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    U-Haul

    2.4 (50 reviews)
    Closed 7:00 am - 7:00 pm

    Services - U-Haul

    Propane

    Self storage

    Truck rental

    U-Haul Photos

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    Reviews With Photos

    Risto K.

    After using U-Haul over the years I recently stumbled upon this location and was very positively surprised. I shipped a Ubox cross country and when it arrived at this location manager Mackenzie noticed (fortunately) that it was coming apart and secured it until I had a chance to unload it. She was pleasant and helpful. Recently I went there to get some shipping boxes, and was pleasantly surprised when manager recognized me and helped me out with my purchase. One person can indeed make all the difference. Thank you!

    Large selection of moving supplies
    Stephen K.

    I've rented from MANY U-Haul locations over the years. They have been and still generally the best value for your money. This location is generally clean, usually is well-staffed, and the employees are usually helpful. There is a traffic light at their entrance, which is a great thing when having to make a left turn onto a busy street in a 26' moving truck. The items keeping this location from getting five stars is that there usually seems to be at least one problem per visit. On my last visit, I waited in line for almost 20 minutes to pick up my rental truck, despite there only being two customers in front of me who were being attended to simultaneously by two employees (and one of these customers was doing their pick-up on their cell phone, which I would have done, were it offered as an option on my reservation (I tried, it wasn't)). On my previous visit, the employee taking my return transposed two numbers when they read the odometer, resulting in them trying to charge me for 80 miles when I drove less than 30. Misreading an odometer is understandable, but the defensive and accusatory nature of the employee to whom I pointed this out was not at all professional, nor was the lack of an apology when they double-checked the odometer and corrected their mistake. One final gripe is that this location is very busy, and their parking lot layout is such that the line to return trucks is behind the customer parking spots. This has resulted in my being trapped in my parking space waiting for employees to clear out trucks one more than one occasion.

    U-Haul waiting area

    I've used this location to pickup and drop off one-way U-Hauls several times in the last 2 years. While it seems that when you're in a pinch to move, and corporate rates fluctuate (some times wildly), the staff here is pretty helpful. We were able to find a cheaper moving truck somewhere else, but it's not as nice or well taken care of. When I came back to get an additional trailer (not all of our stuff fit in the big moving truck), we realized that the van we would pull it with didn't have trailer light hook-ups. Sure, now we'd have to have that installation done while I waited, but Justin and his crew jumped to it and got it done much faster than expected. Ashley is doing a great job with her staff and her store. If you need help with an order, or something isn't right, Ashley is your gal. There's even a miniature waiting room to write a review from so you aren't having to stand around while your moving day can proceed!

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    2 years ago

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    4 months ago

    drop-off was really easy, Talena was sweet, super kind. You never expect things like this to be "pleasant", but she made it more than

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    11 months ago

    Absolutely nasty and rude customer service! Lady was a B**ch from the moment I walked in.

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    8 years ago

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    4 years ago

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    4 years ago

    The main lady at the counter needs an ego check. Nothing but attitude and an 'I'm too good to be here' outlook. Gross.

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    8 years ago

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    6 years ago

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    7 years ago

    Worst customer service. Took 1/2 an hour to return an appliance dolly. Find a different U-Haul with more employees.

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    5 years ago

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    7 years ago

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    14 years ago

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    12 years ago

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    8 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - U-Haul

    Review Highlights - U-Haul

    Day use, local move rentals - ranging from 10' van to 14' truc

    Mentioned in 2 reviews

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    U-Haul

    U-Haul

    (25 reviews)

    We have been into the store to rent vehicles and also to purchase moving supplies. 4 people…read morestanding around doing absolutely nothing but ignoring us and giving the impression our business was more of an inconvenience to their discussions. Nobody offered any assistance with as little as holding open the door while my wife struggled to get large moving boxes out the door doing multiple trips back and forth. Piss poor manners and customer service. Never again !!

    Staff made it difficult to access my unit, was placed on restriction several times. Once for…read moreaccessing a second unit too frequently, and the other for my pregnant girlfriend using the bathroom longer than the gm allowed. Gm discrimination and didn't follow legal guidelines for tenant landlord laws in Washington. Removed my access illegally and didn't give me required notice in writing before removing my access, causing me to loose money paid renting a van and hiring help to move out of my unit which I couldn't access without required notice. When I called to figure out what was going on I received text messages instead of a call back. Here are those messages: Uhaul Gm: You where placed on structured access due to misuse of the facility this was explained this morning your girlfriend. Me: I'm the owner of the unit, nothing was explained to me. What is the misuse of facility? Please explain in detail Gm: Using the restrooms for residential use Me: Explain what that means, because I didn't even use your restrooms last night. Me: I have a pregnant girlfriend waiting for me in an empty apartment we just got into, waiting for me to bring home our bed because she can't bare to sleep on the floor again Me: I rented a large van and have hired help I need to get our things man, this is ridiculous! Gm: You and your friend like to hang out in the restrooms for hour or more on multiple occasions. This is a storage facility. Gm: You're more than welcome to come back at 7 am when we open. Me: If the friend you are talking about is my girlfriend, she is 5 months pregnant and has Hyperemesis Gravidarum, a severe form of nausea and vomiting during pregnancy that can cause dehydration and weight loss. On a daily basis she is so sick that she can't keep down anything she puts in her stomach and has been hospitalized Twice already from its complications. She is also severely constipated to the point she spends hours in the bathroom everywhere she uses one, it's a horrific set of circumstances for our family, how could you cut off access to us without even having a conversation with us about it. Last time I checked, using the bathroom for an hour isn't a crime nor can I find anything in your rules or see any signs posted about a limit to the length of time you're allowed to spend having a bowel movement. Me: Sean, this is (removed) tenant of Unit #0509. I am fully paid up on rent and also pay for 24-hour access. Under RCW 19.150, a storage operator may only deny access if the tenant is in default, which I am not. Locking me out without written notice is unlawful. Your reasoning about "residential use" of restrooms does not apply, and my partner's extended restroom use is due to a documented medical condition (Hyperemesis Gravidarum), which may also fall under ADA protections. Denying access without considering this is discriminatory. I demand my access to Unit #0509 be restored no later than 10:00 PM tonight. If it is not, I will call the police to restore access and will also file a complaint with the Washington Attorney General's Consumer Protection Division for violations of RCW 19.150 and ADA protections. Please confirm access is restored immediately. Me: You cannot discriminate against a pregnant woman for needing more bathroom time than you alone are comfortable with, and what you have done is illegal. No further responses from the GM, had to reach out to the regional manager to get my access restored. Besides that, people without access regularly sneak/break in after hours and when the alarm goes off nothing happens. No police no security just a 30 second alarm goes off then nothing happens afterward. would highly not recommend this place!

    Parkrose Hardware - Wind chimes

    Parkrose Hardware

    (16 reviews)

    Employees are great. Cheerful and helpful. They have several of every bolt/screw size known to…read moreman. Tuesday is popcorn day as well as 10% off for old geezers like me. Love their rental department. If you have a small chainsaw job where you can use a 12"chainsaw rent the Stihl electric saw. It is a BEAST for little jobs. AND no gas to have to mess with. I had a couple large limbs that came down over the sidewalk so had to clean up the mess. A couple of the pieces were about 8 inches in diameter and the little guy cut right through them. Always a great experience.

    Great all around hardware store. They have just about anything you can think of. They have an…read moreamazing selection of nuts, bolts, screws, washers, etc. They also have a 'key corner' station if you need keys made. We come here when we need one or two items. It's smaller than the big box stores and less busy. There's always people available to answer questions or help you quickly find what you need. Prices are a little higher than the big box stores, but we mainly come here out of convenience, and when we don't want to fight the crowds on the weekends elsewhere. They have a nice variety of plants and flowers during spring and summer too! It's fun to peruse their outdoor patio area. Overall we enjoy coming to this store. They always have what we need and everyone is super nice and helpful. The store is always clean and well organized. Would highly recommend.

    U-Haul - selfstorage - Updated May 2026

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