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Fabletics

2.8 (19 reviews)
Closed • 10:00 am - 9:00 pm

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Loyal to Fabletics only!

Loved the store as it was clean and they had very helpful, courteous and kind customer service! The fitting rooms are so futuristic! So if you go, definitely use the fitting room! Lastly, I have a very hard time speaking English and they were extremely patient with me. Explained the membership and I now am a happy member! :) P.s I have seen all these bad reviews on the store but this company's ethics and customer service are truly so professional and caring. Yes there is a membership, ignore these bad reviews and see the beauty for yourself! Fabletics is amazing.

A SCAM. THEY AUTOMATICALLY BILL YOUR CARD ON FILE BEFORE YOU EVEN HAVE A PRODUCT.

A SCAM. If you like wasting your time and being disappointed, then this is the company for you! After falling for their 2 for $24 promotion on T.V., I ended up with two, extremely small and scratchy leggings in lack luster packing. After forcing myself into them I quickly realized that this brand was NOT IT. So, I returned both of them. I got my refund and it was done... SO I THOUGHT... Fast-forward to today at 2am, my google mail notification went off & woke me mid-sleep just to find a charge of $49.95! For absolutely NOTHING!!! PLEASE BEWARE!! I contacted their "LIVE AGENT" & they had the nerve to END the conversation instead of being of any help, which meant that I had to spend MY SUNDAY morning on the phone in order to get MY OWN MONEY back into MY account!! OFFENDED THAT THEY WOULD TAKE MONEY AWAY FROM CITIZENS (without their knowledge!) DURING A GLOBAL PANDEMIC WHEN UNEMPLOYMENT IS AT ITS HIGHEST! Disgusting and unacceptable. Also, HOW does their twitter have 30k followers and ONLY 30 likes on their post!!! LMAOOOOO SO FAKEEEEE. PLEASE GO OUT OF BUSINESS SOON!!

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4 years ago

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Ask the Community - Fabletics

Zara

Zara

(16 reviews)

This Zara basically wants to limit the SA interactions. I came on a weeknight and there were SA…read morearound folding but no one really interacting with customers unless it's checkout. In the SA defense, they are very nice when they assist. Even checkout was self service. Pick up orders on the left by self service and pick up returns on the right. You basically have to box up your return for online. This location is very spacious. The selection looked ample but there's a lot of blank space throughout. I really think they can make a seating area for the men hahaha.

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

COSMOTOG - Engineered Garments

COSMOTOG

(14 reviews)

$$$

I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

Nordstrom Rack

Nordstrom Rack

(230 reviews)

$$

You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

Fabletics - womenscloth - Updated May 2026

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