Great deals! The store was fairly organized and clean. Helpful stock people in the shoes area where I focused my attention. Great brands and clearance section was expansive which was great for my wallet!!! I also really like that there are hair products there too... I often stop and look because they carry some of my favorite brands. That convenience is nice. read more

Plenty of items to shop for in various departments and categories selection varies and sizes are limited. Lynn, customer service at register was not the best. The attendant barely could be heard. spoke very softly kept having to ask her to repeat. She wasn't the most receptive when asking for help with a gift card, she said they don't check which I find hard to believe because every other Nordstrom when a card has difficulties they always offered to check. Or use a different register or seek a manager. She refused to do so it was not convenient. Also not a part of what I'm used to at any Nordstrom. Happy with my purchase, disappointed with lack of service. read more

Cute store! I got lost in how it was organized. Could have used some floor help. A lot of clothing and accessories selection. Good values for that determined bargain shopper. read more

Nordstrom Rack - Department Stores Near Me - Orange, California

I got my new bag here! I love the discounted prices at Nordstrom Rack! I was on the hunt for a new purse, and found one. My purse struggle is that I love the Mary Poppins purses lol I like to carry a lot of things with me. I can't do small bags, they don't offer enough room. I searched and searched for a big bag. I found this Valentino purse and fell in love with the colors! I love the black and red! Plus the bag is huge! It was probably more room than I needed. I'd rather have a little big, than too small. It's perfect! Very happy with it and had good service too. read more

Nordstrom Rack - Love my purse - Department Stores Near Me - Orange, California

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The store is always clean and the AC is good during the entire summer. The staff are very fast and friendly at the checkout and the fitting room. They have a good selection of products with lots of sales. I really like the new price signs $$ so it's easier to navigate when you are on a budget or in a rush. Hopefully they will have more skirts and dresses at this location in the future. read more

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Disappointed. Outlate Mall. Bought 9 shoe online. Needed to exchange a couple of them since the boys size changed. Have the receipt & z credit card used but store mgr said they changed the system and unable to exchange. Refused to give store credit. Shoe still has the tag on it/ never worn. read more

Great selection for women, but as with most other Nordstrom's Rack locations, the offerings for men are severely lacking. What was available seemed highly overpriced. I will say the employees were all helpful and upbeat, and the store was fairly clean and well organized. read more

Super close by parking lot so it's first great thing that could be happening. It means you don't need to carry all the shopping bags with you 24/7. Today they were ok not too busy so i got great customer service. I found for what I came to this store today. Value wise you can get anything for every budget so this is one of great place to get gift or even shopping if you care about name brand products. read more

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I took the sandals that I bought online to the Nordstrom Rack in Cedar Park TX to exchange for a different color. Elizabeth T. was extremely helpful. They were not in stock at that store, but she went out of her way to call another store and find the correct color and size for me. The sandals were a birthday present for my granddaughter so it was important to get them that day. read more

this Nordstrom rack is really nice. There's a lot of inventory and I always find a good deal when I go in my girl Anna B is the best employee there. I just came in today and I was in need of a safety pin and she insured that she found one for us and she was super super sweet so Anna, you were really sweet and you made my experience at the rack Pleasant. read more

Such good customer service even on Black Friday weekend!! Got all my shopping done at the block

I ordered 2 pairs of Nikes in September for my daughter. They showed They were delivered. After checking my cameras, They were not. Nordstrom cxld & refunded my order. I ordered again this time I had it delivered to the store instead. They notified me when one item came in. I was still waiting for the other 2 items. Then they canceled & refunded the whole order because it wasn't picked up. Customer service said the whole order had been at the store. If I'd known the whole order was ready, I'd have gone to the store. They acknowledged it was their mistake but asked me to order again, the 3rd time to get my items. What?! No. That's crazy. I'll take my hard earned $ somewhere else after years of patronage. So will the rest of my hard working tax paying household. ​ read more

This particular location is located in a busy part of the Block and is a relatively large size (although not the largest Nordstrom Rack I've seen) - things felt a bit crowded inside so it was harder to maneuver through the sections. A fair amount of clearance racks but not very organized. Shoe section a bit smaller in terms of what they have available for selection. Employees are nice enough to check you out quickly but they're often busy restocking or trying to organize. For the location it's convenient but there are other ones to check out if you're looking for something specific. Parking at the Block is pretty plentiful and free but on a busy day be ready to spend some time looking for parking. read more

I absolutely love this store!! Wendy is super to help, to find whatever I am looking for, just to chat (when she has time) or to admire what I have brought to show her. Her prices are fair and her quality is superb. read more

I purchased a black and white pinstripe men's shirt size 17 1/2 x 35 regular. They send me a size 18 neck x 35 length but slim doesn't fit at all. Also, the shirt is navy blue and white not what I ordered.. read more

Was a bit surprised that this location has a small Nordstrom Rack. Unfortunately I couldn't find much except a child's book and slime. Very limited place. read more

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The 'Rack' is definitely our favorite off-price retail store, and this location is a well-designed one. Like most racks, it is one rectangular space with clear ceiling signs showing the various sections. They have a large selection of clothes and shoes, various tags for sale price items. The brands are what you would find at a Nordstrom, and would find once in a while at a Marshalls. Going through checkout is the same as other Racks and similar to Marshalls...one long queue, multiple manned registers. It goes by quickly...this is a store that is meant to make more revenue by volume. The use of old-style metal shopping carts emphasize that...they expect you to buy more than you could safely carry in one outing. read more

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This is one of the busiest shopping weeks of the year... Why are there two people at the register? There were 30 people in line, sounds like poor planning from management. I stood in line for double the time that I was actually shopping. read more

Ashamed on you Nordstrom Rack to uses lasership or ontrac courier to deliver your orders. Just to save money. Very Ashamed. This lasership courier is the worst. They lie about the attempt to deliver, impossible to contact them, big delay on deliveries. Very ashamed on Nordstrom to use this courier. I won't buy from you anymore just because of this disgusting lasership courier. ​ read more

I returned 2 pairs of shoes and tracking shows the company received them on April 6th. it's now April 25th and still have not been refunded! I got 3 different answers from customer service. The last one said they couldn't locate my return. Unacceptable! read more

Oh, what a rack. Something for everyone there. Good products, good prices. Staff is always courteous and receptive. read more

Nordstrom Rack - I love this shirt - Department Stores Near Me - Orange, California

My order was almost two weeks late. Once it finally arrived one of the pieces was sent incorrectly. The items were individually packaged but in order to get the right item I have to send the whole order back. No credit offered despite the whole order being messed up. The whole time the order was late no one was able to tell me why or what could be done to located or replace the order. They blamed the manufacturer Unsimply Stitched. I have to take time, gas, and effort to fix the company's mistake. Don't waste your time or support this company. read more

Ordered shoes, order was cancelled and i was never notified. Customer service took 38 minutes to tell me that they would do nothing for me. They wouldn't apply the note for that order on a more recent order, offer me a refund, discount, coupon, note, anything. Kept me waiting between each response more than 4 minutes. Unreal. Then came back and said they could offer me expedited shipping on an item that I was receiving less than 24 hours from that moment... which tells me they not only wasted my time and effort, they had no clue what was going on with my account. Worst experience I've had with any Nordstrom-affiliated brand. read more

This is a good store with a lot of choices. Often times the check out lines are long. Could use some more larger sizes.

This store is extremely disorganized and BATHROOMS ARE DISGUSTING. I waited 10 minutes to use the restroom. There were 3 stalls. 2 of them did not have toilet paper. There was only 1 stall that had toilet paper but was very dirty. See photo for details. I get it, stores sometimes are disorganized and bathrooms are sometimes dirty and in need of supplies. HOWEVER, I mentioned the bathroom situation to an employee and her response was what hurt the most. Her name starts with the letter B. She was so scared to tell me her name that I don't even know if she gave me her real name. She turned over her name tag so I couldn't see her name. Her response was 'I don't care.' The EMPLOYEE I encountered was VERY RUDE and UNINTERESTED in figuring out how to resolve the sanitary conditions. UNSANITARY BATHROOMS are where diseases spread. I think Nordstrom's Rack employees don't realize how bad this is. Thank you to Nordstrom's Rack for reading this message and using it as an opportunity to train your employees. read more

Nordstrom Rack - Department Stores Near Me - Orange, California

This review is for Nordstrom Rack all together. Ordered a lot of shoes online. When I received them, there were some things that felt off about the shoes. One shoes had misspelling in the name, another had the back part of the shoe falling apart or coming undone, which made me feel like they were all either fake or something was wrong with them. So returned them all. Even though I went through the app that checks if the shoes are fake or legit, which they all came back as legit, still didn't feel good keeping the shoes. The service at each Nordstrom Rack was great, no hassle whatsoever. Went to like 5 different Nordstrom Racks to pretty much see if any of them would give me a hard time. Went on different days as well, believe the first time was a Saturday, which wasn't so bad (packed) compared to other weekends. After returning the last pair of shoes, I walked around went to the shoe section and the shoes looked weird and not authentic. Maybe it's just the way I look at them after ordering them online and receiving shoes with flaws with them but don't think I'll be ordering shoes from Nordstrom Rack unless I don't care about if they're authentic. read more

Nordstrom Rack - Department Stores Near Me - Orange, California

had to give a shoutout to my Tailor Nicholas at Nordstrom rack 31st !!! best in the game. hes so patient. sooooo talent. i only trust him with my tailoring. everything i bring him comes back perfection!!! i even trusted him with my engagement dresses and my cocktail dress at my wedding!!!! could not recommend Nicholas more. the greatest! read more

No long lines to pay, the cashier's are fast, a lot of things to choose from, can't wait to go again soon, one of my favorite places to go read more

Nordstrom Rack - Department Stores Near Me - Orange, California

So apparently they don't have a cleaning crew that comes and i feel they use that as an excuse to not clean or keep up with restrooms. I guess they're not "allowed" to clean them restrooms but they can stock; Which they don't do that either. No tissue for any of the stalls and tissue all over the aisle where the shoes are. Unsanitary! Didn't like how I was treated by manager Josh. They never stocked after I mentioned it to manager Josh hours had passed by and nothing. It's a messy store all around. Employee said she doesn't go in the restroom cause it smells like shit and laughed off I don't recommend this location go anywhere else they're nothing like this read more

No help was offered by any employee, bathroom was filthy (5/25/24). Need to improve overall cleanliness and service. I felt like I was at Salvation Army. read more

Nordstrom Rack - Department Stores Near Me - Orange, California

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Ordered online but the item was not available once I arrived. Gabby and Anthony went above and beyond to find the item at another store and do a store to transfer as the other store was too far. Great customer service! read more

It is always nice to see how Nordstrom's employees work (as a former sunglasses and accessories pace setter, I know the time that the company takes to train/educate associates). The store was organized, clean. After each purchase, the cashiers took the time to sanitize their station throughly. Thank you!!!! read more

I've been shopping at Nordstrom Rack since I was eighteen years old (Metro Center in Daly City) so I'm a longtime fan. I recently discovered Toms shoes, so I checked out the Shoes (womens were right side of the store), Seasonal Decor- gnomes!!! (near the cashier section), Handbags (alright) & Beauty (bigger than the local store at home, Downtown Summerlin). Hubby and son checked out the toys (front, middle) and mens hats (he was not impressed). I found a super cute tropical pair of Toms shoes and snagged them at $34.97. They were so cute, and so me (I have an extensive collection of beach brands and aloha wear dresses). I saw a flashy pair of flats (gold) at clearance price of $20 but I could not get past the crazy color, so I passed. I tried on a few pairs of boots. Hubby says I have too many pairs of shoes, but he liked Toms, before I liked them (I had to find one with sufficient arch support). I may not be a regular Nordstrom shopper but I am a longtime fan of Nordstrom Rack (I learned early on to find steals and deals from my single mom; she always looked for bargains). I like nice things but I rarely pay full price. Clean store. Nice clerks. Checkout was easy. I love the recycling center in the front of the store, too. read more

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Had an above-average experience shopping at this Nordstrom Rack! My mom and I needed to kill time before a bridal appointment, but didn't realize what a great clothing selection they had! (Stayed longer than anticipated, haha.) Running close to our appointment time, we needed to check out fast. However, my mom noticed that the belt to a dress she wanted to purchase was missing. The cashier informed us that there was a bin with missing belts in the back, so we let him know that we will come back after our appointment to get the belt. HOWEVER, shoutout to your employee, Kim, for going to the back and finding the matching belt in under 5 minutes!! She was so fast in retrieving the belt. Thank you so much! My mom said it made her day with how considerate your staff was. Keep up the great service! read more

That store is unbelievably messy. Went looking for a pair of shoes for my granddaughter and couldn't even find anything, the racks are clearly labeled by size but they are all mixed and all over the place. Gave up and went to look at the lipsticks, same there. About to leave, went to the bathroom and the same mess there. They clearly need to get more organized and make the place decent to give customers a good shopping experience. read more

Nordstrom Rack - Messy kids shoe area - Department Stores Near Me - Orange, California

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Found the pair of Joe's jeans in my size that I needed. I was also able to get them tailored same day! Thank you Rosa!

I experience bad customer service, I asked for my receipt and not even the cashier or the manager were able to print it out. They said that they didn't have any access, I just decided to return the whole transaction for the lack of manager service, read more

I wanted to highlight my experience with Elisa! I was having an issue with a gift card and she was extremely patient and helpful in assisting me resolve the issue. My problem was fairly complicated and she assured me that she was happy to help and walked me through the process so I was informed on how they would be helping me. Thank you so much, Elisa!!!! :) read more

I came into the store to make a return at the Nordstrom rack and there was a delayed greeting by a cashier name, Mya S she was horrible. She was talking with her friend before she greeted me and then when she did greet me, she ask was I here to pick up merchandise - when I told her I was actually there to return merchandise - She continued to talk to her friend for a couple of minutes then she looked at me and asked me was I ready I was always ready I came there to make a return as a customer. She was the one that was not ready. She was rude about the entire process being very sharp and abrupt in her tone. How can Nordstrom hire people like this? read more

Nords, You have got to do better with your choice of creeps posing as lost prevention. There's this one guy who stands out like a sore thumb, he's all greasy looking and hairy, he hovers around like a weirdo. Which makes shopping here so unpleasant. I felt like I was being harassed. You are not invisible dude. Shave your face. Put some more effort if you are really trying to play the part. You want people to have a good shopping experience, not an uncomfortable one. You either take your job way too serious or not serious enough. I won't ever shop here again. read more