The service by Jacob was fantastic. He was very attentive despite the store being busy on a Sunday. Very pleased with the overall service.

This store rocks. The service, shoes and selection are great. I just picked up two amazing pairs of shoes for $60 each, a real bargain. I cannot recommend the Puma store enough. read more

Asked for a price check on a BMW Motorsports backpack without a price tag. Once the associate provided the price, I declined to purchase it and he immaturely complained about how I decided not to purchase it. If I need to purchase any Puma products, I will do it online where I do not need to deal with immature associates with bad customer service. I've worked 6 years in customer service & sales, and I'm now in marketing. I also have a Bachelor's Degree in Business. I know how it should be done. read more

I had order some new puma shoes said delivered I didn't find my package and customer service took care of me and made sure I received them my problem was resolved asap nd loving my shoe's read more

PUMA - New Pumas - Sports Wear Near Me - Orange, California

The service by Jacob was excellent and the best. I needed soccer cleats for my daughter and my soccer team I coach tonight. Jacob was professional, very helpful, attentive. The price was great and great value. Mahalo nui loa and Aloha read more

Always liked Puma designs. If I am near any Puma store I will stop and see what is new. This store is very nice and employees as well. I can tell that they like Puma designs since I see that they actually care about the customers opinion and also have interesting recommendations. Lately I added Fila to my preferred sneakers maker. But still will check what is new with Puma whenever possible. read more

PUMA - Sports Wear Near Me - Orange, California

Nancy the manager did not know how to do a return and also had an attitude toward customers. She took an hour to process a return and input wrong return amount missing total $278 from my return. !!!?? Hello, if you claim yourself as a store manager, you are supposed to know what you are doing and you shouldn't have had attitude to your customer who was patiently waiting for your unreasonable excuses and mistakes!!! Such a bad impression to come yo thus store. I think the company should replace a better manager at this location. read more

I just came from the Puma store. Great merchandise and promotions The reason I gave a low score is because of the 2 Latina ladies working at 1:30pm on 6/21/2019 They made me feel like I was going to steal. I was deciding what shoes to buy and how many when the girl approach me asking if I needed anything since I was in the back for a while, then stayed in the area watching me until I moved to the front . I put some stuff back because I really don't give business to somebody who treat the customer like that. I didn't have any bags with me, I had a very small crossover purse, so where did she think I would put the stuff Ladies, not all Latina women steal So then I went to pay and the lady at the register didn't greet me and was short with me . I work across the mall and Nike and Adidas loves my business, I'll stick with them read more

Neanderthal own several puma in lifetime, but never wear shoe made from puma. At first, neanderthal question whether it is humane to make shoe out of puma, but after trying on shoe yesterday, decide it so light wait and convertible that it no matter. Ha ha, just kid. It not actually made from real puma, that just a joke I guess. Neanderthal previewsly wear nike for to go run, but code worker tell neanderthal that she actually prefer puma for to run shoes. Neanderthal think about it, and after leave nike outlet unsatisfly, try puma. Like say already, so convertible when to wear, and quality seem to be on park with nike. Except one minor caviar, they only cost $35! Neanderthal have enough money to buy twelve pack on way home ha ha. Try them out running last night too and feel like running on cloud (actual cloud, not apple cloud). Feel so good. Custom in serviced also good. Man who work at reginster very friendly. Forget name. And several hour after get home, neanderthal realize he left bag from old navy with two new shirt at puma store. Neanderthal call puma store and they say someone had turn in bag to front, and they hold it for me. Neanderthal thought bag was toast. Not actual toast like with bread, but figured of saying where it gone ha ha. Neanderthal is puma fan now. read more

PUMA - Made from real puma! (Just kid ha ha!) - Sports Wear Near Me - Orange, California

F*CK! I haven't reviewed this place yet?! *face palm* Always on sale. Always discounted DEEP. Always a good selection. Always fully stocked and/or ready to take a special order. For the longest time, this store was the ONLY reason why I'd ever step foot into this God forsaken landscape popularly known as The Block. Now that the Nike Factory store is open, I have TWO whole reasons to brave these treacherous fields of ignorant youth, cigarette smoke, and screaming toddlers that go careening down the thoroughfares the same way boulders fall in Indiana Jones. The Puma Store makes me wet myself with excitement. If I were to admit that I had an addiction to something so useless as name brand clothing, I'd say it proudly with a Puma logo across my chest. Puma is just one of those lines that makes me feel like I'm not so much of a gym rat but I can stay in my workout clothes ALL THE FREAKING TIME!!! Most fashionable active wear makes you look like a twat (Sean Jean) or like a whore (BeBe), but Puma does a fantastic job of holding true to their very unique style with simple lines and simple colour combination that can't help but strike the urban fashion hunter as perfect. Sure I may be glorifying but dang it if I don't love me some Puma. Definite added bonus for it being so close to the lip of the parking lot. This means I don't really have to go IN to The block to shop here. Giggity. read more

PUMA - Sports Wear Near Me - Orange, California

Walked in here looking for all comfortable white high tops. Chris was the one who greeted me as I walked in the door and offered me some shoe style choices. I ended up finding a pair but they didn't have my size in stock. I was about to walk out disappointed until I spotted a soft light pink high top that feels silky and fits just snug. Apparently they were the last pair and just happened to be my size! Overall satisfied with my shoe purchase! read more

PUMA - Really love the ribbon shoelaces! Worth every buck! - Sports Wear Near Me - Orange, California

I love coming in this place they always have some great deals. The girl that works there is super nice and is usually always there. I have boughten stuff from here quite a few times. They have great sales all the time. I like Puma shoes, and here you can load up on a couple pair for what you would pay for the price of one pair at a department store. As other people mentioned I think this is a must stop if you're out shopping at the Block. (I will always call it the Block) You can find great stuff here and not just shoes. You can find clothes, back packs, socks, gym bags and more. Check this spot out if you are a Puma fan. CHEERS!!! read more

Hmm...where to start? Here goes nothing: I came to this store to purchase a pair of PUMA "running shoes" (as explained by the sales associate) in late August 2012. I spent quite a bit of time going over the shoe selection, because I am a running enthusiast who competes in the occasional 5K. Also, I wear custom orthotics for an ankle condition - so it was imperative that I purchased a pair of shoes that could be worn with modified soles. After selecting a pair that I liked, I was assured by sales associate that they were "totally okay to use" with custom orthotics. I took his word for it and paid $70+tax for the shoes. Big mistake. Fast forward a couple months later: I'm running a 5K with the new shoes I just described. All is fine and well, until I get home and notice a gaping hole in the side of my left shoe. Upon further investigation, I realized that the hole had been caused by my custom orthotic pressing against the shoe's leather material. Understandably frustrated, I returned to this particular PUMA store, where I originally purchased the shoes, with the intention of speaking to the manager. Upon entering the store, I was greeted by an employee named "CJ", who identified himself as the store manager. I showed CJ my defective shoes, and explained that I had been mislead by one of his sales associates to believe that these shoes were not only "running shoes" but also "okay to wear with custom orthotics." He immediately replied, "No. These are not running shoes. They are meant for casual wear." At this point, I kindly asked if I could have a store credit - so that I could purchase a pair of shoes that were, in fact, conducive to the lifestyle I had explained to his sales associate. CJ replied, "No. You're out of the return policy. Nothing I can do for you." He then said, "It's your own fault these shoes got damaged. They are not meant to be running shoes." At this point, I became quite agitated. I asked CJ how he, a store manager, could stand by the fact that his sales associate deliberately mislead me into buying a pair of shoes that clearly didn't apply to my lifestyle. His response was, "For all I know, you're just some guy off the street trying to get a new pair of shoes for free." I couldn't believe it! I asked who his district manager is, which he refused to share. So, I asked for his business card so that I could let corporate know how poorly I was being treated. He said, "Go ahead and contact them. They won't do anything for you." He proceeded to give me a store business card - with no name. I asked him to write his name down. He grabbed the card, scribbled "CJ" on the back, and literally threw it back at me. He then left to go take care of another customer. Little does "CJ" know, but I DID contact PUMA corporate - and was issued a full refund within hours. No questions asked. I have been a loyal fan of PUMA shoes for many, many years. They have worked well for me, and I have NEVER had a problem with customer service. The experience I had at this particular store in Orange, however, was completely unacceptable. Nevermind the fact that I wasted $70 on a pair of shoes that were sold to me by an uninformed, clearly uneducated sales associate. I will never shop at this store again. read more

I was craving for something so I went to Puma yesterday to buy a gift (for myself ) =) Service was outstanding, there selections of shirts and shoes are incredible much better than the one in South coast plaza .... two thumbs up for Daniel & Chris Zara Don't get mad at me You're still my number one =) Puma is just a friend hehehe read more

Great deals with a good selection. Staff is also very helpful. They have a good selection of clothes and accessories if you aren't looking for shoes read more

I'm a big fan of PUMA. They always have 50% off on pretty much the whole store. You can really scores some deals here. Just look out for the really high priced items. The store is always clean and well maintained by their staff. Very organized and easy to navigate through. read more

I have been here couple of times and they have a lot more selection for men but not too much for women and it upsets me. The kids clearance shoes are mixed in with the womens with higher portion of kids products. Moreover, they have men's fleece but not womens which is very very odd. I hope they add more womens stuff. read more

Super chill with the right inventory. I love this place! Everyone here is very friendly and helpful, never lazy to help you find what you need. read more

Like the selection out here! Usually go in browsing around and end up with a new pair of suedes on my way out. Ask for Chris if you need help! He's awesome and should be able to find you what you need :) read more

Great place to buy Puma clothes, shoes, or bags at a decent price. I LOVE this place. Store is clean, staff , is friendly and you can walk out with Puma products with your wallet in shape. What more can you ask for? read more

The girls that work here are very helpful and attentive I really appreciate their great service :)

It was a must-go every time I visit the Block in Orange. Finally, I found a pair of kicks I've been jonesin' and they were on sale for $49.99. That was the best price I've seen in months! It's practically the same pair I found on Karmaloop.com and but it was on sale. Can't beat that with a bat! Plus they had it in my size. Sweet! SOLD! I hand carried it back to the Bay Area on the plane and I was a happy camper! read more

Whenever I'm at the Block I HAVE to stop by this store. 80% of the time there is a great sale going on... usually everything is at least 40% off. They have a fair selection of both Men's and Women's wear as well as shoes. I remember I got 6 cute workout tops for $8 each. That was a steal. Their stuff is pretty current but since the store is small things get snatched up quickly. read more

Jimmy is the worst and not helpful at all!!! He said he could only process one return per day and asked me to come back the other day for the remaining returns. Very rude and ridiculous attitude!! Filed a case and reported to the management. They really need to improve the return process in store!!! read more

Where else would u want to go for $20 dollar Puma Shoes. I would pick this store. Clothes are cheap too. Customer Service here is wonderful. I need to start going here more often. Shoe selection is huge. Clothing Section is Huge too. Every time I visit the Block i walk into this store. read more

I came here on a Sunday afternoon to check out the latest shoes from my favorite shoe brand- PUMA. To my heavenly surprise, they are have a 20% sale, include a 40% off discount on all PUMA products. I was browsing all the products and shoes, and all my fave shoes are on sale! The yellow stripe with brown shoe, the blue stripe with white stripe is on sale, the socks, the cool PUMA shirts and jackets are on sale. I couldn't resist myself and brought shoes and a shirt. The grand total came to an remarkable $40 for all the goodies and shoes. I definitely be back to buy some more. read more

This store is an outlet, I think. There wasn't much of a selection. I'm not much of a Puma fan.

helpful staff not pushy quick clean presentable year around sales seems like everything here is always on sale great for puma poaching and cougar encroaching read more

PUMA - Sports Wear Near Me - Orange, California

New and improved Puma store! They have moved from their prior location here at the block and are bigger and badder than ever. I love Puma for their fashion forward outlook on sportswear. This outlet store has some great prices and I walked out with new gear for the 10K I am going to run tomorrow for under $45. read more

Came in the store when they had a sale like a few months ago. I was just looking around but found something I liked. Two guys help the people I was with and me. Their customer service was great. Since we were out of towners, one of the guys started a conversation with me. Which was cool, because normally people who work in retail wouldn't do that. read more

I'm a regular at the Puma in Gilroy, CA but the service here is second-to-none. I agree with previous Yelpers that the staff here is uber friendly and attentive, plus they have quite the sales every single time I visit any of the Puma locations. The mall that it is located in is not the greatest, but the only reason I went to this store was solely for Puma stuff and the great reviews. read more

Great deals! Place has some great style shoes at reasonable prices. I would definitely recommend checking this place out. Love my new kicks!

Worst outlet experience ever, ac is out at the store and it is 90 degrees. And I purchased some shoes only to come home and have the tag still on them, they forgot to take it off and it broke and now my brand new 80$ shoes have been ruined. If you live in the oc and have to go to a puma outlet I would suggest to go to the outlets in San Clemente and not waist your time here. read more

As a former soccer player, these kind of stores are great to have! I really like coming here and looking at the different items they have to offer. I usually do not like to wear name brands spattered across my clothing, but I always make ok with soccer labels...lol. I walked in and was greeted right away but the guy working the register. Everything was 50% off! I found a comfy pull over hoody that will be good to wear on chilly days...when I am not working. read more

Worst experience, three staff workers total with one on the register with multiple customers waiting. They use to offer a 10% off for CalOptima members if you make a purchase over $75. I remember having done this multiple times and now they say they never offer the discount before. I find it very odd because I recognize the brunette worker have done it before and said it to me. Hopefully they retrain their staff. I am disappointed and won't be coming back here again due to lack of services and not being informed. read more

Customer service openly doesn't care. If you shop with them and contact customer service for any reason. Not only will you get absolutely no help on the matter, but the representatives will give you the most patronizing, obviously fake apologies. Whilst still asking you to continue being their "loyal customer". And don't bother wasting your time typing out any specifics about your concerns because I know for a fact, they do not read what you have to say. read more

This store is just the absolute worst. I will keep it brief, the associates are beyond pushy, unfamiliar with their own product, and they are very rude. Shopping here nothing will be sized, and the store is always a mess. Honestly do yourself a favor and DO NOT shop here. read more

The worst Puma store I've been to by far. Air conditioning was broken on 90 degree day. Fans did nothing. Customer service was extremely slow and unhelpful. Selection was limited, overpriced and picked over. I purchased one pair of shoes and when I got home realized the cashier had forgotten to take the security tag off. Now I'm 45 minutes away. And have to make a long journey back to the store to have it taken off. Very upsetting that the workers can't remember to take of the security tag. Will most likely go to another Puma store to have the tag taken off. read more

Great store has good selection and has sales a lot of the times.Staff is very friendly and helpful.

I called this morning to see if they had my size in a sandle I've been eyeing. and she was so rude over the phone and she had an accent, I don't know her name but customer service. read more