Always good to stop here for garden supplies. They have great plants at reasonable prices and always good selection and service. I'm a fan and will continue to return for more. read more

It's more of a hobby shop than a bargain shop, a little more expensive but it's close and they have a lot of stuff nobody else has.

I came to Parkrose Hardware to look for specific parts for a Kwikset lock based on a recommendation from a helpful employee at Home Depot. While Parkrose didn't have that specific part (nobody locally does), they had TONS of things I'd never have expected, such as work boots, work clothing, cotton candy machines for rent, supplies for said machines, individual sheets of very high grit sandpaper, 5-gallon barrels of solvents, and generally many items that the giant chains don't carry. Particularly noteworthy was the enormous selection of Stihl products. I've been to many Stihl dealers over the years, but none have had this huge of a selection. The area leading to the checkout counters has a huge selection of very unique soft drinks and candies, and itself seems like a mini "Rocket Fizz" store. Service is very prompt and friendly. read more

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Good hardware with little or lot of everything. BUT What's going on with the house plants???? There's a huge selection in a open big space, fairly nicely displayed and dying for lack of water. Do you know how long it takes for a succulent to starve out and die from lack of water? It takes months. Every time I go in the store I go straight to the house plants, and every time I am bummed out because they have so many wonderful plants that are being neglected. They aren't cheap at all. I can't imagine why they wouldn't simply water them adequately. On my most recent visit there were at least five plants completely dead on the shelf and half the plants had bone dry dirt. It's sad to me. read more

shit service. YOUR OWN WEBSITE as well as the county website both state you recycle batteries: https://clark.wa.gov/public-health/convenient-and-safe-battery-disposal-locations-now-available-clark-county Since you can't seem to read your own website. https://www.parkrosehardware.com/Service I recommend you take a look and learn your actual services, OR update your website. Pathetic excuse for a company. read more

What sets Parkrose Hardware apart is the knowledgeable and helpful staff. We needed to solve some slightly obscure problems with electrical fittings and RUTHIE was very helpful and very knowledgeable. She's a treasure. read more

Well i guess you can have a place that offers alot of nice expensive items and a good assortment but if you cant take care of your own restrooms that is a fail! I was so disappointed in what i seen i couldn't even use this filthy restroom. Toilet was filthy and leaking water out of the back and running on the floor were you would stand .NO TOILET PAPER OR PAPER TOWELS? A person can usually make a pretty good assumption of how a business is ran and how it truly thinks of its customers when you look at their restrooms. I had items i was purchasing but just left. I went to Grovers and you could have eaten of of the floors in their restrooms. Thats who got my business. Management please take some pride in your restrooms. read more

Parkrose Hardware - Filthy and no toilet paper or paper towels!!! - Hardware Stores Near Me - Vancouver, Washington

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Another fantastic Parkrose Hardware location (even if it isn't actually in Parkrose)! I stopped going to other hardware stores for just about everything, and not just because this location is close to work, and the other is close to home: there's just no reason to shop elsewhere! Everything you could possibly need for your construction or maintenance task can be found at one of their locations! read more

Parkrose Hardware - Hardware Stores Near Me - Vancouver, Washington

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Best HW store I've ever been to! Broad line of quality products at very good prices; helpful and very knowledgeable staff.

I was a waste of their time! They had b.s.ing to do....manager wouldn't take any responsibility probably because he was one of the group standing in the back b.s.ing. the one guy trying to assist people ignored my presence to skip over me to help guy after me. read more

I was unpleasantly surprised today when shopping here for plants that I was refused a small discount on a small plant that needed some TLC! The girl was snippy and not helpful. I've been a regular there and purchased many plants while my husband finds what he needs. I will no longer give Parkrose my business and will encourage my husband to shop elsewhere. Losing a customer over a $ 5.00 discount is bad business! read more

their return policy is the worst. They lost my business and everyone I will tell . Home Depot from now on. All over $60.00 item I bought the day before . Garden hose and was going to up grade to the $100.00 hose .They said they couldn't take it back because I ran water through it ?? l had to try it out and did not like how cheap it felt after trying it .. Unbelievable read more

Our favorite hardware store in town. Love that it's local and small. Everyone is friendly and they have everything we've ever needed. It's our one stop go to read more

I rented a excavator for 24hrs today and the tool rental area manager told me one of the handles sticks a little when I picked it up. Then I used the rental, it was working on its own and causing added time, fule and effort. Brought it back 6hrs later because I couldn't complete the tasks I rented it for and he gave me $40 back out of almost $300, thanks!!! He also said is was my fault cus he told me about it prior. This is the 2nd time and will not be a 3rd. Marketplace has cheaper more dependable rentals. I'm never doing business with them again! read more

What a let down! Double retail cost to buy a fan on the hottest day of the year. The staff literally insulted us. At the register the employee tipped the box so that it fell hard onto the counter smashing my thumb. Her next words: no returns (after our account was debited). It took five employees clustered around the cash registers enjoying the show. No actual work getting done. Lots of stuff a new resident would love to purchase from a local business here but It'll be our last time buying from this poorly run shop. read more

Very good hardware store, especially for nuts, bolts, and other "hardware". Also excellent selection and well organized plumbing department. Lots of quality parts that are simply not available at the two big box stores nearby. Also a great selection of lubricants and cleaners. Would easily be a 5 star rating except that the prices are on the high side. For me, being able to find good parts for what I need in one visit still makes it number 1. read more

Great store and people are always helpful. Just purchased a Blackstone flat top griddle that I had them assemble and Jon went above and beyond by loading it up in his truck and bringing it to our house. Thanks Jon! read more

Called about a plumbing issue and asked to speak with their plumbing expert. Person assured me that they could help. Explained my issue and was transferred (apparently that was NOT the expert). Second guy answers. I go through the problem again. After I'm through, he says, "my bad...I wasn't listening...there are a lot of people here." I kid you not, that was the response. So, I called another hardware store and got an answer and a solution. Now, was that so hard? read more

Great selection of just about everything hardware, electrical plumbing etc. My only objection is the current cashiers, two girls about 35 years to 40. They could use a little help with friendliness and not being just me and girls. read more

Honestly this store needs better management as far as employees. Front desk cashiers tend to be nice and friendly. But the guys that work in the back are complete a**holes. You ask them for help and they give you snarky comments or just waste your time to tell you "I don't know" . It's almost like the workers hide. Practice kindness and good helping skills. Don't be an a**. Shoutout to the employee that says he's a plumber and doesn't know good customer service (the a**hole). Could be a bit racist maybe towards colored people. read more

Parkrose is a great hardware store. They have an impressive inventory of high-quality, reasonably priced merchandise. It is a pleasure to shop in their stores, as they have friendly and helpful personnel to answer your questions and help you make informed purchasing decisions. read more

If you need something common, or not so common, this is the place you need to go! They usually have a much better selection than the local orange big box store that's just down the road. There's been so many occasions the big box store pointed me to Parkrose Hardware, I now make Parkrose my first stop, and usually saves me walking aimlessly through the big box place trying to find an item, or staff to help. They've manage to pack so much stuff you actually need into normal sized store. They have everything from tools and plumbing parts, to clothing and yard decor. It's definitely worth checking out! read more

My go to place for all things hardware. Once you get they lay of the land, you can appreciate the diverse selection of parts and pieces needed to tackle just about any job. It's not a big box store but Home Depot needs to make a living too. read more

Huge thanks to Nick who helped me at 7:30 PM buy a customer color paint. Nick came from a different department, garden I think, pland did not have experience custom mixing colors. I was impressed to see him figure out the computer software input and come up with the right color in just a few minutes. I really needed to get the paint on my trim that night and Nick did an awesome, positive job making sure I had what I needed. Thanks Nick and Parkrose Hardware - you were there when I needed you most! read more

Some time back, I worked several years in a hardware store to help put myself through my university studies, and while working there, I learned firsthand how customer service was a priority. Today, I visited Parkrose Hardware and was taken aback by the worst customer service I have ever seen and experienced in a hardware store. This wasn't simply due to the vile creature attending one of the checkout counters who literally threw the receipt for my purchase down on the counter. Nor was it only due to the haggard-looking floor salesman I had to seek out and corner like a rat for assistance acquiring a product. Throughout my time in the store, not a single store worker greeted me or offered help. The whole store exhibited such an unfriendly culture I was relieved when I exited the store with my purchase telling myself that I would never set foot in that store again. In contrast, I found myself shortly after that down the street at the Wilco Farm Store (also a True Value Hardware store), where multiple workers greeted me, offered assistance without asking, and thanked me for my business. If you are thinking of going to Parkrose Hardware, save yourself from having a dreadful experience and drive down the street to Wilco Farm Store or any other hardware store. As for Parkrose Hardware store, I suggest you relieve your management of their positions and hire new staff. At the very least, hire a customer service consultant and provide your store personnel with customer service training. Regardless, I will never return to Parkrose Hardware store again. The lowest score of a single star is far more than this place deserves. read more

Great hardware store often has what person is looking for at a very marked up price. If you want it now versus waiting for delivery this is the place to go. read more

Parkrose Hardware - Store front - Hardware Stores Near Me - Vancouver, Washington

Autumn, in lawn and garden, helped me, my granddaughter and my friend with finding the plants we were looking for and a tree in the outside garden area and a very large spinner. She also helped us get everything in the car. You always hear the bad reviews about workers I think it's time we let them know they are truly appreciated. read more

Great inventory of everything hardware related, plus home and garden supplies and great seasonal selections such as outdoor cooking and seasonal/holiday decorations. PLUS... they have a great tool/equipment rental selection. Their staff is very knowledgeable and helpful. Give them a visit as they are a great alternative to the big box home improvement stores. read more

Dear Lowe's and Home Depot, Why can't you be more like Parkrose Hardware? When I go to your stores I get lost, can't find an employee that can help me find the front door let alone the part I need. I think you need to have an employee seminar that teaches them this phrase, "I don't know, but I will find someone who does." Rather than run my rickety old bottom all over the store totally making it up along the way. Why can't you cram as much merchandise into your square mile stores as Parkrose Hardware fits into a tidy location that is easy to see and at no time do I ever lose view whether it is day or night outside? Why can't you mega million dollar volume stores take the time and expense to make me or my son a bag of freshly popped popcorn, and subsequently fill your stores with the aroma of freshly imploded corn spores? Parkrose Hardware does. Why can't you mega million dollar behemoths have the freakin' part I want!!?? Parkrose Hardware does! Sincerely, Your former customer read more

Such great customer service! Very helpful and cheerful. I had a great time waiting for my keys

Face to face service is excellent and like it every time I go in. Unfortunately I've also been on hold for over 20 minutes trying to get a department on the phone, I just stayed on hold till I arrived, and finally hung up when I walked in. I dropped my saw off for diag and it sat there for 9 days without being touched as well. read more

Place is awesome. It's not cheap but they are affordable with quality products. It's not as over whelming as a Home Depot but offers more products than an Ace hardware. Very helpful staff and a large range of awesome rental equipment. Highly recommended for all your hardware and home needs. read more

Went in to buy a particular item. I was told there was 2 left in inventory. After much searching, I was told: "Guess the inventory is not correct". What the hell? This is happening more times than not. Why can't a store like this not keep their inventory correct. Either bad system or bad employees. Parkrose Hardware needs to quit expanding, and go back to one or two stores. Maybe then they can get it correct. As bad as they are, it is time to go back to Home Depot and/or Lowe's. read more

Very helpful and knowledgeable staff! I enjoy going there if I need advice or have a question.

This review is based upon my getting a new garage remote control for my sister-in-law's house. I had no idea the model of the garage opener, but that didn't stop the very helpful guy direct me to the row where several models were available. This guy knew more about garage door openers than anyone I ever met before. We picked one, $40, and out the door I went. Unfortunately it wasn't compatible with the Challenger model, so the next day I returned it with no questions asked. I had to get a new battery for my late brother's key fob on his truck, and another really nice guy took care of it for me, opening the key fob and replacing the battery. Great customer service for a $4 battery. They have a pretty big store, and a great selection of BBQ's and equipment. Prices might be a little bit high, but the customer service makes up for it. read more

Reserved a flat bed trailer several days ago. They said it would be ready at 8. Get here at 8 and hook it up. The electrical connection doesn't work because the last person let it drag on the road. You could see that the electrical connection was broken. Why didn't they check it out and replace it when the last person returned it? Why did they tell us that it would be ready to go at 8 today? We've been here for an hour now while they try to fix it. So ridiculous. read more

Best fastener selection that I seen in a long time. I have been searching many stores for certain metric hardware for my Honda Xr650r. Quality was good. Different grades and finishes available read more

First time at this location Guess I lucked out. The manager helped out with a display shelf they were getting rid of ..It was a $44 price tag but I was able to walk out of the door with this display unit for a decent discount. I love the attitude of the manager- just that he took the time to walk me up to the front desk. I'll always come back to this location- everyone had such a helpful attitude! :-)!!! read more

I politely asked for help and was abruptly told by employee he was not on the clock. I get it , your time is your time. Why should common courtesy be extended if you are not being compensated? I walked out thankful this employee did not represent my company. read more

Worst customer service ever! Two employees can be described as boorish. While the employee working in the garden center was friendly and helpful, Mike in Hardware was gruff and not very helpful. The cashier was a young woman who was unfamiliar with merchandise and argumentative about the items I was purchasing. I will not return to this store. read more