I called on Friday but they were booked for the day. Sean came out to help the following day and was very helpful, extremely professional and transparent. He encourages me to call him for any questions I have. Will continue to use Mike and his team. read more

Great service, fast and efficient, reasonable price and very friendly. Would definitely use them again

He responded quickly and with a great attitude. In the end, my old locksmith was able to do the job. I would call Mike again if I need him.

If you're looking for a locksmith you can trust, stop searching and call Mike. After getting ripped off by another locksmith a few years ago, I was skeptical about who to trust -- but you can immediately tell Mike is different. He's honest, professional, fair with pricing, and truly knows his craft. What stood out most was how straightforward and reliable he was throughout the entire process. No upselling, no games, just quality work and someone who genuinely takes pride in what he does. That peace of mind is hard to find these days. There's honestly no reason to keep another locksmith's number saved once you meet Mike. He's officially my go-to locksmith for years to come, and as long as he's in business, he's the only person I'll call. Highly recommend. read more

Wow!! I could not have asked for better service than what I received!! We have a commercial grade key pad with an entry code lock on our door. While the key pad was working the lock was not opening. I called Mike and left a message. He called me back within 15 minutes!! He then came over within an hour an half on a Thursday about 4:30pm. He and was able to asses the situation, and determine a piece inside the latch mechanism broke, leaving our guests unable to get into our unit because of it. Mike ordered the part needed right away. I was not able to be at the unit, but Mike, communicated promptly and thoroughly with me each step of the way!! Then, Shawn continued with the same awesome service and communication the next day. He let me know he was able to get the part needed to fix the lock and was able to come over first thing in the morning. Our door was fixed by 10:30am. I again was not able to be at the location, but Shawn communicated with me each step of the way and sent me a video of everything working perfectly. Our guests were once again able to get into our business. :) Both Mike and Shawn were kind, prompt, and clear with everything they needed to do to fix the lock and accurate with when they would be arriving to the location. Again, I could not have asked for better communication and service!! I thought because the service was so awesome the cost was not going to be. But, it wasn't bad at all!! It was very comparable to everyone. Their rates were very fair and reasonable. I wish more businesses took the approach of kindness, communication, and professionalism Mike's Locksmith and General Services took. Thank you Mike and Shawn! You saved us hundreds of dollars in business and our guests were unaffected because of your prompt and reliable service!! I highly recommend them and if I ever need of a locksmith within the San Francisco area again, they are the only ones I am going to call!! read more

I've been using Mike's Locksmith for 20 years now--these locksmith's are smart, polite, exacting, and super sweet. Thank you so much for always being there in a pinch. All the best, Amalia read more

Mike is quick, efficient, knowledgeable and professional. I would absolutely use him every time and cannot recommend him enough!

Mike is quick, efficient, and really knows what he's doing. He came and rekeyed our house recently and was so quick and considerate around the whole family. Mike has also done keys for me for work, and he's very professional. Highly recommend! read more

If you ever in need of a locksmith there is no one else to call than mike..he assessed the issue and knows how or what caused that to happen and what to do to fix..he delivers a fast, professional, thorough, valuable and amazing service.. No one better .. read more

Mike is prompt, quick and efficient but most of all he's friendly. He does good work at a good price. I've used him several times over the years and he has never let me down. read more

Shawn of Mike's Locksmith is the absolute best!! Our old Mortise lock broke, and we thought it'd be the perfect opportunity to replace it with more modern hardware. I called three other locksmiths before finding Mike/Shawn. Two of them wouldn't take the job because it was too complicated (we didn't expect this setback), and the other would, but the quote/consultation interaction felt off (initially told us it wasn't possible but after ripping through the packaging of our new hardware, he said it could be done; overall felt brash/unprofessional). We are so grateful to have come across Mike (found in the /asksf sub) and scheduled a consultation/quote with Shawn the next day. Shawn arrived on time and counseled us on the specific materials we'd need to make the new lock work (he even suggested more affordable options, but we were set on upgrading the deadbolt and handle). He managed our expectations on certain holes not lining up/will be exposed with the new hardware. On the install day (again arrived on time!), he walked through the work/what to expect and asked for our opinion whenever there was a functional or aesthetic decision point. Shawn turned this whole experience around for us; his deep expertise and thoughtfulness made him a delight to work with. I couldn't recommend Mike/Shawn enough and will be reaching out for all future lock-related issues. read more

Mike's Locksmith & General Services - Before - Keys & Locksmiths Near Me

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I was able to make an appointment in the morning for mike to come in the middle of the afternoon to my address in San Francisco. He showed up on time and did the job fast with no problems. Very pleasant guy. I highly recommend Mike's Locksmiths. read more

Mike's Locksmith & General Services - Two sets of keys made from two original keys, also pictured. - Keys & Locksmiths Near Me

Prompt, professional, fair, on schedule. We used his services a few times - today & 2 years ago.

Shawn of Mike's Locksmith provided impeccable service! He helped me through the entire journey of replacing my condo's front door hardware and evaluating possible repair needs on the back patio door (which has a complicated built-in lock). Shawn went above and beyond to honor his original quote --- even when the new, smart Schlage-brand deadbolt that I provided and he installed, proved to be defective. (Shawn spoke with Schlage customer support for 45 minutes trying to get the smart deadbolt to work and following all of Schlage's troubleshooting suggestions.) I ordered a replacement from Home Depot/Schlage, and Shawn kindly returned to replace the defective deadbolt without charging extra for this second trip. He had a great attitude, was professional, reliable, and very knowledgeable. I would definitely work with Mike's Locksmith again, and would recommend him to anyone for their locksmith needs. Thank you Shawn! read more

My experience with Mike was fantastic. He re-keyed my new home in no time at all, communicated well, and was great to chat with. The cost was very reasonable for the services provided and he truly knows his stuff! read more

Great experience! They fixed my mailbox and door lock quickly and professionally. Shawn was specially helpful and kind and I really appreciated his work and professionalism. Excellent work and greet customer service. I highly recommend Mike's locksmith for any locksmith services. read more

I appreciate Mike's honesty and integrity. He responded promptly so I could plan accordingly, and then did only what was necessary and advised honestly. When I thought I needed the locks changed because it was difficult to unlock the door, he observed and recommended just cleaning/lubing which solved the problem! That saved me a lot of money. I'll always call on Mike for any locksmith needs. read more

I called MIke in a panic after my garage was broken in to last night. Thieves got our keys from the contractor's lockbox which allowed them to gain entry, and they still have my house keys. I could not go to work or leave the house for fear of them returning and gaining entry to the house. Mike called me back within 2 minutes, was kind and comforting, and made a plan to get here as soon as he could (he had jobs with the sheriff's office and another job he could not re-schedule). He made my locks a priority and came immediatley after the other scheduled jobs. He arrived when he said he would, was thoughtful and supportive, and then reviewed all of the options. It is clear that he wants what is best for the customer. He did the job beautifully and even checked an uninvolved lock for me to test its security. This is the 2nd or 3rd time I have called him- he is in my speed-dial contacts because I would never trust anyone else with something as important as home security. He is a local Bay Area guy, efficient, clean, kind, and his work is meticulous and high quality. He had everything the job needed on his truck, and involved me in each decision. He is very fair and does not price gouge; he gave me all of the keys free of charge. He is a 5 star locksmith and grade A human. Call him, you will not be disappointed. No one is better than him. Thank you, Mike! read more

Mike came on time and got the job done. Friendly, knowledgeable, and trustworthy. I would definitely use him again!

Mike's is an unreliable, unworthy overpriced service. Also their technicians on the road do not know how to drive.

I called Mike to change our locks on the day after Thanksgiving. He responded immediately and made the appointment. He came on time, changed our outside and inside locks and made the requested copies of keys. He also gave me a discount on the keys since I ordered so many. This was the second time I've had him out to the house for lock services. He's always friendly and professional! read more

Mike is a great guy who knows his stuff. He is responsive (including by text) & will help you save a buck when possible, too. Definitely recommend him! read more

Mike's Locksmith & General Services - Garage lock Mike helped me with. - Keys & Locksmiths Near Me

In 2011 I had a good experience using Mike's Locksmith, so called Mike again 14 years later. This time Mike sent Shawn who was punctual, knew his stuff and efficiently replaced and rekeyed 5 locks. Very professional. Highly recommend. Good value too. read more

honest , reliable and excellent job you can count on .Fair in pricing and will go the extra mile to get the job done

Incredible service, knowledge and experience. Mike is great with much appreciated communication skills. Quick to answer phone or reply back. read more

Was referred by a colleague and was happy for it. Mike was prompt and bent over backwards to accommodate me when he was slammed. He made time for me because of the referral and my ability to be flexible. He is a good communicator and very efficient locksmith. In no time at all he got the work done. Service call is about $95 plus each door cost was ballpark for SF. I recommend him and his crew. read more

Mike was great to work with. Super knowledgeable, responsive, and professional. Enjoyed working with him for rekeying our space and learned a lot about locks. His mobile workshop was awesome to see too! read more

Mike's Locksmith & General Services - His mobile work station - Keys & Locksmiths Near Me

Mike and His son Matt did such an excellent job on our shop door that's been locked for sometime. We've lost the keys and have been entering from another way inside the building. They did such a fast job and very quick service. Very pleased and now can re-enter the way we originally did before. Thanks again so much!!! read more

Excellent service Fast response Quality Very happy with the service. Great guy to work with! -Property Manager read more

My wife and I live in San Francisco, and the first time we've used Mike's Locksmith was to install a high security lock. His work is a good value. We've recently used his services two more times. Mike is licensed and has 28 years of commercial and residential experience since 1996. Mike is customer service oriented. We will continue to use him for many years because he shows exceptional care and professionalism. He is friendly, honest, and reliable. read more

Professional yet easy to talk to. Mike was prompt and was reasonably priced when we had a issue. He knew exactly what the issue was. PLUS he's a Bay Area local so I was happy we made the right choice to use his expertise. read more

Mike's Locksmith & General Services - Broken item - Keys & Locksmiths Near Me

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Great service. They have so much integrity and knowledge. I always call them when I need a laugh xo fixed or changed.

Shawn was the best! He quickly and efficiently fixed our broken gate lock that even our general contractors had trouble fixing (despite several tries) and even gave me great suggestions on what other lock systems I could consider. read more

I have worked with Mike for years. He is a true professional. I would recommend him to anyone. I look forward to hiring him again! read more

Mike is personable, reliable, reasonably priced and does great work. He's rekeyed numerous locks for me and helped me with lockouts. He's been the only locksmith I've used for 10 years now. I recently learned he no longer provides lockout service, which is the first service he came out to provide me with years ago. read more

Thumb latch repair was agreed on. Instead of the repair a new handle was put on with no permission to do so, and no attempt to match original. Took original brass handle and all parts away without approval. ( we got them back) we had to repair door with putty and paint. He charged $425.00 plus tax. read more

Mike's Locksmith & General Services - original brass handle would be a repair (thumb latch),instead he did this.He charged $425.00 + tax 1wk+ after call for repair. - Keys & Locksmiths Near Me

Mike was so nice and responsive. I had a security situation in which I needed my lock rekeyed same day and he fit me in that afternoon, really appreciated that. He was done in 5-10 minutes and his rates were very competitive. He didn't even charge me for the keys like others quoted. Highly recommend. read more

When I called Mike he made an appointment for me the next day, between 9-11 am. Sure enough ~ 9:15 he called to say he was about 10 minutes away. He was incredibly efficient. Knowledgeable, he quickly changed the locks & had the foresight to give me keys that were shaped differently than the keys I was going to keep for an interior door. He was done quickly, put up with my chattiness, & even gave me a referral to a handyman when I told him I eventually wanted to have my door replaced. He's a San Francisco native (yes there are some). His business is located in Mission Terrace, so when you use him you are supporting a local business! read more

Mike was very friendly and helpful in getting my original dnd's duplicated. Thank you!

Highly recommended. Mike is friendly, fast, reasonably priced and schedules promptly. HIs work quality is fantastic and he is very knowledgable. I needed some challenging security locks installed, and he did a great job. read more