Alex is amazing! I had a contractor from our home warranty company come out to rekey our front door lock, and he replaced it with the wrong cylinder which made us unable to open our front door, essentially locking us inside our apartment. I called Alex and sent him a photo of my lock and he immediately knew I had a high security lock and what parts he needed. He was able to come the same day and replaced the cylinder with the right lock! He even called 20 mins before he arrived. He gave me the best explanation about what kind of door lock I have and how the previous contractor's cylinder could have damaged our entire locking mechanism. I'm so glad Alex was able to quickly come and fix my problem at such a reasonable price. I'd highly recommend him for any of your lock needs. He's highly knowledgeable and very communicative. read more

Nova Locksmith - door lock cylinder that was replaced - Keys & Locksmiths Near Me - San Francisco, California

I called Nova Locksmith for a lockout service since I left my keys at home. He was quick to respond, gave me a quote, and super friendly doing so. Pricing is also very reasonable. Once he arrived to my place, he was super quick to get me in. He even stuck around for a couple minutes to have a friendly conversation. 100% would recommend him to anyone needing his services! Thanks Alex! read more

Stand up guy. Super efficient and fast. Really knows what he's doing. Also very nice and friendly. He changed three locks on different doors within 20 minutes. Definitely will use his services in the future. read more

I've had Nova service the locks/doors in my condo building on two separate occasions/issues. He was incredibly helpful, professional, friendly and quick. I highly recommend Alex and Nova. read more

I was completely locked out of my house. Alex replied right away! He was at my house 45 minutes later, on a Sunday at that. Friendly and very knowledgeable. I highly recommend him. read more

Good service and responsive, thank you for your help. I initially lost my key fob to my Prius, and Eddy and Alex were ready to help ASAP. I messaged them at 10:40pm and they got back to me no more than 10 minutes later. Recommend for anyone in a pinch. read more

My dumpster mansion got broken into and I had to change all the locks. I had five doors that needed to get rekeyed and locked and one door that I couldn't get into - that's the thing about bad thieves; they break things on the way. So, I called Nova Locksmith and Alex was easy to schedule with. He showed up, went right to work, and promptly changed all the locks and keys. He was very easy to talk to and knew this shit. Also, he has no signs of weirdness to him which is important for a rat that lives alone - no one wants a crazy ass locksmith to come in later for an unprompted visit. Also, the pricing is fair. I would definitely recommend Alex for the office, home, or whatever situation you're in. read more

Alex did a great job. I was locked out of my car. He was super prompt, and Drove by immediately as soon as I called him got to Me in approximately 25 minutes. Nova Locksmith prices were absolutely reasonable. I didn't have to hustle on any price. sometimes Locksmith's they gauge the price then you have to negotiate with them not with Alex from Nova Locksmith. He is super honest and exactly what I was looking for no hustle. Just a great guy. read more

Alex came out and quickly dislodged the key that had broken off in the backdoor lock. He was efficient, personable, and professional. I'd highly recommend his services to anyone. He also aligned the lock and gave me some tips on preventing it from happening again. read more

I sent about a call to several locksmiths to replace my front door lock. How many times can the teenager lose their keys? Alex responded quickly and provided excellent suggestions to upgrade our security and have true value. He was responsive, professional and courteous and unexpectedly the best deal of all 6 locksmiths we contacted. Please call, he's earnest. read more

Needed two locks re-keyed. Alex was great. He showed up at time window and got the job done quickly

Everything was perfect--he was very professional, came on time, changed my lock within 10 minutes, and just pleasant to be around. Definitely recommend! read more

I called on Monday 9/15/25. I spoke to Alex. He was friendly and gave an estimate over the phone. I needed one of the front locks replaced. I made an appt for Thursday 9/18. My time slot was between 9 and 11 am, and he said he would call me know that day to let me know he was on his way. He called me 15 mins before coming. When he arrived he got to work right away and fixed the lock. I liked the way he conducted himself, professional but friendly. The cost of the repair is fare. I would definitely recommend him. read more

We had our apartment building broken into and Alex was able to come out and rekey our apartment door very quickly. The service was also friendly, a good price, and even improved on the lock we previously had. This helped ease worries during an already stressful situation. Highly recommend calling Alex next time you need a locksmith! read more

We needed to rekey our house and add a few new locks after purchasing a new home. Alex at Nova Locksmith responded to my request for a quote immediately and took care of it promptly the next day. We are very happy with the service we received from Alex. read more

Alex was super responsive, and got back to me right away regarding the issue I was experiencing.

Alex has re-keyed doors at my house and at one of my employer's offices. He's prompt in responding to communications, fair in pricing, and I was able to schedule appointments within a few days both times. He's professional and does good work! read more

I was in jam and needed to open an outdoor closet that housed a water heater for a condo. It was clear that it had not been opened in years. We could not find a key for it, so a locksmith was our last resort. Alex was very responsive from the start, being the first one to respond to my quote request. He was clear and concise on his services and quote; and was able to set up the appointment within a few hours. Alex met me in the Hilltop area of Richmond and he was able to get the door opened, replace the lock & keys, and was also very pleasant to be around. Thank you Alex and will be keeping you in mind for future needs! read more

Nova Locksmith - Keys & Locksmiths Near Me - San Francisco, California

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I got locked out of my apt bedroom that I never had a key for. Augh! Alex was on it, in record time, in the midst of Friday afternoon city traffic. He had the lowest price, was impressively fast with comms, arrival and completion, and impeccably mannered (I was stuck in a Zoom meeting while he worked next to me, quickly and discreetly). It was probably less than 60 minutes from when I posted my project to when he completed the job. I hope not to need his services again but will definitely call him first if I do! read more

Alex saved me from a few hours in the cold drizzle. I had just returned from a business trip and didn't take a house key with me. Alex responded immediately and came all the way from the city to Berkeley. While helping me with the lock, he gave me some great recommendations for lock options. In short, he knows his stuff, is pleasant, and speedy! read more

I called Alex to have some duplicate keys made and a new lock installed on a storage unit in my garage. He was incredibly responsive, professional, and a genuinely nice guy. His work was quick and timely, and I will definitely call him again for any locksmith needs. read more

I needed help on a non-emergency basis. Alex did a great job and charged a fair price. He arrived on time and corrected all my lock and key issues in a single appointment. Highly recommended. I will use him again. read more

Best locksmith!! Responded back with my request for a quote very quickly, was able to come out same day for no extra charge. Alex was extremely communicative and my lock in less than ten minutes. The new lock even came with two sets of keys for it. Very reasonably priced after comparing other locksmith quotes. read more

Nova Locksmith - Lock that was replaced - Keys & Locksmiths Near Me - San Francisco, California

Alex was fantastic. I'd hire him again in a heartbeat. He responded to my initial inquiry quickly and it was easy to set up a time for him to come and install and a new lock on an old door with minor damage to the jamb. He was on time! Very friendly. The installation was very fast and he walked me through the process of connecting it to my phone and setting up the app. He had given me a "rough quote" over the phone. The actual cost was actually a little lower. Everything about his work was great. I could not have been happier. read more

Nova Locksmith - Deadbolt lock - Keys & Locksmiths Near Me - San Francisco, California

Trust Alex to be your go-to locksmith in a pinch! I called in the afternoon and he was at my apt complex within a few hours. He was reliable, reasonably priced, fast and friendly. Highly recommend! read more

Alex was very knowledgeable and efficiently replaced our malfunctioning door lock assembly. Good service and professional work at a fair price. What more could you ask for in locksmith service? read more

Alex from Nova Locksmith is super responsive and gave me the most competitive quote out of all the other locksmiths I've contacted. This business lives up to the 5-Star reviews it got on Yelp. I will refer him to all my friends and definitely contact him for all my locksmith needs in the future. read more

I needed a padlock removed from a storage cabinet and Alex helped me out! Fast, friendly, and professional! Alex arrived within 30 minutes after our initial call and was finished in less than 5 minutes. Highly recommend! read more

Nova Locksmith - Padlock removal - Keys & Locksmiths Near Me - San Francisco, California

Alex answered the phone right away the first and second time I called, and he arrived in the window of time he projected. He worked quickly and skillfully and had a solid understanding of products. He listens well and likes to share information. For example, now I know to be careful using a key on a Fleetwood door because it has a plastic part that breaks easily and there are no replacement locks on the market. His rates are very reasonable. Even with conversation, he rekeyed 2 barrels-- on a Fleetwood door and a Schlage wifi keypad lock-- and changed a door handle on a gate that had a riveted-on part in about an hour. read more

Prompt response to my request to change out some interior door knobs. ALex arrived on time for the appointment. When the decorative doorknobs which I had purchased did not work, he installed a standard setup. Told me what the problem was. And, recommended me to other knob manufacturers in the event I still wanted to go more antique looking. Great service. Nice guy. Fair price. read more

Alex was really great. Our deadbolt was broken and he replaced it with a new one, Weill matching it to the original key so that we didn't have to make new keys. He took a lot of time to make sure that the deadbolt was secure and that the keys fit smoothly. read more

Nova Locksmith - I noticed that Alex did not have any any pictures of himself, so I took some. - Keys & Locksmiths Near Me - San Francisco, California

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Quick and great service for a mail box replacement! Alex was very kind and professional

Alex was very prompt in responding to my request for a bid and he provided the best price. He was flexible with scheduling when I had to cancel the first time. Then we resolved our issue so I didn't need his services, but he will be the first person I call next time I need a mobile locksmith. read more

Alex was a total lifesaver. I had booked him to come out and install a Google/Yale smart lock I had purchased from Amazon, but when he went to install it, the lock was jammed--he explained that it was a known product issue with this particular model (get your shit together, Google/Yale!). This was no fault of his own, of course (he tried for 15-20 minutes to get it to work, to no avail). He recommended a Schlage smart lock instead, and said he might have one in his truck that he could install on the spot, and luckily, he did! He installed it perfectly and helped me through setting everything up on the Schlage app. He really saved me from the sub-par quality of the Yale lock. He was very fast in all of his communication, showed up on time, and was considerate and kind during the install. Would definitely recommend. Thanks, Alex! read more

Very positive customer experience with Alex at Nova. I had to get my existing lock replaced by a deadbolt, which he did very efficiently and called me ahead of time with his ETA. I also asked about extra security measures we can take which he talked through with me in a very honest manner. Didn't try to sell me anything extra. Price was very reasonable too. read more

Alex did a great job with a challenging task to install new locks in an old apartment mailbox. The existing locks are discontinued so he had to make modifications on the 6 unit mailbox to install updated locks. The two repaired boxes work perfectly now. I'm very satisfied with his workmanship and professionalism. He is quick to respond to my request for an initial quote from the photos I sent to him. If you are in need for a locksmith, please contact Alex. You won't be disappointed. Good dude and very friendly. read more

Alex has been my go to locksmith in the city for about 5 years. Super clear communication, quality service, and fair pricing. He is flexible in scheduling service and shows up when he says he will. Thanks Alex! read more

Work done quickly and efficiently! Replaced old gate lock 5 stars Will use again and recommend. read more

Nova Locksmith - Keys & Locksmiths Near Me - San Francisco, California

Quick and efficient, Alex added a new deadbolt to my frontdoor in minutes. Highy recommended! read more

Nova Locksmith - Keys & Locksmiths Near Me - San Francisco, California

Alex was amazing, responsive, and efficient! I contacted him after our closet door would not open and he clearly communicated the possible issues as well as solutions. When he arrived he was able to fix it quickly with minimal noise. I'd call Alex again for any issues! read more