I never complain about anything. However, I will never return to this store due to their return…read morepolicies and very unprofessional consumer service by the manager at this location.

Really cute korean fashion boutique!…read more The lady owner is friendly and sweet. She greeted us with smile when we walk in the store. She took time to show us around and let us did our browsing. Their price may be moderate high, but unique and good quality. Now the entire store is having holiday sale which - 20% off for everything and 30% off for accessories. Some scarves are on sale for $10. (11/17/2022) If you like moderate to high end korean fashion, come check out the store, you wont be disappointed!

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

My boyfriend and I came in looking for a specific half button up long sleeve we saw the day before…read moreand couldn't find it in store. We asked one of the staff Eileen, if it was still in the store somehow and she went out of her way to find it the back for us! THANK YOU EILEEN ! We really appreciated your hospitality :,)

I come here quite often and have always had a great fun experience shopping!…read more Everything is color coordinated which makes me very happy and it's easy to shop ! Kaylee has been very helpful! Definitely recommend

Nyah was a fantastic help with my purchase. Great…read moresuggestions and can't wait to try on my new merch.

Absolutely love this store. It has such a boutique, personal stylist kind of experience that makes…read moreshopping actually fun and easy. The outfit suggestions they put together are always super cute and help take the guesswork out of matching pieces. The customer service is impeccable, and Izzy especially always goes above and beyond. She's incredibly personable, easy to work with, and has an amazing eye for putting looks together. She always gives great styling suggestions and somehow manages to recommend pieces I wouldn't normally pick for myself but end up loving. She really makes the whole experience feel personalized and effortless. The styles are always great, they get new arrivals every Tuesday, and every visit feels like a VIP shopping experience. Definitely one of my favorite places to shop.

I live in Sacramento and I come to the store every time I am in town because there's such a variety…read moreof clothing and everything is super cute.

I took beginner sewing classes here and learned how to make a tote bag! The machine and all…read morematerials were included in the cost ($65, WELL worth it!). I have wanted to learn to sew for so many years but have always felt intimidated to get started, Celia really put me at ease and was very helpful with answering any concerns that I had. I learned how to thread a machine, which for me, was one of the scariest parts of the whole idea of sewing. I was with one other girl (hey Jazzy!) and she gave us both lots of one on one attention. I feel very confident to learn now! I can't wait to take another class with Celia and gain more confidence with a sewing machine!! If you can get into one of her intimate classes absolutely jump at the chance!

I've taken a total of 2 classes at Celia's studio so far, the flower tote class and the tote bag…read moreclass. I had great experiences at both ! Celia explains everything thoroughly and helps through the whole process. I will definitely be taking more classes at Celia's studio ! I highly recommend, it's so much fun !

I absolutely love this store! Honestly, almost my entire closet is from here. I find myself coming…read morein up to two times a week -- sometimes even more! The style is amazing and they always have the best pieces. The girls who work there are so sweet and fun to talk to, and they always go above and beyond to help. Such a great shopping experience every time!

I stumbled upon this new really cute Chic Boutique…read more It's definitely a spot to check out especially upcoming Mothers Day. Has a lot of great selections and including matching "Mommie & Mee" outfits along w adorable baby clothes plus good gifting ideas for home decor too. The associate was really friendly. Pricing is decent like any other Clothing boutique with unique items. in the same plaza as Original Pancake House & Clyde's Hot Chicken corner of Kraemer & Yorba Linda Blvd when going to Starbucks. Lots of parking available. #PeyTonsPLaceBoutique #ShopSmaLL

I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

The new floor model of H&M is truly a breath of fresh air. Easy to navigate. Super modern and…read moreminimal. Scored a few great fall pieces.

Huge store with a very varied selection. They carry trendy but also conservative looks. They have…read morelots of sizing available and the clothing displays are kept neat and organized I often base a store on its return policy and they have a seamless return, exchange and refund policy. Very nice staff snd everyone seems to know exactly what to do. The quality and pricing is reasonable.