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    Social Butterfly

    5.0 (1 review)
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    3 years ago

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    Shawna S.

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    J Crew Factory

    J Crew Factory

    4.4(9 reviews)
    1.7 mi

    Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

    J. Crew Factory (and Ulta) took over the previous Cost Plus location, in the plaza with Michaels,…read moreNordstrom Rack, Tillys, Staples, etc. I have passed by this location numerous times without even noticing that it had become a J. Crew. One can see the Ulta signs (both sides) from Imperial but J. Crew is a bit harder to see (unless it's dark and it's lighted up). A friend told me this week that she's shopped here a few times, and I was surprised to hear a J. Crew Factory store had opened up here. Most of the items in the store had a discount posted near them, but the deals also got better as one walks further and further into the store - especially in the back with the clearance section. Everything is neat and tidy. There were many sizes in stock, unless they were on a special sale with only a handful of items left in that style. There were employees throughout the store, restocking and tidying up items. The fitting rooms are in the back of the store. Checkout was fast and the employees are very kind and efficient. I was able to grab a few items for myself and a family member, at great deals. There is plenty of parking in front of the store. I will most definitely be returning in the future!

    Photos
    J Crew Factory - Exterior

    Exterior

    J Crew Factory - Lots of clothings and accessories.

    Lots of clothings and accessories.

    J Crew Factory - The sign outside the front door advertising GREAT SALE (but meh).

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    The sign outside the front door advertising GREAT SALE (but meh).

    Three Friends Boutique

    Three Friends Boutique

    4.6(36 reviews)
    4.5 mi
    $$
    30 years in business
    Locally owned & operated

    Review 77/365 Day Challenge…read more I've every so often-frequent this plaza especially for Rooster Tea house & dominos pizza. Didn't realize such a cute boutique existed! Love the cute name already of the shop. So much fun Mimosas & shopping event, held by Yorba Linda Moms 09.12.25 There's a lot of adorable items/clothing/accessories @ this shop. It's absolutely nice with lots of cutesy fun clothing vibe & decor. The associates were all so friendly. Assisting myself and my girlfriend sizes of jeans to try on: The Boutique has some unique pieces for some nice quality items. Front of Boutique shop, next to Dominos Pizza & The Wild Artichoke restaurant. In the Yorba Ranch plaza. Parking may be a little bit difficult to find since it's a pretty busy plaza. My girlfriend that i brought here, couldn't resist on shopping here wants to return and I'll definitely be returning too with her next month. Got a coupon for my/ours next visit, so we shall be returning.

    This store is a not so hidden gem in YL!! I believe most people that live in our city know of this…read morestore. The owners and staff are some of the kindest people you will ever meet. The store is beautiful and inviting. Whether you are looking for something new, special and unique for yourself or a one of a kind gift for someone else, you will find it here!! They have beautiful quality apparel, shoes, handbags, jewelry, candles, books, plaques, beauty products, and the list goes on and on. We are truly blessed to have this fantastic shop so close to home. Congratulations on 30 years!! May you continue providing great finds and treasures for 30+ more years to come.

    Photos
    Three Friends Boutique
    Three Friends Boutique
    Three Friends Boutique

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    Zara

    Zara

    2.0(15 reviews)
    2.8 mi

    My boyfriend and I came in looking for a specific half button up long sleeve we saw the day before…read moreand couldn't find it in store. We asked one of the staff Eileen, if it was still in the store somehow and she went out of her way to find it the back for us! THANK YOU EILEEN ! We really appreciated your hospitality :,)

    Toxic Service & Complete Management Failure - AVOID THIS LOCATION…read more ​The Zara at Brea Mall is an absolute embarrassment to the brand. If you value being treated with basic human Decency, do not shop here. I walked out feeling disrespected and humiliated by a staff that is clearly untrained and hostile. ​The experience at the returns counter was a disaster from start to finish: ​The "Frontline" Issue: The associate (thin with black hair) was flat-out insulting. She rolled her eyes, talked down to me, and acted like following the store's own return policy was a personal burden to her. It wasn't just "attitude"--it was blatant unprofessionalism. ​The Incompetence: A second associate with curly hair actually found me an exchange item in a larger size, only to suddenly "change her story" and claim it wasn't policy. Don't offer solutions you don't understand; it's misleading and incompetent. ​The "Leadership": When the manager was called over, things actually got worse. Instead of de-escalating, the manager was arrogant, dismissive, and provided zero help. ​When the leadership is this rude, it explains why the staff feels comfortable mistreating paying customers. This isn't just one "bad day"--it's a systemic failure in training and accountability. Zara corporate needs to take a hard look at the Brea location because the current staff is driving loyal customers away for good. I will never spend another dime here.

    Photos
    Zara
    Zara - Good quality control wouldn't have led to the navy staining onto the ivory knit fabric :(

    Good quality control wouldn't have led to the navy staining onto the ivory knit fabric :(

    Zara

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    Uptown Cheapskate - Arita boots brand. We for $59!

    Uptown Cheapskate

    3.8(259 reviews)
    1.9 mi

    There is no shortage to the selection. Items are laid out well for the amount of inventory. The…read moreemployees are very helpful and pleasant. Everything from accessories, Handbags, to clothes and footwear. Definitely an upscale resale shop. I found the prices pretty good with some high end items. After hearing about the purchase policy, I will be looking to expand our relationship from being a customer to becoming a selling agent/customer. There is an additional 25% of savings to be made. What a great find!!!

    This place used to be great, it has gone down tremendously but I guess when you have trash people…read moreworking there, it's expected. Went in to sell, brought it in one trash bag which is no longer accepted, so the girl at the counter said to put my items in a basket. She already seemed annoyed at the fact that i brought in one trash bag with clothes, and then started to tell me repeatedly at the things they were taking: "we are only taking things for summer, so no jeans no sweaters, no long sleeve tops" I said okay but she kept repeating herself and i finally said okay i get it, im just going to put it in because some of the items are name brand, is that ok?" she said "yeah we can take a look at it" She definitely had an attitude and was very short coming. So I added workout clothes as well (lululemon sport bra, summer clothes people are outside and working out you know). Anyways not even like 10 minutes go by and my name is called which is weird, because I put in a lot of clothes like linen pants, body suits, crop tops, etc. Another girl then tells me they didn't take any of the items today. Mind you I came in with a full bag filed with clothes, you're telling me not ONE piece was taken? That's complete bs and I know it was done on purpose because of the girl and her attitude. I was really shocked so I just said "oh really?, ok" and left. This was the first time I've ever been declined of selling my clothes, and I used to come here for years... I didn't even want to donate the clothes there like I usually have done in the past, went instead to Goodwill where I know my clothes will be much more appreciated. Drove 14 minutes out to Buffalo Exchange in Fullerton and immediately got better customer service with friendly employees. Sold a few of my clothes as well. So save yourself the hassle, drive a few minutes out to Fullerton and sell your clothes there.

    Photos
    Uptown Cheapskate - Front entrance

    Front entrance

    Uptown Cheapskate - Looks brand new and was only $5!

    Looks brand new and was only $5!

    Uptown Cheapskate - The front entrance on a lovely day. :)

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    The front entrance on a lovely day. :)

    Nordstrom Rack

    Nordstrom Rack

    3.2(231 reviews)
    1.8 mi
    $$

    You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

    I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Social Butterfly - womenscloth - Updated May 2026

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