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    Nordstrom Rack

    3.2 (230 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Bathroom
    Tita B.

    Well we were not greeted when we walked in,, however this is what normally happens.... Just stopped in to see if there was anything that might catch my eye..... they had a TON of jeans .. and the regular items,, ended up purchasing some cute shoes.. I decided to stop by the restroom before leaving......wasn't happy about this though ..... after this I wasn't happy at all,, Come On...Nordstrom Restrooms are Always "CLEAN & SMELL CLEAN" Disappointed

    PatrickJ T.

    Both my wife and I are not fond of shopping in department stores. We ended up at Nordstrom Rack because we were with the relatives, and they wanted to go here. We spent over 2 hours here. Well, half the time I spent exploring the strip plaza by walking around the area. For the 1 hour or so that I was inside Nordstrom Rack, I noted a couple of things. They have a clean large store. Merchandise was organized well and the selection was immense. Prices seemed reasonable. Staff was alright. The family did not leave empty handed. I'm sure we will be back with the familia again and again.

    John F.

    12/21/24 We visited the Nordstrom Shoe Department to purchase matching shoes for myself and my wife. Holly from the men's shoe department was extremely helpful and attentive throughout the process. Although some sizes were unavailable in-store, she assisted us in placing an online order for delivery to our home. Her professionalism and excellent customer service made the experience enjoyable.

    Tahari white top i got 6.11.23

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    5 days ago

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    2 months ago

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    8 months ago

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    4 months ago

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    3 months ago

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    9 months ago

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    1 year ago

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    18 days ago

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    1 year ago

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    1 year ago

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    2 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    9 months ago

    Since I am not able found what I want, but the rack still got a lot of cool product. Better than Marshall or Ross.

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    10 months ago

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    11 months ago

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    7 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    4 years ago

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Nobody wears name tags here, but the girl working in the fitting room tonight was rude. Got some Ross vibes

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    Review Highlights - Nordstrom Rack

    I've found my Tory Burch shoes here, my Rebecca Minkoff wallet and Blouses on clearance!

    Mentioned in 11 reviews

    Read more highlights

    Zara

    Zara

    (16 reviews)

    This Zara basically wants to limit the SA interactions. I came on a weeknight and there were SA…read morearound folding but no one really interacting with customers unless it's checkout. In the SA defense, they are very nice when they assist. Even checkout was self service. Pick up orders on the left by self service and pick up returns on the right. You basically have to box up your return for online. This location is very spacious. The selection looked ample but there's a lot of blank space throughout. I really think they can make a seating area for the men hahaha.

    Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

    J Crew Factory

    J Crew Factory

    (9 reviews)

    Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

    J. Crew Factory (and Ulta) took over the previous Cost Plus location, in the plaza with Michaels,…read moreNordstrom Rack, Tillys, Staples, etc. I have passed by this location numerous times without even noticing that it had become a J. Crew. One can see the Ulta signs (both sides) from Imperial but J. Crew is a bit harder to see (unless it's dark and it's lighted up). A friend told me this week that she's shopped here a few times, and I was surprised to hear a J. Crew Factory store had opened up here. Most of the items in the store had a discount posted near them, but the deals also got better as one walks further and further into the store - especially in the back with the clearance section. Everything is neat and tidy. There were many sizes in stock, unless they were on a special sale with only a handful of items left in that style. There were employees throughout the store, restocking and tidying up items. The fitting rooms are in the back of the store. Checkout was fast and the employees are very kind and efficient. I was able to grab a few items for myself and a family member, at great deals. There is plenty of parking in front of the store. I will most definitely be returning in the future!

    COSMOTOG - Engineered Garments

    COSMOTOG

    (14 reviews)

    $$$

    I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

    Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

    Nordstrom Rack - deptstores - Updated May 2026

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