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Batteries Plus

4.0 (104 reviews)
Closed 8:00 am - 7:00 pm

Services - Batteries Plus

Device support or repair

Laptop body repair

Laptop support

4 More Services

Mobile phone body repair

Mobile phone support

Tablet body repair

Tablet support

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Batteries Plus Bulbs door with mask picture right in the middle

Appalling anti-mask behavior in the middle of a giant Delta surge. I need a new battery installed in my iPad. After calling to check stock, I stopped by this store (2300 S Lamar Blvd, Suite 103, Austin, TX 78704) a little after 2pm on Wed. Aug. 18, 2021. There was a picture of a mask on the front door. I masked up, went in, and was greeted by an unmasked guy by the back counter. I told him I was there for a new iPad battery and handed him my iPad. I then asked if he would mind putting on a mask. "Yes, I would mind," he replied. "You won't put on a mask?" I asked. "No, I'm not gonna do that," he replied. I was incredulous, this being the middle of a giant Delta surge here in Austin. I told him I was taking my iPad back and taking my business elsewhere. He encouraged me to do just that. I also said that I was going to report this incident and asked for his name. "I'm not gonna give it to you," he replied. "You won't wear a mask and you won't give me your name???" I asked. From behind dark glass in front of a repair station another guy piped up, "We can't be made to do that!" I was about to explode at this point. I left the store, took out my phone to take a picture of the address and the mask picture on the door, and then it occurred to me that, since he wouldn't give me his name, I could take a picture of this guy. I walked back in with my phone, pointed it at him and took a picture, which caused him to shout at me, "You're sick, you know that? You're sick!! You're really sick!!!" Only after I had left did it occur to me that, in fact, I was doing all I could NOT to be sick. Since he would not give me his name, I am posting the one blurry picture I was able to get of this guy. This had been my go-to spot for batteries and phone and device repairs, but I'll never go back again, and I'll tell this story every chance I get.

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1 year ago

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Frank M.

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11 months ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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6 years ago

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2 years ago

We found what we needed, and there were plenty of folks in the store to help everyone! Super friendly and knowledgeable!

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5 years ago

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9 years ago

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3 years ago

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9 years ago

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7 years ago

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5 years ago

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7 years ago

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6 years ago

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4 years ago

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8 years ago

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4 years ago

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8 years ago

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8 years ago

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17 years ago

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Review Highlights - Batteries Plus

Sterling carefully explained in detail how to do it correctly should I attempt to do it again.

Mentioned in 7 reviews

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Rossmann Repair Group - New USB drive

Rossmann Repair Group

(482 reviews)

West Campus, University of Texas

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

I went in on a Friday midday in June. Was quickly greeted by a worker. I gave him a broken MacBook…read moreand he said it'll take 5-10 minutes for a free diagnosis. After about 5 minutes he came back stating the power rail was broken, but I did not proceed with the repair, as the cost of repair was more than the value of the laptop. The quote was half of Apple's quote and came with a guarantee if that I will not pay if they can't successfully fix it. This is miles better than the Apple store as they would make you wait over 15 minutes even though you had an appointment just for the "genius" to say you need to quote an $800 logic board replacement. Best of all there was a cool painting of Clinton the cat!

Batteries Plus - batterystores - Updated May 2026

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