The employees are extremely overworked. I'll give them stars for effort. This location is always busy. Thanks. read more

The smell inside this Nike Outlet was absolutely horrible--strong, nauseating, and bad enough that it was difficult to remain in the store. I'm surprised the location was even open to customers under those conditions. What made the experience worse was that management seemed unconcerned about the problem. There was no apparent urgency to address the odor or acknowledgment of how unpleasant it was for customers. A Nike store should not be operating with an odor so severe that customers feel sick being inside. Management should have taken the situation seriously and addressed it immediately. Very disappointing experience. read more

Had a really good experience here at the Nike Factory store. There's a sweet 40% off deal almost everything going on right now so I popped in to check it out. Out on the floor, Steve was super helpful and gave great recommendations on some shoes I was looking at. The fitting room was very clean and has a big mirror on the outside of the fitting rooms for an awesome full body view. Checking out was a breeze; Angel was very helpful and friendly. Remember to sign up for an account online to get an extra 15% off your total instantly at check out if you don't have an account with Nike.com already! Happy shopping! read more

We purchased 2 of the Zoomx shoes & absolutely love the dbl cushions & the amazing comfort. We came back this wk to buy 3 more pairs for spare & family members. Shoutout to Francisco & Steve for their friendly service! TY Francisco for introducing another comfortable shoes for my husband & looked for his size. Great shopping experience, highly recommend this Nike location at the block. read more

Great place for finding discounted shoes! It can be a mess at times and really crowded (especially on weekends), so just be warned. Ideally, it's best to come here at night on a weekday. Overall, the value is dependent on sizing and availability. Customer service is also a bit hit or miss. read more

Nike Factory Store - Orange - So much more expensive than other states :( - Shoe Stores Near Me - Orange, California

Big store with clothes, shoes, and accessory areas. It's a nice location for pick up from online orders. Employees are friendly. Lines can be long during the weekends and holidays. read more

Service was amazing! Worker helped me select out which one looked the best for me. And the value and cost was amazing as well! If I could give 10 stars I would give them instantly read more

I love Nike shoes! I used to be all about Under Armor, but then I discovered that Nike is better quality. I think most people have also come to this realization, and that's why this store was super crowded! Also, it is a huge store! I was shocked at how big it is inside lol Tons of Nike gear, a big selection of everything! I just did a quick return here from an online order. I didn't like the color of the item I bought. So I returned it here. The line was long. Service was good. They got people in and out fast. I noticed deals throughout the store. Certain things were discounted and on sale. Good value there. read more

Nike Factory Store - Orange - Do it - Shoe Stores Near Me - Orange, California

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Great sales all year long. Great prices with affordable gear for my kids. Love the quality of clothing and shoes. read more

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Great prices but always packed ! Lines get insane here so be prepared to wait like 30 Mins to an hr to check out on weekends . I recommend coming during week Monday -Thurs . Employees are usually helpful and friendly . They have so many goodies here from tons of shoes for the family and clothes . Love having this factory store nearby . I love getting gift cards from here because they have the cutest gift card boxes I've ever seen ! read more

Nike Factory Store - Orange - Weekend lines - Shoe Stores Near Me - Orange, California

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The customer service was great. The staff was very friendly everyone had a smile. I was asked by a few different members if I needed help. A very friendly and helpful environment overall, great job. read more

It was my first time at the orange outlets and just wanna say thank you to Mariah at the Nike store you have such great customer service this store was also so much nicer then the citadel outlets and so clean !!! read more

Always a long line and people grab a handful of items. Every day seems so busy around lunch time . Big store with variety though

I want to give a special shout out and thank you to Alesha as she helped me out during my Christmas shopping and made my experience at Nike store that much more better! She went above and beyond to help me find the exact shoes as a gift for my secret Santa! read more

Terrible customer service and rude management. Associates walk around like they owe you money and you should be grateful that Nike lets you shop with them read more

Review #730 I had Fernando and Alissa help us out tonight. I hope I spelled their names correctly. We got two new pairs of wicked Nikes that I am sure we didn't need in addition to some long and short sleeved t's. I wish they had more in sizes for little kids and medium kids so I could have got matching (yes they are good sports) but it was not meant to be! I also wish we could have found some superb youth running sneakers because someone I know is always first, but that will have to come from another store I guess (suggestions?) Otherwise, our service was great and as I have growing kids I am sure we will be back sooner rather than later! read more

NATE hooked my son and I up with some heat. Exceptional customer service and I would only come back if he's working the floor. read more

Nike Factory Store - Orange - Shoe Stores Near Me - Orange, California

This outlet location is always pretty stocked and very organized. The store itself is pretty good and you can find almost anything you need here. It does get pretty crowded on the weekends, and the lines to try on clothes and to check out are often long. Overall the store itself is clean, organized and pretty well stocked. On the other hand, the service could be better - specifically at the checkout. The person I got wasn't very friendly to me but was super happy and nice to their coworker at another register a couple machines down. It's fine to love your coworkers and have fun, but when you get a different attitude yourself then that's not ok. read more

RAHUL has the best customer service and excellent in product knowledge and was so fast and friendly. He helped us finding what we wanted from the running selection. And the value was so great and he told us about the sale price and we end up purchasing more. We will always be back. read more

Nike Factory Store - Orange - Great price and great design - Shoe Stores Near Me - Orange, California

Exceptional experience at the Nike outlet in Orange! I needed to exchange a birthday gift without a receipt. Ashley T explained the policy but went above and beyond by speaking with Darrius about my situation. Darrius was incredibly understanding and professional - he located a replacement pair and allowed the exchange as a one-time courtesy. Since I was going through a family emergency, their compassion meant everything to me. This is exactly why I'm a frequent Nike customer. Both Ashley T and Darrius demonstrated perfect customer service - professional yet kind when it mattered most. Highly recommend this location. Thank you both! read more

We came to look shoes for my daughter, and we found great deals! They also respect some prices post it online and if u sign in u also get 15% off, thank u for the employees who help us get this done, specially MARIAH, she help us out and even they always have a long line to check out it moves quick, we ending buying like 4 pairs thank to the prices and deals! read more

My go-to Nike Factory Store is still the one at Ontario Mills. I found this location a bit on the smaller side and with less product on the floor. I was looking for a pair of trainers/running shoes but there was barely anything in the store. Prior to shopping at the store, I had shopped the online Nike website and found better deals online than the factory store as well. The store was clean and organized, and easily accessible from the parking lot. Passed by a few employees who did not acknowledge us, nor asked us if we needed any help. Overall, it is a Nike store and if you are looking for deals, it does not hurt to stop by to take a look around first. Parking is a mess, even on a weekday afternoon, so we had to park a bit a ways. read more

I placed an online order for pickup and when I came to pick it up with my email receipt and QR code the employees Octavio and Alesha told me I couldn't pick it up because I didn't have my ID even though I had the original receipt and code. Both employees made the process super difficult and were not accommodating in any way. I will not be returning to this location or placing another online order with Nike. The absolute worst customer service at this location and would highly advise to train your employees better read more

This review is for the poor service Sway provided when checking out. No eye contact, not even a hello or thank you. Only two statements from Sway, "NEXT" and "HERE YOU GO". Nike please train your employees to do better on customer service. #JustDoIt read more

This Nike Factory Store is in the Orange Outlet in Orange, California. This shop is huge. Big ole inventory of clothes, shoes, backpacks, accessories, etc... etc. The afternoon I stopped in here, the place was packed with customers. The inventory was impressive, they were stocked. I browsed and did my walk about. Sure the prices were cheaper than paying full Nike retail prices, but I didn't see any significant bargains that caught my eye. They had associates on the floor and a bunch of cashiers. If you're in the area and looking for Nike gear, check them out. read more

Nike Factory Store - Orange - Shoe Stores Near Me - Orange, California

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What!! Came from HI! "Closed to unforeseen circumstances" Global IT Outage?? But all other stores are open??

Awesome customer service and was able to order online and pick up at the store! Ila

Clean organized store... Thanks to our cashier Carlos who was personable, friendly and quick service with above and beyond customer service is the reason why I give 5 stars. Not too much variety but that's to be expected with outlets. stars because I always feel that the men's selection is always better then the women's with deals. Most women and children apparel is rarely on clearance. read more

Nike Factory Store - Orange - Entrance Nike store - Shoe Stores Near Me - Orange, California

****Sale and Discounted Nike Gear!**** It has been awhile since I have bought athletic shoes in person. I always have been buying online and the same brand which is not Nike. In Fact, I think I was on the brand shoes #8. So for the last 8 or more years I have been wearing the same shoes and just updating. A little ober a week ago today, I walked in the world's biggest dog crap in my training shoes. I mean this poo was one for the record books. No way was the shoe salvageable. This happened on a Friday. I needed shoes for Monday. I had to get shoes in person. The outlet has Metcons. Nike is new to me but I tried them on and liked the.. The staff was extremely helpful in assisting me in picking the right shoes and navigating me around the shop. I ended up picking up a pair for the little one as well. Two pairs of Metcons for about the price of one pair online! I am a fan! read more

Nike Factory Store - Orange - Metcon Sale 69.99 and additional 20% off! - Shoe Stores Near Me - Orange, California

Like my friend Forrest Gump says... "Outlets are like a box of chocolate, ya never know what you're gonna get." I always am down to go visit an outlet store but sometimes they just suck. Not this one! There's a line for a reason... a line on a weekday, imagine that! I'd say we waited in line for about 30 min (no more than that). The store was not crowded at all... but I could see if there was no capacity restrictions... it would be a zoo!! I actually appreciated how there was barely any people.. made the shopping experience a lot more enjoyable! You know what else I appreciated? How clean the store was! ALL the shirts that were folded on tables were neatly arranged, & not torn apart like you see at H&M. The merchandising was on point. Great job! I was so impressed with the selection, more specifically the women's sportswear! I don't really wear Nike for training/gym purposes. My go to are the sportswear so I was so stoked to find their selection off the chain! Usually from other stores I've seen, the women's selection is always meh... not here folks!! There's lots of good stuff. I'd even say there's more, if not better selection of Women's product here than at the regular Nike store at South Coast. Now that's saying something! Definitely, I'll be back! read more

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For how busy this place was it was run like a well oiled machine! I would have liked to see more styles of shoes but I did get 2 pairs of Jordan's and another running shoe style for under 200. Great deals. read more

My absolutely favorite store that I have to go to every time I come to the outlet, and although sometimes the variety of choices are limited, but if you spend some time here, you will always find a good deal. They have all sorts of deals any day of the week! I do think that they could use more selection of jackets/sweaters, but they do have a good variety of tank tops and bottoms. I always buy shorts and leggings here. Sometimes shoes and sandals. Most of the time they have extra 20% off lowest ticketed price, which means it could be discounted on an already discounted item. And sometimes certain items are around 40% off. Overall, I never leave this store empty handed. Although beware that the lines here are suuuuuuuuper long wait times. read more

Apparently this location doesn't have size 13 air monarchs! As an old big guy I need all the comfort these days and of course they don't carry my size! The store is very nice with a large selection of 4XL and was able to pick up a "Jordan" shirt that I can wear to a date. Getting my shoes 2/9 now cause I had to order! read more

Nike, who doesn't love Nike. I love coming here because you get Nike at a discount. I always try to come before the holidays because that's when they have additional sales such as additional 30,40,50,60% off on clearance or maybe the entire store. I feel they have a lot of different selections you can choose from and plenty of basketball shoes too. There's a wall with a lot of different shoes on discount but it's kinda overwhelming so I stick to the aisles lol. Keep in mind that the line can get really line but goes by.. I went during black Friday and the line was wrapped around the building. -1 star because they can be more efficient. As far as service goes, I only talk to them when I'm at the register. A few occasions I asked for sizes but you know, they don't have any and what they have is on the floor. I'll be back, not that I need more clothes ha read more

A+++ Service... I came to pick up the newest release of Nike Vapor Max Plus (Wolf Grey,Silver,Dark Grey). They had a 20% online deal going, and the shoes weren't available on the floor, but they price match guaranteed, and checked me out as an online pick up. Saved me time, and money. Wonderful staff, and management to maintain that kind of service during a busy Mother's Day shopping spree throughout the store. Thank you Scott in footwear, and your floor lead who gave you the go ahead on the price match to save me the time of ordering online. read more

Nike Factory Store - Orange - Shoe Stores Near Me - Orange, California

Same exact shirt, same design just one in black and one in white but 2 different prices??? Talk about color tax...black goes for $35 and the white goes for $25! So I guess all retailers should price items depending on standard colors because that's just great business practices. read more

Nike Factory Store - Orange - "The color tax" - Shoe Stores Near Me - Orange, California

HUGE! This Nike Factory Store was great! Clean and organized. Busy as can be but definitely stocked up. We spent a long time in here shopping clothes, shoes, etc. The employees were all helpful and friendly. Can't wait to shop here again! read more

Place is a zoo. Literally. So many people inside you can barely get down the aisles. Zero distancing enforced. Products here are typical outlet products. Nothing normal people would want to wear. Terrible styles and leftovers that wouldn't sell elsewhere. Understaffed. Ridiculously long line to check out. Don't waste your time. Not a single person greeted us or asked if we needed anything. I don't usually give 1 star but this place is bad. JUST DON'T DO IT! read more

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Horrible experience I was using the fitting room which is co-ed While change I had the fitting room door opened on me. No knock. No nothing I was mortified! When I walked out the fitting room attendants were giggling And I asked to speak to a manager. Only to find out it was a managed that did it. A male managed, who was standing there taking my complaint. When I asked why he didn't knock because yes. They thought it was appropriate to have the same manager that opened the door on me take my complaint. So he says to me, I knocked I said no way I would have heard it, he says to me, "what, didn't you hear my keys!" WTH I was humiliated I wanted to just buy my things and leave With the chaos I forgot to use my gift card I was gifted for Mother's Day Oh yeah and this was on Mother's Day. By the time I made my purchase and walked out I realized i forgot to use my gift card I knocked at the door because they had just closed and explained to the manager that had helped me. They I forgot to use my GF He told me to get in line, return my stuff and repurchase it I Jeff crying. By the time I got to the car I had lost night gift card. $100 down in the garbage Then when I called corporate they had the store call me back asking how they could make it right. They offered me to go return my stuff and repurchase it with a discount That was their solution I told them to not waste my time. Such a shameful, disgusting, disgraceful company and how they had no intention in taking care of how they treated and humiliated me. read more

The employees on the store floor excellent. The cashier who was on the register with operator number of 607071 was so dry at the front. Customer service was not then best. She moved registers and one of the items didn't have a tag and all she did was hold the shirt up. I had my son run and get the shirt. It didn't seem like she liked her job or maybe customer service is not her strong suit but I was definitely disappointed. But the other employees were amazing on the floor. She definitely needs some coaching for sure. read more