As someone in the home improvement industry and very familiar with the different brands, quality…read moreand workmanship of windows. Couer D'alene Windows are my choice. 1... and this is a big one. MOST WINDOW COMPANIES NO LONGER OFFER A SERVICE WARRANT... so that lifetime warranty just includes PRODUCT ONLY. Couer D'alene is one of only 2 brands that still include "service" in their warranty. THIS IS HUGE! 2 -QUALITY! The attention 2 detail that goes into this brand is top notch. I've installed a lot of windows in my lifetime in dozens of different brands and the quality in the workmanship Couer D'alene I will put up against any other brands.... I'm not saying this is the best window ever... just that they put out a great product. 3- selection they have several different series from your basic builder series in there 1000 series to the 3000 3.25" frame that they offer the black cap stock in, the 6000 triple series with a 4" frame to mention a few. Also the glass options are second to none. You can foam fill there windows, they offer Neat glass options (self cleaning so to speak) 4 ... and this is my favorite... the frame color options. I don't know of another company that gives the frame color options that they do. Weather it's CapStock Technology or just a paint finish. The way they do there paint it's baked on so it's top quality. I will also say this... the VALUE...what you get for your money is great. I read thru some of these other reviews and I will say this. Looks like there were a few not so favorable reviews. Anyone in the building industry knows through the pandemic the door and window industry was an absolute mess... just like a lot of other industries. This is a great brand of quality windows.

Carlos, I started off as a good man. Retro windows on multiple properties turned out good. All five…read moredoors and sliders on multiple properties. Absolute poor install improper install. He took out existing waterproofed seal on sliders. When on a retrofit door you leave existing casing for waterproofing. I have major water damage and after requesting insurance. And contractor's license information, he told me he will not give it to me and good luck. Buyer beware........ You do not remove original door casing for a retrofit. After having four other window companies, look at his work, they have all stated improper install......

Excellent work, trusted with a high end door to be installed correctly…read more They are Anderson certified installers, to keep warranty intact. Highly recommend!

We had an 8ft interior door installed in an open entryway between the primary bedroom and bath. The…read moredoor was a custom height and the entryway is deeper than a standard door opening. Matt came out promptly and took measurements. He answered all questions I had during and later after the appointment. Hawks provided a very competitive quote. Bryan was the installer and did a fantastic job. The door and trim look great. It matches all our existing doors perfectly. Customer service was also very good. Thanks to Ray in the office for great communication. We're very happy with how this project turned out.

Today Aurelio, the service manager came to our home to adjust the screen door on the sliding glass…read moredoor that was previously installed. He came on time, explained the problem and efficiently fixed the screen door. But we have a word of warning. We have blinds over the kitchen window and sliding glass door. The Window Guys installers took down the blinds over the door and moved the blinds over the window. Then they reinstalled them. We had to have a service rep from the blinds company come out and adjust both blind units.

Good service on two prior installations on complete houses for rental properties, but a call to…read morerequest a replacement Screen door for one of their products they Rep. I was told they don't do that. What's the point of having a window contractor sell a product they can't help you replace parts too.

Everyone at Redlands Door were very professional and did a great job on our replacement of three…read morecloset doors. The price was good and our installer Tim was very careful to do a great job. We wanted solid wood doors that are hung from the top instead of the typical bottom track. Redlands Door was able to find the hardware to accomplish this. They ordered the doors and had them painted to match our current color. Two bedrooms had double mirrored doors and the master had three plain doors. All are non-standard sizes, which made buying them from a Home Depot or Lowes impossible. As mentioned, Tim was very through and made sure everything was installed correctly. He found that there was some additional siding that needed to be added to be sure the doors closed with no gap. It was extra challenging as besides being non-standard, the wall are slightly off square. He also did a great job in cleaning up the area when done. I would not hesitate to recommend Redlands Door as well as call on them again.

Great prices and great service. Very friendly and quick response. Attention to detail.read more

We contracted with Fred's glass and mirror for the glass for our new shower. They were very…read morecommunicative up to the appointment, completed work much faster than expected and were both really professional and friendly. Best of all we were THRILLED at the quality of the work! Our shower looks even better than we expected. Carlos was especially great to work with, explaining everything extremely thoroughly and just putting out some really amazing work. Would 100% recommend these guys!

Shout out to Fred's Glass & Mirror, and especially repair tech Javier. For starters, I'm no expert…read moreon old wood windows-all I know is one day I opened the window and the glass popped out of the frame and b4 you know it our bedroom window glass shattered! I'm incredibly grateful for this team. The tech scheduled to repair the window was polite, knowledgeable and early! Javier knew exactly what needed repair and what didn't, he made sure to spot for hidden rot, and paid close attention to every detail of placing the glass. He cleaned the corners, tightened joints, and handled the glass cutting carefully --no stress, no cracks. He was knowledgeable of the old construction of my windows and was skilled with the glazing. He repaired the window from the outside and was in and out in under an hour. The whole process was easy peasy. I was worried I'd be heading into the new year with a broken window--STOKED these guys were able to fit me in.

Replaced all 22 windows in our home with Ameristar Windows. Heat and noise reduced significantly,…read moreespecially when jets from March Air Reserve Base fly over our home. Walked into Ameristar Riverside where windows are manufactured, spoke with Martha, production manager, before estimate. Got a brief tour of facility Looked at window samples. Martha answered lots of questions, took photos and picked up information. Impression: Extreme satisfaction. Larry provided detailed explanations with precise estimate and answered all questions in timely fashion. Installation crew led by Francisco were excellent with flawless precision. Work was clean. Crew was professional, courteous and accommodating. New windows are like getting a new pair of eyeglasses and having 20/20 vision again. The outside views are clean and sharp again. Highly recommend Ameristar Windows when considering window replacement. Rating: 5-plus stars/AAA***** Love our windows! Mahalo, Ameristar Windows!!! Randy

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

The owner Rick explained and presented the product thoroughly. Prepared the quote for the total…read moreinstallation of all the windows and 2 - patio sliding doors for a fair price. Rick was very professional and answered all my questions.

Just had Ne Window and more out here to fix a door that was done by another company.. Edger & Jose…read moretook the door out and put it in right. They did a beautiful job. I am so happy with there work since they had to fix someone else mistake. They were very nice and was great at telling me what they were going to do and when done they asked me to make sure it was what I liked. Told me if I needed them back out to adjust it, to just call them. Very good service and very friendly. I am very happy with them. If you need a door or window or more please call them, they are really worth having them do it. I just wish I could give them more stars cause I would.

Edgar was here this afternoon to install a set of double doors I bought from Home Depot. What a…read moretotal professional! He and his helper installed those doors with precision, making sure to measure at every turn, leveling, adjusting where needed, and fitting them to perfection. I am so happy with the final result! I would hire him again in a heartbeat!