Ordered Milgard windows and was told 3-5 weeks and after two months when I didn't get a call nor text I finally reached out and was told some bogus excuse and that the windows wouldn't be ready till May. This delayed my project had to waste time and money to get my deposit back. Very unprofessional service read more

I had my windows installed on May 25, and the team did a fantastic job. The only issue was that I had originally ordered my master bath window without etching. At installation, I realized I needed the etching for privacy. I tried to make it work, but my neighbor could see in. When I mentioned this to Tim, he immediately agreed to order the etched glass and even offered to split the cost with me. That was such a kind and understanding gesture--it showed excellent customer service. I'm very happy with my windows, the installation team, and the Owner, who has been wonderful throughout the process. Thank you! read more

Amazing service! Great prices! Honest work. So happy with my new windows and doors. Highly recommend!

Very happy with the windows that were installed at my Father's home. He's been in the same house for more than 30 years and it was time to refresh the windows. It made a huge difference in the appearance of his home all the way around. Thanks to Tim and the installers who are truly professionals. Darlene C read more

We had preferred windows and doors, install a sliding glass door for us. They did a fantastic job. They were polite and efficient and did an excellent job. We reached out to them again to repair a window that was accidentally broken and once again excellent work at a fair price. I would definitely recommend them! Thanks read more

Once again this company does amazing work and provides great customer service. Any one needing new windows look no further. Love my new windows! read more

Easy to work with. Detailed, neat, very professional but friendly. I had 4 windows made to fit. They are perfect. I love the way they look. If you were looking for windows or doors, I recommend this company 100% plus. read more

After using them on my last project, I'll never go anywhere else. Always eager to help and quick to get me what I need, thanks guys!

Terrible customer service, stopped by to get a quote. They never returned my call or emailed me a quote. Look at their Google reviews. I'm not the only one they do this, too. read more

I'm happy to share my positive experience with Preferred Windows and Doors. I know how difficult choosing a company for a home upgrade can be. From the beginning, their industry knowledge guided me in choosing the perfect-sized windows and doors. They were able to foresee and avoid some potential issues that I didn't even realize could have been problematic. This saved me time and money in the long run. His team was punctual and trustworthy. They ensured a clean space at the end of each day, minimizing the impact of the renovation while we lived in our home. This made our renovation project so much more enjoyable. So grateful for a local business that values both professionalism and a personal touch. Our home now feels truly transformed, thanks to them. read more

Tim was beyond helpful. He knows his doors and has great advice on what to order. We got solid core interior doors. They are amazing!

We recently had Preferred do the retrofit on our windows at home and they did a great job. Victor was great with us. We liked that he was straightfoward with no big sales pitch. We had other companies, much higher priced than Preferred, that really pushed us to buy. Preferred wasn't the lowest price, but it certainly wasn't the highest and Victor made us feel comfortable. Alfredo did an excellent job with the installation and we just love how it makes the house look. We just wanted to let others know that Preferred has an excellent product, does outstanding work and we recommend it to everyone. read more

We found Preferred on the HERO/Pace program website, and crossed referenced it with Yelp to make sure they had positive reviews. Tim's team did a great job replacing the eight windows. His team was in and out in less than 6 hours (one window needed to be cut down since we enlarged it). They took care of the blinds, curtains and alarm sensors. Now we have hyper-efficient (double pane, low-E argon filled), fantastic looking windows. Since Tim is qualified via HERO we were able to finance it that way (although the cost of these was not that bad). I have no reservations recommending Preferred Windows and Doors. read more

Preferred Window & Doors - Doing careful install of our new office window - Windows Installation Near Me - Riverside, California

Preferred Windows came out and everything was taken care of. I still question Milgard as being a window of choice

We love our new windows and sliding glass doors from Preferred Windows and Doors! The owner, Tim, is knowledgeable and super easy to work with, and he made sure our new windows and sliding glass doors were exactly what we wanted and were installed perfectly. We ended up going with aluminum windows because they fit the style of our house, which meant the installation team had to break stucco to install the new windows. The team kept a tidy workspace (even though breaking stucco is a total mess) and they did a superb job patching up the stucco. You can barely tell there's patched stucco at all. Thanks Preferred!! read more

We just had entry doors installed and we couldn't be happier with Preferred or the choice of doors. Tim was so patient and helped us pick the perfect door\stain. The installers did an absolute amazing job putting them in. No flaws at all. We are so happy with choosing this company and our beautiful new wood doors. Highly recommend them! read more

Preferred Window & Doors - Outside - Windows Installation Near Me - Riverside, California

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I always research when I am remodelling and had it down to three brands of windows; Anderson(way too high) and then Anlin and Milgard. ANlin came out first with a great window then Tony Boucher came out from Preferred. I liked both (and both scored equally online). I then heard from two friends who had used Preferred and were very satisfied what they got.. and they were less expensive and worked with the HERO program. Tony was not pushy and just let his product speak for itself. BOOM! Less then three weeks later the crew showed up and installed 24 windows and two doors in two days... and left my house looking better (and cleaner) then before..lol If I had any constructive criticism, it would be that they could improve on their communications... I would use this company again in a heartbeat. read more

It's true every business should model their selves after this one! we enjoyed going to the office/ show room in Riverside and Tony made us feel very comfortable with his friendly professional manner. and very informative on their product. we felt we got a really fair price. we did not look anywhere else. yelp really does help it helped us to pick preferred windows and doors the service was fantastic the guys did an awesome job they were quick and knew their job. The windows are absolutely beautiful thank you Tony and preferred windows! read more

I'm a licensed contractor and needed to get some windows at my house and didn't feel like doing them my self. Told my self I would get 2 maybe 3 quotes. Ended up getting 6 quotes. Every company wanted half the amount of the job for a down payment which is illegal is CA. These guys were the only ones to follow the law and didn't even ask for a down payment even though they could take 10% or 1,000$ which ever is less. Their crew showed up on time finished the job in a timely manner and did a amazing clean up. I make sure to refer them to everyone. read more

I would never recommend this company! They DO NOT stand by the products they sell! We purchased windows and after a few years they started to fade and discolor. Was told that the window manufacture went out of business so there is nothing they can do! Poor customer service! read more

We had a Milgard Tuscany sliding glass door in our bedroom and 4 kitchen windows replaced. (single pain glass to dual pain). Victor came out and gave us our estimate and just shy of three weeks the windows were ordered and installed by his team. Great job and price. read more

We bought a 1953 home that desperately needed new windows. We kept the original wood casings but the windows themselves were just too far gone. Time to get some quotes. I did my homework and came to the conclusion that Milgard "Tuscany" was the way to go. They offer a lifetime warranty and free glass replacement (for any reason). I read some previous positive reviews for Preferred on Nextdoor.com. They're Milgard dealers - a local family owned business with great customer service. I called and spoke with Tim the owner (really nice guy). He scheduled Tony to come out and measure our windows. We got quotes from 3 different companies for 12 windows. Preferred came in with the lowest quote, plus Milgard was offering a rebate. Win win. Also, Preferred only requires 10% up front. You pay the balance after all the windows are installed. We scheduled installation for a Saturday. The installers Alfredo and Manuel were great. They showed up, on time, cleaned up their mess, and hauled off the old windows. The next day we noticed one window had a small crack in the frame and a large scratch. Another window had a large scratch. I notified Tony at Preferred immediately and they reordered a completely new lower window for the one with the crack and scheduled Milgard to come out to replace the scratched glass in the other. For the record, those things weren't the installers fault, they came that way from Milgard. Great customer service. If you need really nice, middle of the road windows with a killer warranty and great customer service, call Tony at Preferred. You'll wonder why you waited so long! read more

Preferred Window & Doors - Living room - Windows Installation Near Me - Riverside, California

I had them replace an old patio slider and they did a perfect job even cleaning up and taking the old stuff away!

I read the reviews and decided to go with this company for our remodel. I must say that they were great to work with. Even though initially there was a mixup, they came through and I'm a very satisfied customer. If you're looking for new doors look no further than preferred window and doors. Very professional honest and stick to their word. That's a rarity these days! read more

If I could give 10 stars I would. We got 12 windows installed. We are so happy with the quality of the windows, prices, the team that installed them and Victor. Victor came to my home measured my windows, went over everything. At that point I had not made up my mind. I made many phone calls to Victor with questions. He explained every question, and was very patient with me. After 2 weeks or more I called Victor said we wanted the windows. He nevered changed the prices, he was a true honest man. I have already recommened Preferred Windows to neighbors and firends. When they installed my windows they were very friendly and professional. When they ended the installation they clened everything up and asked if there was anything they could do. Thank you Victor and team. Paige read more

These guys are great. They were very courteous and friendly during the estimate and install. They even met the price another place gave me. I chose these guys because they had no bad reviews on the internet, and i was not disappointed. I would highly recommend them to anyone looking for replacement windows. read more

I started the project with a trip to Lowe's and Home Depot and quickly got an idea that the windows would cost me - a couple hundred dollars each and the sliders would be a fair bit more. With that much information, I called four names in the industry and they were happy to come and provide me with estimates. I worked in the hifi industry for years and a standing joke was the Sony rep who died without ever knowing the end column price. He should have sold windows. The first company told me this was a $56K job BUT my today ONLY price was $9K less. It was hard to keep a straight face. A week later the price dropped to $47K and it never stopped falling. Two more companies used the same tactic. I had four "best" prices from one of them covering a price drop of almost $20K. Their windows were quality products but their warranties were't as good a Milliard's. And at three times the price, who cares? These are windows, not crown jewels. Reliable came out and gave me a price quote that was EXACTLY what I had expected. I saved a few bucks by paying cash but that was the end of the negotiation. Good product, a fair price with a great warranty and the promise of a MUCH FASTER installation with a crew that spoke English (and Spanish) - hotly debated by the other three companies. The installation of thirty windows and two sliders took a day and a half. The crew was meticullious and it was a pleasure to have each one of them in my house. The trash was gone, the windows were carefully washed, and they did things that went well beyond the call of duty. My front door now closes properly. Some slider blinds were raised to clear the new flooring. So, how are the windows? I LOVE them. The house stays fifteen degrees cooler and I don't use the air. Open at night, close up and I can keep 73F downstairs and the low 80's upstairs. I expect the same sort of results in the winter. The fit and feel of everything is about as good as it gets. Solid and tight...OK. the little tiny bathroom window will tilt up a bit if you try to close it from the bottom. What a defect! I can't recommend Reliable and Milguard highly enough. I wanted to wait a month before writing and all I got was more competitive "today only" offers for their "really best prices." Some folks can lie better than others tell the truth. If you don't choose to deal with Milguard and Reliable, give yourself at least a month to hear the final best offer. Or maybe it just keep getting better? read more

Preferred Windows is the only company here I would hire after this. I had other guys come for estimates too. 1 guy didnt even bring a tape measure and quoted me 1800 more than Tony. 2 other guys came by but the windows they offered me werent as good as the Tuscany series I bought from Tony and costed more. Theres a definite reason Preferred Windows is the highest rated company on Yelp. They've earned it read more

These guys are great! I have been working with them for about 6 years now and they are the best! From Tim (the owner) to Tony on the sales desk, the customer service is top notch. They are organized, professional and they really know windows and doors. read more

We just got our windows installed last week and they are amazing! One of the best contractors we have ever used. Transaction was smooth and seamless. Great customer service, easily accessible and extremely knowledgable. Definitely recommend! read more

We were so lucky to find Preferred Window & Doors. They were such a great help and did a fantastic job. It is hard to find people that take such pride in their work and do a good job. Thank you Tim for being so helpful! Brian and Jenie Viveros read more

In 2003 Tim & his guys installed new windows in our whole house & the choice at that time was price driven shortly after we ordered windows for a room addition. Over the years returned for a window replacement & double metal doors. Every time we have been treated with professionalism & respect.... Extraordinary customer service over a period of time when most businesses forgot what it takes Tim stuck to what he knew worked. Thank you, this lifetime customer appreciates a job well done! read more

Excellent service. We had an 8' wide vinyl patio door installed. They showed us two selections (vendors) and took their time answering all our detailed questions (we are DIY-ers). Very professional staff, accurate on their facts and they arrive at the scheduled time for measuring and installation. Installation was VERY professional (amazing, in fact). Took only 2.5 hours, start to finish. Clean work...insulation was shot in before the trim went on. Trim was cut and fit beautifully. Caulking was CLEAN. Victor and Hugo were terrific. Pricing: I live in the Riverside/Colton area, so I did the duty to get other bids. I had some of those bids tell me "You better take that" when I told them the bid I got from Preferred Windows (didn't mention their name, just the price PW quoted). Two bids said they couldn't come CLOSE to the price that PW gave us. We chose Milgard and I looked up the lifetime warranty online. I also wanted to see (in the warranty) what was offered for the next home owners, if I sold the house. It's all there...they'll enjoy a 10 year warranty from the date they own the house. We definitely scored big with Preferred Windows. And in addition to ALL this, we are seeing a nice difference in our cooling costs. read more

We had a total of 29 Windows and 2 Sliding doors that needed to be replaced. I had Called Tim from Preferred Windows and Doors for an estimate with 3 other companies in Jan 2014. Of the 3 he was the most honest, straight forward and polite. His estimate was $10,000 cheaper than California Showcase(did a great job for my family in Riverside and we were referred to them) and a couple of other companies that were based in Ontario. He also told me there was a 5% discount on paying cash for the install due to which I decided to wait till August and collect the money before proceeding with the project. During the 8 month period Tim's was the only company that did not invade my privacy and when I called him back he actually remembered us. He returned to re do the measurements almost immediately and hardly made any change in the price at all. The windows were delivered in 2 weeks after I placed the order (He originally told me 3 weeks) His crew was over the very next day and finished my project in 1.5 days. All his crew was polite, respectful and very knowledgeable. They re installed my blinds/ window treatments and just whizzed through the whole project at an amazing efficient speed. They cleaned up after themselves and now we have all new Double paned Milgard Windows (Tuscany line) which really makes my house cooler, quieter and newer looking at a price and service that could not be outdone. I will be referring everybody to these guys and only use them for any future projects. read more

I am pleased that I had Preferred Windows & Doors replace two entry doors, and a fire door, back in July of 2012. The entry doors are fiberglass, they look and work great. Their selection (through catalogues) of doors and hardware options is immense. You'll find something that just right. The prices are good, especially considering that they are an independent business. The service is very personable. Their installers were efficient, professional, and they did the job right. read more

Had Tim put in a new bathroom window. Great price and service. Glad I didn't go with Home Depot

We had another window company do slip shod work and I wish I had gone with preferred for everything. We have purchased front windows and interior doors, trim, and casement from them, but always did the install ourselves. They are easy to work with, detailed, professional. We decided to hire them for install of our French doors due to the complexity of the job. They did an excellent job. The salesman was accurate in his measurements, the workers were friendly, clean, and did a quality install. Zero problems with it. They left behind a packet with our receipts, door info, and warranty. They also followed up with a thank you card. Top notch work and when we replace our large living room window we will use them. read more

I purchased all new windows, 2 interior door, 3 exterior doors and double entry doors. I had the doors painted and installed. All great. read more

I received a recommendation from a friend about this company. I wanted to get all new windows and doors for my house. We applied for an estimate online and set up an appointment over the phone for them to come out and look everything over. After waiting an hour past when they were supposed to be here, I called to see what the status was and the only response I got was, "well I don't see you on our calendar." Not one apology or even comment to reschedule initially. The person on the phone did not seem to care whether they got my business or not! Eventually I told them that their customer service was poor and we settled on another day next week for them to come out, but I now have to leave work early to fit their schedule. read more

Preferred Windows and Doors is one of the few companies I know of that can actually handle Windows AND Doors. For 8 years now, Tim has been my go to guy. Double doors for the front of the house. Sliding glass doo to the backyard, new doors for all the bedrooms, double panes windows for the bedrooms. These guys have done it all. Oh, and I shop around- Home Depot, Lowe's, other contractors.... But every time I came back to Preferred because not only was their work great, but their prices, timing, and communication was excetional read more