Very unprofessional company!!!!! I purchased double pane windows and sliding doors for my entire…read morehome during a remodel. Once they were installed I noticed there is large dust streaks between the glass as if they were not properly prepared and cleaned. I contacted someone by the name of Wendy which identified herself as the office manager. Very unprofessional and lacks in customer service I am hoping the owners are aware of the verbal abusive manner she speaks to customers. BEWARE if you conduct business with them expect nothing but defective merchandise which they are not willing to rectify their merchandise. BBB wil be notified employees like Wendy should be fired.

We replaced all of our windows and doors using WMB Windows. They did not install them and I…read morebelieve they always use a 3rd party to do so. Six years later we noticed that 2 of them had broken seals. They came out the next day, said they'd be back in about a week with replacements at no charge. Juan was our installer. So knowledgeable, so friendly, and we are so very happy! That was outstanding customer service seeing as how they didn't do the installation in the first place!

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

Called a few window companies and Larry came out for the quote. As being a retired Contractor…read moremyself I had alot of questions for him, he answered everyone of them to my satisfaction, he has alot of knowledge of their windows and the industry in general. So their quote came in the middle. I went ahead and scheduled the installation. Their crew was amazing, Jared is very conscious and aims to please the customers. I will definitely use them in the future and recommend to my colleagues. Thank you Jared and Crew :) :) :)

Great company, been buying buying here for years. It's a family business and it really showsread more

I purchased 13 windows and a patio sliding door from Nuimage 20 years ago. At bedtime I set my…read morethermostat at 68 degrees and at 76 when I wake up. These dual pane windows keep my home cool all day. With solar panels and dual pane windows I have not had an electric bill in 8 years. After 20 years I had a window that leaked in the rain and shortly after I called due to one window losing the seal between the dual panes. Nuimage came out immediately, resealing the leak and replacing the window that lost the seal. Their customer service is 5 stars all the way. These windows come with a lifetime warranty, which is only as good as the company. I highly recommend Nuimage's products, workmanship and customer service.

I have been doing business with Crystal for nearly 10 years…read more Jay and Vivian are both great to work with and provide exceptional customer service every time. They stand behind their products and honor the warranty but like every other manufacturer in any business they are not perfect every time. if I ever have an issue, I reach out to them and they will get the process started. Their delivery drivers, Saul and Willie are courteous and hard working as well. I have read a couple of their reviews which in my opinion is unfair to compare them to Andersen because Andersen charges 4 times the price for their products. Overall, good people to do business with, and I do agree that there is definitely room for improvements to be made on all levels. Thank you Jay, Vivian and everyone else who work hard to take care of their customers.

Why pay more for quality vinyl windows and sliding patio doors? I purchased Milgards before and…read morethese windows and storefront doors were of excellent quality and competitively priced. I would had to pay a lot more for Milgard or other name brands. Crystal Pacific Windows is the West Coast division of Crystal Windows in Flushings, NY, which has been in business for over 30 years. So they aren't a fly-by-night company. And they have the warranty to stand behind their work. I did my homework. I chose Crystal Pacific for their commercial lines of vinyl storefont windows for my motel lobby and all 11 rooms facing the street. The quality of the windows exceeded my expectations. The guest rooms facing the street used to the last ones to sell because of the street noise. Fire trucks and ambulances would race towards Providence St. John's Hospital. These dual-glazed, energy-efficient windows cut the noise level by 80%. I also swapped out the old-fashion, wall-sleeve PTAC air conditioning units that also transmitted sound. Now, our worst rooms are amazing quiet and comfortable. And they look great from the street too. Here's our facade renovation poster about our facade renovation. We are almost done. I'll post the actual storefront and guest room windows once we are done and all the dust is gone. During the renovation and installation by our general contractor, we noticed that one of the windows had a crack. My GC said it was due to stacking too many windows against the wall. Regardless of who or what caused the crack, Crystal Pacific's Service Team IMMEDIATELY came onsite, inspected the cracked window, measured it, and replaced it within a week or two! Wow, great service too.

We contacted Andes again to replace some interior doors on the bedrooms and bathroom. The doors are…read morebeautiful and sturdy. Three years ago they replaced our front door and fire door (garage) Great prices for the quality doors you get as well as the professional installation. They put on new door frames as well and cleaned up well when finished. Highly recommend.

My experience:…read more So i reached out via yelp to andres and was replied to pretty quick. He was able to visit the following day to get measurements / estimate price. He was nice and explained everything. Plus gave suggestions... I gave a downpayment of 10% for everything to proceed. They then ordered it. Rough estimate would be 3-4 weeks for the entire process. They have a physical store in norco which was being run by Andres' wife. After 3 weeks or so give or take... i got a message that they were ready to install. Well within the time frame.... They informed me when they were on the way. They probably took roughly 2.5 hours. Lucas, Andres' son was present. Nothing was rushed and i saw how they handled everything... They can reuse your old door handle... but in my case, i bought a new one... just because. The price: It's pretty fair. It isn't cheap but you get what you paid for. For the peace of mind... ill do it again. Since i got a door replacement, everything was included. From removing the old one , to clean up, trash, installing... and thankfully.... the door i got doesn't need any paint. So it's pretty good. Threshold was top notch. And it seems water / insects wont be able to pop in. Will i choose to work with them again? Probably yes... Once i opt for a screen door... maybe in a couple more months once it gets a little bit cooler.

I had an outstanding experience with Advance Windows & Doors. From the very first phone call,…read moreCrystie was very professional, knowledgeable and genuinely focused on helping me with the best windows I needed to replace. She took the time to explain the options clearly, without any pressure, which made me feel confident in my decision. The installation was just as impressive. Javi worked efficiently and treated our home with great care. Most importantly Crystie kept me informed every step of the way- I would highly recommend them to anyone. I typically do not do Yelp reviews but was so impressed with their service, I had to this time!

Update from ordering a new Milgard wind sense I've already purchased 14 other windows from them. I…read morewanted all of my windows to match. So I told him that I had called a window shop on facebook marketplace located close by and they said my window was a special order and it wasn't Milgard he then said it would be ready in 2 days for $280 I then walked in to the Milgard shop I gave him the measurements and he pointed out a Milgard window in the show room that it would look like. I gave him the total amount he quoted me which was $60 dollars more than the other none Milgard brand. He said he could have done within one week because he does a lot of business with special orders and bulk amounts of windows. Two weeks later nothing no call nothing. I called him and he seriously for got to order my window. He called me back the next day and said the window will be ready in 2 days. I picked up the window without looking for the Milgard logo as it was wrapped up and I had my handy man waiting at my house ready to install it.. After my guy installed it, I then proceeded to notice it wasn't a Milgard window. I called him back and he said I never ordered a Milgard window..and to show him the receipt when he never gave me one. Why would I go through all that trouble to go to a Milgard window shop and pay more. DO NOT TRUST THIS MAN.. I see why him and his brother had a falling out and went their separate ways.. He lies, greed and and a good faith hand shake on a deal is worthless... As you can see this window doesn't have the Milgard logos or the made on date warranty numbers on it... Again check all your windows as he might sneak in a cheaper window.

Today Aurelio, the service manager came to our home to adjust the screen door on the sliding glass…read moredoor that was previously installed. He came on time, explained the problem and efficiently fixed the screen door. But we have a word of warning. We have blinds over the kitchen window and sliding glass door. The Window Guys installers took down the blinds over the door and moved the blinds over the window. Then they reinstalled them. We had to have a service rep from the blinds company come out and adjust both blind units.

Their quote was overpriced and they were rude and entitled.They acted like they were doing us a…read morefavor. Our neighbor experienced the same thing.

We are 3rd time customers with Starbridge windows, they always come through for us and their…read moreprices are great , they make the windows themselves . They come out to measure, give you a quote if you agree then it's a 50% deposit and you pay the other half when they install (about 2weeks) Never had an issue with them and they clean up well after the job. I highly suggest getting a quote from them . To install my patio slider took about 2 1/2 hours

The pictures and videos speak for themselves. We had all of our windows replaced including a…read moresliding door and French doors. I called to let them know there were issues and they gave us a phone number to send any and all issues (714-815-1962). The French doors do not open, window does not stay open, screen torn and multiple windows are crooked. Do not use this company they installed got paid and didn't return!