What a gem! We searched for weeks to find a company that could sell us and install a trailer hitch…read moreon our 2025 Toyota Grand highlander. Some of the Toyota dealers were unresponsive or not interested. Other Toyota dealers want approximately $2400. After posting on etrader we received a call from Joshua of Texas Hitch & Truck Center. after a couple of phone calls with questions we had we decided they were our best option. They were really terrific and we paid less than have the price the dealer were charging. Both Joshua and Hector provided the full support we needed and they did it within hours. A really trusting and positive business. No tricks and no worries. My wife and I highly recommend Texas Hitch & Truck Center for their technical knowledge, quality work and great price. Antonio V

These guys were awesome and honest, communicated well and also had great suggestions, I will be…read morereturning here to have more work done in the future!

After leaving one AutoZone, I stopped at the one at 2602 S Congress and I wished I would have kept…read moredriving. Max, I'm pretty sure that was cashier's name, ran a test and told me that my oxygen sensor was bad. He states he knows a mobile mechanic, Edgar, and he doesn't speak English; he gets to shop in less than 5 minutes. Max asks me to move my car to the side; he stated the store manager is cool but the general manager has a problem with people working on cars in front of shop. After part is "installed," Edgar puts numerous bolts in a garbage pail and drives off. My car gave out shortly after starting it; call AAA. I went into store to ask for name and numbers of sales associate and mobile mechanic. Wrong numbers were given; not surprised.. Before car was towed back to San Antonio, the tow truck driver looks where oxygen sensor is and tells me nothing is there. Yesterday, car was towed again and I asked the guy if he wouldn't mind telling me where a part was; he said no and also told me oxygen sensor was not there. AutoZone, in the Windsor Park, area did an excellent job of assessing and did not try to take advantage of a disabled individual. The same can't be said about the location at 2602 S Congress. AutoZone, sales associates like the ones who worked Sunday afternoon, are not a professional look on your company and will have customers going elsewhere.

What lifesavers, shout out Max for helping me with my battery vent. When the plug didn't fit on my…read morenew battery this guy took an hour of his time to brainstorm with me and eventually we (he) figured it out. Without this dude I would have missed my job interview For real, best customer service I've ever gotten!

Upsold me on unnecessary diagnostics tests I didn't need for issues unrelated to what I came in…read morefor. Didn't print out the diagnostics tests they ran or have them ready when they gave me an invoice for $3000 with of repairs.

I took an appointment today to install 4 new tires on my 2013 Range Rover Sport and to do an…read morealignment. After reaching home, I noticed that the DOT date code showed 0924 - which implies that the tires were manufactured in the 9th week of the year 2024. By that math, the tires for which I paid full price are about 18-months old !!! Now the store manager has asked me to come by again on Wednesday at 10am and has promised to get me real "new" tires. Moreover, the TIRE PRESSURE MONITORING SYSTEM is now flashing on the dashboard which requires a visit to the Range Rover service center. Hadn't expected this from a trusted name like Goodyear and I'll have to say my trust levels are running low with them. Deeply disappointed !

For years their lot has served as defacto parking for Radio in the evenings. They are no longer ok…read morewith this, which is obviously their right. However, how you go about things matters. The neighborly thing would have been to put up a sign saying "No Radio parking. We will tow." Instead their towing company booted every car in the lot a few minutes before bluegrass ended at Radio. Putting up a sign would have stopped people from parking there. Instead this is costing people thousands and thousands of dollars to get the boots taken off. You have to question the motivation.

I am an aging veteran and had a need for a little help with some parts. Great service, and of…read morecourse they had the parts. They also help the vets a great deal with their knowledge and their discounts. No matter how great or small I have found them to be very generous with their time and knowledge. Brian and Justin on separate occasions were very helpful, they went out of their way to help get the right stuff for my vehicle. Thanks, from an old U.S.Army guy, Diego

Had to get a new headlight so I came here because I read they help with the install for free…read more Nothing I couldn't do myself without a YT video, but the courtesy is greatly appreciated! Enrique was so kind and super helpful!

S Congress location is outstanding. Mark really helped me out. Had a unique battery situation and…read morehe had the tools for the job. I will be back!

I had my car inspected and a bunch of items came up so I came to Auto Zone where Luis was able to…read morehelp me pick all the items I needed to do the things and save a TON of money. From coolant to air filters, I was able to get all the things I needed and Luis gave me the confidence that I could do it all by myself!!! Thanks Auto Zone for having such great customer service!!!

I recently had a dead battery in my truck, so I pulled the battery, taking it to Autozone with the…read moreintention of buying a new one. The young man who helped me felt certain that the battery could be charged, and the purchase of a new battery would not be necessary. I left the battery with him, and when I returned 6 hours later, the battery was fully charged. I reinstalled the battery, and it has worked great ever since then. There was no pressure to purchase a new battery, just an honest effort to make it right. I have had nothing but great service at Autozone!

Joaquin made the impossible possible. One of the ends of my battery cable fused to the battery…read moreterminals and it seemed like there was no way out. However, with some time, patience, and elbow grease - he was able to remove the battery without breaking anything. Would recommend! +Joaquin is a great representation of a service professional.

My blinker light had died and I needed a place that could help change it for me because I don't…read moreknow much about cars. So glad I came to this Oak Hill AutoZone location based off the reviews! I was in and out within about 10 minutes. Cash helped me today he was wonderful and very knowledgeable! The bulb I needed was less than $20 and they changed it for me. Great service!

Manny and team took great care of me. My battery went bad and they were able to process the…read morewarranty and swap the battery in under 15 minutes. They did it all while being kind and friendly.

Scene: the year is 2020, there is a pandemic happening all around the globe and it's 7:00 Sunday…read moreevening on Mother's Day. My car hadn't been driven much over the last 7 weeks due to shelter orders to stay home, so my battery went bad. I had to get a jump start to leave my house for a couple of errands, but I thought once jumped, the battery sort of recharged itself. Not so Lois Lane! It died again at the gas station and the kindness of strangers took care of me. So, in a mild panic, I needed to find a way to replace my battery on a Sunday evening and Yelp steered me to Auto Zone. I was like, huh? But one reviewer said she got her battery replaced in 10 minutes & I was all like HELL YEAH. ON MY WAY! First of all: ain't NOBODY open late on a Sunday in Austin for an emergency like this, so I was already impressed when I walked in. Second: because it's late on a Sunday, there was only one in line ahead of me, so I was seen quickly. Third: Robert Ruiz might as well have revealed his Superman cape as he swooped in and showed me the battery he recommended AND it came with FREE INSTALLATION (!) by him because he's awesome. They typically don't change out batteries in my particular pain-in-the-ass car, but he said he could totally do it. Fourth: installation was complete in 10-12 minutes and I didn't have to wake up Monday morning having to seek out another jump and then go to have it replaced at some big box shop where I know the wait would have likely been much longer. Thank you! Thank you! Thank you!

Once again, I had an incredible experience here…read more They are usually staffed with just two individuals but a few years ago I remember there being three. That's alright, the customer service was just as good. Sid checked me out as I bought lightbulbs for my vehicle as all of them had burned out. I straight up told him I didn't know how to install them. He said he would assist me -- and that he did. Not only did he install 5 bulbs but he even went back and forth inside the store to get the right tools to undo my light fixtures. Otherwise, prices are high. I don't care...this customer service is awesome. Chris was even a big help for other customers.

Wow! Talk about great service. I went to O'Reilly because my car battery died. Branch manager…read moreIsidro was super helpful and kind. He's very easy to talk to and took great care of my car. He even cleaned my battery terminal connectors which were acidic. It's super rare to find this type of quality service in the automative industry. 10/10 cars

Came at 10:30 at night they close at 11 for a fuel line disconnect tool asked to use the restroom…read moreat first the girl said "Yea go ahead" and then said "the door is locked " , so I go and ask for the Key and LEO says "Yea the restrooms are closed " . 30 min before closing ? Okay I understand but the way he said that the tone he used sounded very arrogant.

Walked in not knowing much about auto parts ...Leo helped me…read morefind the right part for my neighbor that doesn't speak English...or Spanish.... Thank you. Know she can get around b cause of you I am getting rides to work and church.