Highly recommend this business! The owner responded to my message quickly with a fair price for my…read morephone screen repair. I went in this am and was helped quickly. Staff was professional and friendly. It turned out I did actually have a screen protector so I just had to replace that and it took just a few minutes. Easy peasy!

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!

I can't recommend this shop enough. The first time I called, I was still shopping around and…read moregenuinely unsure what to do with my phone. I didn't know if it made more sense to sell it, replace a part, or do something else entirely. Instead of pushing me to come in or trying to make a sale, they actually walked me through all my options in a really thorough way. They explained their pricing clearly and also helped me understand what different repair paths mean cost wise depending on where you go, so I could make an informed decision. That level of transparency really stood out and made it clear they weren't just trying to get me through the door. I've since been there twice for repairs, and both experiences were great. Everything was fast, transparent, and affordable. I've never waited more than 10 to 15 minutes in the waiting room. The second repair was more involved, but they were upfront about the timing. I dropped my phone off, came back about an hour and a half later, and it was ready. When I later noticed a small issue and brought it back, they took care of it immediately with no hassle and no complaints. The space itself is quaint, and they usually have something funny playing on the TV, which is a nice touch. If you're looking for honest people who clearly explain what you're paying for and why, this is the place. I'll definitely keep coming back here as long as I live in the area. Thanks yall!

I brought my MacBook Pro that I deleted by mistake. I was not able to reinstall the OS by myself…read more they took care of my laptop in less than 2 hours. Running a new OS.

This is my go to place to get my iPhones fixed. They are always professional, and the turn around…read moreis usually about a day or so. I recently brought in a phone that I tried to fix myself based of a YouTube video that made it look like a quick fix. Needless to say, it didn't work, so I ended up bringing it in. I was initially quoted a price to have the whole piece replaced. Fortunately, they were able fix it without having to replace the part for a much cheaper price! I learned my lesson, and will leave the repairs up to the professionals. I would recommend this place to friends and family.

I'm all for small business but my only experience with iSmashed went like this. Android user; kind…read moreof a roughneck. Have a working cattle ranch; primary paycheck comes from communications. This means your cell phone works because of my industry. Guess I'm the Pig Pen of Hays County. Awhile back when my charging port stopped there was a similar business in Bee Cave. I'd walk in and less than 5 minutes I walked out no charge. Call me when you break your screen he'd tell me. Flash forward a few years and enter this business. I'd survived on Android Auto BT devices and wireless chargers for years. My port needed to actually work. Explained what I needed and he quoted I think $35. I could be plus or minus $8; even searched all my transactions for the actual total. Six minutes of work.....Told him the same story I told above and I get quips like that don't pay the bills brah. It's a good deal MAAAAN. Well, I just ordered the S26 Ultra folks. It's coming but a special surprise via the Samsung rep in the nearby Belterra shopping center. My own tool so I NEVER have to visit iSmashed again for the same issue. Pic posted; find your own online. Arrogance destroyed......

My phone went dark. The screen went dark, that is…read more I called several repair shops, and no one could help me. I Googled UBreakiFix locations. I came across this establishment. Although they were backed up with orders, the nice employee accepted my need and allowed me to bring in my phone. My phone was repaired within a couple of hours. Although the total cost was $324, I accepted the cost due to needing my phone. It's so sad that I was dependent on my phone working; like I couldn't function without it. I gave this establishment 5 stars because they repaired my phone where others couldn't. If I ever have another phone problem, I'll definitely return to their shop.

Being generous with the extra star. I called ahead of time and spoke with Jay or Jacob. I explained…read moreI had a Gen 1 Microsoft Surface Book and the battery was swelling and splitting the case. He was unsure about the parts so I looked up the battery for it and gave him the part number. It was about $30-$50. He appreciated the effort, quoted me $150 to get the job done and said to bring it by so they could log it in. I live in Dripping Springs so I told him I'd make time to get it over to them as they were about an hour's drive from me. The next day I get the laptop to their storefront. A guy at the desk looked over the laptop and brought it to the back. He came back and said his manager was going to quote $250. I let the front desk person know that the price quoted was $100 less. He replied that Jacob was "just a tech" and that his manager's price was what they'd honor. I asked for his manager's name and was told it was Joaquin. I wasn't too happy about the "bait and switch" they just pulled on me but they already had me all the way across town at that point in time. I felt like a chump. The front desk person was having trouble getting the laptop logged in to their computer system and had his manager "Joaquin" come to the front to help him. Joaquin wouldn't even look at me or say hello or even acknowledge my presence. I just stood there quietly. I never said one word to this person. I was feeling like this guy was gouging me on the price and that I also felt that he knew full well that $200 was him being way overcompensated, possibly personally, for a battery replacement. Joaquin just snubbed me, turned his back on me and then walked away. I asked Front Desk Person if I would be getting a detailed receipt showing the amount I paid for the battery and how much they were charging me for labor. He told me no. I would receive a receipt for the full price to include labor and parts. Of course this obscures what I'm paying for labor and parts. No mention of going through insurance or anything else. Front Desk Person just kept his eyes focused downward. The guilt at what they were doing was evident. He also proceeded to charge me $60 + tax for an "advanced non-mobile troubleshooting fee totaling $64.94. He said that was just in case I failed to pick up my laptop. What in corn-dog hell? I'm already feeling like a fool getting fleeced and they're just sticking it in and twisting it now. So, I need the laptop and the swollen battery is a fire hazard so I'll go ahead and let them pluck me like a chicken. I paid the $65 and I will pay the rest of their fees IN A MONTH which was the time they said that they could have it ready by. But I will never recommend them to anyone ever. This was a classic BAIT AND SWITCH where everything is all rosy and positive until I (the patsy in this crime drama) makes his drive out to get the job done and then gets stuck with an astronomically high bill after the fact with a take it or leave it attitude. Oh, I'll pay your fees but you've made an enemy out of me. Never again.

Great customer service. When I first got my screen replaced, I hastily made an angry review because…read moremy battery was dying faster than it usually did, but I learned that was simply an issue with the screen itself, not necessarily with the service that was done. The owner himself helped me out and replaced it with a higher quality screen. He really saved a headache. He very easily could have ignored the bad review but went out of his way to help me out, I'll be coming here again for phone cases and other needed fixes. Thanks again!

Responded in under an hour and quoted a great price. I arrived at 12:00pm he had it fixed with a…read morenew battery in 30 minutes. A very satisfying experience. Phones are an important part of life no doubt about it. I am very pleased.

Great service Arrived right on time did a battery…read morereplacement in just a few minutes 2 days ago was heading to a show at the new moody center Direction app draining my phone ( tickets on my phone for ticket master ) Don't want to go through that again

I went in because my battery in my Galaxy S21 was at its end. It was even bulging the case…read more A little expensive, and took a little longer than they said as the seal needed to dry. But it's a very good battery and the in my phone hadn't lasted as long on a charge in many years.

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

Highly impressed by the service at 1Up! It's never fun to have a cracked screen, especially on a…read moreSaturday night. I found 1Up online and made an appointment for first thing Sunday. They give you a 10% off coupon for making an appointment, and make sure to get you right in, and out! They had my repair done in less than 15 minutes, and it only cost $67 for an iPhone 7 screen repair. They didn't mind me bringing my dog in with me either on a very hot day. I highly recommend them and would definitely use them again, and refer anyone in need! Tip: parking is a nightmare because it's on the drag, so either give yourself plenty of time to circle, or just park in a safe lot and walk!!

Just giving this place a 5 stars because they continuously keep cleaning out my phone for free for…read moreme when it gets too dirty to charge up. They could have charged me for it, but they never do.

I love this place. It is my go to place whenever my screen protector gets scratched or cracked…read more They pop on a new one and I pay $10 and off I go.

Came here 13 months ago after I shattered my iPhone screen. Received great, friendly and fast…read moreservice back then. Fast forward to this week, when I dropped my darn phone again. Screen seemed fine, but light was shining through on the edge. So here I go again, bracing myself for the replacement costs of the screen, which was so not budgeted for. But guess what? The fixed it for FREE under warranty, despite it having been 13 months ! How AWSOME is that? Definitely recommend for all y'all's phone screen fixes. Takes about an hour, and they are also Apple authorized.

IMPECCABLE SERVICE!!! Coming here for all my phone needs in the future…read more Great prices, great service, and I appreciated that I was updated throughout the process :)

Let's see. Realized like a month later that my screen replacement was not flush or down all the…read moreway. Literally can see there is an angle on it.