Grainger had exactly what we needed. Not Lowes or Home Depot. I love how helpful everyone was. read more

I'm not sure about all the Graingers. But, the one in Riverside is the WORSE ever. Do not go to this place. They rude and disrespectful. And just not smart. You do not treat customers like that. I'm not sure about his name, but the guy at the counter should be fired immediately. No customer service whatsoever. They deserve negative stars if possible. DO NOT GO HERE. DONT SPEND MONEY THERE. VERY VERY RUDE PEOPLE!! read more

Came in needing a new part for my AC and they were great. Fast and friendly service. They tested my capacitor and showed me it was bad, offered me a new replacement. They answered all my questions and their prices are so fair. Definitely will be back when needing new parts for whatever it may be for around the house. Thank you to the Grainger team! read more

I needed a part for my FAU and their cost was $1200 and next day from Amazon was $490. Profit is understandable but robbery is unacceptable,

Went there with my husband on Feb 16 to look for something and we didn't know the name of the item we were looking for. So my husband went to the counter and asked the associate. He right away answered my husband, "No I can't help you I am busy So we walked out, what a costumer service read more

Was excited to come in as acrylic sheets and filament for 3d printers are both listed as products carried. Walk in they have about as merchandise out as a gas station (im talking chevron not mobile) waiting in line some guy walks out asks if "anyone is here to pick up an order?" I say no just have a question, he says ok I can help come over here, then some guy walks in and they proceed to catch up while we wait. And wait... And wait...... then I guess he remembered us comes over acting out out as if I interrupted his conversation. Then he looks up acrylic online and was surprised they carried it, "but not sure if they do, oh wait... no they don't, but they may at some point, but not sure." Why do you pop up for a general search on selling filament and acrylic sheets if you don't? Annoying waste of time for me, the kid, and the other half since I figured I'd need help loading allllllll the cases of acrylic and filament. Should bill them for my time and gas. False advertising and a complete waste of time, no one answers the phone or I would have asked before starting the journey. Guess I should have known better. The one star is for crappy service after offering to assist, in the future greet your friend, and tell them to wait. read more

Remember the 1990's sitcom, "Home Improvement"? This place, Grainger, is the answer to all the Tim Allens of this world. Power tools, boots, hard hats, hardware, generators, tool boxes, and the beloved duct tape that fixes all evils, suitable for the testosterone charged, hard working, not-in-the-office kind of guy. The 4-inch thick Grainger catalog alone makes War and Peace look like a quick read. Makes you shiver doesn't it? They are located out in a newer industrial area of Riverside, a nice, clean, huge warehouse building with well stocked industrial shelving that goes from floor to ceiling. If you need a hard-to-find item, try here. The knowledgeable staff are friendly and very helpful and will hopefully soothe your angry frustrations before you ever get close to considering harakiri. Dress is casual, remove the tie, maybe even don some holey jeans. Make sure your tool belt still fits, practice your manly grunts, scuff your boots, then get some dirt or grease under your fingernails (just to make sure you have achieved that rugged "authentic" look), then, pray your wife understands your intentions regarding that new 27 drawer, heavy duty, rolling tool cabinet you just picked out. There are small, manned kiosks up front to finalize your purchase. And now, kick back and enjoy some real classy music from the K & B Boys from "Home Improvement" while you dream tool-ish thoughts: https://www.youtube.com/watch?v=R4swp9PYClo&list=RDR4swp9PYClo#t=46 read more

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Picking up the items was easy Ordering them on the phone was not Quantity was wrong Order didn't initially go through Phoned back 3x to try to complete order and still have to make a 2nd trip the next day for missing item Plus side they get items from other locations next day read more

Grainger has just about anything related to industrial equipment needs. I'm never disappointed with them not stocking a certain item. When the others fail I turn to Graingers. Most of the time they have the item in stock and available immediately. Helpful staff and prices are very competitive. read more

Very professional staff. This always has the parts I need. If they don't have inventory they'll help you find it.

Derrick knows his job and he's very friendly made me feel special and he's super nice. He knows his stuff and very accommodating. Whenever I need a part he's the man I will call. Don't worry I have your number on the refrigerator doo. read more

Horrible customer service if you go here just pray you don't get Angie she's not willing to help you at all What a B thanks for nothing Angie read more

Excellent customer service! Crew is very knowledgeable include the girl!! She is as good or better than most there!! Her and the guy in front of her are a great team! read more