We come here from time to time. We always come out with some great new shoes at very reasonable prices. Nice hats too. Sometimes they have some cool clothes too. The workers are helpful and nice. We definitely will be back when in need of some new gear. read more

All I did was try on one pair of shoes with my friend while I was sitting there trying to fit the shoe they kept approaching me asking if i needed help or if I was actually going to buy the shoes, the girl With the big cancer tattoo on her face was being loud and unprofessional while yelling at my face I told her to calm down and speak to me in a professional way. saying I tried on the same pair of shoes multiple times- and she continued to make false accusations about me in the store. when I asked to see the cameras they denied me, I personally felt profiled I hope to not see or hear about this again 01/22/26 3:50 read more

Great place! My son loved the options! Staff was very great and helpful! So excited! Great place! My son loved the options! Staff was very great and helpful! So excited! read more

Great service, they are very helpful and attentive with service. All the staff is very welcoming

If i could do zero i would. The manager who was there today Tuesday may 19,2026 at 12 pm and that sales girl profiled and discriminated. Not my fault you guys are too busy on your phones or gossipin that you get your things stolen. But i was NOT gonna leave my scooter outside where it could get stolen easily and then you guys saying "oh were not responsible" yes tf you are YOU want me to put it OUTSIDE okay so YOU are liable if my $500 scooter gets stolen. I called corporate and complained i am 26 years old i work hard for my money why tf would i go steal when i take pride in buying my things?! No sign on the door saying scooters aren't allowed didn't even want to compromise on them holding onto the scooter until after i paid. If you're really that worried then have security at your door or hire more people if not then thats on you guys first not taking more actions and wanting US the PAYING CUSTOMERS to suffer YOUR dumbass consequences. read more

Just bought a pair of shoes yesterday, worn them once. I went to return them today and the gentleman in the front denied the return stating that they were too dirty. I live over an hour away, to have to clean these shoes and return them takes too much time for me. I was extremely disappointed in this interaction and decided to walk back in and told the sales rep that I'd rather just donate these shoes instead. Not really happy that I didn't get my money back, but I'm even more disappointed that it I literally only had worn the pair of white Nikes ONCE and denied the return. This is unacceptable read more

I went to this store located in Anaheim and I wanted to exchange a backpack that I bought online and they told me that the policy wouldn't let me exchange it and they would give me my money back, so I asked them to give me a store credit and they didn't want to give it to me either, so what kind of business is this? They'll never sell like this, they have to change their policies, that's why they don't sell anything. RICARDO the manager I don't like your service sucks read more

If you are a family in need of value and selection, there's no better location than the store for shoes and sportswear. Service is great. Selection is wonderful. Anytime, I need this type of clothing and sports shoes for family. This is my go to spot. Trust me no better place in Anaheim read more

I'm a member of a local group that helps families in need when we are able The team at WSS has been so good to us when we take kids there for new shoes and other items. So nice to see the smiles on these kids faces when they get new shoes and apparel Luckily, WSS gives a great deal and the team there is great We've done this a couple of years in a row and hope to continue this relationship for years to come Check these guys out The store is super clean The staff is great The selection and prices are good on shoes and they have some great prices in quality t-shirts as well read more

I purchased a pair of Adidas online and picked them up at the store. As I was leaving, I asked if there was any deals on Adidas. There was, an additional $30 off. I hadn't taken possession of the shoes and was told that a call would need to be made to customer service to verify how to handle getting the discount. Long story short, I had to buy another pair at the discounted price AND call their customer service to get a label to ship the shoes back. Now if this isn't the biggest inconvenience. So I called their customer service and was sent a link to fill out to get the label. The first time I tried the link, it said that a refund was not available. I called back their customer service twice and was put on hold then disconnected both times. I decided to email the person who sent me the link. It took four emails to finally get the correct link. How is this company still in business??? read more

This warehouse shoe sale is hugggeee. I went in today around 5:30 PM to get my kids some shoes. Nancy went above and beyond to help me. I will definitely be returning. read more

Honestly, one of the best experience I've had shopping for shoes I came in on a budget looking for shoes for my infant, who is just learning how to walk. Of course I didn't want to spend a lot of money for something. He's going to outgrow very soon! Belen was so helpful in finding what was affordable and reasonable for my son can explain how grateful I am. Thanks girl! read more

WSS - Infant shoes - Shoe Stores Near Me - Anaheim, California

STAY AWAY Customer service is unknown here. Ordered 2 pairs of shoes online & did in store pick up. There was a sizing issue with one of the pairs. The cashier tried to find the right size but it appeared to be out of stock. He seemed new & whenever he asked some "supervisor" named Alex for help, all she did was give an attitude and belittle him in front of me. I ended asking to return the shoes and the next issue, they couldn't refund it back onto my debit card I used to pay for the online order and they couldn't provide a cash refund . They couldn't even explain why but it had to be put onto store credit which I didn't want. Once again the so called supervisor didn't give an F and had the worst attitude. Low and behold in the end of my return they refunded me half cash, half store credit. I thought they couldn't give me cash whatsoever? Such a crappy experience, of course when I tried ordering the shoes online to ship to home, surprise- surprise you can't use a store credit/gift card to pay online. I will never step foot or order from this place again, I will seriously throw the store credit away and lose the $ then give this garbage place any more business. read more

Employee Derek was super helpful with us today while shopping for shoes, thank you! He even gave us coupons.

GO TO SHOE CITY OR AN OUTLET!!! Worst Experience ever buying shoes I will never go back to another WSS again I want anyone buying shoes to kno never come to a WSS they do not care On the quality of shoe they sell nor about their customer Rick the manager could care less about who comes into his store. I bought Defective shoes from WSS and they refused to take them back. They Definitely donot stand behind their products read more

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This WSS location is the best in the industry. I buy several shoes per year and I drive out of the way from Yorba Linda to shop at this location. The management team is amazing and extremely helpful. I recommend this locations to all my friends and family. read more

5 stars for customer service. Our cashier which I regret not getting his name was very attentive, patient and helpful. He saw me in line while other team members were cobversating and took the initiative to help me. Made sure to remind me of my coupons. Most cashiers at any retail don't offer. read more

This is our go to shoe store. Precious helped us tonight. She was helpful and provided great customer service! Definitely recommend this location. Everyone is always nice and welcoming! read more

WSS sucks! It's like a swap meet for shoes. I was looking for some basketball shoes for my 10 year old son online and saw these gray KD Trey 5 shoes on sale for $79.99 and decided to go with my son to try them on. This was our first time to this location. From the outside the store looked clean, big and it wasn't busy when we went inside. We saw the shoe on the wall next to the high end Jordan's but couldn't find the boxes. I wasn't used to WSS shoe trying methods where you find your own size from the stack of boxes by the displayed shoes. So with the KDs, we didn't see any boxes. I asked a worker and he said the boxes were behind the wall but would bring out my sons size. A few minutes later, the worker came out with one left shoe. I asked the worker where the right shoe was and he said he couldn't give it to us because company policy will not allow us to try both shoes at the same time. I asked if that was the policy of the store manager but he said it's from the company and if I didn't like it i could call corporate. I asked the worker several questions about how we would know if the shoes fit well without trying both on at the same time? The worker said if he gave us both shoes, some people run out of the store and steal them. I sarcastically told him, so after we try the left, you take that back and give us the right shoe to try? The worker said, if that's what you want to do? The worker didn't seem friendly after I kept questioning the "company policy" and gave me the impression that we might run off with the left shoe. I told my son to just try it on and see how it felt so we can make a decision and just leave. Luckily the shoe didn't feel well, so we gave it back and left. The worker probably thought we weren't serious and was gonna try to steal them. But actually, that whole experience turned us off and made me feel discriminated against. It was better we didn't buy them. I felt like I was being profiled as a criminal because my head is shaved, wearing black basketball shorts and a black LA Dodgers shirt. Reality is that I'm a law enforcement officer and showed him my badge to prove that I was not a felon trying to run out of the store with a pair of shoes. In retrospect it probably didn't prove my point and I was reluctant to show my badge in the first place but I felt he needed to know that you never know who you are talking to. Funny thing is that WSS has a street reputation for selling low priced shoes to people in the hood, located in the hood but try protect themselves from criminals that live in the hood. My advice for WSS is move out of the hood if you're so afraid of being robbed. I'll be filing a complaint with the better business bureau later. I actually hope to hear from WSS corporate to see if they created this policy or the individual store made that up. read more

Staff is super helpful and friendly! Definitely recommend coming to this location. I've visited other locations that were not as stocked or friendly as this one was. read more

This is the 1st time I go to WSS at this location and I had exceptional service from the security and Marco the Manager. Their Customer Service was Amazing. Thank you for your help guys, I will be definitely be going back. read more

WSS used to be the place now the shoes are way over priced and the discounts they have are not discounts at all

I was shopping for some Reeboks and first time at this location. Ulyses & Marcos took care of me. Very professional even thought they didn't have my shoe size they went above and beyond to call another store and get shoes delivered to this location. After the purchase i noticed the shoes size was incorrect. They basically told me don't worry will take care of you. Great experience. I will definitely go back and purchase some more read more

Worst WSS curbside pickup in the world! Not only did any employee come out after we called to let them know we were here (waiting for 15 min.) we had to go in the to the store to check what the heck happened with our order! Mind you the other awesome WSS store in Fullerton had already called to get our stuff ready since we paid for it at that store. Do not come or purchase here ever! read more

I never write reviews but I have to this time . The store and employees were amazing , best customer service I ever seen thanks to Marcos, Precious, and Lena for outstanding work ethic read more

I went to wss in Anaheim to get a pair of Jordan 1 mids Dutch green. I was the first one to enter the store. The employee in that store told me they got the shoes in stock. I was happy but then she said she couldn't sell it to me until 1pm. Told me to went back by then. I went back at 12:50 just in case. I took a break from my work for that. When I got there, they told me it was sold out. What for? It was the lady in glasses with black hair. read more

We walked in asking to see shoes and guy didn't want to show us he was giving us attitude the whole time really bad customer service read more

WSS - Shoe Stores Near Me - Anaheim, California

this has got to be one of the best warehouse shoe sales I have been to. the management is very helpful and they are always making sure that my shopping experience is always 12/10. I would recommend everyone to come in and check it out for yourself. you will not be disappointed!!! manager at this location is always doing his best and I appreciate him for everything. shout outs to Manager Marco read more

Convenient location if you need to pick up a quick pair of shoes or socks. The selection of shoes are pretty typical and nothing spectacular. If you don't feel like driving to the mall and need a pair of quality shoes, this place is great for locals. I came in needing a pair of socks. They have everything you need. I recommend this place to anyone in the area that needs to pick up something quick. read more

I asked for size availability and dude said sure. After like 15-20minutes dude was walking around talking with his other co workers. Nerdy dude with glasses and this place was empty. Really had to hop on here to write this. No wonder this place was empty read more

What an amazing crew at the WSS at the anaheim Town square. Marco the manager as well as Raul and staff were very attentive during my visit. The staff was friendly they were able to show me several styles based on what I was looking for and provided detailed info about each shoe they recommended that made it unique and a good fit for my needs. The price range was very affordable for many of the shoes I selected, additional accessories were also very affordable and the staff was more than willing to show me more options if fit my needs. This is not the first time I shop here or the first time that the staff is so helpful. During my visit I saw other customers get the same great service and one thing that stud out as I walked in for the first time was how clean and inviting the places looked. I thank Mario the manager, Raul and staff for being so polite and helpful and recommended this store to anyone who is looking to get a new pair of shoes. They have a super selection. read more

Service at this place is very unprofessional today when I walk in they ask me to leave me stuff in the from desk I guess is because they been people about stealing but they should of if they don't trust me why would I trust them after all they also made me wait 30 m to pay just to said I couldn't pay unless I show then my ID read more

Huge selection with the sizes I needed! Awesome selection from Nike to vans and everything in between. read more

The store itself has a great selection of shoes & merchandise but if I go spend $120 I think it's fair to expect a greeting at check out. Thanks for taking my money Eduardo A. lol read more

Friendly staff, especially to Eduardo for helping us fine the right size of shoes and for helping us gone what we where looking for,

Poor service, I got the wrong shoes for my kid but unfortunately I missed the box so I ask the manager Kathy if I can exchange the shoes for the right ones. She said not because they need the box even if it wasn't the right box for the shoes when I got them. I discourage that a store with a nice location and selections has a poor way to work with customers needs. I hope the get a better customer service training. read more

Worst customer service ever. Will never buy from WSS ever online or at store. Need to return shoes. Wish me luck!!!

The manager renaldo (looks like a douche) or something like that was kind of rude from the beginning (since I came in with a question before I shopped). Anyways, I had groupons (didn't read the fine print, asked permission to use more than one-cashier said yes), the manager asked the girl "different groupons for each one?" Whatever, didn't phase me, but then when I gave her my phone to check the code, he took my phone and said, "let me see real quick" (uh no, it's my phone) then said, "here, it says one per visit." I said it was fine and that I'd leave the shoes then and come back using one by one. He made some bs excuse and should've said something before his cashier said yes. Either way, my second time here sand each time had an unpleasant taste in my mouth. If you can, I recommend the Fullerton location. The staff is bomb!! read more

Let's start with the positives: Friendly staff Organized inventory Wide aisles The other negative details aren't hugely disastrous but it's enough so that I wouldn't come back (though I wouldn't have come at all if not for someone else's need to visit). The place smells like feet. Not shoes. Feet. Yes, I know. It's a shoe store, but the air circulation is so poor that you leave the place with a horribly penetrating scent of foot odor. I had to shower and do laundry when I got home. Not an exaggeration. Parking lot is small and very uneven. Inventory is plentiful though not exactly desirable. I don't buy shoes often but when I do I don't go to discount warehouses. No, I'm not a stuck up shopper. I hate shopping, but when I have to buy something, because I hate shopping, I'll spend extra money to get good quality so that I won't have to replace it any time soon. You'll find some cheap stuff here but you might be better off going to the Block or something. The smell alone is enough to make me not return but I will say that the customer service was very friendly and that helps to dilute the lingering memory of foot funk. read more

I visited this location few hours ago to take some out of town relatives to shop for several pairs of shoes to take back home to all of their grandkids. Me and my two nieces were tired from standing as our relatives continued their shopping, so we took a seat where customers try on shoes. There were about four boxes of shoes on the floor and in the seats in that area from other customers that did not return them to their place; an employee saw the mess around us. We sat there for about 20 minutes and were made very uncomfortable by the same employee who saw the mess. She constantly kept looking in our direction as if we were not allowed to sit on those seats. She also walked by us two times. Since we felt that we were maybe invading her work area, we notified our relatives that we were going down the street for a snack while they shopped. Before we reached the door I smiled and started to say "bye" to that same employee that was making us feel uncomfortable as we waited for our relatives, and she stopped me in the middle of me saying "bye" and rudely said "excuse me ma'am but I'm going to have to check your bag." I asked her why? She said it was "store policy to check everyone's bag before they leave, I didn't tell you when you walked in." I then replied, "okay, I didn't steal anything" because that is what she was implying in front of the other customers. Of course she found nothing but my personal items. I felt very disrespected, especially in front of everyone else in the store and by her tone. I have never been in trouble with the law, nor have I most certainly never taken anything from any store or any one. When my relatives left they met with us at their house and I asked them if they checked their bags before they left, since it was "store policy" and all, and what do you know.....they were not asked to open their bags for inspection before they left. I will NEVER return to this place that accuses customers in such an unprofessional and condescending manner in front of everyone. They need to further their training for current and future employees on how to properly address what is thought to be "suspicious" activity (in other words just sitting there chatting). As for the general aspects of the store: it was clean and organized besides the few boxes of shoes that were left in some of the aisle by other customers. There are even some clothing to look through for women but it is nothing all that special. Prices are average compared to other shoe warehouses. There is a big clearance selection and a big selection of athletic shoes. read more