Absolutely excellent. Clean, well organized, efficient. Manager Stephen works hard to achieve…read moresuperb customer satisfaction. I have appreciated working with him regarding my unit and my U-Haul truck rental over these last several months.

Additional Self Storage has a highly responsive, professional and kind leader and staff. They are…read morea trusted brand and I give them my highest recommendation.

Have used Pedron's to store both a boat and an RV at different times for about 15 years. Never any…read moresort of problems whatsoever. I have used both their covered and indoor storage. I feel very safe having my rigs stored with them. A couple of times I've need some help from management on some maintenance issues on my rigs and they have been very helpful. Staff is pleasant and easy to work with. I would highly recommend them. Maybe a bit more expensive than some,kbut worth it in my opinion. George

Had a terrible experience here. Needed a place to store my boat while I was out of town. I went to…read morePedron's RV and boat storage. The building had a beautiful window and Joe seemed really nice but he made me uncomfortable because when he was showing me around his facility he always had a grin on his face and went out of his way to stand close enough to me that i could smell him. I ended up renting a space here for two months. After I dropped off my boat and trailer I went back the next day to get some things I forgot and when I got there the gate was left open. I drove in and Joe was inside my boat going through the drawers and all my things were spread out all over the place. He told me that I "left a light on" and that he was "just trying to turn if off." I took my trailer and boat home with me and I ended up taking it to Chinook RV storage in Portland off Marine Drive. Very professional people here, no weird employees wandering around and it was cheaper. Feel alot better about this place!

Great place! Kelli is amazing and so is Dimitri. They made the process so easy and are they are…read morethere to help in any way they can. I've been renting a storage unit with them for two years and have never had a single problem. Prices are very reasonable and the units are really clean. I couldn't have found a better place and the location is so convenient.

Racist and incompetent. Requested a storage space from them and provided my Georgian (Sakartvelo)…read morelicense. They called it fake and gibberish - so they either can't read or don't know how to use google. One good thing about them (if you manage to rent a space from these guys) is they apparently don't care about money

I've used this company several times for purchasing packing material and boxes. I recently rented a…read moreUhaul, which was successful. I don't have any experience with the storage aspects of the business it the other services are above par.

The unites vary in size. They are dry and well priced per square footage. The street have good…read moredrainage. The units are 2in above street level, good design.

This storage facility is great. The office staff is super nice and helpful. The sign up and move…read morein process was quick.

I had a storage unit at this location for several years and was highly satisfied. The location is…read moreconvenient and the staff is great.

**"I'm sharing my experience with Extra Space Storage because I don't want anyone else to be…read moreblindsided the way we have been. Due to the economy and real‑life situations outside our control, we've had no choice but to store two households' worth of belongings here for the past 2 1/2 years. During that time, our rate has gone up by $50-$80 every six months. Our bill is now $420 a month, which is simply not sustainable for any family trying to stay afloat. At this point, we're genuinely worried about losing everything we've stored because we can't keep up with these constant increases. I've tried to resolve this through every proper channel -- the facility, the district manager, and multiple escalations to corporate -- and corporate has not responded to a single call or email. My payment was due on the 18th, and I even went to the facility in person because I have an active escalation pending. Still no acknowledgment or consideration from corporate. I also filed a consumer complaint with the Washington State Attorney General and have not received any confirmation or response from Extra Space. This has been one of the most stressful and disappointing customer service experiences I've ever dealt with."**

As a loyal customer for over two years, I feel compelled to share my experience so others can make…read morean informed decision before renting here. My rate started at $78/month, increased to $147/month, and then jumped to $247/month -- more than triple my original rate. While they provide a month's notice before increases, the hikes are significant. When I negotiated, they offered $220 -- still far above market rate for the same unit size at competing facilities. Other long-term reviewers here describe similar experiences. The problems go back to 2025 when I reached out multiple times via phone and email, simply asking about rate options. My calls went unreturned and emails ignored until I followed up repeatedly. When I finally spoke with facility manager Melissa, she stated I had previously spoken with a staff member named Janelle on a specific date, which was not accurate. When I requested written confirmation of rates, she told me all discussions must be by phone only and did not provide anything in writing. When I took notes during our call, she accused me of trying to catch her and ended the call. What makes this particularly frustrating is the inconsistency. Melissa had previously encouraged me to use their online promotions to secure a better rate, stating, "We want you to stay at Extra Space Storage." I had done exactly this before without issue. However, when I secured a new unit at their advertised promotional rate of $138/month and requested a floor reassignment via chat -- something a representative confirmed was possible -- the interaction became confrontational, and I was told this was "unfair." Within minutes, my fully paid lease of $602.75 was canceled before I ever took possession of the unit. I initially received only a partial refund of $414.00 and had to escalate to corporate with a formal written demand to recover the remaining $188.75. For additional context, the New York City Department of Consumer and Worker Protection filed a lawsuit in February 2026 alleging bait-and-switch pricing practices and significant rate increases involving Extra Space Storage. (Public source available on nyc.gov.) Both the property manager and district manager have been referenced by other reviewers for similar communication issues. Corporate responses I received were automated and did not resolve the situation. Read every review. Document everything in writing. Two years of loyal, on-time payments earned me nothing but a tripled rate, a canceled lease, and a fight to recover my own money. https://www.nyc.gov/site/dca/news/016-26/dcwp-sues-extra-space-bait-and-switch-pricing-vermin-infested-units-junk-fees-other

Poor, Think twice before signing your rental lease here. The mgr here just takes care of his own…read morepeeps I was there for 6 years and the monthly charge went up $50-$100 it just got raised to $600/mos. Not worth for that grungy place with all moss, mildew and spider webs not to mention the leaves and dust that gets blown into the locker!! He also said that he's helped customers by moving them out when the cost gets high and move them back in as a new customer( corporate needs to read this) but when I asked him he gave an excuse!!! Making like he didn't say such a thing. Very unprofessional.

Renting here has been a nightmare. I have been overcharged multiple times and no one in the office…read morehas a clue about what is happening or what they're doing. I've spoken to three people now and they're very friendly but just keep messing it all up. I was charged a total of 90 this month for what should have been $30 rent, and going in to ask for help has just made it worse. The facilities are clean and look safe but the billing issues are not worth the cheaper prices.

We have had our RV parked here for a year now and the location is amazing and the staff is very…read morecourteous, yes I will say the spaces are tight, They do have a RV Dump Site on the property alomh with an air station and a Wash station, it's not big but it's manageable, some covered spots have gravel and some have concrete pads. They just raised their storage rates again to $195 a month for a covered space. Unfortunately, we aren't able to stay much longer at the current rate due to unfortunate circumstances, but I do recommend them

The staff is friendly and the prices are great. The facility is really nice and I'm able to access…read moremy space easily. They also have a wash station which is convenient for sure.