100% authentic sneakers and great deals. Plus great customers and communication with staff. Will do business again. A+ read more

Hidden Realm - Jordan 1 Retro High Virgil Abloh Archive Alaska - Shoe Stores Near Me - Placentia, California

Like alot of shoe resellers nothing in my size which is always disappointing for me but im used to it. With that being said any purchases are out of the question. I also wanted to sell a pair of a rare pair of sneakers and they made a decent offer which I turned down. The guy behind the counter was cool. I wish they had to offer in my size so cant say ill be back. read more

Good prices and good service! Definitely would return in the future for continued business.

Worker must of had a bad day. Poor attitude. Not very welcoming. Not too much of a big selection. Pricing is okay

Great product as described Fast shipping great communication Extremely satisfied with product read more

I purchased the Jordan 4 SB Navy size 13. Shipped fast. The sneakers look pretty good the pic look cleaner. Once I give a good cleaning they will be like new. This is my second purchase for the store. I'm not mad at all pricing was fair website easy to use will shop again. read more

Very friendly people. Easy to work with. Great prices and great selections. A must to check out store. read more

Hidden Realm - Shoe Stores Near Me - Placentia, California

One of my go to sneaker shops in the area! Friendly service and a decent sneaker selections! Best price in the area! read more

Hidden Realm - Shoe Stores Near Me - Placentia, California

Great people, super friendly workers, great pricing! Favorite spot to take my shoes to sell and to buy new heat!

The service went very well and they are very helpful and kind. Prices are very very good read more

Hidden Realm - Nikes - Shoe Stores Near Me - Placentia, California

Great experience with the shop and shoes are super clean, highly recommend them for anybody

My 3rd time coming back to this place, great prices and beyond excellent service. Shoutout to Eddie and Pablo for always helping me out. You guys have a customer 4L. read more

Walked in the store looking to sell some shoes the guy in the front didn't even greet me or wanted my business . Felt uncomfortable and wanted to take me my business somewhere else . The owner seriously needs to talk to this guy I think his name was Pablo . Won't be coming back here anytime soon with there customer serviceable read more

Hidden Realm - This is the guy that gave me terrible customer service . You might as well talk to the shoes instead - Shoe Stores Near Me - Placentia, California

Always a pleasure dropping into Hidden Realm to check out some sneakers. Super reasonable prices and great vibe. Austin and his team are awesome. read more

One of my favorite shops for shoes , affordable pricing and amazing customer service .. people here actually greet you unlike every other place where you feel un-welcomed read more

Walked in here the other week while in town and was surprised to find such a great shop. Picked myself up some new balances and used Kobe Xs that I have been playing in ever since for a good deal. Owner gave me a hat for free too with the shoes. Will definitely return next time I'm around. read more

Small shop with some nice selections of nike dunks, jordans, yeezy, etc. Prices not outrageous bad and pre-owned pairs seem fair. Does take both new and used shoes for cash/store credit and again cash/trade-in value seems fair. Only complaint I had was when I ordered some shoes, it didn't come with everything as listed on the website (shoes were missing extra laces). I'm sure this was just a bad mistake but it did make me upset because I paid a lot of money expecting the shoes to come with everything. I did messaged the store owner and he responded promptly and tried to help me out as best as possible. Was able to get the opportunity of a refund if I returned the shoes or get delivered some replacement laces for free delivered. I decided to do the latter and I will just say I am very pleased that the customer service was high quality. Didn't expect to see how much the guys cared about my displeasure and went out of his way to help me out. Overall: I would have given 5 stars if it weren't for the issue I had. Yes, part of the problem was mine too for not inspecting more thoroughly when I initially received the shoes but it should have been disclaimed on the website. Still, giving 4 stars for the excellent customer service and support and the fact selection and prices were good. 4.1/5 Also, beware that owner does video you when selling so make sure to tell owner if you don't want to be recorded beforehand. Not that I didn't mind being recorded but he does posts them on instagram or youtube. Tip: Owner post new batches of inventory daily on his instagram stories so look out for some potential steals. read more

Hidden Realm - Shoe Stores Near Me - Placentia, California

Don't go if you're looking to sell used pairs, they pay super low then clean up and resell for brand new pricing there's a store up the street called Holy Ground much better payout & pricing read more

Great products, even greater service. This sneaker shop always has heat for great value. They also give great value when it's time to sell or trade in your kicks. It's a hidden gem. read more

Super friendly environment, great conversations and great inventory. Will definitely return and recommend those who like vintage and sneakers to stop by. read more

Really poor customer service. The employee Noah was rude and did not offer any help while I was in the store. I wouldn't recommend coming here..plenty of other places to spend your money where you are appreciated. read more

New business in Placentia I found this amazing shoe store with a nice selection Nikes and other shoes that are hard to find checkout out his web plus the owner is on-site and willing to help you find any pair you want. He is very knowledgeable about the shoe game with what's Hot and what's not. He has some very attractive prices better than other shoe stores I've seen. Look at the specialty case where he keeps the very rare shoes. But If you're looking for that old school Nike Air or a pair of Yeezy this is the place to stop by. I'm sure he can get you any pair you want read more

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Got some socks from them through What Not awhile ago and just bought a pair of 2018 Cement 3s. Satisfied with both items and got a great price on the shoes which Ive been eyeing for awhile. I didnt even want to buy anything but couldnt pass these up! read more

Amazing place. love the people and the stuff. would recomendo anyone to get sneakers.

Excellent customer service and very fair prices. Copped 2 pairs from here on 2 visits already. Will definitely be checking in here regularly! Appreciate you guys read more

I just saw the store on Instagram and just come in. The store are very clean and very stylish. They have some pretty hard to find shoes on some stores. And they are very cute to communicate. They always want to help you own shoes at the best price. Yeahhh just want you know more about this store. Come in and have a good sneaker!!! read more

Walked in to sale my shoes, and I ended up getting store credit towards my new purchase (Mocha High/Travis Scott). Noah (employee) was very knowledgeable and helpful with my process. Making it a smooth, and fast transaction. read more

Been going to Hidden Realm since it opened. They got the best prices and customer service around. Keep up the great work.

They had a great selection of shoes, Pablo & Noah were super informative and helpful. Looking forward to our next visit!

Austin and his team here at hidden realm are nothing short of fantastic. This shop always has a giant selection, and employees who always will help with questions. Definitely recommend this place to all. read more

Walked in and was greeted by someone with their back turned to me for a minute or two before they decided to help me. I took one pair of used shoes to sell. I understand the sneaker market is always changing and stores need to make money as well, but the guy looked me in my eyes and offered me close to nothing for the shoes I took in. Again, I understand it's a business, but I took the shoes down the street to another sneaker store and was given a much more fair offer, and even ended up trading them in for store credit and getting another pair of shoes. I know the sneaker game but telling me straight to my face that my shoes are worth almost nothing is disappointing, and I am happy to continue taking my business to a different sneaker store a few minutes up the road. read more

Drove here to an empty store. Store is open. Turned out they are not buying. Very disappointed.

Great service with a very knowledgeable owner Austin. He constantly updates what he has in the store and will also purchase if you're looking to sell. The price and value is always there if you're looking for something. read more

Awesome place to buy/sell/trade. Offers are fair and prices are cheaper than StockX or Goat. Customer service was great. Not too pushy and they don't ignore you like other stores. They are just starting off, I will definitely keep coming back as they continue to get bigger! read more

The customer service from the associates working on 3/15 was terrible. When I first walked in, no one was in the front and someone asked me from the backroom "you tryna sell today?" The store is only open for buyouts at the moment so if they took the time to look at me they would've seen was there to sell. Brought in more items than my usual(6 items vs 3/4) so I asked if he'd prefer I go run an errand and give him some time to properly assess my things or if I should just hangout there. The boy looked at me like I asked him do calculus with no calculator and couldn't give me a straight answer. He was unaware of the value of some shoes and rather than finding the price properly, he asked his coworker who also knew nothing about the shoe. 5/6 offers were considerably lower than what the boss would've priced the items at. For some odd reason the associated decided to have a lil laugh at me when I accepted only 1 out of his 6 offers which felt very disrespectful and unprofessional. Drove 1 hour total for some disrespect and $5. Sorry for the hardships Austin, hope you turn it around this year! read more

Came here last week to sell a few pairs out of my collection to pay off some bills. The owner Austin was extremely knowledgeable and very fair with the prices he offered me. I would definitely recommend this place to anyone in the area that's looking to sell some pairs out of your collection or just looking for something new, they have it all. read more

Just left Hidden Realm and I couldn't be happier. Austin is fair when it comes to his buy/sell prices and was extremely professional. Rather deal here then with the likes of Flight Club and Rif. Appreciate you Austin and I'll definitely be back! read more

been to this store a few times, has an amazing selection, always got new stuff in best in oc