Worst customer service Worst customer service I've had in a long time. I came in today around 4:40…read morePM looking for waterproof shoes in a specific style and asked an employee for help. He was a Hispanic/Latino employee wearing a dark shirt. He seemed bothered and told me only the work shoes were waterproof. That turned out not to be true because I later found shoes in the style I wanted that clearly said "100% waterproof" on the label. I also asked another employee, a younger muscular guy, for help with running shoes and got the same bothered attitude. He even walked away while I was still talking. I came in feeling positive and ready to shop, but left frustrated by the lack of help and poor customer service. The only good thing I can say is that the store does have a huge selection and many different styles. I originally expected to only buy work shoes, but ended up finding running shoes too. Also, they advertise 50% off the second pair, but I was charged full price for both pairs. Maybe there was fine print, but it was not clearly explained and felt misleading. Overall, great selection, but the customer service really needs improvement.

Lots of selection here! Prices are fairly decent too, although still not a huge discount. We love…read moreSkechers so it is still worth it to us to find what we are looking for. There are plenty of employees here to help you out, and most of them are friendly and helpful too! We even got some fresh popcorn on our way out the door! Definitely a nice stop when looking for shoes.

They just raised their t shirt prices from $30 to $60. And if you know, the quality isn't worth it.read more

I was able to buy a bunch of Super Bowl gear at the very last minute! The sales person was super…read morehelpful! It was a little bit pricey but I expected it to be pricey on such short notice.

I feel super random giving a Dick's Sporting Goods a five star review, but this location truly…read moredeserves it! It's located in the new wing of the Brea mall, every staff member genuinely seems so stoked to be working there and like they were enjoying their shift, it's absolutely massive so you'll have no issues with product selection or inventory. As for the value, I always think that Dick's Sporting Goods, and a lot of these large retailers have a bit of a higher price point. However, I did notice that they did have a ton of their merchandise on promotion or sale, which is a plus! If you're in the area or you just happen to be at the mall, I would recommend taking a lap through this Dick's just because it's kind of impressive lol

Checked out the new store in Brea and it's big and organized. The only problem was the parking due…read moreto recent construction going on at Brea mall. They have pretty much every sport here and great shoes selection as well. Staff here is friendly.

Again, I was reminded why this is one of my favorite stores to shop at! I realized that I've never…read morehad a bad experience here. I've been shopping at this location for years, and it has never disappointed me. It's my go-to store for all of my workout apparel. Today, I came in expecting what I thought would be a difficult exchange, but the process was quick, easy, and completely stress-free. Carla, the manager, and Cameron, the cashier, were absolutely amazing. They were friendly, professional, and truly went above and beyond to provide outstanding customer service. I really appreciate exceptional customer service when I receive it, and this team delivered exactly that. Other retailers especially Nike, where I've unfortunately experienced rude staff and poor service could definitely take notes on how a store should be run and what keeps customers coming back. Thank you, Under Armour Orange, for another fantastic experience. I'll definitely continue shopping here!

Customer service was great as always. Clothing selection is marvelous! Great sale for the holidays…read more It's worth spending money in great products.

Honestly, my favorite location but not because of their selection…read more PARKING: good luck. This shopping center is constantly busy. Drive with caution here. My boyfriend has almost been hit by other cars here. I've been to plenty of VANS locations and I gotta say, this one does it for me on terms of customer service. I came in the other day to buy something and needed some help deciding what to go with. Funny enough, the two workers came across the counter and modeled the clothes to help give me a visual I have never had people help me like that. Shoutout to homegirl with the braids and brother with the curly hair -- y'all are awesome fr. I've been helped by other people like Asif for instance. That guy's genuinely great at his job. He knows the store's stock while representing what VANS looks and feels like. Solid employee I met the store manager not too long ago either and he's helpful and friendly! I'm glad to see a place have consistently great customer service. Everyone here genuinely cares about what they do and that's honestly really great. As for the selection here? Unfortunately this store's really tiny. Do I still have a great time looking at everything? Absolutely. It has the essentials so it's still worthwhile for those looking to check it out. This VANS seems to have good discounts as well. In terms of value, I find it reasonable. Given the space they have, they made it work.

My husband and I brought our little 5 year old grandson in to the Fullerton store today and were…read moreimmediately greeted by Cynthia. She brought out several sizes of the shoes he picked out for size and helped us decide which fit was the best. Cynthia explained the sale that was going on and suggested some cute vans socks. We even got him a new vans shirt that he had to wear out the store. She was happy to cut the tag off and handed him some fun vans stickers! We walked out with two new pairs of shoes new socks and t shirt. Little boys can be crazy but she helped out with the situation. Cynthia gave us awesome customer service.

This place had a great selection and I was able to find exactly what I was looking for. Customer…read moreservice was amazing and they were able to answer any questions I had.

Why buy new? Play It Again is always my first stop when I need gear for hockey, golf, or softball…read more Staff is helpful. Equipment is plentiful and in good shape. Never disappointed.

Super chill staff, really helpful, and the store had a great vibe. Payton helped me out with the…read morevast selection of shoes making it easy to find what I needed, and I'll definitely be back.

Great variety and super helpful ! Juan was very attentive when helping us browse around !read more

Great selection, prices and service! I will definitely be going back for any equipment needsread more

There always willing to help! I usually call them once a year for my Grandson as he always wants a…read moreSoccer Jersey.