We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Always good to stop here for garden supplies. They have great plants at reasonable prices and…read morealways good selection and service. I'm a fan and will continue to return for more.

It's more of a hobby shop than a bargain shop, a little more expensive but it's close and they have…read morea lot of stuff nobody else has.

Best price and customer service. Been using them for over 3 years. They come and deliver to my…read morerural home

Today I contacted EZ Propane located in Vancouver, Washington, to refill our 1,000 gallon propane…read moretank located in Happy Valley, Oregon. A very helpful woman answered the telephone, and said that their company is interested in expanding service to our area. After talking to the owner briefly, she offered me a good price for the propane as a new customer. The price is much better than the current price offered by the propane company that we used previously. Thank you, EZ Propane ! Good luck to you in 2024. https://www.ezpropanedelivery.com/ https://www.ezpropanedelivery.com/about/ I am editing my first posting above to include the following information. Five days ago when I scheduled propane delivery I was told that it would be done within two weeks. Today I saw the EZ Propane truck arrive at our house. I told the friendly driver Allen that I was surprised to see him so soon. He replied that he and his boss decided to extra work hard to make propane deliveries as soon as possible before the very cold weather that is predicted to arrive a few days from now. That is what I call good customer oriented service !

Park Rose Hardware has become one of my favorite neighborhood businesses. As a salon owner, I'm…read moreconstantly running over for random supplies and little emergencies, and they're always so kind, welcoming, and genuinely helpful. Darren consistently goes above and beyond to help me figure things out, and the whole team makes you feel like a valued customer every time you walk through the door. It's so refreshing to shop somewhere that still believes in great customer service. I also loved seeing the sign on the door reminding people not to leave their dogs in hot cars, complete with the temperatures vehicles can reach in the summer. It says so much about the kind of people they are, they care about their community, including our four-legged family members. We're lucky to have a locally owned hardware store like this right here in the neighborhood. Thank you for always being there when Thairapy PDX needs you!

I come here for garden supplies and inspiration. It never fails me!…read more By early August they transition from summer to fall. Not much to buy here today, except succulents and beautiful pottery pots for 50% off. I got a stunning pot for an ailing Christmas cactus. Service is always great and the atmosphere invites you to linger, wandering the awesome aisles of locally produced honey, plants, spices, and rubs. I'm a fan.

Our family had to place a last minute SUV reservation. We were so lucky to get Courtney when we…read morecalled. She was so nice and accommodating. She thoroughly explained the process over the phone before going in person. There was a room full of our family members talking to her all at once, the call kept dropping, and despite the hectic & stressful tones, she remained patient and friendly the entire time. Once we walked in, she presented several options and ensured we received the best rate possible. If I owned a company, I would want an employee like Courtney in charge. Thank you for your kindness and hospitality Courtney, you saved our family vacation!

I would like to start off with that I have been renting from Enterprise Truck rental for over 8…read moreyears at the Vancouver, WA location. I always reserve our trucks weeks up to a month in advance for our home shows. This reservation was no different and we went to pick up the 24' rental truck at the Vancouver location and the only person who could rent the truck was out. Jay who was supposed to be there went out for another project and knew we would pick up the truck after renting a plethora of times from him. I asked the office to call him, and he took their call and instructed them to inform me it would be a 30-minute minimum wait. He told them if I had an issue with it to call him on his cell. I called Jay, three times and no answer. I politely asked the office to call him and he answered and they handed me the phone. I explained to Jay I had workers waiting and needed the truck, Jay told me I had to wait and no one else could assist me. I explained to Jay that this wasn't acceptable given "TIME OF THE ESSENCES" to which he replied, "I have no truck for you!!!" I said, I reserved this truck and I'm here to pick it up. Jay said he wouldn't rent to me!! RUDE!!!!!!!!!!!!!!!! I had to drive to the Portland, Oregon location and reserved a truck from the Columbia Boulevard location and Keith was very accommodating. I'm now in talks with Corporate Office for Enterprise and they are taking this situation very serious on how I was treated. I will update once this is resolved.