I was unable to get follow up advice on my car stereo. Once they had the stereo sold and out the…read moredoor, they were not willing to do any kind of follow up.

Incredibly knowledgeable, Kurt was great to interact with! Thank you again Kurt, hope to hear back…read moresometime.

I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Very knowledgeable, informative and professional. Able to answer questions we didn't know we had,…read moreshowed us features that we never accessed. Called customer service for us... Doug really went above and beyond. Referred him to our parents to get their dish hopper upgraded and for the tutorial, really. Will definitely use him for all of our future needs!!

I've come to this shop a handful of times for various projects over the past 15 years. They were…read moreable to problem solve for my 78 VW a long time ago so when I needed help with an older model Range Rover with a non functioning cd player or Blue Tooth, I came here. This place researched the parts I needed and helped me order them. Very professional every time and helpful even when they weren't making a sale. I'd recommend for sure.

I was attempting to solder a part back together myself for my climate control button when I…read morerealized I was in over my head, I came in here with the part and they were able to solder it back up for me and get me back on the road. Friendly, fast, and pleasant experience.

First went here in 1981. Love this store, glad it's still alive. Every time I go up to Humboldt, I…read morepop in.

During our Thanksgiving trip to Arcata, we ducked in here to look for some old vinyl. Considering…read morethe eclectic nature of this community, I was not all that surprised to find a pretty awesome little music store. Indeed, the personality of this business matches that of the greater community; that quixotic mix of coming to terms with your own minor quirks and foibles, along with the ability to laugh at yourself. Oh, and I love of just about every kind of music you could imagine. The store had all sorts of records, although these are not 1980s Woolworths prices. I think we spent about 25 bucks for an old GNR album, and found a cool little Grateful Dead piece of art. The key is behind the counter was much cooler than me, but just as kind... I like that when I go in the store. It makes me want to buy things. Other retailers in the Square should take note. All that to say, Arcata is a town with a flavor all its on, and this music store fits right in. I will be sure to stop in the next time I'm passing through to see what other treasures I can find in the stacks.

We needed an adapter to use the new TV set that we got from AVA to watch DVDs. Anthony ordered and…read morepaid for the adapter and installed it, all with no additional charge. We need more businesses like this in Redding

Very unprofessional, do not follow through, and unethical. Broke our Tv, damaged our floor and…read morenever showed back up to fix remaining problems. No surprise they do not have any positive reviews in the last three years.

I needed a part tht I could have ordered from amazon, but like a good citizen, I went to redwood…read moreelectronics, back when they were on summer st. the guy wrote down the part I wanted to order on a little scrap of paper, and said he'd call me. He never called, but when I called in after a couple of weeks, he said "yes, the part is in". When I went to pick it up, it turned out to be the wrong part. I said" you wrote it down", and he said, "yes, but I lost the scrap of paper". So he just guessed, rather than calling me to re-establish what I wanted. soooooo, I ended up ordering you-know-where, with a major delay having happened trying to "shop local"

Kevi was super helpful over the phone to help diagnose tv/roku/cable outage. Thank you.read more

Super convenient to US 101 and Tesla Supercharger…read more You can charge your Tesla while shopping around Target. Target has great selection of items which are excellent quality. Value was worth it and good service.

Super friendly folks working at this Target earn it 5 stars! Everyone said "hello" to us as we came…read morein or in the aisles and they even gave my daughter the whole collection of Spot stickers, even though she thinks he's a rabbit.

It's good to finally have Apple sales and service back on the Arcata Plaza. Tech support by Jordan…read moreis great!

Helpful Store Guy Jordan always gets it done! What an incomparable resource for Apple usersread more