Vince was the guy who rang me up, very friendly and smiled, thank you. I didn't really know what to get my nephew but I know he loves Nike lol. What do you buy kids that have everything they could want or need? It is extremely hard to do. But hopefully he likes the shirts I got. It was pretty busy today of course for Christmas and I checked into the wrong place lol I like this store definitely will be back lots of space to walk around to not feel crowded, and clean. Have a beautiful day, be kind to everyone :) Aloha read more

Champs is cool. I have bought many clothes here in the past. We purchased a few things here yesterday for the summer. I was happy with the outfits I chose. Mainly for workouts tho. Id come here again. read more

Stood here for over 6 mins on a busy Saturday. After 3 employees walked by, someone finally asked if I needed help. The shoe wasnt in stock in my size. Do you even ask if I would like to buy at a nearby store that might have stock? apparently not. Appreciate the assistance. read more

Champs Sports - Sports Wear Near Me - Brea, California

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James & Larissa were so helpful when my 12 year old son paid for his own soccer jerseys with money he earned from his grandparents. Thanks for the great customer service. read more

Good Clothing, Good shoes, Good staff. Champs has some very nice merchandise, and this location has picked some equally good staff to help you with anything you need. The staff here is very friendly and approachable, which is a big deal in a store like this. Although they didn't have the size shoe I needed for what I wanted this time, they generally have great variety of sizes and apparel. A great store, especially if you like brands such as Nike, Adidas, Champion, and Vans. read more

Champs Sports - Interior - Sports Wear Near Me - Brea, California

This place is wack AF. Staff walks around trying to avoid eye contact and when you start to walk over to them for a some help, they dip out to the back. I'm like, this is a shoe spot. Of course I want to try on some options before dropping funds on fresh kicks. Apparently revenue isn't important here. The employees out number us, so this isn't a Covid issue. Just straight up punk kids not caring about their jobs. Dude running the register was the only one on point. First and last time in this place for me. read more

Champs Sports is not bad at all. They have great options in brands like Nike and Adidas. They have clothing, sports wear, and shoes. Unfortunately, they didn't have many sizes in shoes but they had tons of sizes in the clothing. Everything was nice quality and they had some really great prices. I would recommend it for everyone to check out if they are at the mall! read more

I guess I'm not the only who thought the workers were unprofessional and rude. There were 4 of them just standing there not even acknowledging the shoppers. We asked to check for a size and they had the audacity that I was the one being rude because I asked to check if they had a size in stock. We will not be going back to this location. And it's lazy workers like at this store that ruins the company. Online shopping so much better, more choices and better customer service. The "1 star" was for the store being organized at least read more

Standard at best sports apparel spot in Brea Mall. I like this shop better than the Foot Locker down stairs, due to the fact that this store is bigger and it offers varieties like jerseys, team t-shirts, team hats, a larger running/training shoes section. This store is kept clean and stands out above the rest. The staff here are okay maybe one I find not engaging but everyone else asks if a size is needed just holla. One of them offered me a club card which is free to sign up when I made my purchase here. Also I was glad that they did not hassle me on my return. Overall I would give this 3.75 out 5... Champs, keep that sale on those outdoor shorts buy one get the second half off. read more

Champs Sports - Wicked Trainers! - Sports Wear Near Me - Brea, California

I've always liked the name of this store, often referring to my little nephew (hi you doing Champ!) by the same name. I mean, this store has got the phrase, "I'm a Winner," written all over it. Being a huge sports fan, this is definitely one of the places I visit while at the Brea Mall. Champ's Sports is a part of the Foot Locker family so your money goes to the same place, if you shop at both stores. Situated between the Disney Store and Hot Topic (2nd floor), I'm greeted by an associate when I enter. This location always looks clean and tidy. They got good lighting in here or something cause the shoes and apparel shine bright, as some crazy color/design tennis shoe always catches my eye. Compared to the competition, I think the selection is much better, although I noticed that their prices are a tad big higher. During my last visit, their selection of Nike's and Converse was off the hook and of course, neatly organized as well. All the workers are doing something and no one is just loafing around. If I have questions, they get answered. If I need a size, they got it. Maybe, it's the start of the new year but they got jerseys, t-shirts, and accessories, all fully loaded. I was hoping to see some MLB jerseys but it's still the mid way point for the NBA and the end of the NFL season (San Francisco 49'ers got robbed y'all). Anyways, MLB jerseys mean Spring Training is right around the corner and you know what means? It's time for Dodgers baseball!!! read more

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This Champs need better staff. They literally are so unhelpful and liars when it comes to big releases. I have pictures and video of the girl employee with blonde highlights buying pairs for herself while working. I'm sure this in not right. Update : Her name is Emma apparently a manager. read more

Elizabeth at the Brea location really made up for the nonsense I went through at a near by walking/ running only shoe store. She made it easy and took all the time needed to put me in the perfect walking shoe. Thanks Elizabeth! read more

Wow! The entire staff at this store is amazing. Romey helped us so much. My son is starting a sneaker collection and Romey was so nice to take the time to explain the ins and outs of sneaker collecting. My son bought his first 2 pairs thanks to Romey's help and the help of the whole staff. We will be faithful customers. Thank you! read more

Walked into the store and it was pretty full. All the workers were busy helping people and I wasn't acknowledged at all so I waited because I did see some shoes I wanted. After all customers left I was there waiting still and no one had still acknowledged me. One girl was folding shirts 10 ft away, one was restocking boxes of shoes, and the guy at the register was on the phone. He actually walked right in front of me and said on the phone "Sorry we don't have those" and continued back to the register. I waited one more minute hoping someone would ask me if I needed anything but nothing happened. I left very upset and ended up buying shoes elsewhere. Haven't been to the mall in a year and definitely won't be going back to Champs! read more

HORRIBLE a lady I think named Romie was completely rude and blankly ignored me numerous times, it seems like she doesn't wanna be there and I had a horrible experience trying to get a pair of shoes. read more

I bought a basketball shoes for my son and when at the register to pay the cashier( Jasmine) gave me an attitude when I asked for a price check for a different shoes. Will never go back to this place. read more

Terrible customer service. they see me struggling and they just stare lol And when I ask about shoes they literally say we're sold out. No smile no nothing. read more

Service is slow, and the attention span of the employees is awfully short. Instead of attending to one customer at a time, the employees try to help 5 different people at once and then leave everyone waiting for an obscenely long time. The person who helped us took 15 minutes just to bring out our shoes to try on, and then decided to stop and talk to another customer for 10 minutes instead of just giving us our shoes. Even after they finally got us our shoes, the employee's attitude was horrible and none of the employees seem like they care to work there. The selection of shoes is decent. Rather pricey but they're all name brand so that makes sense. I'd really go to a different shoe store to get my shoes. I've found much better customer service and prices elsewhere. read more

Seriously? I'm the one that has to put this place on the Yelp Map? I like sports. I have favorite teams. I have gear. I am normal, maybe even slightly above average for a girl. And mostly tolerant of hubby's obsessions. Honest. The Husband, however, needs to start a local chapter of ESCHA- Excessive Sports Crap Hoarders Anonymous. He has no less than 1,334 pieces of sports crap for each one of his 17,292 favorite pro and college teams of 68 sports. This is where I'm headed with this rant: $150 LA Kings jersey- the reallyreallyreally Nice Jersey- marked down to $30. I want to, but I can't complain about that. Even if he already has 2 jerseys, how can you walk away from a deal like that? $10 reversible zip up hoodie for me. 1/2 off zip up CSUF hoodie for hubby (see?).... all three items $70 total Yeah, I know. I'm an enabler. The normal items are normal mall prices. But these folks don't play when they have a sale. read more

Champs , it's champs what did you expect? Nordstrom's? No it's Champs. Want Some logowear or some new shoes it's as good as many.

I wish I could give no stars. Went in the other day and I think the manager, his name was Christian, had the absolute worst customer service. He was so rude, and didn't try and help at all. This is my fave store but after this experience I'm not coming back and I'll be taking my business to shoe palace:) read more

Absolutely love this place, despite it sometimes having not that big a variety on Lakers and Angels merchandise. But it'll do when looking for something as simple as a jersey or t-shirt. Staff is friendly as well. I have gotten most of my Lakers t-shirts at this place, and got an All-Stars 2011 womens jacket just 1-2 wks ago. Love it. Of course when there's official sports merchandise, you've got to expect the prices to be not-so-cheap at all, but it's worth treating yourself to something here once in a while. read more

I really like to only leave 5 star reviews cause I know some people just want to be negative. But the service we got here was just terrible!! I buy tons of shoes I mean tons. My son tried to exchange a pair of shoes that ended up not fitting him and they said no!! Even thou the pair we wanted cost more than the ones we bought!! But the guy said there was speck of dirt on them so no. That is because he wore them for like 20 min and realized they didn't fit right!! We will not give them my money every again read more

I usually go when the do is there since he's the coolest dude and usually the one that knows about shoes and releases also some of the employees there are knowledgeable and cool but I feel like the new faces don't know what I'm talking about since I'm a collector and whenever I ask some of the workers there they give me a black stare but maybe it's just the new faces compare to the old crew that do know their stuff this champs is great . Hope to see jimmy the dm often especially on releases read more

I was shopping for shoes and the employees were slacking off. One was named Michael, he was checking his phone instead of getting me my shoes, when he went to the back to "look" he took way too long. He needs to be laid off! read more

Awesome experience. There was a rare colorway on sale for a shoe I was looking for (KD V DMV) and unfortunately they didn't have it in store. As I was leaving, the employee mentioned he could check their shipping warehouse to see if they had any in stock. Seeing as how I had already checked online, I thought they wouldn't but he made it clear that these were two different supply sources. Turns out they had my size and I ordered them on the spot. What's even more impressive is that I ordered the shoes on Saturday and received them on Monday. And I didn't have to pay any extra cost on shipment. So thanks Champs, you guys rock! read more

iM sO HaPpY rIgHt NoW i CoUlD wRiTe LiKe DiS!!!!!!!!!! After weeks of desperately looking for a BADASS LAKERS t-shirt, (aka Los Lakies), I finally found one at this expensive doo doo store. I searched for places near and far and super ghetto (like the Anaheim Indoor Swapmeet) for a good quality shirt preferably with one of Pau Gasol naked on it. Or a Black version of Bart Simpson wearing a Lakers jersey killing Saddam Hussein. oh yeah and they sell those Kobe shoes there too! read more

Walked in at 2:45 on a Saturday afternoon. We weren't immediately greeted, but it was busy so I understood. The first gentleman who asked if I needed anything took the shoe I wanted and never returned. We waited for about 15min before realizing he was assisting another customer. It would have been totally fine, but he didn't let us know anything about the availability of the shoe, it that it would take him more time since he was assisting someone else. When he approached me again, he apparently forgot that he even was getting a size for me. I felt completely ignored, and wanted to walk out because the customer service was so bad. Someone else ended up asking me if we needed assistance. His name is Isaiah and he was awesome!! Checked on 3 different styles while helping other customers and I still managed to make me feel like I was his only one. Isaiah is the only reason I am giving this location any stars at all. He has great customer service skills, is super professional, and efficient. Thank you, Isaiah! read more

At first There was no welcome coming into the store but ill put that on the time of day. They put our shoes on hold that the montclair store called about and we were in and out. read more

Champs Sports - Just snapped a picture - Sports Wear Near Me - Brea, California

Literally made a yelp just to call this lousy service out. Lousiest service i ever got. The employee named CARLA didnt even try to help and kept shaking me off when i was trying to find my size. Busy biting her nails. Wouldnt even tell me her name when i said i wanted her name for the yelp review. Obv knew she wasnt doing a good job. Verh disappointed. Tries to act all nice afterwards. Other girl seemed to be doing her work and at least cared. I would write more but not even worth my time.... Regardless of great shoes at champs. Didnt really feel good about coming here this time. read more

Emma Sanchez and Luis Melchor are managers at this Champs Sports Store selling leftover, exclusive shoes (Yeezy Cloud) to each other behind the register. I won a pair through the Champs App and came at 2:58pm, 2 minutes before the cutoff time to purchase and pick up my winning pair. One Champs works checks me in with the 4 digit pin and asked me to walk to the cashier. Emma Sanchez was at the cashier desk and walked to the back as I'm approaching her. I assumed she was bringing me the shoes to purchase. She purposely stayed in the backroom for over 3-4 minutes just to say since I ran out of time to purchase the shoe. So I asked for corporate number, stayed on the phone with them for 50-60 minutes, while in the store. I filed a claim with them and reported her and Luis. So then I asked her how many leftover pairs are left? She ignores me. Then my 5 year old son asked her, "Where's the bathroom" because he had to use the bathroom. She then pulls out her phone in plane sight and ignores him as well. So I asked the first employee that checked me in, how many pairs are left unclaimed, he told me 30 pairs. So I sat there and counted Emma ring up only 20 pairs total after the cut off time. So my question to Emma was, where's the 10 remaining pairs you didn't sell? She then calls security on me, I explained the situation to them. Security then suggested that I filed a claim with the Brea Mall Manager, Kevin Caulson. I did that and now waiting to hear back from him on Monday. Champs employee should not be able to sell each other shoes like Emma and Luis are doing for one another, while on the clock, and when there's still people in line waiting to purchase from the first come, first serve line. I witnessed this and something needs to be done about it. On top of the way Emma disrespected my son and I when he simply asked to use the bathroom. read more

My first call was at 11ish am, busy. Figured the store is busy so I tried again after 5 or so mins, still busy. It's now 2:47 pm, after 43 attempts still busy. It's either you guys are in the longest phone conversation or you just disconnected your phone to prevent customers from calling. read more

Champs Sports - Sports Wear Near Me - Brea, California

I've been calling this store for 3 days now. No one picks up the phone. I can only imagine how terrible the service is in the store if I can't even get a sales person to answer a call. I've googled this location to make sure I'm calling the correct number and it's the only number listed. I was looking to purchase 4 pairs of shoes and now I'll just spend my $ elsewhere. read more

Carlos gave me the best service tonight at Champs Brea mall , I didn't have to wait or even shop, I Carlos what I needed and he had them ready for me at the register and was friendly, he is the perfect example of what every associate should be, kudos to you Carlos keep up the good work, I'll be back to shop at Champs as long as you are there to service me. Thank you.. read more

Went today around 11 am. I was second person in line. The guy in front of me made a simple return of a pair of Adidas. It took the cashier 16minutes to finish the transaction. People behind me started complaining. Not a busy day, they only had two customer browsing. I can't believe how slow he was. Never coming back to this one again. read more

Lousy customer service and they all looked pissy like if you don't like your job then get a new one and work on your attitude I will not give my money to a store that had this kind of an attitude read more

Dont ever buy from this store. Bought some addidas nmd's for a last minute x mas present. About to wrap it at home and realized it was worn several times. My fault for not checking the shoes before i left but i came back and tried to return it and no apology or nothing. They used an excuse that the shoe was a display shoe. But for both sides?? No, customer service sucks here. First and last time buying from champ's read more

After going back and forth between all the shoe stores in brea mall looking for a certain kind of Nike roshe runs I go into champs with hopes that they had it. Some shoes on the wall were missing because some customers may have grabbed it or for some other reason. Not knowing if they had it or not because of the missing roshes on display, I asked one of the girls working there if they had it. She looked at me like I was stupid and totally sassed me saying "Whatever we have on display are the only ones we have." Like obviously I know that but I was just asking because y'all don't even got the shoes on the wall so how was I supposed to know!! And if they had it or not she shouldn't have been so rude! Definitely will not be going back to this store. read more

Extremely pleased with Adrian he not only went above and beyond to help me, but he provided excellent quality service. Adrian I want to thank you again for making sure my needs as a customer were met in finding the shoes that I have been struggling to find in mostly all champs stores. I appreciate and value people like you that take their time to make a difference. read more

Worst shopping experience ever!! The sales girl was totally rude....she didn't help at all when I asked for my size to try on she was this is your size right. Referring to the display shoe. Ended up buying it because no one else had it anywhere in the mall in my size. Someone better get management on this behavior. read more