Just stopped by to pick up a pair of CROCS and walked out with 3! Jessie was amazing and was such a great help getting me set for my trip! Excellent customer service, super nice and very pleasant personality! read more

First of all, not sure why they had to have crowd control like a designer store and the prices are higher than off the broadway by 5 dollars. Not much promotion going on besides those crazy colors or designs. read more

We went there on January 18th Sunday. Ladies were working there had horrible attitude except the pregnant employee. We purchased about $200 products and they treated us like a shit! We understand gave them a little bit hard time because we were checking and making sure discounts before purchasing shoes! Since we spent this much money, wanted to make sure discounts but these ladies who were working on this day making fun of us. Accidentally, after purchase my kid wanted to buy more charms so I went back there after purchase then I caught these ladies making fun of us and gossiping around! When I got back to the store they were gossiping and making fun of us and pointing each other that I'm coming back! This is the most horrible customer service that I ever had in my life. Ladies are very unprofessional and doesn't know how to handle customers! When I tried to check out for the Charms only one lady worked at the cashier register and took forever because she didn't want to help and I can even tell she did it on purpose! Others are just not helping they just pretend like working on store shelves and look like being busy and gossiping! Very sad that this type of brand store employees act like this! I have never seen anywhere! read more

The staff are all accommodating and very helpful. Its my ist time to buy my own crocs, it will be a memorable shopping experience. Planning to be back again here . read more

Amazing customer service and help from suie and jessie. They were very helpful fixing out issues.

I'm so glad I came to this location not only were the staff nice but they had 2 rows of lite ride. I have been looking everywhere for lite ride since crocs doesn't make them anymore. read more

The selection is okay. I like that the promos are everywhere and pretty clear. I was not greeted or helped by anyone inside the store. The girl standing outside, in the heat, by the door was friendly. This store is WARM. It's July...so it's hot outside, so pls turn on the a/c, so the shopping experience can be more enjoyable. I get saving a buck or two on the utility bill, but I walked out bc I was getting warm and uncomfortable and what would have been $100+ purchase left with me. read more

That had a good deal and good value for money Many selection for kids, adult and woman It's was crowded because of the offer Crocs are comfy and usable read more

I would give it a zero but that's no an option. As I walked in i was bombarded by this associate named sally. I was looking for a gift and she was beyond pushy, kept insisting on styles I told her wouldn't work. she then kept insisting for me to buy a shoe cleaner when I kept saying no I wasn't interested, as I kept walking around the store another associate (didn't get a name but had a fake looking beard) kept following me around as if I was gonna steal, I felt very uncomfortable, I will never shop here again. read more

Staff was absolutely amazing! After killing my feet at a day at Disney crocs seemed to be what everyone was wearing. The staff was very helpful and after searching for a random shoe with no success I still ended up buying 4 pair. read more

The Outlets at Orange are a pretty cool to shop and pick up tons of bargains. The Outlets is located in Orange, California and is not that far of a drive from Disneyland. They have a Crocs shop at the Outlet. The staff at this Crocs was awesome. I bopped on in to browse the store a few weeks ago. All staff were wearing face masks. There was a staff person at the door monitoring the number of customers that were coming n going to ease the congestion. The shop is not very large in square footage but has a lot of inventory. They had a 2 for $40 sale on the thong sandal saving you $5 per pair. They had a variety of styles and colors in women's, men's, and kids sizes. Styles included thong sandals, strap sandals, original clogs, and original slip ons. They sold snap on decorative buttons for the clogs. But I my size was hard to find and I couldn't find it in any styles that I liked which is my typical personal shoe shopping experience of my life. The first time I saw a pair of crocs, I scoffed and ridiculed the look of them. That was close to 25 years ago. They were puffy, styrofoam looking clogs. Well I tried on a pair... it felt like my feet were cradled in supported cotton. Ahhh it felt great. I wore mine just around the house, a bit embarrassed to wear them in public. Fast forward to now. Crocs have come a long way. There are a bunch of different styles including the original crocs. The original Croc design now is a bit more streamlined and less cartoonish. I wore my first pair of Crocs for years. Now I luv that same comfort in the other Crocs styles. read more

Crocs - Shoe Stores Near Me - Orange, California

My family and I had a great time at the Crocs Outlet at The Outlets at Orange in Orange. Right from the start, Mia greeted us with such a nice welcome; she wanted to help us find exactly what we were looking for. Then Joe came over and was super helpful, giving us even more options. The service here made our shopping experience so much better than we expected. We plan to return because of how happy we are with the service and our purchases. We bought 3 Echo's and 1 clog. Oh and they have great deals. Make sure to sign up for their newsletter and receive another 15% discount read more

This review is for Sally. She was very attentive when I went in yesterday evening. She did an inventory check at two other stores for the Mellow slide in black. I was able to find the crocs I am wearing now because of her. I wish I would've given orange the sale, but her kindness lead me to write this review. Her work shouldn't go unnoticed:) read more

Crocs - Shoe Stores Near Me - Orange, California

Joe is so helpful and friendly. Because of him, I came in for 1 pair of crocs and ended up buying 2 pairs with jibbitz. All thanks for a great experience at shopping at Crocs store. Love Crocs so much! read more

Crocs - My purchase - Shoe Stores Near Me - Orange, California

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I've been to plenty of Crocs stores by far for the first time coming here hands down #1 in customer service!!!!! Great selection of crocs. I had to go back and get Joe's name he was very helpful and attentive to me and my guy. Sue helped me on the floor and she was also the one that ringed us up. Other stores they don't even help as they do at this location they go above and beyond. I told them I wanted new crocs for Disney and they hooked us up and told us the sale going on. Girl at the door was super friendly as well. read more

Crocs - Shoe Stores Near Me - Orange, California

No Crocs last forever. So when it came time to replace an old pair, I went to the Crocs store at an outlet mall, thinking that I might get a better deal than at the regular Crocs store down the road. The deals were limited and limited to the clearance items. However, I was able to find a pair that I wanted and another pair for free (BOGO deal). I got lucky; others who are looking for something specific may not be that lucky. Four stars for limited selection. The service clerks get a lot of complaints in other reviews, but I had no issue with them. In fact, I bought another pair because a clerk was able to find the right size for a navy blue pair that I wanted. (No BOGO, but I didn't want to spend more time at another store looking for a better price on the same pair of Crocs.) The store is easy to find in the Outlet Mall in Orange. It's near the Starbucks. read more

Purchased crocs at this store and I showed the lady at register the online price which was 37.49 before tax and she said she would price match only to end up charging me shipping for $8.99 clearly I'm at the store I ended up paying $50 read more

They are making us wait in line. It's summer. This is not a luxury brand name. What irks the most is that the store is not full and there are plenty of workers inside. The store can handle the volume of people outside due to space and due to number of employees. Be prepared to wait at least 20 min read more

ARI, was so kind, sweet and very good with my toddlers. She was very helpful and went above and beyond. I was looming for a certain type of crocs and she even went to the back to check. She was fast and very knowledgeable on their products. She did it all with a smile. This girl should be a manager or something. Even helped find the jibits my toddlers wanted. YOU were the highlight of our shopping experience!! You are def going far in anything you do, just because your work ethics were tip top!! Also Miranda, was kind as well with helping find the elephant jibit. read more

Having to wait in a long line outside of the store just for a return is ridiculous. Or apparently I can mail them back to Crocs but I have to pay my own shipping, bad service. read more

Crocs - Shoe Stores Near Me - Orange, California

Place is very well organized and the workers are very nice and helpful with the discounts and deals! shoutout to Joe and Eva ;))

Good selection. Super helpful staff. Jomel was attentive and checked on additional stock and sizes. Had a good conversation about the collectibility of Jibitiz with another friendly gal. Would definitely patronize this location again. read more

Worst customer service ever! I was here for an exchange and one employee said I can exchange different color but style must be the same. After getting a new color for my son the cashier said no they cannot do the exchange due to different color. They should not give false information and waste customers time. Also, they will give you a free bag at the door for their promo and if you don't buy anything they will rudely snatch it back. read more

So crocs are in! This is according to my high school nephews so I decided to see what all the fuss was about. I went into the Crocs store at the Outlets and I was surprised to find a wide array of colors and designs. Sally helped me out immediately and addressed all my questions. I probably spent an hour at the store picking out crocs for myself and my two sons. She was so patient and kind! It's so hard coming across service like this nowadays. She helped me find the perfect pair of crocs clogs and sandals. Sizing was a bit of an issue for me, but she helped me though that and found the correct size for me. I ended of leaving the store with 4 pairs of crocs and tons of charms for the kiddos. All and all, it was a great shopping experience and we love our crocs! Now I just need her to get my husband on the bandwagon. Lol! read more

Crocs - Crocs clogs and sandals for the family! Sally is the best! - Shoe Stores Near Me - Orange, California

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What a Croc... Hey, I got a pair for Father's Day and haven't looked back. My daughter wanted a pair, so here we are. Now here is the 2 star explanation. We got some weed leaf print crocs cause they were funny. $54.99 is the price mark. We decided that it would be cute to add munchies type charms that they sell to make the shoes themed. The sign says $0.97 at a glance. The charms are not priced on their tags. They also have a worker asking if you want to do the deal where, if you get 8 charms you get 5 free... What a deal you'd think right? Or you can do the buy 13 get 13 free. Went to pay for the shoes and the 8 plus 5 charm deal. Well it came out to $104.00! School is not my thing but your boy can add. Checked the receipt and each damn charm was damn near $4!!!!!!! Apparently the sign says as low as $0.97 as we were walking out and we had got none of those priced ones... WHAT A.... CROC... The shoes are cool, it just would have been nicer to have another pair of shoes for that price than a handful of charms. Just sayin' read more

Crocs - "Why am I so hungry?" - Shoe Stores Near Me - Orange, California

Took my son on a Saturday afternoon. Wasn't too crazy about waiting outside to go inside. Once inside, I was very pleasantly surprised of the customer service and patience management had for my son and I. One of the reps took the time to help him locate the specific jibbitz that he was searching for and once at the cashier, the sales manager, Sally, was very informative of how to take care of the crocs. I would highly recommend going to this location if you're interested in purchasing crocs or want to learn more about the ones you own now. read more

Customers had to stand outside in cold weather for a long time. The cashiers were not very helpful. Very bad service.

Came in looking for some sandals for a birthday gift right off the bat the workers were rude and didn't even offer to check the back if they had the size I needed, even after I asked I looked around the store for a while for something else and I can hear the workers talking about their boyfriends and what they did that prior night. It's like if they didn't wanna help any customer inside just sit there and gossip it sucks when you drive all the way over there hoping to find an item and to receive that type of Customer service is pretty sad. read more

The service was amazing! Joe was really helpful, and friendly. He's good at his job because I was not planning on buying anything but he found exactly what I didn't know I needed for a great price! read more

Joe is awesome hes great at helping you out great customer service i was very happy with my purchase !(:

Needed help with a return for my niece. The manager is extremely helpful and friendly. Very cool dude and very clean store. Thank you!

JOE is beyond amazing. I looked for a size that wasn't there, so I figured they didn't have any. The store had a good amount of customers. Joe came up to me and asked if I was finding everything I needed. I asked him for the size and many say oh! That's all we have. Go to the back and come out within seconds and say there's no more. He went to the back. Came out not in seconds and said there's none. BUT, he said let me double check from where "I looked" and guess what?!?! He found the size I was looking for. He multi -tasks while observing who looks in distress ‍ and he greets. This man is beyond doing a lot and I hope his pay is matching him. I'll be back for sure. Thanks JOE. read more

Huge selection of colors, styles, and awesome customer service from Joel! Lots of sales as well, will definately be back!

It's over 80 degrees and they don't allow you to go inside the store. We are waiting in line outside waiting to be let inside, there are 4 families in the store. This is a really bad customer experience. I do not recommend this location read more

Experienced great customer service from the store manager. I'd like to visit the store again! read more

A shout-out to the ladies at Crocs Outlet in Orange. Great and fast customer service as I returned my online purchases due to wrong sizing. I've become their most loyal fan at Crocs, both online and in store. read more

Rushed to get here before 9pm on Friday. Got to the door at 8:53pm and there was a worker guarding the door already claiming they were closed. Another set of customers came rushing by and she refused also to let them in, stating that there was a long line inside. Maybe they should change their hours to close at nine but dependent on how busy things are inside the store read more

They make everyone wait outside in the heat. Even if you have a fast purchase. Don't come here unless you have lots of time to kill and don't mind waiting outside. They only let about 15 people in the building at a time. We had to wait in the heat for 45 minutes. Not worth it read more

Line was an hour long, would not let us swap a day old crocs because of wrong size even though it wasn't used and stated in their 45 day return policy. Terrible customer service. The minute we mentioned return they switched to Karen mode. read more

My kids love wearing crocs; however, my last visit was disappointing. I got my son Woody style crocs and that same day when he wore them, the paint started to scratch off (look at pics). I spoke to the manager, she was very polite and patient but said there was nothing she could do. She said that whoever sold them to me was supposed to show me a special oil to add to the paint on this type of crocs. The cashier never mentioned any type of oil or maintain for this croc style. It's not my fault that the cashier forgot! It's unfair how they didn't even last two hours. read more

Crocs - Shoe Stores Near Me - Orange, California