Im surprised to read the other reviews with low ratings! I just spent about an hour here after my elderly mother called me and asked me to meet her there. I am an extremely picky customer and I always pick up on poor customer service and I felt like the staff we met today were wonderful! They took good care of my mom while she was there prior to my arrival, even offering her water and a place to sit (it was a hot day). They dressed her as "ma'am" and were generally attentive. I had my dog with me and they even made an effort to learn his name and refer to him by it which I thought was nice.There were two young men who were very nice, and knowledgeable and willing to get any information for us that they didn't already know. I believe the owner also came out to greet us as well, which was also very nice. My mom initially went there to buy a gift for my daughter, which we definitely found, and we also left discussing getting a large fountain, which we would NOT be considering if there was any issue with the customer service. I would definitely recommend this place if you are looking for concrete products! The staff was amazing, the prices were very fair, and they have a large selection. I'm not sure if it is a family run business, but it has that feel, which I really liked. Don't let the other reviews deter you- give this place a try! read more