Joaquin made the impossible possible. One of the ends of my battery cable fused to the battery terminals and it seemed like there was no way out. However, with some time, patience, and elbow grease - he was able to remove the battery without breaking anything. Would recommend! +Joaquin is a great representation of a service professional. read more

My blinker light had died and I needed a place that could help change it for me because I don't know much about cars. So glad I came to this Oak Hill AutoZone location based off the reviews! I was in and out within about 10 minutes. Cash helped me today he was wonderful and very knowledgeable! The bulb I needed was less than $20 and they changed it for me. Great service! read more

AutoZone - Auto Parts & Supplies Near Me - Austin, Texas

1st rate customer service here! When I needed to check out. I wasn't brushed off and pointed to use the self checkout. Someone was willing to walk me there and make sure I knew how to use it. Warned my heart. And the real showstopper was Abi! He helped me install my new plate cover as well as my Texas plates today, with the small talk and friendliness this world is lacking and craves nowadays. I'd come here first for my car needs! read more

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Joaquin was a big help with a battery install. I would recommend to friends and family for car troubles and surely will be back for any of mine. Thanks dude! read more

Busy but nice employees at this AutoZone. Due to a long dental visit for a family member next door today, I was able to see one employee outside helping so many customers, in the heat and all! I needed DEF for my truck and watched as same employee ran in between customers in and out (so many!), still maintaining friendly & helpful attitude. In addition, one young man that was waiting for an employment position appointment, Alex, showed me the self checkout and told me about the Rewards program! I do hope he was hired - he was friendly, knowledgeable and definitely had self initiative. read more

My battery died at the WORST time. I'm leaving for a work conference next week and able to bring my son along. The money I had saved was for the titanic museum for my son and I to go to after the conference (he's 10 and a titanic fanatic) so it was a big letdown to have to replace it the week before. However, Edward S helped me find a reliable (and affordable) battery and installed it for me! He was extremely helpful throughout the entire process. I hope I don't have to go back in the next 2-3 years, but if I do, it'll be this AutoZone and I'll ask for him specifically! read more

AutoZone - Auto Parts & Supplies Near Me - Austin, Texas

I needed help and this auto zone manager "Anthony" stepped up! he provided information and assistance that would've been weeks for me to get taken care of!! i definitely recommend this location!! read more

This place is so busy yet the Store Manager, Anthony, is friendly, kind and helpful on the phone and in person - excellent customer service in helping me find the right air filters for my cars and installing for me. Thank you Anthony! read more

When my Prius battery died, I had to do a little research to find a new one in the area. I found a couple... NAPA would not install the battery and the other shop was slightly more expensive. AutoZone was quick and presented no issues. I Was helped as soon as I walked in. The Nice young guy helped me unload my car and placed my new battery within 10 mins. No discounts but After core refund, it cost about $250.. that's inflation for ya. I'm happy with this shop, also got my coolant there but ordered online. Convenient location for me at the Y. Parking lot is a little rundown. read more

This location has very good customer service even during covid. I've heard that other auto parts stores stopped assisting with cars. But Paul let me borrow a funnel and helped pour windshield wiper fluid for me. Thank you! read more

Cannot recommend this place enough had some battery issues and Dusty helped with my issues. He went above and beyond and walked me through everything all the issues with the car. Along with that he helped fix things that other mechanics had ruined in my car from before. I will definitely be coming back again for any car troubles I could have in the future and cannot recommend this place enough. read more

Store manager, Anthony and sales associate, Austin both went above and beyond to help me get the correct part for my headlight replacement and installation!! thank you AutoZone 4237!! read more

Edward and Steven are great!! After a long day, I had battery issues and with dealerships being closed for the day, Autozone was the best option. Despite the battery change process not being easy on my car, Edward and Steven did not give up! They kept working on it even though it was late and very cold outside. I am so grateful for their help! Without all their effort I would have been left with zero options with it being so late in the evening. THANK YOU SO MUCH EDWARD AND STEVEN! read more

The staff here was really awesome to work with. Nathan especially took time to explain my options and gave me various pointers on how to care for my car. I'll def be back! Nice selection of things available, well organized. read more

Auto Zone has been my preferred parts store due to selection, pricing and service. They are always well stocked and service is friendly. They have sales. You can get a little lost in there at times because the shelves are tall and there is so much stuff, but they have always been helpful in directing me to the right spot or finding a part I need. This recent trip, I was able to pick up everything I needed, but was disappointed to see an array of customer noses poking out, along with several employee noses, despite their mask sign. I'm sure it's meant as some kind of political statement at this point, but it looks pretty nasty and disrespectful. Only one guy was working that day who knew how to wear his mask properly. Looking forward to getting past this pandemic. read more

Awesome service from the Team at Auto Zone!! Patrick and Tiger are always professional, extremely knowledgeable, and helpful on whatever car I am working on. read more

AutoZone - 1931 Ford Coupe - Auto Parts & Supplies Near Me - Austin, Texas

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I needed a new battery and I called first to see what they had in stock and price. Then I asked what their busiest times were. I called my insurance company for a jump start and headed out. Customer service was fast and friendly. They installed the battery and I was on my way in record time. read more

I don't always need auto parts but when I do; I prefer Auto Zone. The staff at this location is as friendly as it gets. I really don't visit much. Some tools to help me change the oil on the motorcycles, windshield wipers, and phone accessories for the car. I wasn't sure if a cell phone holder would hold my new phone and the guy just cut open the package to let me try it out without purchasing it. It unfortunately didn't work yet his actions saved me time not having to buy it and then return it later. Thats gotta be worth 4 stars! read more

AutoZone - Auto Parts & Supplies Near Me - Austin, Texas

My check engine light was on so I headed to AutoZone for them to check it out. They were happy to help and one of the counter people came out and hooked my vehicle up to the diagnostic machine. They quickly told me what my error codes meant and told me what parts were needed to fix it. I was really glad that they didn't try to "up sell" me any parts or tell me information I didn't need. They handed me my print off of what the error code meant, explained it succinctly, and I was on my way. I'd recommend coming here for error code readings on your vehicle. read more

Very helpful & knowledgeable here. Thanks for your Customer Service. Cade went out if his way to help me out w my vehicle issue.

Steve H. Is my hero ! He's kind, hard working, efficient and friendly. Give Steve a raise !! Love him

I ran into Autozone Oak Hill tonight for one quick, simple item. But, I had no idea where that item would be located in the store! I was greeted right away by Tye, who was so very nice and took me right to what I needed. So often, you go to any store (not Autozone) and someone half ass points in the direction you need to go, to find what you need. It was refreshing that Tye walked me to the section that I needed! That is TOP QUALITY CUSTOMER SERVICE! read more

I was in need of a battery. The staff especially Dwain was very friendly, helpful and kind. They went out of their way to give me good service and installed my battery for me and even welcome my my little dog Charley. These guys are very honest and very helpful. I would recommend this location and store to everyone! read more

I should have left this review a month ago when it happened, but I'm going to anyway to inform anyone who is needed a headlight bulb and needing it replaced. I came here and this old employee guy (didn't catch his name) helped me find the bulb to replace my front headlight. However; I'm pretty sure all I needed was the cheapest one yet he picks out a nearly $30 bulb. He didn't tell me whether he could replace it or not unless I bought it. So I buy the bulb, we walk out to my car and after "struggling" to fit his hand behind the power steering fluid for 20 seconds he tells me he can't replace it and I have to do it. So I have to drive that night to run errands and pick people up with an out headlight for yet another day. I felt like I spent way too much so I instead go to Autozone off of Stassney Ln. in South Austin. Yeah, they picked out an $11 bulb, the big guy who helped me goes out and replaces it for me right then and there! His hands, which were much larger than the old guy at the Oak Hill locations hands fit just fine taking out the old bulb and replacing it. All for nearly a third the price!!! So word of warning; don't go to this autozone. Go to the one off of Stassney. Every employee there was outside helping someone with their car one way or another. That is true customer service; not some guy who probably used the fact that I'm a girl (& have less knowledge of cars) to make it seem like it was impossible to replace the bulb; and overcharge me for it too. Very dissatisfied here. Returned that overpriced bulb that next day. Too bad this shop is the closest one to me. read more

I came here to pick up some new windshield wipers for my 2018 Hyundai Elantra and not only did they replace my wipers for FREE on the spot, but the guy noticed I had ordered one in the wrong size and offered to replace it with the correct size. The wipers work great and the whole process took less than 10 minutes. I highly recommend coming to this location, the staff appeared to be very knowledgeable and kind. read more

Went into Auto Zone today in Oak Hill just needing some new oil and a filter and (what I believe is the manager or should be) Nathan was so nice and helpful! He answered questions I didn't even know how to ask, helped me change my filter, he made sure if there were specials running on what I was purchasing and not once did he make me feel uncomfortable or clueless like most places do when you walk in with the "deer in the headlights" look. I was very impressed with his service and I will make this my go to spot for car needs literally just for the service he provided. Outstanding. read more

This location is great, never been treated anything but kindly here. Nathan does a great job helping each customer above and beyond! Thanks again! I'll be back read more

Brett, Store Manager deserves a huge raise! Brett was so knowledgeable and helpful. He is is the reason I will drive out of my way to Autozone. I refuse to shop ay Advance Auto. Please make sure management takes care of Brett, he is a fine example of exemplary service. Thank yiu Brett for being my angel today. read more

I get the feeling that the employees are not very happy here. I didn't know it before this visit that an Autozone actually exists that that I would rate zero stars. I agree with the other reviews below that describe negative experiences at this location. I too found the unpleasant and least helpful employees at this location and don't intend to go back there. read more

Extremely friendly and helpful employees. My car battery is a bit tricky to change out and the guys showed great team work removing and replacing it. They saved me a pretty penny vs going to the dealership for battery replacement read more

I went in tonight to buy new and brighter headlight bulbs for my truck. Kevin was a great help he talk to me about the different bulbs and one I had bought them he graciously help me install them. Thank you to Kevin and his great attitude I will be a customer for life read more

Horrible store. Here at opening, employees are a few minutes late to open which didn't bother me. but had to buy a brake bulb. they had it and went to buy it. first they asked for me to pay cash because it would take time on card and they would have to call it in. both my cards I tried got "declined" on my $5 purchase because they wouldn't go through there system. horrible store and no one cared that I couldn't buy a bulb. now I have to reinstall my light and go across the street to the the other auto parts store. how about you get here before the store is supposed to open to get your systems running so it's actually ready for the customers. not coming back here again. read more

We were driving my sons car & realized the lights were out. We took the car to Autozone to pick up light bulbs and Tyler M. Was incredibly helpful! He even installed them for us! Thank you for being extraordinary! I work in the service & sales industry & this guy was over the top A++!!! read more

Brett and his team were amazing this morning helping me get oil in my car and keep it up and running. They helped me figure out what oil to get and then put it in my car for me. Thank you guys for helping something go right today! read more

This is a good store they are very helpful with any auto problems you may have. I have talked to Tiger and Jeff they both went out of there way to help. They can also scan a check engine light and tell you the problem for free, try getting a shop to do that. read more

These guys are always super helpful. Truly, every time I go in there, consistently. Not sure why there are 3 other auto parts stores within a stone's throw because this is the only one we need in Oak Hill. read more

these guys were great! My g/f's civic was needing a brake job..after "Just Brakes" quoted us with $650 to "fix" we went to AutoZone in Oakhill (close to Goodwill & the new Planet Fitness) to price a parts list. The staff was extremely helpful and patient (I believe his name was Steve) - he told us what to look for and how know if it needs replaced, and HOW to replace it...all said and done, $35 and a couple of hours later she now has new/working brakes. Not only saved us money, they did NOT try to push any unnecessary stuff (take a lesson "Just Brakes") and were very helpful and encouraging throughout the whole process. read more

I have been to different AutoZone's throughput the United States and have never experienced the kindness and professionalism that I received from Tyger. I tend to cringe when I walk into male based stores and prepare myself to be ignored or talked down to which is so often the case. I had warning lights on and Tyger listened, reassured me and walked out and checked it for me. He explained about the results and replaced what was needed.... cheap... I had questions about synthetic oil and he answered that question as well as many more in a kind, patient way. I saved money and feel like now I know where to go to receive honest answers and valuable knowledge. A big THANK YOU read more

The guys here are terrific. I am a single mom, pinching pennies, and the folks who man the store are honest, helpful, kind. They have come out in pouring rain, and recently rain and freezing cold to help me. Way more than I would expect from a parts store, much quicker help thN the more expensive full service repair place across the street. Gregory was one angel, sorry to leave outtheothers. Would and do recommend to everyone! read more

Super friendly staff. Not being a car expert, it's great when you can ask (probably somewhat ridiculous) questions, and get patient, well-thought out answers. Also, they're not out to screw you; I had a concern about my car's battery. The team checked the battery, alternator and starter; everything checked out. They also said, since I bought my battery there, if it goes bad in the next few years they'll replace it for free under warranty. That's awesome. :) read more