Sales staff were very attentive and nice. Clothes were of…read moregood quality. The store has a good ambiance and wish there were more selections of products.

There are so many beautiful and stylish selections to choose in the latest styles. They all seemed…read morevery reasonably priced. The sales woman are very kind and helpful with no pressure to buy.

I never complain about anything. However, I will never return to this store due to their return…read morepolicies and very unprofessional consumer service by the manager at this location.

Really cute korean fashion boutique!…read more The lady owner is friendly and sweet. She greeted us with smile when we walk in the store. She took time to show us around and let us did our browsing. Their price may be moderate high, but unique and good quality. Now the entire store is having holiday sale which - 20% off for everything and 30% off for accessories. Some scarves are on sale for $10. (11/17/2022) If you like moderate to high end korean fashion, come check out the store, you wont be disappointed!

This Zara basically wants to limit the SA interactions. I came on a weeknight and there were SA…read morearound folding but no one really interacting with customers unless it's checkout. In the SA defense, they are very nice when they assist. Even checkout was self service. Pick up orders on the left by self service and pick up returns on the right. You basically have to box up your return for online. This location is very spacious. The selection looked ample but there's a lot of blank space throughout. I really think they can make a seating area for the men hahaha.

Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

Cutest clothes ever! Dress and jacket in one glance. Bought them! Great price and quality on a…read morequaint street in brea.

Nyah was a fantastic help with my purchase. Great…read moresuggestions and can't wait to try on my new merch.

I live in Sacramento and I come to the store every time I am in town because there's such a variety…read moreof clothing and everything is super cute.

How have I not known about this place? Staff is very very friendly, welcoming and helpful. Thanks…read morefor the champagne! The vibe is very similar to Anthropologie and Free People. It's not exactly like those stores, but inspired by. So if you are into that Boho chic style, then this is your place. Selection was slowly transitioning into fall season clothing if not already 100% in the season. I really came in to look at the accessories and to just see what this place all about. Good selection of clothing, shoes, accessories and a space of home accessories- mostly kitchen accessories, candles and cookbooks. I bought nested measuring cups that are hand painted. A less expensive price tag than its inspired stores. Going to stop in at their other locations to check how much more inventory is available. Parking on the street or public lots.

Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

J. Crew Factory (and Ulta) took over the previous Cost Plus location, in the plaza with Michaels,…read moreNordstrom Rack, Tillys, Staples, etc. I have passed by this location numerous times without even noticing that it had become a J. Crew. One can see the Ulta signs (both sides) from Imperial but J. Crew is a bit harder to see (unless it's dark and it's lighted up). A friend told me this week that she's shopped here a few times, and I was surprised to hear a J. Crew Factory store had opened up here. Most of the items in the store had a discount posted near them, but the deals also got better as one walks further and further into the store - especially in the back with the clearance section. Everything is neat and tidy. There were many sizes in stock, unless they were on a special sale with only a handful of items left in that style. There were employees throughout the store, restocking and tidying up items. The fitting rooms are in the back of the store. Checkout was fast and the employees are very kind and efficient. I was able to grab a few items for myself and a family member, at great deals. There is plenty of parking in front of the store. I will most definitely be returning in the future!

I took beginner sewing classes here and learned how to make a tote bag! The machine and all…read morematerials were included in the cost ($65, WELL worth it!). I have wanted to learn to sew for so many years but have always felt intimidated to get started, Celia really put me at ease and was very helpful with answering any concerns that I had. I learned how to thread a machine, which for me, was one of the scariest parts of the whole idea of sewing. I was with one other girl (hey Jazzy!) and she gave us both lots of one on one attention. I feel very confident to learn now! I can't wait to take another class with Celia and gain more confidence with a sewing machine!! If you can get into one of her intimate classes absolutely jump at the chance!

I've taken a total of 2 classes at Celia's studio so far, the flower tote class and the tote bag…read moreclass. I had great experiences at both ! Celia explains everything thoroughly and helps through the whole process. I will definitely be taking more classes at Celia's studio ! I highly recommend, it's so much fun !

I absolutely love this store! Honestly, almost my entire closet is from here. I find myself coming…read morein up to two times a week -- sometimes even more! The style is amazing and they always have the best pieces. The girls who work there are so sweet and fun to talk to, and they always go above and beyond to help. Such a great shopping experience every time!

I stumbled upon this new really cute Chic Boutique…read more It's definitely a spot to check out especially upcoming Mothers Day. Has a lot of great selections and including matching "Mommie & Mee" outfits along w adorable baby clothes plus good gifting ideas for home decor too. The associate was really friendly. Pricing is decent like any other Clothing boutique with unique items. in the same plaza as Original Pancake House & Clyde's Hot Chicken corner of Kraemer & Yorba Linda Blvd when going to Starbucks. Lots of parking available. #PeyTonsPLaceBoutique #ShopSmaLL

I'm not impressed! I've attempted to shop here twice. It isn't close for me...about 35 minutes…read moreaway. The first time I showed up about 8 months ago and the store was closed - during business hours. It wasn't even lunch time. Today I was at the Brea Mall so I thought I'd try again. I called at 12:30 PM to see if they carry the style of shoe that I was looking for. There was no answer. I called twice. I don't understand since they don't even open until 12 PM. Their business hours are listed 12-5pm. Do they open at 12 and then go on a 2 hour lunch break? I really don't get it. I showed up at their store at 1:15pm today, and just as I was parking, a young man was at the front door, changing the little sign with a Clock that shows when they will be back!! What the hell? This is my second attempt. I guess they don't want my business. It's absolutely ridiculous. This place sucks already since it's never open when you show up. They won't answer the phone either so there's that. How frustrating!! don't waste your time! The store is small anyways. Looking through the window they don't have much inventory, so I guess I won't waste my time ever again in the future. Lame!! I don't know how they stay in business.

Got myself a pair of Levis Vintage, NBs, & Ray Bans for Father's Day. Cool boutique. Calm…read moreambiance, clean look with typical size for a boutique with slender, long look like shops in SoHo, NYC. But It extends far in the back worth seeing. Great selective brands with prices varying depending on what from alittle under $50 ~ $1000 per item. The girl mentioned Rag & Bone, Reigning Champ and Claire Vivier? Comin this summer. I guess if you like shops like Ron Herman or Unionmade w/o the far drive up, this is the shop!

Great service was helpful, great selection helped and the value was great thank you see you all…read moresoon!

if you go up to the girl with red hair and ask for help, she'll give you attitude and make you feel…read morebad for asking her about price match. I genuinely didn't know that in store does not price match online which is okay! went up to the registers and the 2 cashiers were telling other customers that they could also not price match, even after they had ordered the item for pick up, they told them no one had time to do their pick up order and it would take 4 hours, she said to just cancel the order and pay full price, so extremely rude and dismissive.