I want to start off by saying the the 3 stars are for the store itself not the service…read more The employees were very helpful. We got fitting rooms right away. They asked if we needed help several times. Ashley helped me out in the register and she made my transaction very smooth specially after I expressed how HOT it was inside the store. I could not believe they were working with little to no air conditioning circulating through the store. The store is the reason why the 3 stars. For such a large chain retail store I would imagine they would be able to afford good quality air conditioning not only for the customers but for their employees as well. It was cooler outside than it was inside. I really hope this is being looked into given that we are expecting this summer to be extremely HOT!!! I'd hate to take my business elsewhere given this store is very close and the employees here are great!

I had a very disappointing experience today at Old Navy…read more I came to pick up a prepaid order that was already paid for online. I waited patiently in line at the register and politely showed the barcode for my pickup order to a lady wearing a pink color stripe shirt. Instead of assisting me, she reacted in a very dismissive and disrespectful way and told me to "get in line." I was not trying to cut the line. This was a prepaid pickup order, and I have done this many times before without any issue. The whole purpose of ordering and paying in advance is for a smoother pickup process. If customers still need to wait in the regular checkout line, then what is the point of online pickup? Eventually, when I reached the register, the manager came over and processed the order. He confirmed that for pickup orders, customers only need to show the barcode and the staff will bring the item out. That is exactly what I was trying to do from the beginning. The situation could have been handled professionally and respectfully. I hope the store provides better training to ensure customers are treated fairly and consistently

Urban Outfitters is one of my favorite stores in the Brea Mall. This location is not as large as…read moreother UOs, but its facilities are well-organized. I like that they have different kinds of merchandise besides clothing & apparel; they also have accessories, home goods, beauty products, and vintage items, etc. Other Urban Outfitters locations may have more selections, and the merchandise may not be out of stock as often. Their prices are not cheap because they focus on a premium pricing model, but some of their designs are unique and attractive.

We went into the store unexpectedly but enjoyed our shopping experience. The employees were kind…read moreand friendly. Very helpful. Haven't been in awhile and will return for the same attention soon

DSW been in this plaza for years and years. It's located in the same plaza of Mother's and…read moreChick-Fil-A! This is a huge shop and always well stocked and cleaned. The front sections carries latest designer shoes from platforms to running shoes. The side perimeters display limited handbags, backpacks and socks. I tend to shop here for my running shoes. The staff are always helpful. I stopped by today, as every New Year and Spring Cleaning, to donate shoes. The Soles4Souls program makes every shoe donated count! It's win-win for all.

Big store nice and air conditioning to keep you cool while searching all those shoes. So many to…read morechoose from! Marie needed shoes for wedding we went here and first shoe was the winner nice and squishy inside shoe so feet won't get sore and she didn't have any blisters after wearing them. I'm going in soon to buy a pair of sandals for summer and dressy shoes for church. The service was great there are lots of people on the floor to help you find whatever you need. Nice prices too. Nothing outrageously priced. If your in need for shoes please come try DSW:

Came in to get my partner a promise ring with a tight budget and had the pleasure of being helped…read moreby, Cece. Not knowing much about jewelry she was very patient with me and my tight budget while being extremely friendly and kind. Definitely coming back for future purchases! Thanks Cece!

Completed the survey on the receipt, but unfortunately was not given an option at the end to really…read morespeak about my experience with the associate that helped me. It was very unclear and unfortunate I couldn't do so , that way the store could see and know how amazing and attentive Alma from jewelry was. She really helped my boyfriend and I in search of a ring. She helped make an intimate connection and made it feel like more than just a transaction. In a world where everything is rushed and fast paced, it was refreshing to interact with someone as herself. I hope the store sees this!!! She needs acknowledgment and praise as it is not easy to work in retail, nevertheless sales. Thank you Alma!! We'll definitely be on the lookout for you for our future jewelry purchases.

Worst customer service Worst customer service I've had in a long time. I came in today around 4:40…read morePM looking for waterproof shoes in a specific style and asked an employee for help. He was a Hispanic/Latino employee wearing a dark shirt. He seemed bothered and told me only the work shoes were waterproof. That turned out not to be true because I later found shoes in the style I wanted that clearly said "100% waterproof" on the label. I also asked another employee, a younger muscular guy, for help with running shoes and got the same bothered attitude. He even walked away while I was still talking. I came in feeling positive and ready to shop, but left frustrated by the lack of help and poor customer service. The only good thing I can say is that the store does have a huge selection and many different styles. I originally expected to only buy work shoes, but ended up finding running shoes too. Also, they advertise 50% off the second pair, but I was charged full price for both pairs. Maybe there was fine print, but it was not clearly explained and felt misleading. Overall, great selection, but the customer service really needs improvement.

Lots of selection here! Prices are fairly decent too, although still not a huge discount. We love…read moreSkechers so it is still worth it to us to find what we are looking for. There are plenty of employees here to help you out, and most of them are friendly and helpful too! We even got some fresh popcorn on our way out the door! Definitely a nice stop when looking for shoes.

I used to really enjoy shopping at Daiso, but lately it's been getting harder to justify because…read morethey keep raising the prices. I still remember when most items were around $1.50, and that was the whole appeal--cheap, fun finds that felt like a true "100 yen shop." What's frustrating is that prices in Japan haven't gone up at all, and with the yen being weaker, you'd think it would be cheaper here if anything... but it's gone the complete opposite direction. I'm not expecting U.S. prices to match Japan (I get that a 100 yen item is like 70 cents there), but charging 3.5x more is honestly ridiculous. At this point, it doesn't feel anywhere close to the original "100 yen shop" concept anymore.

Love my local Daiso Store. Every time i come here especially…read morefor my spam musubi molds and yesterday visited to grab some items for Bento boxes cute accessories and making my daughters lunch all cute. They had what i was looking for. The prices were great $ 1.75 each items. Store was neatly stocked and clean. Located in the same plaza as Kohls, Ralphs & a few doors down from Joanns Fabric. Service was great & fast. I'd definitely recommend Daiso. They carry particularly all Japanese items, i mean they are a Japanese Asian store. They carry Japanese drinks, snacks & candy too.

Mango is so underrated! They have the best selection of trendy, stylish clothes and doesn't make…read moreyou feel broke. I came in looking for a specific item and one of the sales associates made sure I left with the exact item I wanted even though it was so hard to find. Extremely nice and helpful staff!

Well maintained store. Aesthetically beautiful, organized, neat, clean. Easy to shop, look at…read moreitems. Great quality as well. Good customer service. Recommended.

Exceptional service and good selection of costume and fine jewelry. The location is great and lots…read moreto do.

BEYOND ecstatic that Gorjana finally opened at Brea Mall, they are THE perfect jewelry store for…read moregorgeous, minimalistic, dainty, elevated, classic, and timeless jewelry. They have a great selection of fine jewelry + every day jewelry (not sure what to call non-fine jewelry), you can find a piece for anyone. It's addicting because you just keep wanting to add to your stack, whether it's a ring, necklace, bracelet, or earring stack. MAJOR shout out to Sofia, she is the best human being on this earth and is always so kind, welcoming, and patient when wanting to look for the special piece to add to your collection. She's helped me build my stack and I really am addicted to Gorjana! I always get compliments on my ring and bracelet stack. Also, just learned that it is pronounced gory-ah-nuh, i kept saying gorJana! Anywho, you will never regret your special piece from Gorjana, you are in great hands! Their grand opening was 10/30/2025, and they are located in the newly built outside terrace of Brea Mall, where pottery barn and lululemon are now located. I circled the mall for the longest time searching for it inside, when the store is outside.