This happens to be a really good, local Auto Parts Store. I've been in many times and they've been…read moreglad to change my wipers for me. I recently needed a battery for my Prius. Was surprised to find out how expensive it was when AAA came and checked. Unfortunately the AAA guy didn't have one in stock. I called Advance Auto and Dave was just great. He know exactly what I needed. When I drove in soon after, he replaced the battery quickly and efficiently, with a smile. It was at least $30 cheaper than AAA too! I highly recommend this store and kudos to Dave for great customer service. Something that's sadly hard to find these days.

This was an absolute joke of a customer service experience!! I went in for windshield wiper blades…read moreon 9/12/26 at 8pm. First off, I was not even greeted properly. He said "yeah??" I told the man the make, model and year of my car. He basically told me that if I didn't know the parts number, he couldn't help me. Period. I said whatever you recommend that fits. Nope, he could not help. I seriously doubt that he would have put them on for me as advertised, as well. He was rude as hell and I told him I would just go to Autozone if he could not help me. He just smirked and said okay. NEVER AGAIN will I patronize this company!

ME AND MY HUSBAND WANT TO GIVE A BIG SHOUT OUT!!! TO CARLOS!!! Over on this Menchaca and Slaughter…read moreLane location ..! Thank you so much for being bilingual, thank you so much for speaking Spanish!!! even though I Speak English, my Husband only Speak, Spanish, and you were super Nice and super friendly on explaining everything He needed to know about the part we purchased.. We extremely recommend anyone to go to the store and talk to Carlos.. he has a great attitude and it's super friendly and both Language, English in Spanish... Carlos you're the goat!! Thank you so very much from the bottom of our hearts!! Candi Renn.

I stopped by O' Reilly yesterday when it was raining pickup up some wiper blades for my wife's car…read morefor an entire set of 3 blades. Carlos offered to install them for me. He stood in the rain and got the job done, quickly and efficiently. I can't brag enough of how, genuinely, he displayed what REAL customer service looks like in how he presented himself and treated me like I was a king. Great Job Carlos...O' Reilly needs many more men like you, as you shine for your company while other companies light is pretty dim. Making a long story short...Kudos, you deserve a promotion for the fantastic service you gave.

What a gem! We searched for weeks to find a company that could sell us and install a trailer hitch…read moreon our 2025 Toyota Grand highlander. Some of the Toyota dealers were unresponsive or not interested. Other Toyota dealers want approximately $2400. After posting on etrader we received a call from Joshua of Texas Hitch & Truck Center. after a couple of phone calls with questions we had we decided they were our best option. They were really terrific and we paid less than have the price the dealer were charging. Both Joshua and Hector provided the full support we needed and they did it within hours. A really trusting and positive business. No tricks and no worries. My wife and I highly recommend Texas Hitch & Truck Center for their technical knowledge, quality work and great price. Antonio V

These guys were awesome and honest, communicated well and also had great suggestions, I will be…read morereturning here to have more work done in the future!

Joaquin made the impossible possible. One of the ends of my battery cable fused to the battery…read moreterminals and it seemed like there was no way out. However, with some time, patience, and elbow grease - he was able to remove the battery without breaking anything. Would recommend! +Joaquin is a great representation of a service professional.

My blinker light had died and I needed a place that could help change it for me because I don't…read moreknow much about cars. So glad I came to this Oak Hill AutoZone location based off the reviews! I was in and out within about 10 minutes. Cash helped me today he was wonderful and very knowledgeable! The bulb I needed was less than $20 and they changed it for me. Great service!

The manager recommended some silicone spray and I went off of his word and it didn't do what he…read moresaid it would do, yes I use most of the can. and it was only eight bucks but my point was he told me something wrong and now I have to redo and spend more money to cover up what he told me. so I went back to the store to tell him about it and get a refund or exchange and he completely went off and yelled at me and I really really wanted to punch him in his face but I just look at him I am a business owner and I know good customer service and today he was having a bad day and he completely handed the situation wrong and unprofessional. I just wonder if he treats all his customers like that?

Called for some questions on a valve cover gasket, the person that answered the phone was rude. He…read moredidn't say anything for a minute then told me the price of the product and hung up I'll spend my money somewhere else.

For years their lot has served as defacto parking for Radio in the evenings. They are no longer ok…read morewith this, which is obviously their right. However, how you go about things matters. The neighborly thing would have been to put up a sign saying "No Radio parking. We will tow." Instead their towing company booted every car in the lot a few minutes before bluegrass ended at Radio. Putting up a sign would have stopped people from parking there. Instead this is costing people thousands and thousands of dollars to get the boots taken off. You have to question the motivation.

I am an aging veteran and had a need for a little help with some parts. Great service, and of…read morecourse they had the parts. They also help the vets a great deal with their knowledge and their discounts. No matter how great or small I have found them to be very generous with their time and knowledge. Brian and Justin on separate occasions were very helpful, they went out of their way to help get the right stuff for my vehicle. Thanks, from an old U.S.Army guy, Diego

needed a new headlight bulb for my CRV. They directed me to the right area and they said better to…read morereplace both as the second one was probably destined to fail soon too. I got the upgraded brighter bulbs. Their representative Steven Morales was so helpful!! He even put them in for me in about 5 minutes!! Steven was very kind and personable and so speedy!! It would have taken me much longer to figure it out the install. If you need any car parts trust Auto Zone to help you get the right parts fast. I highly recommend them!!

Went to the Manchaca location in Austin Tx. Aleeis…read moreSheffield, the store manager was a great help. I had a receipt for a battery that was purchased and was still in warantee. The battery died but because when I originally purchased the battery the worker at the time did not put my name in the system they could not find my battery purchase In the system. Even with the receipt, 2 other store managers would not help me. Finally drove to Aleesi's location and he finally helped me. He took my dead battery and replaced it with a new one. I was very grateful that finally someone did the right thing. He was very apologetic and installed my battery and I was in my way! AutoZone I'm not sure what your policies are but this situation should never happen, especially with receipt, do better. Thank you Allies for all you help. Robert Crawford

This Autozone was great. The person that helped me was really professional. I had to return…read morewindshield blades from a previous buy, that my mobile mechanic opened but couldn't attach to my car. The person that helped me found the correct blades and went ahead and installed them for me and explained how to also remove them, too. I had a great experience, and hope people afraid of maintenance like that will not be once they realize they can just go to Autozone instead of feeling afraid of learning to do maintenance types of things that are actually empowering if done right.

The donkeys behind the counter said she had no time to check my vehicles issue. She couldn't care…read moreless. She prolly went and grabbed some McDonald's and a pack of Salem lights after and felt accomplished. Minimum skills for minimum service

I had noticed that I was losing air in my front left tire and frankly, driving up to Infiniti North…read morewasn't really on the cards. I had purchased my tires from them when I was getting Big Blue serviced. Wifey had been to our local Firestone and was always treated well, so popped up. Walked in the door and immediately greeted by William at around 10am. I mentioned what the issue was and he immediately jumped into action and asked if he could look himself. Out we went and quickly he found a screw in my tire. Immediately put me at ease and told me that this was completely fixable. Back inside he put together the service ticket. It would be about an hour wait and perhaps 30 minute fix. My bad, I didn't bring my laptop, since they had complimentary wifi. Also, some complementary cold water, I did rue the fact I had left my Yeti with coffee siting in my office at the casa. I pulled up a seat and nestled in. Discovery on the TV had Oak Island Treasure show, what a lot of bollock that is. People watching as almost as good as being in the Social Security office. Entertained myself and then was called up to look at what all they had found. A very soft offer to add a new air cleaner, oil change and one other item, which I declined. I mean everyone does this, no matter it being a little irritating to be reviewed. Just stood my ground and politely declined. I was trading my car in the next month or so for the new 2027 QX65, so these items would be taken care of by the dealership. I noticed my car up in the bay and not to long after it scooted by to be parked and picked up. The only tiny little suggestion, it was another 15mins after the car was parked, that the ticket came up to William to check me out. He was also with another walk in at that point. Pro-tip, next time I will get there when they open, since I think this tire patch would have only been 30 mins. It overall was a pleasant experience, it does do a lot of walk up traffic, so plan accordingly. You could leave your car with them and they will call you when ready. I'll be back if needed! Out the door for $32, job done!

Review for Firestone Complete Auto Care - East Palm Valley Blvd, Round Rock, TX…read more I recently took my daughter's vehicle to this Firestone location for their advertised $19 A/C service check. The service manager claimed they could not perform the check because their machine "detected two types of refrigerant" in the system. This raised red flags, so I contacted several other Firestone locations and spoke with multiple managers and A/C technicians. Every single one told me they had never heard of a system that can detect refrigerant type in this way. When I called the general manager of the East Palm Valley location to address my concerns, he became argumentative rather than offering a clear explanation. The impression I was left with is that this store uses the $19 A/C check as a bait-and-switch tactic--claiming there's an issue, then telling you that you need more Freon before they can proceed, which conveniently raises the cost to over $400. My advice: be cautious. Ask questions, get a second opinion, and don't fall for upsell tactics that don't make sense.

Hands down the worst yard I've been to in 25 years if wrenching. Prices are ridiculous and…read morenon-negotiable. Inventory is extremely inaccurate, and the yard is an absolute disaster. They don't even pull the wheels off, but they pillage all the trunks so there's no lug wrenches floating around. Several of the cars with wheels still on are not even stabilized properly to make wheel removal safe. Every time I think it might be worth the time savings of stopping here instead of their competitors I'm proven wrong. It's barely a functional salvage yard and more often than not a complete waste of time. Just use car-part.com or wrench-a-part. You'll be glad you did.

It's a typical self-service junkyard, much like Pick n Pull in other cities…read more Get the parts pricing online in case they try to jack the prices up or misprice parts at the window - https://www.lkqpickyourpart.com/locations/LKQ_Pick_Your_Part_-_Austin-234/prices/ (this is why you have a fully charged smartphone with you). $3 to get in. Bring more tools than you think you'll need. There's often other people out there who may or may not help you if you forget a tool, I had someone loan me an electric ratchet when I forgot my regular ratchet set in the car, only had basic wrenches in my bag (and didn't want to pay the $3 again). They WILL look through your stuff on your way out. There's also Wrench A Part in Del Valle, but that's a lot further for me, and they rarely have my car model.