I was greeted by Hugo as I entered the store. He asked if he could assist me in finding anything in particular. As I described some socks he walked right over to the exact ones I was asking about. He was knowledgeable, friendly, and very professional. He told me about their sale and showed me other items (which I did not come in for) along with finding specific sizes for me. What a great shopping experience thanks to Hugo! He is the epitome of quality customer service. Great job Vans. read more

See all

The people in here are so nice and helpful! The store doesn't have the skate park anymore. The shoes are always at a great price. Unfortunately not much of a socks selection but they always have deals going on. read more

See all

I really appreciated the service I received at this outlet store. Even though I was there at an extremely busy time and I needed multiple shoes and sizes for my family, multiple employees stepped in to help us with a happy demeanor. We were able to take our time and feel good about our large purchase. read more

The Vans Store At The Outlets At Orange Looks Cool And Unique Because It Even Has An Indoor Skate Park Attached To It. The Service At This Store Is Awesome And Great. The Value Of This Place Is Also Neat Because It Provides Fun And Convenience In One Place. Here Are Some Photos Of Me Skateboarding In February 2020 read more

See all

Does not open on time,40 minutes late. Very unprofessional. Needed something asap and left disappointed

Got some rad Vans. Love the product. Love the company. Eddie Z was very helpful. Nice guy. This store is large and clean. It's well organized. I was in and out in no time. Great service and crew. Thank you. read more

The store is not closed, they just moved in front of saddle ranch and our now an official Outlet Store with good deals read more

Vans - Shoe Stores Near Me - Orange, California

When in to get a pair of shoes for my son and was helped by Alisha. She was helpful and informed us they were having a sale not only on shoes but also apparel. You can't say no to a good deal so we got and extra pair of shoes. You can never have to many. I will say that every time we come to this location every one is always helpful. This time Alisha just was awesome and had to say thanks for the great service you provided my son and I. read more

See all

I've been to the Block a million times but never inside this particular Vans location! I had a mission to get my dude some new sandals since school is almost out & the weather is heating up. I had my eye on a particular pair I saw online, & they had the exact style I wanted! I lingered around a little until one of the associates was available to help me out. He grabbed me the size I was looking for & I was all done within 10 minutes of being there. I wasn't aware they had a skate park inside which is closed because of the pandemic, but they also have a huge display of all sorts of boards for kids & adults. I'm going to have to bring my dude with me next time. Maybe when the pandemic is over or once things are safer I could get him lessons here. This location is wonderful & the people here are chill. I didn't experience any issues, no crowding or anything. I felt safe shopping here & would reccomend driving out to this location instead of ones in surrounding malls. read more

Vans - Goth approved - Shoe Stores Near Me - Orange, California

This place is located in the outlet mall. There is an indoor skate park that is currently closed due to COVID restrictions. The store is a nice selection of shoes, kids and adult, as well as, skateboards, gear, and clothing. The staff is very friendly and ready to answer questions. We purchase 2 skateboards, helmet, and shoes. Would definitely recommend this place for their wide selection and service. read more

See all

I recently took my son here to get some new shoes. I thought the selection of styles was great, and the staff was really nice. I haven't shopped at a Vans store in such a long time. We were impressed with the huge selection of shoes at this location. My son tried on shoes from both the Classics and Weather Any Weather collections. There's also a wall full of beautiful skateboards and a room with some men's and women's clothing. We didn't have time to check out either section, but we're looking forward to checking out both when we come back. The staff was really helpful here. My son tried on a dozen pairs of shoes, and the salesperson remained friendly. Although he tried on lots of shoes, he only managed to find a pair (or two) in his size. My son and I really like the styles here, and the shoes look really durable. This is a great store for good quality shoes at reasonable prices! read more

See all

First time at this location, my girlfriend and I went in looking for some new kicks. Unfortunately, the customer service we experienced was disappointing. There is a gentleman, Damien who "helped" us out. He seemed annoyed the entire time he engaged with us. As if we were interrupting his conversation with another female employee there. My girlfriend was treated as if she was a burden every time she asked for another shoe to try on. (This is supposed to be a fun experience) At one point he even shrugged his shoulders and replied, "I wouldn't know" after she asked for her size in another shoe. It was such an uncomfortable situation. Yes, we are aware you wouldn't know what sizes you have in stock by memory, sir. She was simply asking for you to check. Since that's your responsibility. Dude..why are you working in a place that deals with people if you hate helping them? After dropping nearly $300 on some shoes and gear. We definitely won't be coming back to this location. read more

Today my son and I went into this Van store located at the outlets of Orange, the place was a little busy for being a Sunday, but everyone was accommodating to our needs and requests, the gentleman at the register was also nice. read more

Jose C was super helpful fast and very respectful even with his hands full was still able to help every one. I congratulate this vans store for having him helping costumers.. read more

My mom and I went in to do some shopping, miss Noelle was the sweetest associate and best employee ever! She was very helpful with our purchase! read more

Vans employee, Ocean, was an absolute sweetheart!! She truly made my day! She was super attentive, helpful and quick! I am so happy that I came in this afternoon, otherwise I would have not met someone as awesome as Ocean!! read more

There were many models with the sale tags hanging from the display shoes, so i grabbed a couple pairs to purchase. When I went up to check out, the price was different than what was ringing up. So I went to grab the display there two of the same shoe with the same sale sign. I went back and the cashier said nope that was an error and the correct price is at the bottom of the shoe. I explained that if I see a price hanging from the shoe that's what I expect to pay. Not to mention there are two different prices on the bottom of the shoe. He refused to give me the sale price displayed on the tag. I could understand if this was an error on one shoe but there were multiple Sk8-Hi models with this tag. When I pointed it out, he didn't go out to remove the tag on the other shoes so they're scamming other people who didn't pay attention. read more

Vans - How the shoe was displayed with sale sign of $44.95. Yet the cashier expected for me not to think that this is the price. - Shoe Stores Near Me - Orange, California

I was waiting for my correct shoes size brought out to me from the back and I'm sorry but your co worker can't spell. So I asked the gal if it was this name and she shook her head and shoulders and said " I GUESS!! " Uhm I'm sorry if you hate your job or it's your co workers fault that he can't spell. Then don't take it out on the customers. I'm just trying to get some shoes. I understand if you're tired then don't go to work. PERIOD. BTW her name is Sophia. read more

Vans - Sophia the attitude gal!! - Shoe Stores Near Me - Orange, California

Staff were very helpful and working quickly . However , with back to school shopping they were out of a bunch of different items . This location is really cool Though , they have a a huge skate park in the back of the store . read more

Hello I am very happy to write this review , I recently visited this particular vans location and the store was very organized and very well displayed. The customer services was fantastic ,Especially Amanda!!! I admire her superb customer service skills in addition her professionalism and awesome personality .. Thank you! Amanda and Vans for the great atmosphere and great shopping experience , I definitely will be shopping at this vans location more often read more

Skate Park Skateboard Shop Shoe Store Clothing Store This place is huge and hopefully this place stays open for the kids. Where else are they supposed to skate without getting harrassed by the cops. Can't blame them cause it's a law. But you can blame the people makin the laws. Don't forget to support Tony Hawk Foundation when you can otherwise there will not be any places to skate. http://www.tonyhawkfoundation.org/ Also, remember before the Vans Store for what they have contributed to the Skater lifestyle. Before them there weren't any parks likes this, so support these guys. Just a little suggestion from an old time skater like me. Still stylin the battle scars if you want proof. read more

Vans - Shoe Stores Near Me - Orange, California

I noticed that they had a skate park inside the store and I was more interested in that. However, I noticed that they've updated the shoes with more typically-athletic style shoes, so I took a look at some, thinking that they might not hurt my feet the way the current couple of pairs do. One employee talked to me, but none of them seemed to be happy to be there. They have more stock than the typical Vans store, which is a plus. read more

This store is great!! I took my little brother to another store in the outlets but couldn't find him a skateboard deck that he wanted. The Van store was our next stop. The selection for decks and anything skating is great. ALISHIA S. did an AMAZING JOB helping us out. My little brother is very picky but ALISHIA took her time and was very patient in showing him all the boards he wanted to see. She didn't seem annoyed or in a rush to hurry us up. I was originally only going to buy a deck but her salesmanship really came out and I ended up buying my little brother a full complete board!!! I spent a little over $130. I would have never boughten my little brother such an expensive deck if it wasn't for her expertise and it was really reassuring since she knew what she was talking about. ALISHIA made sure I knew about all the promotions happenin, got my $30 dollars off and she even signed me up to the stores rewards points system. THANK YOU ALISHIA for being someone who likes their job and is really good at it. The store is very friendly and very clean. In line while waiting to get in, it was clear that this store is taking precautions to prevent the pandemic to spread. I saw on multiple occasions the workers clean and sanitize. Other stores in the outlets don't really clean that frequently which is kind of gross. Great Experience definitely! read more

Vans - Skateboard - Shoe Stores Near Me - Orange, California

The best thing about the store is the manager Jared, who excels at excellent customer He saved the day after a bad experience at store read more

Vans - WORST CUSTOMER SERVICE! been here for 35 min trying to exchange shoes. Associates = NO pulse. took our too small shoes in back 35 min ago - Shoe Stores Near Me - Orange, California

This location has huge.bigger Selection on shoes. They even have a skate park right behind the shop. read more

Vans - New selection on shoes. - Shoe Stores Near Me - Orange, California

See all

Over the summer I had signed my 8 year old, at the time, up for their week long skate camp. He had about a year of neighborhood skating experience before the camp and had attended an Etnies skate camp in Lake Forest. He was comfortable on a skate board but I still emphasized to the staff that he was a beginner and would benefit from going over the basics. On the second day at camp I got a phone call telling me I needed to come pick up my son. Over the phone they told me he rolled his ankle and he wouldn't stop crying. I asked them what happened and they told me he took a tumble but they didn't think anything was broken. So this means that no one was supervising the half pipe and no one saw what actually happened. I drove to pick him up and he was visibly upset and in pain. I asked him if he could walk but he said he couldn't. The staff had my son sitting in a office chair and rolled him out on that! Every crack and bump we rolled over (getting to the parking lot) my son cried out in pain. At this point I was still hoping my 8 year old was being dramatic but things weren't looking very good. I managed to get my son into the car with a lot of tears and screaming. On the drive to the emergency department he started going into shock which was terrifying. While waiting in the emergency department the staff noticed he was going in and out of consciousness so they took him back immediately for x rays. He had a spiral fracture on both bones in his lower left leg. By the way- when I was picking my son up the staff didn't really seem concerned about him. They only wanted to make sure I signed and initialed their waiver. It's ridiculous how there was little to no supervision during the camp, and I find it appalling that they didn't have any emergency plan in place. It's a skate park and people are going to get injured and break their bones. I completely understand. However, it should have been common sense to have a plan for situations like this, or at the very least a wheel chair. If you're contemplating sending your kiddos to the skate camp here DO NOT do it unless they are more experienced or you are personally supervising them. read more

Unexpected FANTASTIC customer service. These may be kids working here, but their attention & helpfulness is astounding. Came in with my daughter to replace her dearly-loved worn-to-the-toes Hello Kitty Vans. I am guilty of the preconceived notion that the kids working here would be skaters, of a certain 'mindset' - received a few too many concussions, leaving them loopy-headed. Man, was I WROOOOOOONG. I'd swear that everyone working there today approached me & my 7-year-old, smiling as they neared & asking if we've been helped. Big props to Melissa, who empathized with my daughter, pointing out her own snaggy shoes. :-) She just made an instant BFF with a second-grader. Melissa measured my daughter's foot & ran back to get a few sizes. Too big. She ran back to get another two sizes. Still too big. She ran back again...perfect size. As my princess was walking around in her new kicks, I perused the socks. Melissa pointed out that the 3-pack was a better deal than a single pair. And there's a Hello Kitty 3-pack...SOLD! And to make things even better - THEY RECYCLE!! They also take non-Vans. Wonderful, WONDERFUL service! SKATERS RULE!!! read more

I really enjoyed this location, and the associate who helped me choose my shoes, Nikki, was super nice. However, their cashier Megan discriminated against us for looking bummy at their store. She was not helpful when I asked questions and made the environment very uncomfortable for us. She looked us up and down in an obvious manner that made us feel judged. Pls don't be like Megan :c read more

Don't shop here get your shoes or clothing elsewhere. They make you wait in line while the staff let in special requests through the exit line. Only VIP gets to cut the line apparently. Never shopping at vans again, very disappointed in how they treat customers who spend money at their stores frequently read more

Horrible service. I was waiting in line for at least 15 minutes. Getting told "they'll be right up to ring you up". The guy telling me this was legit just standing there. This is why I'd rather go to the one in beacH Blvd. AND THE BEACH BLVD ONE IS WAYYY CHEAPER. 55$ for old skools. Here: 65$. Go somewhere else please read more

Vans was a great experience today while looking for a new comfortable shoe I can get for work. I found these all black running material vans that were awesome looking. I told the vans worker Dinh who was down to earth, was engaging, and had strong interpersonal communication skills. He helped me with the different sizes since my feet range from a 8.5-9. He was patient with me as I tried different colors and different types of vans. After I found the right sized shoe and design he laced the shoes up and properly organized the shoe and put it back in the box for me. Dinh continued with great service and said he can ring us up whenever we were ready. Since we were ready right away he guided us promptly and rang us up in no time. Vans at the Block has a variety of different styled vans, the clothing is well organized, and the boards/skating materials are also well organized for viewing. Overall, I will continue to keep coming back to this location for the service. Thank you Dinh for the phenomenal service today! read more

Thank you so much to Valerie. My son's brand new Nightmare Before Christmas shoes had a defect and she helped me tremendously. They didn't have his size so she called 3 other local stores and found them at Main Place Mall (shout out to Shawn). Y'all seriously made my son a happy boy to have his favorite movie shoes. Thank you so much Vans team members. read more

This store hands down has the best selection of women's and men's apparel. They keep a wide variety of clothing compared to the other vans stores I've been into. Their fantastic atmosphere and friendly employees have kept me coming back over for over 12 years. read more

This was the worst service I've ever had at a vans store. Waited forever to get acknowledged and then she just disappeared when I asked her for our shoe size, walked out twice for different people and didn't say anything to us, after a while we just left. read more

I was in dire need of mask, I'm just comfortable with it and it felt wrong to be walking around without one. Not sure what her name was but she has medium black hair, fine thin eyebrows, around 5'2-5'3... anyways she went out of her way & walked to the back to grab me a mask. Heaven sent. Thank you lady read more

I dislike posting negative feed back on businesses but this evening I had a really bad experience at Vans. Mackenzie, I think that was her name. I had walked over from selecting some new shoes to the men's apparel section. If I may add the gentleman that assisted me was courteous and efficient. Kinda handsome hehe. I just was just minding my business trying to catch a good vibe from the clothes see what caught my eye. My younger friend was tagging along putting up with my shopping addiction lol. At this point this tired looking woman/girl approached me aggressively asking if I needed help and right away reached for my shoe box. I was perplexed as to what do haha. Straight caught me off guard! I handed her the shoe box and continued to shop. I started to get looked at like a was doing something illegal from other costumers. So embarrassed! I played it cool and kept shopping. I grabbed a hoody and got in line. With the way the line went I ended up with Mackenzie at the register. I said hello and good evening and started the transaction. She did her best to be polite and pleasant to me and my friend. Still did not get a good evening or hello. I ask if I could get my shoes and she did. I told her I told her I appreciate it her attentiveness. She felt that I knew she was out of line for what she did and blurred out " I'm just doing my job " which solidified what I had felt and encountered. I politely paid and told her thank you in the most honest way. I will not feed to negativity or whatever that was. I refuse to believe I was just discriminated or racially profiled. I think the Vans representative just had a long day. This is what I choose to believe read more

Stormtrooper vans. /review Seriously what else matters? Well I guess that they have a skate park attached is rather kewl. I also like that they had a lot of unique patterns and styles. I do have to call them out for some issues though. When I went to go pay, there was no one at registers. This happens, but it was almost a 10 minute wait until someone showed up to ring up my purchase. Talk about making things ridiculous. *SMH* None the less I at least got decent service when trying on shoes. They also had a discount on your next purchase that came with this purchase... none the less, I wasnt going to be buying another pair of shoes for a bit so ohhhh well... None the less this was an awesome experience since I had wanted the stormtrooper vans a lot since I had first learned of their existence. So I was both happy and disappointed by my trip here. Hopefully you have better service and pricing than I did. read more

One of the last pay to ride skateparks in California. With all the free city parks around its hard for these places to get enough business. The free parks are often full of rough kids smoking and drinking, crazy ass BMXers that will run you over, and no supervision. The paid parks are usually friendlier places to hang and they have separate sessions for bikes so you won't get your ass run over. The age range at Vans is pretty cool I've seen little kids here like 8 years old and grown me and women in their 50s. The average age is probably 18 though. read more

The help and service here are amazing! This place does not have all the creepers riding you for a sale... They honestly help and care. Hunter was the one helping me . I'm dang old like Lance:)...who will remember me skating down Lake Street HB on my hands all the way down the hill to the sand...mr Mountain you are more the a good skater:) Anyways that's the O.F. Story I told Hunter as she helped us. Good service Hunter and good job Vans hiring staff that give a rip. Pad your kids up and get them here, good skate location and awesome staff, What more can you ask for??? Hunter A+ Bones brigade A+ Old dude on school deck in a bubble wrap suit B- (me) hehe read more

$25 for a year membership and you get your first session free? Sign me up, it pays for itself in two sessions, and you get the whole year half off, and a discount in the shop. It is one of the last pay-to-ride skateparks left, but it's worth it. Wood construction, great design and flow, well maintained.. oh and no kids smoking in the bowl is a bonus unlike all the local free parks. read more