These guys were easy to work with. No hassle, just straight forward and meant what they said…read more I did see a charge of $15.00 tagged on for insurance which I didn't want. They called Uhaul and requested that it be taken off, which Uhaul did. Definitely recommend this place.

I've been a customer of Van Mall Storage for a number of years now and have always appreciated how…read morewell the grounds and buildings are kept. There is a sense of order, care for the property, and above all a sense of security. The location is also excellent, in a good and well-traveled part of town, not in some outlying area. Kudos to the owners and to the managers.

I've used this company several times for purchasing packing material and boxes. I recently rented a…read moreUhaul, which was successful. I don't have any experience with the storage aspects of the business it the other services are above par.

The unites vary in size. They are dry and well priced per square footage. The street have good…read moredrainage. The units are 2in above street level, good design.

I recently rented a unit from here. They are so friendly and helpful. They showed us two size units…read moreand were patient with us as we asked several questions and decided which size we wanted. The paperwork was super easy and setting up payment was as well. The unit we rented was very clean and ready for us to fill! They have several doors in each building so you can use the closest one to your unit. I also thought the pricing was reasonable! Happy with our choice to use Five Star Storage!

There are not many places that i would rave about online but 5 Star storage is the ABSOLUTE best…read moreplace if you are in need of some extra space. The customer service is unbeatable! To me that alone puts this place at the top of the list. Additionally the value is great, the security is amazing leaving me feeling safe and secure while i store the things that are important to me. I truly can not say enough good things. Please take my word and rent here. You will be so happy you did!

I don't know who these people are that aren't giving this place 5 stars because I checked out a lot…read moreof storage rental facilities in Vancouver/Portland and this one was the best by far. I feel bad for not remembering the managers name (Penny I think) because she was so helpful and not "salesy" at all. She helped me get the right unit for me and it was at a different location. I have to imagine they work on some sort of commission structure and she cared more about me getting the right space than her commission. Great company, excellent staff, and very affordable units.

Although they didn't end up having Any empty units that could accommodate me Beth was incredibly…read morehelpful and so kind! They seemed nice and secure and well taken care of and I absolutely would have utilized this location if the size I needed were available..

Have used Pedron's to store both a boat and an RV at different times for about 15 years. Never any…read moresort of problems whatsoever. I have used both their covered and indoor storage. I feel very safe having my rigs stored with them. A couple of times I've need some help from management on some maintenance issues on my rigs and they have been very helpful. Staff is pleasant and easy to work with. I would highly recommend them. Maybe a bit more expensive than some,kbut worth it in my opinion. George

Had a terrible experience here. Needed a place to store my boat while I was out of town. I went to…read morePedron's RV and boat storage. The building had a beautiful window and Joe seemed really nice but he made me uncomfortable because when he was showing me around his facility he always had a grin on his face and went out of his way to stand close enough to me that i could smell him. I ended up renting a space here for two months. After I dropped off my boat and trailer I went back the next day to get some things I forgot and when I got there the gate was left open. I drove in and Joe was inside my boat going through the drawers and all my things were spread out all over the place. He told me that I "left a light on" and that he was "just trying to turn if off." I took my trailer and boat home with me and I ended up taking it to Chinook RV storage in Portland off Marine Drive. Very professional people here, no weird employees wandering around and it was cheaper. Feel alot better about this place!

I cannot recommend renting any of the units in the 48 year old garage style buildings. I have…read morerented 2 10x20 units for 14 years. I have always paid on time and kept the grounds near my units trash free. For the last 3-4 years I've been complaining that my doors are not working right or sticking. They send someone to repair, but it's always a "bandaid". The turn over for office personnel is such that no one knows the issues I've had and the district manager advised she was unaware. Recently the iron frame work for my units garage door pulled away from the cinder block. They had someone come out and put a few bolts in, but he never did anything about pulling the iron frame flush to the cinder block. Another tenant should me how a couple of large "C" clamps would do it. The office staff knew but district claimed no one told her. I keep hearing excuses about the age of the building, but they are charging 2024 prices. I could go online and rent the exact same units for $20 less? This is really poor customer service. I'm gone by the end of this month. I cleared one of 2 units. They moved in a tenant that spends days parked in front of the unit with door pulled down to a 1 foot gap from the ground. With his dog. Not actively moving in or out. Office staff says thus is "Ok". If you rent a newer indoor unit, place looks good. But outside? Watch out for pine cones all over the place.

The one star is for security but that security comes with a side of demeaning attitude and…read moredismissive personality. The property manger was extremely rude and treated me like a degenerate when I was trying to access the building when my friend was inside moving. He's extremely excited to verbalize he's the property manager at the location and after refusing you assistance or helpful information he hopped in his car and drove away leaving me to stand outside with my thumb up my @** Storage units are small and damp with too many areas not protected by security camera coverage. Do yourself a favor and protect your storage items at a facility that cares for you and your items and not a facility where employees are hopped up on the power of a job title with no substance to actually fulfill their role.

Nice Storage facility Different options…read more Indoor and security protection Very friendly staff and very considerate of your needs. I just want to say Thank you to both Ladies They are helpful and also want to say Trina helped me with finding the right storage for my preferences Thank you Trina I recommend this storage

I like the owner . Nice guy. Let me do some business through his storage For Groovin Movin…read more Why store anywhere else?

I have used this company numerous times. To store vehicles or stuff inbetween moving…read more The two dudes that run the place are helpful and accommodating. The location is secure with great hours for access. The units I have gotten are always clean and well maintained. I have never had an issue of any kind. My things have never been damaged, stolen, etc. the staff as I mentioned are super accommodating, happy to help, if you have a question or issue. They offer discounts for the first few months of rental and after that it isn't terrible. 10/10 I recommend