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    Crystal Window & Door Systems

    3.2 (16 reviews)
    Open 8:00 am - 4:30 pm

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    Services - Crystal Window & Door Systems

    Window installation

    Window replacement

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    Dust streaks across four windows
    Bob S.

    DO NOT BUY FROM THIS COMPANY! I bought a condo that had just been remodeled ("flipped") with new windows. In less than five years, 4 out of 14 window panes experienced seal problems where there were dirty streaks between the panes (see photo). I thought that the company would stand behind their product via the warranty but instead they denied my claim based on the fact that I wasn't the "original" purchaser. Come on. If you but a new condo where the window purchaser is the developer, then you aren't the original purchaser either. Four out of fourteen bad window panes (three out of six windows) points to a manufacturing problem. Also, the warranty states that it can be transferred to a new owner if the original owner has the original purchase info. They know who bought the windows, they know I bought the property two months later but they won't honor the warranty. So there are really two issues here: 1. The seals between the panes (four of them) failed in less than five years. I've never had windows with this great of a problem in my 40 years of remodeling homes. 2. They would not honor the "life-time warranty" even though I bought the place as newly remodeled and was the first occupant of the unit after the windows were installed. Just choose wisely - there are plenty of companies out there with great window products that allow subsequent owners to file warranty claims.

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    9 months ago

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    3 years ago

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    1 year ago

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    3 years ago

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    3 years ago

    Used their windows for my living room remodel and the results were great! Highly recommend

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    3 years ago

    I've had windows ordered from here and they look high quality and durable. Will definitely order again

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    7 years ago

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    Eddie S.

    Helpful 4
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    3 years ago

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    6 years ago

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    7 years ago

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    Eddie S.

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    11 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    Eddie S.

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    11 years ago

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    Eddie S.

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    11 years ago

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    Eddie S.

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    Ask the Community - Crystal Window & Door Systems

    Review Highlights - Crystal Window & Door Systems

    I chose Crystal Pacific for their commercial lines of vinyl storefont windows for my motel lobby and all 11 rooms facing the street.

    Mentioned in 2 reviews

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    Hometime Windows & Doors

    Hometime Windows & Doors

    4.9
    (620 reviews)

    Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

    20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!

    Lucero's Windows and Doors

    Lucero's Windows and Doors

    5.0
    (32 reviews)

    AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

    We'd been having issues with our entry door for a while. The door is more than 80 years old. And…read morenow, it had started rubbing against the side wall and no longer sat evenly in the frame. It was clear it was time for a replacement. Before choosing James, I got a quote from a very popular windows and doors company in Orange County. James, the owner of Lucero's Windows and Doors, not only offered the best price but was also extremely responsive. He mentioned that he previously worked as a Home Depot installer, which gave me confidence that he was properly trained. I was initially cautious because of the low number of reviews, but the consistent perfect scores from other customers made me optimistic. Now, after working with him, I can confidently say that Lucero's Windows and Doors is the real deal. Because our home required a custom-sized door, James came out twice to take measurements. After about two weeks, the custom entry door arrived, and he completed the installation in a single day. He told me our home was one of the oldest he's worked on, and the walls were very different from newer builds. Despite the challenges, he made everything fit perfectly, and the final result looks fantastic. We no longer feel a draft under the door, and it swings smoothly without any issues.

    JWG Windows & Doors

    JWG Windows & Doors

    4.9
    (267 reviews)

    Can't say enough about how great it was working with JWG. The sales person, Doug met with me and…read morewas able to give me a quote the very same day.He provided everything I needed for HOA approval including the cert. of insurance. With a $1000 deposit I ordered 5 windows and a large slider. The door and windows were delivered and installed in 4 weeks. Our installation crew, Alex, Tony and Ricky were very thorough and professional. They hawled away our old windows and left our place spotless. They also took the time to show me how to operate all of the new windows. I will be ordering again for our other rental. Ask about the double life time warranty.

    Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

    Hometime Windows & Doors

    Hometime Windows & Doors

    5.0
    (115 reviews)

    It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

    We went with Hometime Windows because of their attention to detail and care in answering our…read morequestions for the entire process of window replacement. The pricing was extremely competitive and it stood out to us that Hometime ensured the best value and delivery from start to finish. Our first part started with asking for a free consultation. In utilizing the yelp platform, we proceeded to give a call to the office to schedule. They were very prompt to schedule a free in home consultation the very next day. Jeff was our sales representative and he was very courteous and helped guide us thru the process. We wanted to ensure getting a set of windows changed and he helped do an initial measure and then gave us a run down presentation of our options and the technology behind the windows being replaced ( retrofits). We even had a chance to talk about grids and learn new terms and technology about the windows themselves! Jeff was super patient with us and answered all our questions, even as we had little ones to deal with around the home. What mattered the most was we were not pressured to move forward, we felt a big sense of confidence in the level of detail as well as clarity in the process. My wife was happy so we were sold to move forward! Leading up to the installation and waiting for windows to be ready, it was around a 4 week turnaround. Nina from the office was extremely insightful on reminders and communications. She helped answer small questions quickly via text which really helped. We also got notifications of an additional meeting with our installers, Jesse and James to ensure the windows were measured correctly. On the day of installation, Jesse and James arrived promptly at 7am as they had promised. They were very professional, navigated thru our tight corners and items in the hallways. They were very courteous of noise and did a very thorough job to install the new windows. The installation of the windows and chaulking work was top notch, they look beautiful inside and out. We were in awe of how wonderful and charming they look compared to our old 25+ year windows that were replaced. Thank you Jesse and James as they were very efficient and cleaned up everything as they wrapped up the project! They also took extra care of installing the windows without taking out our shutters or blinds. Thank you Hometime Windows team and look forward to working with you guys again for the next phase of windows and highly recommended for others to win your business!

    Crystal Window & Door Systems - windowsinstallation - Updated June 2026

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