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    DSW Designer Shoe Warehouse

    3.7 (88 reviews)
    ModerateShoe Stores
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

    DSW Designer Shoe Warehouse Photos

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    In store placed online order
    Caroline P.

    I came in the other day in hopes to find a larger size for my daughter's squishmallows crocs I ordered online. There was only one pair left in store and it was two sizes larger. I went to Emme the cashier to see what could be done. I didn't want to return them as I would lose my sale price. She was very accommodating and said they can match the sale price for the re-purchase. However, I would still have to process the original order as I return. She placed the order "online" for me and scheduled it to be delivered to my home directly. She asked if I was a rewards member, I said no. She offered to sign me up and even gave me a discount on my purchase for joining (price was the same as online order so she didn't have to price match). I was very thankful she thought outside of the box for me as I didn't know any better. The order arrived two days later (super fast). Thank you, Emme for such great customer service! I really appreciate you help and great attitude.

    Oh yeah 09.05.22
    Mimi J.

    This is my local DSW warehouse. I love DSW & I'm a shoe lover indeed. Almost all of my shoes is from here especially when I use to work in the office. From Nine West stilettos, Steve maddens pumps, everything. You name it, They carry a lot of known brands. Was So happy even they started carrying kids shoes. You can almost find shoes for everyone in your household. Love the clearance aisle especially. DSW have so many selections of shoes. Along w accessories like hats, caps, socks, daily stuff you can use and even toys for the kids. You must check it out. So you know why I love DSW for almost 2 decades of being a VIP MEMBER. Located in the same plaza as Lucille's BBQ & Total Wine & More. Highly suggest signing up for their VIP Reward to earn points for $ rewards towards a purchase. Also to receive coupons & special promotions. Like a free gift w purchase. They send you $ 5 reward on your bday month to use. Their online store Carries more selections also. Check them out!

    Merrell sandals during the mega sale!
    Cindy M.

    Great store!! It was nice and cool on a warm day and it was nicely clean and organized. I also came in for a pickup which was easy and no issues. There was many handbags and different style of shoes. I enjoyed that there were more different styles compared to other DSW stores. Parking was no problem, outside store was clean and there's a convenient little Starbucks right next to the store. There's many little restaurants in this shopping center and this plaza is a few minutes away from the mall center. This store is next to the freeway on and off ramp which is great! Employees were nice and very polite. Definitely will be coming

    April L.

    DSW is one of the nation's top off-price retailers. DSW offers a wide selection of current brand name heels and casual,athletic footwear for women and men. DSW carries some of the same styles found in department stores but with savings that range up to 50 percent below department store regular retail prices, everyday. I was so bummed out when I ended up going too the location in Orange, it was Closedown. *Earn DSW rewards: Sign up with them, during the purchase,take advantage of their coupons like get $10 OFF of the purchase if it's higher than $50. Some other good perks like a backpack or an umbrella. But so many cute stuff and affordable too!

    Kyle T.

    If boyfriend liked shoe shopping, they'd call it research. Buying shoes on sale is a special feeling. In fact, the less my girlfriend pay for shoes, the more it's worth to her. She have shoes that she paid so little for that she's afraid to wear them. She could spill something on them and then how would she replace them for that amount of money and that why she goes to DSW. Can not even begin to describe how terrible my experience was. Not even a hey how are you from the staff which is unacceptable. Staff is so unhelpful, just stand around and watch you shop. If you ask where a specific shoe is, you will probably find it faster than they do. If it wasn't for the great shoe selection and prices I would suggest Payless, but you're going ask what is Payless. Will not be going back to this wretched place again and i suggest you do not go either!

    Radiation machine at foot store?

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    2 months ago

    It's self serve so u can take your time. Selection is extensive and like everything else prices have gone up.

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    3 years ago

    Friendly staff and quality shoes. Highly recommend. My wife came many times so they deserve 5 stars.

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    Page 1 of 3

    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    Great markdowns, great shoes (not like clearance shoes at Ross or TJ Maxx that are janky), and plenty of selection.

    Mentioned in 6 reviews

    Read more highlights

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    Shoe Palace

    Shoe Palace

    4.3(55 reviews)
    0.3 mi

    I came in and was helped by Briana. She had an enthusiastic attitude and was extremely helpful. She…read moredeserves nothing less than a raise or promotion

    Prior to my review I have to preface it with my last visit to the Brea Mall 3 months prior. I came…read moreto the mall with the hopes to find shoes that fit well and support my flat-feet. I have mild Plantar Fasciitis and finding the right shoe can be quite tricky. For years I had been getting all my shoes at Converse (thinking no support was the best for my circumstances) and my visits were short. I knew what isle to go to and what size I needed. The biggest part of my choice was the color. Anywho. Fast forward to my visit to the Brea Mall in July of 2023. I went to Journey's, Foot Locker, and The Finish Line inside of Macy's. Each visit was HORRIBLE. Little to no customer service. I had to go and ask for help or shoes to try on. Asking about the shoes got me shoulder shrugs and "I don't know" answers. So my recent visit (September 20th, 20223) was a shocker! I came in with the very low expectation of sub par customer service. My first was visit was at The Finish Line, since that was where I found my most recent pair of shoes. Fortunately, the shoe I wanted was no longer in stock and the customer service was a tad better than the previous but nothing to warrant my business. Subsequently I walked into Shoe Palace which happened to be adjacent to my exit. I went in apprehensively thinking my experience would be anything less than desirable. Immediately, I was greeted with a huge smiling face and help was offered. "Ana" (Anayeli), would be my hero for the evening. I told her I was looking for something that had little arch support and something that wasn't too narrow. Off like a canon, she spouted out a suggestion and walked me over to the shoe wall. She pointed out 3 types and I asked if I could try on 2 of the 3. There she went again, like a bolt of lighting! She raced back and handed me the shoes to try. With the right amount of timing she came back and checked on me. I told her I was just curious to see how the 3rd shoe option felt. POOF! She was gone and back in an instant with the shoe. From now on Shoe Palace has my business going forward! I might be a little spoiled with Ana's super great customer service and hustle. Can I call and ask for her prior to my visit? HAHAHA. ... but seriously though, can I? Shoe Palace! You have a rockstar on your hands, commend her to the highest praise!

    Photos
    Shoe Palace
    Shoe Palace - My new kicks that Ana helped me pick out!

    My new kicks that Ana helped me pick out!

    Shoe Palace

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    Nordstrom Rack

    Nordstrom Rack

    3.2(231 reviews)
    0.6 mi
    $$

    You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

    I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Famous Footwear

    Famous Footwear

    2.8(34 reviews)
    4.8 mi
    $$$

    This place is a whole vibe! The second I walked in, a friendly staff member greeted me like I was…read morestepping into a shoe themed amusement park! I wandered around thinking nothing was calling my name...until BAM! the Dainty Mary Jane Converse caught my eye! Total love at first sight moment! Sadly they only had a size 9 and I'm a size 9.5 girlie. I tried the size 9 but there wasn't enough for any wiggle room! Even my toes said "Girl, absolutely not!" I asked the friendly and helpful staff member for a 9.5 or a 10 however this particular shoe only run in full sizes. They didn't find any in stock but he found them on their online website and offered to order them for me and the price was the same sale price! I was excited! And then it gets better! I saw online they had another color and I asked that I wanted to order the other pair too! The price was also on sale! SCORE! I asked the kind staff member to ship the merch to the store since my apartment building is always locked and it's such a stressful situation to try to catch the delivery person, it's almost an Olympic sport! Meanwhile I spotted a cute brown pair of New Balance sneakers but I didn't see them in my size. I searched high, low, left, right and NOTHING! I asked one of the kind and friendly staff members if somehow he might find a pair in my size! Then suddenly he shows up with a pair in my size like he pulled them out of a hidden shoe portal! I don't know how he did it but I wasn't questioning the process! While trying on the NB sneakers the same staff member brought me a pair of cream colored Brooks sneakers in my size! He told me they're close as it gets to the Hoka sneakers in terms of comfort and quality. And honestly he wasn't lying , they felt amazing! Even my husband caught the shoe buying bug that he got a pair of Crocs! He totally love them! Did I buy more shoes than I needed? Absolutely! Do I regret it? NAH! Not even a little! Great prices, amazing shoes, and customer service worthy of a standing ovation! I'll definitely come back for more "I'm just browsing" moments that somehow turns into a full blown shopping spree!

    No one at the front desk, doors are locked, tried calling them since 15 minutes before closing…read moretime. I drove from 2 cities away to get something I saw on Instagram. I hope this store pulls horrible numbers and shuts down! I hate when stores shut down before business hours.

    Photos
    Famous Footwear
    Famous Footwear
    Famous Footwear

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    A Snail's Pace Running Shop

    A Snail's Pace Running Shop

    4.4(470 reviews)
    0.6 mi
    $$

    Finally got proper running shoes - Nicolette was amazing!…read moreI've been running 20-30 miles per week for the past few months (working up to 100 miles in November!) but was doing it all in the wrong shoes. I came to A Snail's Pace in Brea on Black Friday weekend hoping to finally get properly fitted, and I'm so glad I did. Nicolette helped me and made the whole experience so pleasant and easy. She took the time to analyze my gait, explained that I have low arches and a neutral stride, and helped me find the perfect shoe. I ended up with the Saucony Ride 18 plus Superfeet inserts with maximum cushioning, and I can already tell these are going to be game-changers for my training. What I appreciated most was that Nicolette didn't rush me, answered all my questions, and made sure I understood how to break in the shoes properly. She genuinely cared about getting me into the right shoe for MY feet and MY running goals. The store had great Black Friday sales too, which was a nice bonus. If you're in the market for running shoes and want expert help, ask for Nicolette - she knows her stuff and will take great care of you!

    This place is great!! Yes, I would avoid coming on a weekend, wait time to just ask a question and…read moreget a size is pretty long. As soon as we walked in, we were greeted and got our name down on the waiting list. She said it was going to be about 30mins, no problem for us- we went down the street to get a slice of pizza and by the time we got back, our name got called. Our salesperson (Grant, I believe was his name) answered all our questions and recommended the perfect running shoes for me and my husband. I didn't realize I have wide feet so good to know when buying shoes. I also thought prices were good, I was expecting it to be overpriced at a place like this. Overall, great customer service and experience.

    Photos
    A Snail's Pace Running Shop
    A Snail's Pace Running Shop
    A Snail's Pace Running Shop

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    DSW Designer Shoe Warehouse - shoes - Updated May 2026

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