Tried to contact to help with upkeep of screen door in garage and never heard back after numerous…read moremessages.

Does anyone know if this company is still in business? I've called and texted their number multiple…read moretimes and get no response. They did work on my screens many years ago and I need some repairs done. I can't find anyone else that does the pet doors in the screen door.

Today Aurelio, the service manager came to our home to adjust the screen door on the sliding glass…read moredoor that was previously installed. He came on time, explained the problem and efficiently fixed the screen door. But we have a word of warning. We have blinds over the kitchen window and sliding glass door. The Window Guys installers took down the blinds over the door and moved the blinds over the window. Then they reinstalled them. We had to have a service rep from the blinds company come out and adjust both blind units.

Good service on two prior installations on complete houses for rental properties, but a call to…read morerequest a replacement Screen door for one of their products they Rep. I was told they don't do that. What's the point of having a window contractor sell a product they can't help you replace parts too.

Soon after purchasing our home, we realized our original, 20-year-old patio doors needed immediate…read morereplacement. The broken-down seals were causing significant heat loss/gain and allowing bugsinside. After comparing quotes from several local companies and Costco, we chose Ameristar. The deciding factor was their reasonably priced door with a built-in doggie door for our two 70 lb dogs go outside to fo their thing. Other companies either didn't offer this option or quoted more than double the price. Our sales representative, Larry, was exceptionally knowledgeable and friendly. Scheduling and installation were quick and efficient. The installation team did a beautiful job. Apologies for the dirty windows/dog door, we've had them up a few months. After 3 months, the doors are holding up great. We will definitely be using Ameristar again when it's time to replace our windows.

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

Darrel Holmes came out and gave me a quote that was far better than others. Once I agreed for the…read moreinstallation his team came out and did a wonderful job. My neighbor said nice face lift. Thanks Premium Windows and I have recommended him several times already.

We had their windows and a patio door installed in November, 2025 by a local installer in Santa…read moreClarita, CA. . While we really like the quality of the windows and door so far, when I went to claim the federal 30% energy tax deduction for them on my 2025 income tax, Premium could NOT provide the "QMID certification" that their products meet federal energy saving standards required to get that tax credit. Apparently, the firm did not apply for this certification (it's a "QMID number") that one must put on their tax return when claiming the 30% credit. So we are out $850.00 (actual dollars) off our 2025 taxes. You would think that a company selling a product that was eligible for a hefty tax credit would make sure that they could provide proper certification for the customer to claim that credit, would't you? I mean, come on...Nice windows, but... I give them three stars for the nice windows, but they lose two more because of the lack of tax information.

He wasn't even willing to come to my home and look at the work needed. He didn't say he was too…read morebusy, just pawned me on some other contractor. Rude

The two Tony's arrived on time, came in and performed the service I requested for them to do. I…read morewould highly recommend them to provide your needed requirements from a handyman service.

TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

Based upon the latest review of damage to the personal property…read more I won't be taking any chances with this company I appreciate the feedback customers offer And I often wonder if all the 5 star reviews aren't from family and friends I'm not going to be the next scammed customer

On 8/26 Chris Black was hired and paid in full so that I could get the better pricing he promised…read moreto do two bathrooms of SHOWER Doors. After coming back to measure twice because he messed it up. And many promises to show up and do the job he continually did not show up. So many excuses and so many lies for weeks we finally canceled the job. He promised and swore in writing to Refund my money! I have chased him for weeks again and all the stories and lies and he has not attempted wants to show up bring the money back or mail it to me. He has several company names and several phone numbers obviously to invade his responsibilities. Please beware of him and do not do business with him for any reason. He is a shyster a liar and a thief. And to all the hard-working contractors out there this guy should not be able to do this to anyone again!

Buyer beware!!! Chris is the owner and wow talk about dishonest. SO we had 2 shower doors installed…read morein our home April 6, 2022. He sent his guys to my home and first they installed the first fixed shower door on the wrong side even though everything was in writing so I had to call Chris to let him know because they were about to the the same mistake in my other bathroom. Obviously holes were made for the fixed shower panel on the wrong side so here I have holes in my tile, which this was 2 months ago and have yet to be fixed by Chris even after numerous calls and texts and no answer. After the finished installing 2 shower doors (9 hours later) they taped up the shower doors so I couldn't slide the doors to check the work but was expected to pay in full before they left and I did (oh mind you he only takes cash or zelle - first red flag). After 72 hours I went to check on the doors, took the tape off and both shower doors were installed wrong, One shower door you can fit your whole hand under the door that closes and opens and the other gets caught when you try to open it and when you close it it doesn't stay shut. Also lets not talk about the fact that his workers left my home a total mess. Metal shavings all over my sons bathroom floor and his bedroom which I did not get to clean up before my son got a piece stuck in his foot, garbage left on the floors, in my small garbage cans etc. Also took me 3.5 hours to scrape all the excess glue that they got all over the shower doors and both of my bath tubs. The list goes on. I texted Chris videos and pictures of everything and he himself was appalled of everything I sent him. I asked him for a site visit and he promised that everything was going to be fixed and we made an appointment for him to come see us. Well I texted him the night before to confirm he was coming the next day no answer. I called him and texted him the next morning because we stayed home for the morning from work to meet him and he completely ghosted us and he was a no show. I continued to text and call him for days and nothing. He has yet to make this right and he took down his FB page and has not responded to any calls or texts. So here I have 2 shower doors that are not 100% functional and holes in my tiles after all this time. STAY AWAY from this guy. What a looser!!!! KARMA will get you Chris!

Replaced all 22 windows in our home with Ameristar Windows. Heat and noise reduced significantly,…read moreespecially when jets from March Air Reserve Base fly over our home. Walked into Ameristar Riverside where windows are manufactured, spoke with Martha, production manager, before estimate. Got a brief tour of facility Looked at window samples. Martha answered lots of questions, took photos and picked up information. Impression: Extreme satisfaction. Larry provided detailed explanations with precise estimate and answered all questions in timely fashion. Installation crew led by Francisco were excellent with flawless precision. Work was clean. Crew was professional, courteous and accommodating. New windows are like getting a new pair of eyeglasses and having 20/20 vision again. The outside views are clean and sharp again. Highly recommend Ameristar Windows when considering window replacement. Rating: 5-plus stars/AAA***** Love our windows! Mahalo, Ameristar Windows!!! Randy

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

We recently had to replace our dilapidated wood fence and was hesitant to replace with a vinyl…read morefence but with the help of Casa Valenzuela it was a great decision. We chose the tan vinyl as it went a lot better with the colors of our home than the white vinyl. I loved that this was a family business and that everyone that we dealt with at the company was very professional. Out of the three quotes that we got Casa Valenzuela gave us the best quote. The fence was completed in just a few hours and the contractors were great. Five out of five stars! When we replace the other side of our fence we will definitely reach back out to Casa Valenzuela. Thank you!

Had a vinyl fence installed 5 yrs ago and we're just so happy with their service, quality and…read moreinstallation.

When I say they're cheap I don't mean the price. Be prepared for a lot of headaches if you're…read moretrying to save a buck.

After calling several companies with no luck, I reached out to General Door Service and was…read moreimmediately impressed. Gene called me back personally within minutes and had a technician scheduled for the next morning. They showed up right on time, diagnosed the issue quickly, and had my storefront door working perfectly within an hour. They were friendly, professional, and clearly take pride in their work. The price was fair, the communication was excellent, and the whole process was stress-free from start to finish. I can see why they have such great reviews -- this team really delivers. I'll definitely be using them again for all future door repairs and installations. Highly recommended!