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    Cascade Park Self Storage

    4.8 (23 reviews)
    Open 10:00 am - 6:00 pm

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    7 days ago

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    Cedric C.

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    7 months ago

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    8 months ago

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    Cedric C.

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    2 years ago

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    Cedric C.

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    2 years ago

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    Cedric C.

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    3 years ago

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    4 years ago

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    16 years ago

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    10 years ago

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    9 years ago

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    9 years ago

    A+ great people working there willing to go that extra mile to help you out will use them anytime I need a uhaul or storage

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    12 years ago

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    9 years ago

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    10 years ago

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    Cascade Park S.

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    5 years ago

    we have rented storage units from Cascade Park self storage for over 2 years and we are completed satisfied.

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    9 years ago

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    11 years ago

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    8 years ago

    Good Service with quality units. Stored household items for 2 1/2 years with no damage. Fair price, good service, great access.

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    11 years ago

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    9 years ago

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    10 years ago

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    Review Highlights - Cascade Park Self Storage

    Didn't know great customer service still existed until I was blessed with Kelly's wonderful work ethic!

    Mentioned in 4 reviews

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    Extra Space Storage

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    3.5
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    McKenzie and Devin were extremely helpful, professional, and demonstrated passion to help me feel…read morewelcomed to the neighborhood. That said, their cut above average Customer Service gained my trust and business as I needed a small storage unit until my apartment was ready. These two care about how customers feel (especially new customers) and do an excellent job articulating the process and my options as a customer. Keep it up you two and thank you for making my first experience with Extra Space Storage a pleasant one! Best, Frank Melendrez

    **"I'm sharing my experience with Extra Space Storage because I don't want anyone else to be…read moreblindsided the way we have been. Due to the economy and real‑life situations outside our control, we've had no choice but to store two households' worth of belongings here for the past 2 1/2 years. During that time, our rate has gone up by $50-$80 every six months. Our bill is now $420 a month, which is simply not sustainable for any family trying to stay afloat. At this point, we're genuinely worried about losing everything we've stored because we can't keep up with these constant increases. I've tried to resolve this through every proper channel -- the facility, the district manager, and multiple escalations to corporate -- and corporate has not responded to a single call or email. My payment was due on the 18th, and I even went to the facility in person because I have an active escalation pending. Still no acknowledgment or consideration from corporate. I also filed a consumer complaint with the Washington State Attorney General and have not received any confirmation or response from Extra Space. This has been one of the most stressful and disappointing customer service experiences I've ever dealt with."**

    SmartStop Self Storage

    SmartStop Self Storage

    2.0
    (8 reviews)

    I was just charged 2X what my rent is! It says nowhere that it was going to go up! I'm not paying…read moredouble for storage at a facility that makes it extremely difficult to to store things at. It's like Fort Knox just to actually get your items to your unit. On that note- They have 4 carts you can only use when they are actually in the office. They have inconvenient hours if they are even available during those. They leave and lock up for breaks, lunch, for new customers to take them through the process to unlock all the doors and how the elevators work, go to the bathroom, do maintenance etc. So good luck planning your move! Hand carrying items from outside the building through 2 locked doors, a locked elevator and long, long maze like hallway because they aren't there until 9 and before 6 and the carts are locked. Those "convenient " perks they talk about are useless. Facility opens at 6am but you can't get a cart until 9. The unloading area- 3 cars can fit and people can be there for hours. Secure facility great- not so great when you have to punch in long codes through 2 doors and an elevator every time you bring something in. *they hold your license to get the cart* to get it back planning on allowing 40 minutes to get it back. I've had to leave mine there because I couldn't wait around. There are zero garbage cans at the facility. This encourages people to either leave broken, leaking items etc either randomly at the facility or in your unit. I have an 8x10 on the 4th floor in the furthest corner and I had to make 10 trips there because of all of this. They also don't tell you there is a restroom. It's on the first floor in the far corner. No signs. This facility is ridiculously big. You would think with all that money they are charging for? units they would be able to splurge and put a bathroom on every floor so you don't have to abandon your items in the hall for the 5 minute walk to go to the bathroom. Or take a chance of losing a couple carts for the convenience of their customers. Add another employee! Provide a dumpster! Extend your hours! Lower your prices! The cost of running a storage facility is minimal. Definitely giving notice in the morning and I better be getting back the money they should not have taken from my account.

    I would highly recommend finding a different storage facility. I liked SmartStop because I was able…read moreto come and go whenever I wanted, and I felt it was a safe building since you have to put in a code to get into the building and elevator. I've had my unit for three years and since they got new owners, the rent continues to rise. They've raised it TWICE in the last 10 months. What was a $55 unit is now $130. They started requiring you to buy monthly "rental protection" even if you have your own insurance protecting your unit, which is an additional ~$15/mo. It's absolutely ridiculous. And good luck getting ahold of anyone in the office. Even during their business hours, the door remains locked. The phones go unanswered. They lock up the carts so you have to bang on the door until someone comes to unlock it. I'm super disappointed and I will be moving to a different storage facility.

    Cascade Park Self Storage - selfstorage - Updated July 2026

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