I was able to get of this guy. This had been my go-to spot for batteries and phone and device repairs, but I'll never go back again, and I'll tell this story every chance I get. read more

Batteries Plus - Batteries Plus Bulbs door with mask picture right in the middle - Battery Stores Near Me - Austin, Texas

Stopped by to replace my car battery. Scott, was great, very helpful. Not only did he let me borrow some of their tools, he helped me get the old battery out. All while occasionally ducking out of 100 degree weather and back in the store to wait on other customers. Old School Customer Service! read more

I think this store is scamming people. the supposed new battery that i purchased from these guys, and had them install, will not hold a charge for a full day. i think they really installed a used or refurnished battery. scam artists, i will be filing a report with better business bureau. read more

Bought a battery for my car a little over 1 year ago and failed Took it to store after charging all night and they said was good and no warranty It goes dead after two days disconnected in car yet they won't replace it Next time go to Auto zone read more

Batteries Plus - Battery Stores Near Me - Austin, Texas

I showed up 10 minutes before opening time on sunday which is at 10am. The manager/supervisor was 10 minutes late (10:10am). Completely ignored me at the entrance of the store. As soon as he got in the store, he proceeded to work the phones with me standing there. It took another late employee to up for me to get any kind of service. Their customer service sucks. read more

Verbally assaulted by store employee cursing and screaming at me and called a "cunt". Will never shop there again. Love batteries plus but this location obviously cares nothing about how they treat their customers. Even called back to speak with the manager and he said the employee had been reprimanded only. read more

Nick! Nick! Nick! He is always friendly and curious and is why this Batteries Plus Bulbs location is my favorite location for phone repair. read more

I wish I could give this place zero stars. The store in Ann Arbor Michigan did a horrible job with my iPhone screen replacement, so I had to get it redone down here in Austin. The new screen I received worked perfectly fine, however, two days late my phone fell out of my pocket onto a thin carpeted floor and shattered, there was even glass pieces that fell off of the phone! Now my phone has no touch reaction and I have to use siri for everything. The materials they use are horrible quality. I HIGHLY RECOMMEND PAYING THE EXTRA $20 FOR APPLE TO DO IT THE CORRECT WAY WITH THE CORRECT SUPPLIES! Don't waste your time or money at this place. read more

I'm an rough on my phone and these guys have always taken care of me fast and affordably. Twice helping me with a minor issue free of charge, much appreciated. read more

I rarely write a review. Sterling at S Lamar Batteries Plus was an (somewhat) educated consumer's rare pleasure! I went in to buy a deep cycle for my A/C, expecting caution with my wallet. Sterling managed that caution for me! And he integrated my week of online research. So inspired (to write thanks). Ps : bought Duracell 31M, 105ah for $124. Superior options exist, but trying to secure summer cooling on a budget, this is a functional bargain. read more

I shattered my iPhone screen. Called these guys. Brought my phone over, two hours later it was fixed ...beautifully. Bonus, they cleaned out my charge port, and all of a sudden, it's acting like a new phone. Very reasonable price. Intelligent, good guys. A great experience. ...And on a side note, there's all kinds of cool stuff in the store. Who knew? read more

These guys are reasonably priced, efficient and personable. I've gone twice in the past couple weeks, for two different watch batteries and today, a new battery for my car's key fob. Happy to get it done so quickly and easily! read more

Came in with a broken phone, I had read online that this location offers phone repairs. I had gotten quotes from multiple phone repair locations in the area on fixing my screen and replacing my battery, but I decided to stop by Batteries Plus Bulbs for their price. The gentleman working went above and beyond to try to fix my phone. He installed the new screen AND new battery, when that didn't work he tried dozens of other things to try to help. Great customer service at this place! read more

Service was just okay, they were out of stock for just about everything. When I came in, the store was completely empty. The store attendant charges me for a service that I didn't ask for (replacing a battery for me). I thought that move was pretty slimy. North Burnet location, here we come! read more

I have been in several Battery Plus locations in town and find this location on South Lamar the BEST!! Extremely polite, kind and knowledgeable team work at this location with superb team members: Sterling and the store's manager, Mr. Nick! At top of the team is Sterling: the BEST salesman and an incredible technician with a right attitude and aptitude! He is very creative and fast in fixing my cell phone and my watches. Recently he put a battery in my car which has a better longevity and brand (Duracell) and a lot less expensive than other places like Sears or Auto zone! Other team members that I have worked with are Patrick, Richard, and Mance. They are great in what they do. Patrick and Richard work very hard to satisfy their customers and provide best customer service. Patrick is very smart with his technical work, he also is a musician playing guitar and is a vocalist performing around town, Richard is on the shy side a bit, but he sure knows his stuff. Such customer service initiates from Nick as he has good grasp of taking care of his customers and his employees. I have seen him in action and find him as a "manager by example": taking care of the customers, managing the store inventory, and at times sweeping the store's floor. Mike Vatani read more

Went in to get a battery last week. Noticed they did iPhone repairs. Had "Nick" repair the ear piece in 20 minutes. Fast, friendly and good price! read more

Purchased the same product at least 8 times and have very happy with that product. The product was already expensive enough and now they jacked the price up by 70%. Went back to return the product since I can buy it direct from the company for what they were selling it for before. They would not give me a discount or allow me to return it. I will NEVER buy another product from this store even though I try to shop local. OH Well their loss of income. Be weary of them!!! read more

these folks are fantastic. I've hit this place at least four or five times a year for, well, a long time and every time I've gone they have been able to give me the help I needed. I've visited them for specific batteries (car fob, household items (food scale)), and bulbs and always gotten what I needed. as others have mentioned in reviews the staff is really knowledgable. read more

Took an iPhone for a screen replacement after the phone had an unfortunate encounter with the dishwasher. The screen had some glitches (responding much, much later to swipes, freezing). Took the phone back two days later and they said that it must be a faulty screen. They offered to replace the replacement, and it's now as good as new! I highly recommend this location to anyone who needs a new iPhone screen. The people who work at Batteries Plus Bulbs on South Lamar are knowledgeable, friendly, and quick to make corrections when necessary. read more

Richard L was awesome with my phone repair ! Cool dude with great customer service. Repaired my iPhone glass screen within 30 mins while being the only person to work the store. read more

I needed a new battery for my scooter. Auto parts stores wanted $80 for a sealed replacement, and I didn't want to deal with mixing the acid in a cheaper battery and then charging it. I went to Batteries Plus. The guy asked about what I was putting the battery in: "What, a 1000cc bike?" I explained that no, it was only a 125cc scooter. He explained that the battery I had in it was more than I needed, and I replaced it with a more modestly priced battery, AND the acid was already mixed and the battery was already charged. My scooter started up immediately. WIN. read more

We love this store. We go here for light bulbs and most batteries. Why is this our go to store? Sterling, he always seems to be working when we go in. He is old school, very helpful and knows a lot about what he is selling. read more

When searching for a hard-to-find button-style battery recently, I struck out at all of the usual big-box places. As part of the homogenization of America, CVS, Best Buy, Target, Wal-Mart, et. al. only carry four varieties of the most common batteries. And I am not a common dude. I made a beeline for Batteries Plus on S. Lamar. These guys rule! Their selection is massive, and the employees couldn't be more helpful. Upon entering the store, I was given a heartfelt "howdy!" and then personally guided to the section of the store where I could find a replacement. Finding my particular battery out of stock, the employee said, "Let me see what I can do." Two minutes later he found an open-box item behind the counter, tested it to make sure it still worked, and gave it to me gratis. For those taking notes, if you want to create customer loyalty, efforts like this go a looooong way. Thanks, BP...I'll be back! read more