Friendly Locksmith is a lifesaver! Long story short, I was locked out of my house with four bags…read moreof groceries, including ice cream. Not only did they show up incredibly quickly (10-12min) and got me back in the house, but they fixed the underlying issue (misaligned padlock) without damaging the original handle/lock on the door of our 99 year old house. Highly, highly recommend! Bonus: the ice cream was fine. :)

Vsevolod was professional, I contacted him via Yelp, and had almost instant reply! Accommodating…read moreand Professional. Sent out Lisa to me for the electronic door lock (Locked out due to critically low battery), immediately went to work, and even saw the lock was somewhat loose, and helped tighten it and made sure I was happy before leaving! Absolute joy to work with, few business are both honest with their pricing today, professional and delightful to work with. I don't leave many reviews. This one deserves it, and I hope they will keep operating their business as such!

Opportunists. Tried to charge me too much. Not too bad but…read morenot the best. I've found a better locksmith since then.

Gal was AWESOME. I live in Dublin and called him to help my elderly parents and elderly caregiver,…read morewho doesn't speak English, in San Francisco. I explained to Gal that I would not be able to meet him in SF and if he could correspond with me over the phone to discuss what needed to be done while he was on site. I had originally wanted him to disable the buttons on the mortise lock because we thought my dad was activating it, locking the exterior latch, and preventing my parents' caregiver from entering each morning. Gal saved us a lot of money by explaining that all that was needed to be done was to turn the key one extra turn. Gal also adjusted the door because it was hard to close at times and smoothed out the caregiver's keys to make it easier to unlock the door. Gal did great work, but what really stood out to me is what a great quality human being Gal is. Not only was he understanding of the situation with me living so far away, but he showed the caregiver how to open the door if it's locked from inside, took a video of the process so I could share it with the caregiver in case she forgets, had us on speaker phone because the caregiver doesn't speak English so I could help translate. His patience and understanding is of the highest quality, saying that we will all be that age at some point. He was very respectful to my elderly dad and caregiver. Gal is highly recommended! I would use him again in a heartbeat!

Lockman Yaniv saved my night! I got locked out of my bedroom -- no clue how. Yaniv was here in…read moreunder 30 minutes for cheap. Found out my doorknob had been installed backwards, making it impossible to open with the normal latch. Yaniv showed up, quickly diagnosed the issue, used his tools to get me in through an alternative method, and then reinstalled everything correctly. Professional, fast, and clearly knows his craft. Highly recommend! (And thank you so much )

They were incredibly quick to help with my last-minute, late-night emergency. They were…read moreprofessional, respectful, and trustworthy throughout the entire process. Someone had almost stolen my bike and damaged the lock, leaving me stranded. They arrived promptly, got the lock open, and helped me get my bike back without any issues. I'm very grateful for their help and highly recommend them!

Alex is the best -- honest, fast, and saved me hundreds…read more I almost got scammed by another locksmith who tried to charge me $600, claiming my used car's aftermarket alarm would prevent him from reprogramming a key. I ended up losing $180 to him before finding Alex through a friend's recommendation. What a difference. Alex was honest and trustworthy from the start. Even though he didn't know exactly what the previous locksmith had done to my car, he took the time to figure it out and made me a working pair of keys for my 2010 Corolla -- both ignition and doors -- in under an hour. And it cost about a third of what the other guy tried to charge me. I never write reviews, but Alex earned this one. If you need a locksmith you can actually trust, call him first and save yourself the headache (and the money) I went through.

I searched for key duplication and got this result. Walked all the way over to this place. It's not…read morea storefront. And it's definitely not where you go to get a key duplicated.

Great communication, great availability, great service. Highly recommend!…read moreDaniel was kind and helpful while changing 2 locks.

I called on Saturday night because I was locked out of my apt in the Marina and this location was…read morestated as 2 miles away and SF based. The guy answered and said his "agent" would call me but he's on his way. Eventually an East Bay number called at 9:50pm, and said he'd be there in 30 mins. I asked how much the price would be and he said anywhere from $85 to $140. After waiting almost an hour and a half, he finally showed up at 11:10pm and told me my apt lock was "commercial" and the "driving fee" from the East Bay is $150 on its own and this lock is actually $270 -- but he'd take $180 on Zelle immediately. He then unlocked my door in about 8 seconds. Being that it was almost midnight and I'm a woman alone, I had no choice. I'm not sure why a "driving fee" would be relevant to a business that advertises itself as LOCAL. I could have called the plenty of other SF-based locksmiths and 1) not had to wait much longer than promised 2) not been pressured into a payment that was well over the price that was quoted.

I recommend this business…read more Called to inquire about getting my stuck patio door lock fixed. Problem was diagnosed over the phone with some texting of images and videos. A replacement part was ordered and arrived the next day. We scheduled the installation, Ramon arrived a few minutes early and went right to work. He finished in a flash and it works as good as new. I am a satisfied customer! Thank you

This company is precisely what a local business should be: obvious expertise, careful detailed work…read moreprocess, plus time efficient and a great price! Fixed and repaired my residential front door and back French door deadbolt, including some new parts and installation. This is second time using YES and each visit has been a professional, seamless, get it done experience. Highly recommended!

I was just charged $399 for a medium lock security barrel on a 2010 Ford Focus. He said medium…read moresecurity lock but used the air bladder and wire arm to unlock the door. The alarm didnt even go off. Then he slams me with the price. I asked for a quote but they said they have to see the car before quoting. I did my due diligence and researched before calling anywhere and had an idea it would he at least $100 to $200. It was 1220pm and and they got there at 1248pm. I asked if there is wiggle room in price and twice was I denied. It took a whole 5min to get done. On top of that, the keys weren't in the car. Turns out I left it in the business. I let them know and they still only wanted to take venmo only no cards. I was working and was on my lunch break running an errand. My $16 grocery run turned into $415. I wasnt in the sticks or anything. I was in the parking lot of a local shopping plaza. It wasn't late night. And it took them 28min to get there. Were they quick and efficient, sure, but the price for exactly the method they used, and total time to get there felt very off balance compared to the quotes I'm definitely getting back on AAA. I'd rather wait and uber myself back somewhere instead of feeling like I was just taken advantage of after the fact.

I was worried about the highway robbery (literally) that some locksmiths are known for, but Noam…read morewas quick, well priced, and most of all--just a cool guy who fixed my very serious problem (key fob died on my old 2008 car, couldn't drive it without setting off the car alarm, couldn't open or close the car, etc.) in like 10 minutes. No muss, no fuss, just a friendly guy who's great at his craft. I highly recommend and I'm writing this review in part so that I can find and and know who to call if in the future I have any car locksmith needs.

Alex was very professional from start to finish. Clear communication, arrived on time and worked…read morequickly and efficiently. Great service!!

Eddy is the best! He has actually helped me before with a lockout!…read more Just had Eddy install a deadbolt about a foot or so above the existing one because my German Shepherd- Dobie (a smarty pants with separation anxiety) has escaped one too many times! He's an excellent communicator about arrival and the installation process. He also vacuumed up afterward with a shop vac. Highly recommend Nova Locksmith!