Very happy with unit and staff. Their lunchtimes can be varied, so sometimes office staff is…read moredifficult to find. Staff is very helpful and cheery.

We have rented here for under 2 years, and have had 4 breaks in where our valuables were stolen. We…read moreare moving our items & taking our business elsewhere. We may move our stuff to our front porch as we think that would be safer!

Great movers who are hard working, respectful and have good attitudes…read more They have EV trucks too which is cool! Shoutout to Dominique, Josh and Alexius (I believe that is their names)!!

Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the…read morephone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. in the end this guy ruined my 2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

The "customer service" (office staff) here is the worst I've seen. Rude, short, & just plain…read moremean. Problems with the access code? Don't bother to call "customer service". Billing issues? Easier to spit into the wind. Want to close your account? Be ready to be accused of lying about the condition of your unit, because they ask all kinds of questions & then go check it to see if you were telling the truth. Oh, and you have to wait outside in the hot sun, or rain, while they check your unit. No waiting in the office.... Maybe you could steal a pen??? The worst I've ever experienced.

Nobody likes putting all their belongings in storage but these guys are pretty awesome. Clean,…read moreeasily accessible storage units at a reasonable price. Len is great, answering questions and chatting you up when you come into the office. Offered to help me get my frozen lock unfrozen when I couldn't get into my unit. Maybe that's normal procedure but it seems like most would tell me to figure it out.

I stored an entire house's worth of stuff in one of Yeon mini storage's units for almost two years…read morewhile in between house's. I thought I could trust them, as it's their job to keep my stuff safe. As it turns out I was very very wrong. I don't think the security of paying customers belongings is very important to them as I found out when someone broke into my storage unit thru the ceiling and stole or destroyed many of my things. Someone was in my storage unit for several hours going thru box's at their own leisure finding things to take. Yeon mini storage is an indoor storage facility and someone got inside the building then climbed on top of the storage units and cut thru the ceilings which are made of chicken wire and were then free to take what they pleased. Did Yeon mini storage pay for the lost items? Of coarse not. Did they even apologize? Of coarse not. My unit was not the only one broken into, and I am not sure what they have done to make the building more secure since then, but someone there told me they added more security camera's. I guess this way they can watch the video of the crooks walking out with customers belongings. I realize there are a lot of criminals out there who are very clever when it comes to stealing but as a storage facility you your number one priority should be keeping customers belongings safe, and if you can't do that you have no business even existing.

From the owner: Come check out our self storage facility in Portland, OR. We have a wide variety of storage unit…read moresizes and types. Give us a call today or reserve your unit online!

Amazing work and great personalities. Tyler and Ozzy helped me with some unique moving needs. Tyler…read morewas prompt, strategic and thought outside of the box to get my project completed! Highly recommended!

Their services are an absolute nightmare. The movers arrived late to my location, with a truck that…read morewas comically large (semi truck-size) for a studio apartment move. All of my stuff was thrown in and banged around inside of the truck on the way and there was SO MUCH damage done to my belongings. They destroyed my lamps, TV, scuffed up so many thing and spent approx. 8 hours on a pre-packed and sorted studio apartment move (I don't even understand how since they brought 6 movers). This company is a scam as far as I'm concerned. They overcharge, underdeliver and underperform. I tried to get at least my TV reimbursed and that couldn't even be done. Avoid at all costs, you might as well hire literally anyone else.

They do not do interstate moving, or at least not to the Montana town. I need to move to, but they…read morewere recommended highly by other users

They have a driver that has absolutely no idea what he is doing and he hit my cement wall, cracked…read moreit all the way through, and PODS REFUSES to accept responsibility for his carelessness. This guy took almost an hour to get the POD from my driveway holding up traffic. I will never use them again and highly recommend to everyone to run away from PODS to any other company as they will not accept responsibility for any damage they do to your property. I wish I could give negative stars as that's what I would give. Their customer service sucks also. I asked to file an appeal to the local managers decision and they have yet to respond. The damage he did was in the $1,000's and they refuse to do anything.